1. Bret Adam
42116 North 45th Glen, Anthem, AZ 85086 Home: 623-444-5513
BretAdam@cox.net Cell: 602-502-6901
Summary of Qualifications
15+ years of experience in Human Resource and Operations management.
High energy self-starter who works well with people at all levels.
Ability to deliver successful and effective leadership in office or field setting.
Extensive knowledge in general Human Resource practices including employee relations, legal
compliance, worksite investigations, policy interpretation and writing, progressive discipline practices,
recruiting, leadership and management training, coaching and mentoring practices, EEOC and agency
charge investigation, mediation and resolution, technical writing, presentations, webinars, and general
management of HR compensation and benefit practices.
Solid background in labor and employment regulations (with an emphasis in California and the western
United States).
Adept at developing and implementing regional and nationwide HR programs for large companies and
workforces. Can effectively support management teams of diverse and geographically spread locations.
Experienced in strategic planning of human capital for acquisitions and mergers in both union and non-
union environments as well as managing reductions in force in field and corporate settings.
Practices sound judgment and exhibits strong leadership skills.
Capable of developing team members by mentoring and empowering them to improve their skills and
processes to improve the overall quality of service to internal and external customers.
Professional Experience
Senior Manager of Team Member Relations 2006 to Present
O’Reilly Auto Parts Phoenix, Arizona
Senior Human Resource Manager for Company’s corporate office and field operations of approximately
16,500 employees in retail auto parts stores throughout 23 states in the Western United States. Directly
supervises 10 HR professionals in the Phoenix corporate office and supports two divisions.
Highly successful in advising senior management and field managers on human resource compliance
programs and employee relation issues.
Reviewed and provided guidance on approximately 500 field cases within the last calendar year.
Achieved high level of mediation and resolution success rate for discrimination claims through EEOC
and state agencies. Served as company representatives in depositions and mediations.
Improved unemployment claim hearing percentage for the Company (90% win rate) and reduced
unemployment costs.
Managed reductions in force during two recent acquisitions and various reorganizations.
Successfully developed and implemented a diversity outreach program and managed company’s
affirmative action program.
Designed Case Management database to store and maintain updated information and data about
internal investigations and agency charges.
Administered Associate Hotline call program and managed human resource related investigations.
Reduced investigation lag time from 45 day average to 23 day average.

2. Bret Adam Home: 623-444-5513
BretAdam@cox.net Cell: 602-502-6901
Developed and facilitated management training for company sales conferences on legal, human
resource practices, and employee relations matters. Orchestrated and facilitated corporate and field
management training on workplace investigations.
Knowledgeable regarding E-Verify, I-9 requirements, and OFCCP compliance.
Senior Regional Human Resource Manager 1998 to 2006
CSK Auto, Inc. Sacramento, California
Senior Human Resource Manager for the Northern California Region which operated approximately 175
automotive aftermarket retail stores dba Checker Auto Parts, Kragen Auto Parts, and Schuck’s Auto Supply
with over 2,000 employees within the states of California, Idaho, Nevada, Oregon, and Washington. Directly
supervised HR Specialists, Recruiter/Trainers, and approximately 30 District Instructors while supporting
district, regional, and divisional managers on human resource matters.
Worked directly with Regional Vice President and operations management on strategic planning and
implementation of HR initiatives and practices.
Managed a District Manager development program to build field management bench.
Achieved full compliance of the Company’s HR initiatives and led all other regions in HR metrics
from 2000 to 2006.
Reduced associate turnover by 25% through management training and employee relation initiatives.
Reengineered regional training programs and increased training compliance in sales, customer
service, and leadership training including union awareness. Efforts included design and
implementation of regional training centers and a district instructor program which reduced training
expenses while increasing the quality and availability of training.
Received HR Compliance Award 2004
Received Human Resource Manager of the Year Award 2003
Received HR Setting the Standard Award 2002
Instructor 2000 to 2002
Butte Community College Chico, California
Designed, developed, and co-facilitated a state-funded semester based vocational training program for
students that were interested in obtaining work in the automotive retail industry.
Successfully obtained corporate sponsorship for program.
Mentored over 30 students for careers in the automotive aftermarket industry.
Regional Recruiter / Trainer 1994 to 1998
Northern Automotive Salt Lake City, Utah
Regional Recruiter / Trainer for aftermarket auto parts retail chain which operated approximately 180 stores
with over 2,500 employees within the states of Colorado, Idaho, Montana, New Mexico, Nevada, Oregon,
Utah, and Wyoming.
Recruited and filled open positions in distribution facilities, field G&A, and stores
Developed and facilitated training classes on sales skills, automotive systems, store operations,
Human Resource practices, and leadership training
Managed associate relations of four districts in Idaho, Montana, Nevada, and Utah.
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3. Bret Adam Home: 623-444-5513
BretAdam@cox.net Cell: 602-502-6901
Managed general operations of three retail automotive parts stores in Colorado, Wyoming, and Utah
prior to being promoted to Recruiter / Trainer in 1994.
Education & Training
University of Wyoming Professional Human Resources Certification
(PHR) 2000, 2003
Folsom Lake College
Automotive Service Excellence (ASE) 1994,
University of Phoenix 1999, 2004
Computer Skills: MS Office (Access, Excel, Outlook, PowerPoint, Publisher, Word, Visio) PeopleSoft
ADP ETime Windows XP and Vista CT Metrix 360 Pinnacle Systems Adobe Report Smith
Lotus Notes NetClaim Rumba AS400
Professional References
Jerry Olson Mitch Holder
Vice President of Human Resources Director of Compensation & Benefits
CSK Auto, Inc. RSC Equipment Rental
480-816-4457 480-905-3388
John Saar Bob Montgomery
Sr. Vice President of Store Operations Director of Field Human Resources
CSK Auto, Inc. O’Reilly Auto Parts
480-451-9561 602-631-7745
Sonya Granillo-Cathey Jack Morefield
Senior Director of Human Resources Director of Training, Payroll, & Employment
Arizona Tile Services
480-893-9393 X8214 O’Reilly Auto Parts
602-631-7026
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