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Vol. 4 Issue 2

February 2014

Editorial
February brought much excitement with the takeover of the premier holiday brand “Vacations Exotica”
along with its people and business. This takeover is BL's endeavor to strengthen its foothold in the Tours
domain. As you are aware we are one of the largest travel & tour agents in India providing domestic &
international travel, ticketing, and travel & tourism related services to our clients. With this takeover the
Company will be able to expand its value proposition and offer end-to-end services in the Tours and MICE
segment as Vacations Exotica brings with it a multi-talented work force and a wide range of holiday
packages.
The 148th Foundation Day was celebrated across the Company on 2nd February. We will bring you
glimpses of the celebrations in the next issue of BLOOM.
4th March is observed as National Safety Day across the country. With the aim of spreading awareness
on safety, we will observe the day at Balmer Lawrie and celebrate a National Safety Week from 4th-9th
March in all units/establishments across location. So, gear up for various programs & contests scheduled
during the week and win exciting prizes!
As always please do not hesitate to send your feedback, suggestions and contributions to me at
mukhopadhyay.mohar@balmerlawrie.com.
Mohar

Strategy meet was held in Goa on 24 th January 2014. In photo are Joint Secretary [Marketing] and
Director [Marketing] - MOPNG, Government Directors and the whole time Directors.
Third Quarter Results
On 7th February, 2014 the results for the quarter ending 31st December 2013, were adopted by the
Board. The net income was Rs 647 crores and the Profit Before Tax (PBT) stood at Rs 33 crores. The net
income for nine months ending 31st December 2013 was Rs 2009 crores and the PBT was Rs 126 crores.

New SBU

"Vacations Exotica" is now an integral Business Unit of Balmer Lawrie and will be known as SBU: Tours Vacations Exotica. Vacations Exotica began operations in October 2007 and currently has a team with
more than 118 people, 9 offices in India, 4 associate offices Including 1 in USA and is represented by 113
Preferred Partners. Within a span of 7 years of its inception, Vacations Exotica is today ranked among the
top 5 holiday companies in India nationally. Mr. Ravishankar is the COO of this Business Unit. BLOOM
welcomes Mr. Ravishankar and all colleagues from SBU:Tours to the Balmer Lawrie family.
Vacations Exotica takes pride in clocking continuous average growth of 25% since its inception unrivalled
in this competitive market, with a large number of repeat clients. Their strength in organizing Group Tours
to USA, South America, Canada, the continent of Europe, Far East, Australia, New Zealand, Egypt, South
Africa, Kenya, Middle East, Mauritius, China, Japan et al has put them on a firm pedestal. They have also
created a niche in the Indian Holidays segment with Group Tours to Kashmir, Himachal Pradesh, Kerala,
Goa, North East, Rajasthan, Nepal, Sikkim and many other destinations. Vacations Exotica has specialized
and excelled in Individual Family holidays, Customized Packages, Honeymoon packages, Ad-hoc Groups
and MICE movement in India and abroad. Check out www.vacationsexotica.com for more details. They
have created a commanding position in the market for cruises round the globe and facilitating Rail Europe
packages.
Their tag line, “A world of difference”, is focused on providing a never before experience which is also
borne by 99.9% satisfied clients and a substantial percentage of repeats. A leader in innovation, cost
optimization and delivery to its diverse customer base are its core strengths.
BL Updates

SBU: T&T participated in Petrotech 2014, the 11th International Oil & Gas Conference and Exhibition
organised under the aegis of MoPNG, GOI. T&T put up a travel desk at the Exhibition which was held from
12th to 15th January, 2014 at the India Exposition Mart, Greater Noida, Delhi (NCR).

As part of its continuous branding efforts for Balmerol, G&L, Kolkata branded a Bus Shelter at Ruby
Hospital crossing in January 2014.

In January, Logistics Services, Kolkata
successfully handled a consignment of M/s
Numaligarh Refinery Ltd. at Kolkata port.
The
project
involved hiring
of
vessel, handling of project cargo and
transportation of Over Dimensional Cargo
(ODC) from Kolkata to Assam. The total
parcel volume was 3030 freight ton which
included several heavy lift packages.
Logistics Services, Kolkata executed a project consignment of IOCL & EIL at Paradeep port, Orissa in
January 2014.

LI, Kolkata was one of the sponsors of the
Seahorse Guild an annual cultural event
organised for a charitable cause by the
Seahorse Group. This year the program was
held on 17th January at Kolkata. Seahorse, a
leading player offering quality shipping
services and international transportation, is
an esteemed customer of SBU:LI.

Mr. Ravishankar, COO, SBU: Tours
– Vacations Exotica won the ‘Most
Influential Person’ award in the
Travel Industry, instituted by OTM India's leading travel trade show,
its sister publication – Travel News
Digest and media partner NDTV
Profit. He was presented a trophy
and a certificate in recognition of
his achievement. Congratulations!

Business Standard organized a Quiz Contest for
Corporates, B - Schools and Engineering Colleges on
1st February at Kolkata. A total number of 60 teams
participated in the event. The Quiz Master was Mr.
Gaurav Sri Krishna, a well-known name in the
quizzing circle. Balmer Lawrie was represented by
Mr. Amit Paladhi [Head - HSE & SD] and Ms.
Kshama
Agarwal
[Asst.
Manager,
Strategic
Planning].
Republic Day was celebrated with much fervor at
G&L, Silvassa. The flag was hoisted by the workmen
amidst employees and their family members.

At Manali, Chennai employees and their families
gathered to celebrate Republic Day. COO [PC]
hoisted the flag and sweets were distributed to
all.

HSE (Health, Safety & Environment) Corner
Involvement of employees is important for achieving sustainability goals. In keeping with this, 131
employees were engaged in HSE, SD & CSR workshops in 8 different batches in Manali, Chennai.

Employees of PC, Manali at a workshop

Employees of G&L, Manali at a workshop

Employees of IP, Manali at a workshop

Employees of CFS, Manali at a workshop
Workshop for Executives at Manali Complex
HAZMAT TRAINING

A specialized training on Identification, Handling, Storage and Emergency Management of Dangerous
Goods & Hazardous Material was conducted at CFS, Mumbai by Head [HSE &SD]. Concerned Executives,
Security personnel, Forklift & Reach stacker operators attended the training. This training was first of its
kind at BL and a similar training is being planned for CFS Chennai & Kolkata.

CSR Update

Balmer Lawrie was a silver sponsor of the Global
Entrepreneurship Summit (GES), the
annual
international corporate summit conducted by the
Entrepreneurship Cell of IIT Kharagpur. GES 2014
was organized at IIT Kharagpur from 10th to 12th
January, 2014. It is the largest student-level
entrepreneurial summit in India.

Shri Gopendra Nath Chowdhury, CSR committee
member handed over the scholarship cheques for
the year 2013-14, to the Students of IIT
Kharagpur pursuing their engineering degree, at a
program held in their college premises.
In January 2014 Water backpacks were distributed in
the village Piplaj near Ahmedabad, Gujarat by BL along
with its partner, an NGO - Centre for Education
Developmental Research and Action (CEDRA).

Balmer Lawrie supported HOPE Cup, the charity
golf tournament organized by Tollygunge Club
in aid of Indian Institute of Cerebral Palsy
(IICP), as a Tee Sponsor.

क र्मिक सचन – जय आनवरी 2014 / Personnel Information – January 2014
ू
पदोन्नति / Promotion
श्री स ांिनु चक्रविी की पदोन्नति  ु्‍
ख
कोनकलि ल जटिि  पदटि ह ।

्रचालनन धिककली  [नॉजिजटिक सेवलएं] क रूप ुें हखई । वे कलपोी े ि कल लान ,
े

Mr. Santanu Chakrabarti has been promoted as Chief Operating Officer [Logistics Services]. He is based
at Corporate Office, Kolkata.

श्री नीतिन भोयर की पदोन्नति  कतन्‍

धिककली  [बिलनंग व वसन ], एनआई – ुिई क रूप ुें हखई ।
े
ू
खं

Mr. Nitin Bhoir has been promoted as Junior Officer [Billing & Collection], LI - Mumbai.

श्री कौस्िव ीी ा कर की पदोन्नति  कतन्‍
ु

धिककली  [ लर्ा परी ालनन], एनआई – ुिई क रूप ुें हखई ।
े
खं

Mr. Kaustabh B Thakur has been promoted as Junior Officer [Yard Operations], LI - Mumbai.

िकलई एवं भवव्‍

ुें आपकी सलनि ल की कलुनल की ि े ह ।

Congratulations and wish you all the best in your new role!

स्थ न न्िरण / Transfer
श्री मतयजय आय रच जय आी, सह-उपलध् क्ष [सीि & आईए], कलपोी े ि नेखल & ववत्ि  – कोनकलि ल को िी&एन – कोनकलि ल ुें
ृ ुां
ववत्ि  ्रचकलन [िी&एन] क रूप ुें टिलनलंि री ि  यक ल ग ल ह। ।
े

Mr. Mrityunjay Acharjee, Associate Vice President [CT & IA], Corporate Accounts & Finance - Kolkata has
been transferred to G&L - Kolkata as Finance Head [G&L].

श्री चचति रां जय आन मांल , सह-उपलध् क्ष [ई&पी], ई&पी – कोनकलि ल को िी&एन – लसनवलसल ुें सह-उपलध् क्ष [परी ालनन] क
े
रूप ुें टिलनलंि री ि  यक ल ग ल ह। ।

Mr. Chitta Ranjan Mondal, Associate Vice President [E&P], E&P - Kolkata has been transferred to G&L Silvassa as Associate Vice President [Operations].

श्री प्रमोद पव र, वरी . ्रचिंकक [वलणिजय क], आईपी – िात्ि ी  को आईपी – लसउडी ुें वरी . ्रचिंकक [ववतनुलाि] क रूप ुें
े
ख
टिलनलंि री ि  यक ल ग ल ह। ।

Mr. Pramod Pawar, Sr. Manager [Commercial], IP - Chittoor has been transferred to IP - Sewree as Sr.
Manager [Manufacturing].
श्री जय आे सरेश एांटनी, वरी . ्रचिंकक [ववतनुलाि], आईपी – ाेन्नई को आईपी – िात्ि ी  ुें वरी . ्रचिंकक [ववतनुलाि] क रूप ुें
े
ु
ख
टिलनलंि री ि  यक ल ग ल ह। ।

Mr. J Suresh Antony, Sr. Manager [Manufacturing], IP - Chennai has been transferred to IP - Chittoor as
Sr. Manager [Manufacturing].

आपको नए कल भली  की शखभकलुनलंए।
ा

Wish you all the best in your new role!

नए सदस्य / New Member
श्री मोहनकम र ए की तन जति  3 िनवी  , 2014 को िी&एन, ाेन्नई ुें कतन्‍
ख
ु
ुें हखई ।

धिककली  [औद् ोिगक ववपिन] क रूप
े

Mr. Mohankumar A joined G&L, Chennai as Junior Officer [Industrial Marketing] on 3rd January, 2014.

श्री हे मन्ि कम र शम ि की तन जति  6 िनवी  , 2014 को ि &ि , ाेन्नई ुें सहल क ्रचिंकक [ववक्र ] क रूप ुें हखई ।
े
ख
ु
Mr. Hemant Kumar Sharma joined T&T, Chennai as Assistant Manager [Sales] on 6th January, 2014.

श्री रतन शेरर डिलक की तन जति  27 िनवी  , 2014 को सीएाआी र्ी, कोनकलि ल ुें वरी ्‍
ख
ुें हखई ।

उपलध् क्ष

[ुल.सं.] क रूप
े

Mr. Ratna Sekhar Adika joined CHRD, Kolkata as Senior Vice President [HR] on 72th January, 2014.

श्री र न सेन की तन जति  27 िनवी  , 2014 को कलपोी े ि नेखल & ववत्ि , कोनकलि ल ुें वरी ्‍
ख
रूप ुें हखई ।

्रचिंकक [नेखल & ववत्ि ] क
े

Mr. Rana Sen joined Corporate Accounts & Finance, Kolkata as Senior Manager [Accounts & Finance] on
72th January, 2014.

िलुी  नॉी  परी वली  ुें आपकल टवलगि  ह। एवं आपनोगक को हलदिदाक शखभकलुनलएं ।
Welcome you to the Balmer Lawrie family and wish you all the best!

Glimpses from the City of Joy

Raj Bhavan is the official residence of the Governor of West Bengal and is located in Kolkata. Built in 1803, it was
known as the Government House in the pre-independence days. Later after the transfer of power from the East India
Company to the British Crown in 1858, it became the official residence of the Viceroy of India. With the shifting of
capital to Delhi in 1911 it became the official residence of Lieutenant Governor of Bengal. Since independence in 1947
it serves as the official residence of the Governor of West Bengal and came to be known as the Raj Bhavan.

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Bloom february2014

  • 1. Vol. 4 Issue 2 February 2014 Editorial February brought much excitement with the takeover of the premier holiday brand “Vacations Exotica” along with its people and business. This takeover is BL's endeavor to strengthen its foothold in the Tours domain. As you are aware we are one of the largest travel & tour agents in India providing domestic & international travel, ticketing, and travel & tourism related services to our clients. With this takeover the Company will be able to expand its value proposition and offer end-to-end services in the Tours and MICE segment as Vacations Exotica brings with it a multi-talented work force and a wide range of holiday packages. The 148th Foundation Day was celebrated across the Company on 2nd February. We will bring you glimpses of the celebrations in the next issue of BLOOM. 4th March is observed as National Safety Day across the country. With the aim of spreading awareness on safety, we will observe the day at Balmer Lawrie and celebrate a National Safety Week from 4th-9th March in all units/establishments across location. So, gear up for various programs & contests scheduled during the week and win exciting prizes! As always please do not hesitate to send your feedback, suggestions and contributions to me at mukhopadhyay.mohar@balmerlawrie.com. Mohar Strategy meet was held in Goa on 24 th January 2014. In photo are Joint Secretary [Marketing] and Director [Marketing] - MOPNG, Government Directors and the whole time Directors.
  • 2. Third Quarter Results On 7th February, 2014 the results for the quarter ending 31st December 2013, were adopted by the Board. The net income was Rs 647 crores and the Profit Before Tax (PBT) stood at Rs 33 crores. The net income for nine months ending 31st December 2013 was Rs 2009 crores and the PBT was Rs 126 crores. New SBU "Vacations Exotica" is now an integral Business Unit of Balmer Lawrie and will be known as SBU: Tours Vacations Exotica. Vacations Exotica began operations in October 2007 and currently has a team with more than 118 people, 9 offices in India, 4 associate offices Including 1 in USA and is represented by 113 Preferred Partners. Within a span of 7 years of its inception, Vacations Exotica is today ranked among the top 5 holiday companies in India nationally. Mr. Ravishankar is the COO of this Business Unit. BLOOM welcomes Mr. Ravishankar and all colleagues from SBU:Tours to the Balmer Lawrie family. Vacations Exotica takes pride in clocking continuous average growth of 25% since its inception unrivalled in this competitive market, with a large number of repeat clients. Their strength in organizing Group Tours to USA, South America, Canada, the continent of Europe, Far East, Australia, New Zealand, Egypt, South Africa, Kenya, Middle East, Mauritius, China, Japan et al has put them on a firm pedestal. They have also created a niche in the Indian Holidays segment with Group Tours to Kashmir, Himachal Pradesh, Kerala, Goa, North East, Rajasthan, Nepal, Sikkim and many other destinations. Vacations Exotica has specialized and excelled in Individual Family holidays, Customized Packages, Honeymoon packages, Ad-hoc Groups and MICE movement in India and abroad. Check out www.vacationsexotica.com for more details. They have created a commanding position in the market for cruises round the globe and facilitating Rail Europe packages. Their tag line, “A world of difference”, is focused on providing a never before experience which is also borne by 99.9% satisfied clients and a substantial percentage of repeats. A leader in innovation, cost optimization and delivery to its diverse customer base are its core strengths.
  • 3. BL Updates SBU: T&T participated in Petrotech 2014, the 11th International Oil & Gas Conference and Exhibition organised under the aegis of MoPNG, GOI. T&T put up a travel desk at the Exhibition which was held from 12th to 15th January, 2014 at the India Exposition Mart, Greater Noida, Delhi (NCR). As part of its continuous branding efforts for Balmerol, G&L, Kolkata branded a Bus Shelter at Ruby Hospital crossing in January 2014. In January, Logistics Services, Kolkata successfully handled a consignment of M/s Numaligarh Refinery Ltd. at Kolkata port. The project involved hiring of vessel, handling of project cargo and transportation of Over Dimensional Cargo (ODC) from Kolkata to Assam. The total parcel volume was 3030 freight ton which included several heavy lift packages.
  • 4. Logistics Services, Kolkata executed a project consignment of IOCL & EIL at Paradeep port, Orissa in January 2014. LI, Kolkata was one of the sponsors of the Seahorse Guild an annual cultural event organised for a charitable cause by the Seahorse Group. This year the program was held on 17th January at Kolkata. Seahorse, a leading player offering quality shipping services and international transportation, is an esteemed customer of SBU:LI. Mr. Ravishankar, COO, SBU: Tours – Vacations Exotica won the ‘Most Influential Person’ award in the Travel Industry, instituted by OTM India's leading travel trade show, its sister publication – Travel News Digest and media partner NDTV Profit. He was presented a trophy and a certificate in recognition of his achievement. Congratulations! Business Standard organized a Quiz Contest for Corporates, B - Schools and Engineering Colleges on 1st February at Kolkata. A total number of 60 teams participated in the event. The Quiz Master was Mr. Gaurav Sri Krishna, a well-known name in the quizzing circle. Balmer Lawrie was represented by Mr. Amit Paladhi [Head - HSE & SD] and Ms. Kshama Agarwal [Asst. Manager, Strategic Planning].
  • 5. Republic Day was celebrated with much fervor at G&L, Silvassa. The flag was hoisted by the workmen amidst employees and their family members. At Manali, Chennai employees and their families gathered to celebrate Republic Day. COO [PC] hoisted the flag and sweets were distributed to all. HSE (Health, Safety & Environment) Corner Involvement of employees is important for achieving sustainability goals. In keeping with this, 131 employees were engaged in HSE, SD & CSR workshops in 8 different batches in Manali, Chennai. Employees of PC, Manali at a workshop Employees of G&L, Manali at a workshop Employees of IP, Manali at a workshop Employees of CFS, Manali at a workshop
  • 6. Workshop for Executives at Manali Complex HAZMAT TRAINING A specialized training on Identification, Handling, Storage and Emergency Management of Dangerous Goods & Hazardous Material was conducted at CFS, Mumbai by Head [HSE &SD]. Concerned Executives, Security personnel, Forklift & Reach stacker operators attended the training. This training was first of its kind at BL and a similar training is being planned for CFS Chennai & Kolkata. CSR Update Balmer Lawrie was a silver sponsor of the Global Entrepreneurship Summit (GES), the annual international corporate summit conducted by the Entrepreneurship Cell of IIT Kharagpur. GES 2014 was organized at IIT Kharagpur from 10th to 12th January, 2014. It is the largest student-level entrepreneurial summit in India. Shri Gopendra Nath Chowdhury, CSR committee member handed over the scholarship cheques for the year 2013-14, to the Students of IIT Kharagpur pursuing their engineering degree, at a program held in their college premises.
  • 7. In January 2014 Water backpacks were distributed in the village Piplaj near Ahmedabad, Gujarat by BL along with its partner, an NGO - Centre for Education Developmental Research and Action (CEDRA). Balmer Lawrie supported HOPE Cup, the charity golf tournament organized by Tollygunge Club in aid of Indian Institute of Cerebral Palsy (IICP), as a Tee Sponsor. क र्मिक सचन – जय आनवरी 2014 / Personnel Information – January 2014 ू पदोन्नति / Promotion श्री स ांिनु चक्रविी की पदोन्नति ु्‍ ख कोनकलि ल जटिि पदटि ह । ्रचालनन धिककली [नॉजिजटिक सेवलएं] क रूप ुें हखई । वे कलपोी े ि कल लान , े Mr. Santanu Chakrabarti has been promoted as Chief Operating Officer [Logistics Services]. He is based at Corporate Office, Kolkata. श्री नीतिन भोयर की पदोन्नति कतन्‍ धिककली [बिलनंग व वसन ], एनआई – ुिई क रूप ुें हखई । े ू खं Mr. Nitin Bhoir has been promoted as Junior Officer [Billing & Collection], LI - Mumbai. श्री कौस्िव ीी ा कर की पदोन्नति कतन्‍ ु धिककली [ लर्ा परी ालनन], एनआई – ुिई क रूप ुें हखई । े खं Mr. Kaustabh B Thakur has been promoted as Junior Officer [Yard Operations], LI - Mumbai. िकलई एवं भवव्‍ ुें आपकी सलनि ल की कलुनल की ि े ह । Congratulations and wish you all the best in your new role! स्थ न न्िरण / Transfer श्री मतयजय आय रच जय आी, सह-उपलध् क्ष [सीि & आईए], कलपोी े ि नेखल & ववत्ि – कोनकलि ल को िी&एन – कोनकलि ल ुें ृ ुां ववत्ि ्रचकलन [िी&एन] क रूप ुें टिलनलंि री ि यक ल ग ल ह। । े Mr. Mrityunjay Acharjee, Associate Vice President [CT & IA], Corporate Accounts & Finance - Kolkata has been transferred to G&L - Kolkata as Finance Head [G&L]. श्री चचति रां जय आन मांल , सह-उपलध् क्ष [ई&पी], ई&पी – कोनकलि ल को िी&एन – लसनवलसल ुें सह-उपलध् क्ष [परी ालनन] क े रूप ुें टिलनलंि री ि यक ल ग ल ह। । Mr. Chitta Ranjan Mondal, Associate Vice President [E&P], E&P - Kolkata has been transferred to G&L Silvassa as Associate Vice President [Operations]. श्री प्रमोद पव र, वरी . ्रचिंकक [वलणिजय क], आईपी – िात्ि ी को आईपी – लसउडी ुें वरी . ्रचिंकक [ववतनुलाि] क रूप ुें े ख टिलनलंि री ि यक ल ग ल ह। । Mr. Pramod Pawar, Sr. Manager [Commercial], IP - Chittoor has been transferred to IP - Sewree as Sr. Manager [Manufacturing].
  • 8. श्री जय आे सरेश एांटनी, वरी . ्रचिंकक [ववतनुलाि], आईपी – ाेन्नई को आईपी – िात्ि ी ुें वरी . ्रचिंकक [ववतनुलाि] क रूप ुें े ु ख टिलनलंि री ि यक ल ग ल ह। । Mr. J Suresh Antony, Sr. Manager [Manufacturing], IP - Chennai has been transferred to IP - Chittoor as Sr. Manager [Manufacturing]. आपको नए कल भली की शखभकलुनलंए। ा Wish you all the best in your new role! नए सदस्य / New Member श्री मोहनकम र ए की तन जति 3 िनवी , 2014 को िी&एन, ाेन्नई ुें कतन्‍ ख ु ुें हखई । धिककली [औद् ोिगक ववपिन] क रूप े Mr. Mohankumar A joined G&L, Chennai as Junior Officer [Industrial Marketing] on 3rd January, 2014. श्री हे मन्ि कम र शम ि की तन जति 6 िनवी , 2014 को ि &ि , ाेन्नई ुें सहल क ्रचिंकक [ववक्र ] क रूप ुें हखई । े ख ु Mr. Hemant Kumar Sharma joined T&T, Chennai as Assistant Manager [Sales] on 6th January, 2014. श्री रतन शेरर डिलक की तन जति 27 िनवी , 2014 को सीएाआी र्ी, कोनकलि ल ुें वरी ्‍ ख ुें हखई । उपलध् क्ष [ुल.सं.] क रूप े Mr. Ratna Sekhar Adika joined CHRD, Kolkata as Senior Vice President [HR] on 72th January, 2014. श्री र न सेन की तन जति 27 िनवी , 2014 को कलपोी े ि नेखल & ववत्ि , कोनकलि ल ुें वरी ्‍ ख रूप ुें हखई । ्रचिंकक [नेखल & ववत्ि ] क े Mr. Rana Sen joined Corporate Accounts & Finance, Kolkata as Senior Manager [Accounts & Finance] on 72th January, 2014. िलुी नॉी परी वली ुें आपकल टवलगि ह। एवं आपनोगक को हलदिदाक शखभकलुनलएं । Welcome you to the Balmer Lawrie family and wish you all the best! Glimpses from the City of Joy Raj Bhavan is the official residence of the Governor of West Bengal and is located in Kolkata. Built in 1803, it was known as the Government House in the pre-independence days. Later after the transfer of power from the East India Company to the British Crown in 1858, it became the official residence of the Viceroy of India. With the shifting of capital to Delhi in 1911 it became the official residence of Lieutenant Governor of Bengal. Since independence in 1947 it serves as the official residence of the Governor of West Bengal and came to be known as the Raj Bhavan.