Moneyconf 2016

1. MoneyConf Madrid
Update on FinTech 2.0
Victor Matarranz
Group Head of Strategy

2. First wave of FinTech (“1.0”) delivered new options for customers
BANK
Impact in banking is still limited
Personal finance Payments
Wealth Lending

3. We, banks, face some challenges
Legacy systems
Regulation
Risk averse culture
Insufficient agility

4. Customers behavior and expectations are evolving radically
• Accessibility
• Simplicity
• Customization
• Top-notch user experience
• Real-time service
• Value at low-cost
49% of Millennials prefer banking through mobile and more than
one quarter are already completely reliant only on a banking app
Source: Salesforce research - What Millennials Expect from Their Banks Report

5. Love is the answer
Fintechs
• Agility
• Risk taking
• Disruptive
mindset
Banks
• Customer scale
• Comprehensive
product portfolio
• Robust infrastructure
and deposit insurance
• Brand
• Experience & expertise
(risk, regulation,
enterprise level IT)Fintech 2.0
the perfect
partnership
FinTech 2.0

6. Financial institutions are creating strong infrastructures to
internally support innovation

7. Focused on FinTech startups
Full-fledged digital bank and
spearhead for innovative services
and products
Customers1 M
Santander’s vehicles to foster this collaboration

8. Kabbage
To serve the ‘smaller’ SMEs in the UK
with their Working Capital needs up to
£100,000
Fully‐automated online experience
From a 2‐12 weeks
process to…
Few minutes from
application to
decision
1 day to fund

9. Ripple
Launched last month
International transfers over blockchain
Between £10 and £10,000
It connects to Apple Pay and uses Touch ID
Time & cost
drastically reduced
New types of
global transactions
enabled

10. In the future, more partnerships will allow us to serve
our customers in better and more innovative ways
Low cost
delivery
models
Financial
inclusion
Alternative
lending
Payments
Risk & client
analytics Artificial
Intelligence
Distributed
ledger
Internet of
Things
e-Investment
advisory

11. Banks work with you throughout your entire life…
So what does the Bank of the Future look like?
Your child’s account
Your student account,
your loan
Your payments
Your mortgage
Financing your startup
Financing your
children’s education
Helping you manage
your wealth Helping you through
retirement

12. Banking
Internet
Internet
Banks
From To
But, like the internet, banks will be with you in a
different way

13. Helping people and business prosper✓
Built around the relationship with customers – the
life of the customer✓
A3: Anytime, Anyhow, Anywhere✓
Open, collaborative space: Banks + Fintechs✓
Simple, Personal and Fair✓
Some ingredients we are using to build this new type
of bank