1. Bastiaan LE COMPTE
Experienced Freelance ICT-Business Analyst And Developer
Problem-Solver, Bridge-Builder; Analytical, Result-Driven, Easy Communicator At All Levels.
(Phone +32 (0)477 443 441, email bastiaanlecompte@outlook.com, living in Belgium)
Career Path
From IT trainer, tester, developer, high-level support and migration/roll-out coordinator, to ISRM audit administrator, IAM access modeler, international
business coach / team leader and functional / business / data / risk & compliance process analyst, I can offer an extensive professional experience. Currently
extending my knowledge and experience to C# .NET mobile multi-platform business app development.
Education
 Bachelor, Major Computer Science – European University (1985).
 Bachelor of Bus. Admin. (BBA) – European University (1984).
 A2 Electronics – Telecommunication (1982).
Certifications
 2002: ITIL basics, Project Management foundation (Incl. Prince 2)
Language Skills
 Dutch: native, fluent; French & English: fluent; German: basics.
Soft Skills
 Easy communicator at all business and technical levels.
 Business- as well as ICT-oriented, bridge-builder, team leader.
 Analytical, systematic, methodical, problem-solver.
 At ease with multicultural & international teams of any size.
 At ease working independently.
 Self-motivator and result-driven, stress-resistant.
Technical Skills (PM, Bus. Analysis, Func. Analysis, Tools, Dev.)
 Partial technical PM, incl. RFI/RFP creation, vendor negotiations
 Business process analysis risk and compliance
 Master data analysis, quality control and process enhancement
 Business role modeling, incl. SoD simulation and mitigation
 Business analysis: as-it, to-be, gap analysis, feasibility study
 Process analysis and design, BPMN, UML basics
 IAM app/system/drive IT access modeling, RBAC, SoD
 Functional analysis, incl. requirements, use cases, UAT
 Data analysis, incl. SQL Server / MySQL / MS-Access SQL reporting
 Tools: Visio flowcharting, BPMN, MS Project basics
 Tools: MS Office (all versions of Word/Excel/Powerpoint/Access)
 Development: C# .NET; Agile, Scrum basics
 Development: HTML, CSS, JS, MySQL, PHP, VBA
 Development: Cobol, mainframe scripting, macro scripting
Since/Year
2010
2013
2010
2007
2001
2001
2010
2003
1995
2010
1995
2014
2003
1985

2. Experience
Analyst-Developer at Beaulieu International Group
2014 (current function)
 Proprietary MS Access / SQL Server app. Maintenance / development.
 C# .NET cross-platform mobile development (iOS, Android, Microsoft).
Business Analyst Risk & Compliance at GlaxoSmithKline (GSK)
2013-2014 (9 months, till hand-over to “big 4” consultant)
 As-Is/To-Be security risk and compliance analysis.
 Global and Local Standard Operating Procedure (SOP) creation.
 Security process design and enhancement using BPMN.
Business Data Analyst (Data Quality & Alignment) at Elia
2012-2013 (10.5 months, till end of budget)
 Master database alignment and cleanup As-Is/To-Be analysis.
 Data analysis, data entry and maintenance process analysis.
 MS Access/SQL Server-based reporting and follow-up tool creation.
 Company data quality Wiki pages setup.
Personal comments from Mr S. Stroobants, my hierarchical and functional Manager: “Working with Bastiaan, in our data quality and migration project, was a real pleasure. Thanks to his
drive, the developed tool became a useful instrument in business processes. If there will be a new opportunity to work together, I won't hesitate.”
IAM System Modeler at BNP Paribas Fortis
2010-2011 (13.5 months)
 BNPP Fortis ICT asset permission definition management.
 Asset modeling operational runbook design, based upon IAM, RBAC
(role-based access control) and SoD (segregation of duties) principles.
 Verification and reporting SQL Server query creation.
Tech Support Team Leader, Marketing Analyst at NewellRubbermaid
2010 (10.5 months, till hand-over to permanent)
 Technical project management, incl. market analysis, RFI/RFP creation
and follow-up, budget estimation and vendor negotiations.
 Customer Care business analysis and process modeling.
 Data analysis / mining and social marketing for the global Contact
Center (enhancing customer satisfaction and 1st call resolution rate).
 Tech support coordination (Belgium, Netherlands, Hungary and SA).
Online Business Builder at Globalincomestrategy.com
2009 (12 months)
 Business analysis concerning online/offline business solutions and
training products for small/personal/home business owners.
 Functional analysis, developing, testing, marketing and installing web
solutions.
 Online network/attraction/viral marketing methods training.
 Multilingual end-user training and coaching.

3. Business Modeler, Security Administrator at Belgacom
2007-2008 (14 months)
 Central User Access Management security and SoD application
modeling in all operational environments, incl. scenario testing.
 User account and role data collection and processing; targeted
reporting to Auditors and user communities.
ISRM Audit Administrator at Fortis Bank
2007 (4 months, till birth of second child  short career pause)
 Audit assessments for IST Security and Risk Management (ISRM).
 Ensuring respect of the audit process schedule, gathering on-time
updates from recommendation owners.
 Management dashboard and report creation.
 MS-Access audit follow-up tool (VBA) enhancement.
 ISRM department’s business process (re)modeling.
User Security Administrator at Axa-Tech
2006-2007 (5 months, urgent short-term team extension)
 Eliminating permanent backlog of 400 daily open calls for 6000 users.
 Access rights management using Microsoft Active Directory, MS User
Manager, MS domain and local / global access group management.
 Analyzing and standardizing existing user access rights.
International Business Consultant at New Europeans
2003-2006 (20 months)
 Business analysis and process modeling for international sales
business creation.
 Functional analysis and web CMS development (PHP, JS, MySQL).
 Building and managing a team of 75 consultants in 20 countries.
 Online multilingual team coaching (required occasional travel).
International Security Trust Monitor/Supervisor at Johnson & Johnson
2003 (4 months, short-term team extension for project phase II)
 Supervising local PKI token deployment teams and enforcing
procedure compliance within J&J companies (EMEA region).
 Assisting local helpdesks with client software deployment.
 Providing local PKI token loading training (occasional travel).
Context: roll-out of a VPN / PKI token key-based remote access system for 60,000 users worldwide.
Personal comments from Mr. D. Davies, Project Manager, to the team: “Please accept my personal thanks for all the hard work and effort over the last few months, which has achieved what a
lot of people thought impossible not so long ago.”

4. Assistant Manager, Tech Support Team Leader at Isabel
2001-2003 (17 months)
 Assistant Technical Support Manager.
 Support structure business and process analysis (As-Is).
 Streamlining feasibility study creation (To-Be).
 Third line technical support Team Leader.
Migration Supervisor at Fortis Bank
2000 (6 months, till end of project)
 Preliminary client hardware and OS configuration analysis.
 Application software evaluation and security compliance testing.
 External/internal developers/installation teams/user coordination.
 Post-migration control within each department.
 Post-migration issue resolution coordination.
Second Line Roll-out Support at DaimlerChrysler Belgium Luxembourg
1999-2000 (14 months)
 Testing, training and on-site second line support for an ERP pilot
application, including belgian legal and analytical accounting, in view
of national and international roll-out.
 Test scenario development and execution (UAT).
 MS Windows 2000/Exchange 5 server installation/configuration.
European Second Line application Support at Baxter
1995-1998 (freelance after this function)
 European second line applications support on proprietary ERP system.
 MS-Access user access reporting tool development, linked to AS/400.
Project Manager Assistant, Trainer, Tester at Mercedes-Benz
1990-1995
 Assistant to the Project Manager on pilot and national rollout of new
warehouse management and marketing systems. Occasional travel.
 Theoretical and practical training creation in Dutch and French.
 Test scenarios (User Acceptance Testing) development and execution.
 Direct marketing query creation (internal and external sources)
 Second line support and user training.
 Sophisticated real-time warehouse simulator development.
Different Missions
1985-1990
 Short-term missions as 1st line / VIP support, developer (COBOL,
macro development, IBM mainframe scripting), mainframe operator,
client / server / networking hardware / software installer, assistant
accountant.
 Two 1-year terms as IT trainer (1988-1990).