Enviar búsqueda
Cargar
BA225 Week three chapter 4 ppt
•
Descargar como PPTX, PDF
•
0 recomendaciones
•
217 vistas
B
BealCollegeOnline
Seguir
BA225
Leer menos
Leer más
Educación
Denunciar
Compartir
Denunciar
Compartir
1 de 22
Descargar ahora
Recomendados
BA225 Week six chapter 10 ppt
BA225 Week six chapter 10 ppt
BealCollegeOnline
Effective Negotiation
Effective Negotiation
Bijoy Viswanadhan
BA225 Week five chapter 7 ppt
BA225 Week five chapter 7 ppt
BealCollegeOnline
BA225 Week two chapter 2 ppt
BA225 Week two chapter 2 ppt
BealCollegeOnline
BA225 Week eight chapter 12 ppt
BA225 Week eight chapter 12 ppt
BealCollegeOnline
BA225 Week five chapter 8 ppt
BA225 Week five chapter 8 ppt
BealCollegeOnline
Negotiation Skill
Negotiation Skill
Naresh Sen
Negotiation Strategy and Planning [Sav Lecture]
Negotiation Strategy and Planning [Sav Lecture]
Fan DiFu, Ph.D. (Steve)
Recomendados
BA225 Week six chapter 10 ppt
BA225 Week six chapter 10 ppt
BealCollegeOnline
Effective Negotiation
Effective Negotiation
Bijoy Viswanadhan
BA225 Week five chapter 7 ppt
BA225 Week five chapter 7 ppt
BealCollegeOnline
BA225 Week two chapter 2 ppt
BA225 Week two chapter 2 ppt
BealCollegeOnline
BA225 Week eight chapter 12 ppt
BA225 Week eight chapter 12 ppt
BealCollegeOnline
BA225 Week five chapter 8 ppt
BA225 Week five chapter 8 ppt
BealCollegeOnline
Negotiation Skill
Negotiation Skill
Naresh Sen
Negotiation Strategy and Planning [Sav Lecture]
Negotiation Strategy and Planning [Sav Lecture]
Fan DiFu, Ph.D. (Steve)
Negotiation skills with Audio note
Negotiation skills with Audio note
Sachin PM
Negotiation
Negotiation
Moch Kurniawan
The Harvard Negotiation Method
The Harvard Negotiation Method
Fernando Igual
Negotiating outcomes presentation pp
Negotiating outcomes presentation pp
RCAroman
BA225 Week two chapter 3 ppt
BA225 Week two chapter 3 ppt
BealCollegeOnline
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Fan DiFu, Ph.D. (Steve)
Negotiation PowerPoint PPT Content Modern Sample
Negotiation PowerPoint PPT Content Modern Sample
Andrew Schwartz
NEGOTIATION
NEGOTIATION
Rahul Tiwari
What is negotiation
What is negotiation
Prasoon Agarwal
Negotiation ppt
Negotiation ppt
Rikkyo University
BA225 Week three chapter 5 ppt
BA225 Week three chapter 5 ppt
BealCollegeOnline
Negotiation strategies
Negotiation strategies
alybaker
Negotiations Tactics & Techniques
Negotiations Tactics & Techniques
Md.Mahamudul Hasan Babu
Batna
Batna
Anisha Rani
Negotiation strategy and tactics
Negotiation strategy and tactics
Lisa Luper
Negotiation skills PPT along with Slideshow audio description note.
Negotiation skills PPT along with Slideshow audio description note.
Sachin PM
Negotiation Skills.
Negotiation Skills.
Preston Healthcare Consulting
Negotiation Skills-Pankaj Sinha
Negotiation Skills-Pankaj Sinha
Pankaj K Sinha
BA225 Week four chapter 6 ppt
BA225 Week four chapter 6 ppt
BealCollegeOnline
BA225 Week six chapter 9 ppt
BA225 Week six chapter 9 ppt
BealCollegeOnline
BA225 Week one chapter 1 ppt
BA225 Week one chapter 1 ppt
BealCollegeOnline
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
SkMumtahina1
Más contenido relacionado
La actualidad más candente
Negotiation skills with Audio note
Negotiation skills with Audio note
Sachin PM
Negotiation
Negotiation
Moch Kurniawan
The Harvard Negotiation Method
The Harvard Negotiation Method
Fernando Igual
Negotiating outcomes presentation pp
Negotiating outcomes presentation pp
RCAroman
BA225 Week two chapter 3 ppt
BA225 Week two chapter 3 ppt
BealCollegeOnline
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Fan DiFu, Ph.D. (Steve)
Negotiation PowerPoint PPT Content Modern Sample
Negotiation PowerPoint PPT Content Modern Sample
Andrew Schwartz
NEGOTIATION
NEGOTIATION
Rahul Tiwari
What is negotiation
What is negotiation
Prasoon Agarwal
Negotiation ppt
Negotiation ppt
Rikkyo University
BA225 Week three chapter 5 ppt
BA225 Week three chapter 5 ppt
BealCollegeOnline
Negotiation strategies
Negotiation strategies
alybaker
Negotiations Tactics & Techniques
Negotiations Tactics & Techniques
Md.Mahamudul Hasan Babu
Batna
Batna
Anisha Rani
Negotiation strategy and tactics
Negotiation strategy and tactics
Lisa Luper
Negotiation skills PPT along with Slideshow audio description note.
Negotiation skills PPT along with Slideshow audio description note.
Sachin PM
Negotiation Skills.
Negotiation Skills.
Preston Healthcare Consulting
Negotiation Skills-Pankaj Sinha
Negotiation Skills-Pankaj Sinha
Pankaj K Sinha
BA225 Week four chapter 6 ppt
BA225 Week four chapter 6 ppt
BealCollegeOnline
BA225 Week six chapter 9 ppt
BA225 Week six chapter 9 ppt
BealCollegeOnline
La actualidad más candente
(20)
Negotiation skills with Audio note
Negotiation skills with Audio note
Negotiation
Negotiation
The Harvard Negotiation Method
The Harvard Negotiation Method
Negotiating outcomes presentation pp
Negotiating outcomes presentation pp
BA225 Week two chapter 3 ppt
BA225 Week two chapter 3 ppt
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Negotiation Lewecki Ch 3 Integrative Negotiations [sav lecture]
Negotiation PowerPoint PPT Content Modern Sample
Negotiation PowerPoint PPT Content Modern Sample
NEGOTIATION
NEGOTIATION
What is negotiation
What is negotiation
Negotiation ppt
Negotiation ppt
BA225 Week three chapter 5 ppt
BA225 Week three chapter 5 ppt
Negotiation strategies
Negotiation strategies
Negotiations Tactics & Techniques
Negotiations Tactics & Techniques
Batna
Batna
Negotiation strategy and tactics
Negotiation strategy and tactics
Negotiation skills PPT along with Slideshow audio description note.
Negotiation skills PPT along with Slideshow audio description note.
Negotiation Skills.
Negotiation Skills.
Negotiation Skills-Pankaj Sinha
Negotiation Skills-Pankaj Sinha
BA225 Week four chapter 6 ppt
BA225 Week four chapter 6 ppt
BA225 Week six chapter 9 ppt
BA225 Week six chapter 9 ppt
Similar a BA225 Week three chapter 4 ppt
BA225 Week one chapter 1 ppt
BA225 Week one chapter 1 ppt
BealCollegeOnline
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
SkMumtahina1
Lewicki8eChapter01.pptx
Lewicki8eChapter01.pptx
KirtiBysani1
LS 603 Chapter 12 - Conflict
LS 603 Chapter 12 - Conflict
BHUOnlineDepartment
integrative negotiation
integrative negotiation
dhiraj.gaur
Conflict & Negotiation (OB)
Conflict & Negotiation (OB)
Dr Lilis Surienty
Making the Deal.pptx
Making the Deal.pptx
TatendaGutu
MUST BE 100 ORIGINAL, NO PLAGARISMASSIGNMENTMichael Bloom.docx
MUST BE 100 ORIGINAL, NO PLAGARISMASSIGNMENTMichael Bloom.docx
JinElias52
HOW NEGOTIATION FLAMES ASSIST RESOLVING DISPUTES AT THE WORKPLACE
HOW NEGOTIATION FLAMES ASSIST RESOLVING DISPUTES AT THE WORKPLACE
Abraham Ncunge
Manhattan elite prep notice negotiation decision chapter 5.5 8
Manhattan elite prep notice negotiation decision chapter 5.5 8
Manhattan Elite Prep: GMAT GRE TOEFL SAT LSAT & Admissions Consulting
Building Negotiations Skills
Building Negotiations Skills
Alimakki
Training and Developement
Training and Developement
Kashif Khaira
Unit4 International Negotiation
Unit4 International Negotiation
zuleidaramirez
Decision Making & Negotiating
Decision Making & Negotiating
Rajiv Bajaj
INFLUENCE AND NEGOTIATION
INFLUENCE AND NEGOTIATION
André Harrell
Organizational behavior by Robbins and Judge 17th edition chapter 14 Conflict...
Organizational behavior by Robbins and Judge 17th edition chapter 14 Conflict...
Fabiha Shahzad
Conflict Management Course
Conflict Management Course
Dr. John Persico
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
Fan DiFu, Ph.D. (Steve)
Chap004 (1)
Chap004 (1)
Doc Syl
Chap004
Chap004
Doc Syl
Similar a BA225 Week three chapter 4 ppt
(20)
BA225 Week one chapter 1 ppt
BA225 Week one chapter 1 ppt
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
Nego Fundamental_ Negotiation Planning & Preparation_Final.ppt
Lewicki8eChapter01.pptx
Lewicki8eChapter01.pptx
LS 603 Chapter 12 - Conflict
LS 603 Chapter 12 - Conflict
integrative negotiation
integrative negotiation
Conflict & Negotiation (OB)
Conflict & Negotiation (OB)
Making the Deal.pptx
Making the Deal.pptx
MUST BE 100 ORIGINAL, NO PLAGARISMASSIGNMENTMichael Bloom.docx
MUST BE 100 ORIGINAL, NO PLAGARISMASSIGNMENTMichael Bloom.docx
HOW NEGOTIATION FLAMES ASSIST RESOLVING DISPUTES AT THE WORKPLACE
HOW NEGOTIATION FLAMES ASSIST RESOLVING DISPUTES AT THE WORKPLACE
Manhattan elite prep notice negotiation decision chapter 5.5 8
Manhattan elite prep notice negotiation decision chapter 5.5 8
Building Negotiations Skills
Building Negotiations Skills
Training and Developement
Training and Developement
Unit4 International Negotiation
Unit4 International Negotiation
Decision Making & Negotiating
Decision Making & Negotiating
INFLUENCE AND NEGOTIATION
INFLUENCE AND NEGOTIATION
Organizational behavior by Robbins and Judge 17th edition chapter 14 Conflict...
Organizational behavior by Robbins and Judge 17th edition chapter 14 Conflict...
Conflict Management Course
Conflict Management Course
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
Negotiation Lewecki Ch 4 Strategy & Planning for negotiiations [sav lecture]
Chap004 (1)
Chap004 (1)
Chap004
Chap004
Más de BealCollegeOnline
BA650 Week 3 Chapter 3 "Why Change? contemporary drivers and pressures
BA650 Week 3 Chapter 3 "Why Change? contemporary drivers and pressures
BealCollegeOnline
BIO420 Chapter 25
BIO420 Chapter 25
BealCollegeOnline
BIO420 Chapter 24
BIO420 Chapter 24
BealCollegeOnline
BIO420 Chapter 23
BIO420 Chapter 23
BealCollegeOnline
BIO420 Chapter 20
BIO420 Chapter 20
BealCollegeOnline
BIO420 Chapter 18
BIO420 Chapter 18
BealCollegeOnline
BIO420 Chapter 17
BIO420 Chapter 17
BealCollegeOnline
BIO420 Chapter 16
BIO420 Chapter 16
BealCollegeOnline
BIO420 Chapter 13
BIO420 Chapter 13
BealCollegeOnline
BIO420 Chapter 12
BIO420 Chapter 12
BealCollegeOnline
BIO420 Chapter 09
BIO420 Chapter 09
BealCollegeOnline
BIO420 Chapter 08
BIO420 Chapter 08
BealCollegeOnline
BIO420 Chapter 06
BIO420 Chapter 06
BealCollegeOnline
BIO420 Chapter 05
BIO420 Chapter 05
BealCollegeOnline
BIO420 Chapter 04
BIO420 Chapter 04
BealCollegeOnline
BIO420 Chapter 03
BIO420 Chapter 03
BealCollegeOnline
BIO420 Chapter 01
BIO420 Chapter 01
BealCollegeOnline
BA350 Katz esb 6e_chap018_ppt
BA350 Katz esb 6e_chap018_ppt
BealCollegeOnline
BA350 Katz esb 6e_chap017_ppt
BA350 Katz esb 6e_chap017_ppt
BealCollegeOnline
BA350 Katz esb 6e_chap016_ppt
BA350 Katz esb 6e_chap016_ppt
BealCollegeOnline
Más de BealCollegeOnline
(20)
BA650 Week 3 Chapter 3 "Why Change? contemporary drivers and pressures
BA650 Week 3 Chapter 3 "Why Change? contemporary drivers and pressures
BIO420 Chapter 25
BIO420 Chapter 25
BIO420 Chapter 24
BIO420 Chapter 24
BIO420 Chapter 23
BIO420 Chapter 23
BIO420 Chapter 20
BIO420 Chapter 20
BIO420 Chapter 18
BIO420 Chapter 18
BIO420 Chapter 17
BIO420 Chapter 17
BIO420 Chapter 16
BIO420 Chapter 16
BIO420 Chapter 13
BIO420 Chapter 13
BIO420 Chapter 12
BIO420 Chapter 12
BIO420 Chapter 09
BIO420 Chapter 09
BIO420 Chapter 08
BIO420 Chapter 08
BIO420 Chapter 06
BIO420 Chapter 06
BIO420 Chapter 05
BIO420 Chapter 05
BIO420 Chapter 04
BIO420 Chapter 04
BIO420 Chapter 03
BIO420 Chapter 03
BIO420 Chapter 01
BIO420 Chapter 01
BA350 Katz esb 6e_chap018_ppt
BA350 Katz esb 6e_chap018_ppt
BA350 Katz esb 6e_chap017_ppt
BA350 Katz esb 6e_chap017_ppt
BA350 Katz esb 6e_chap016_ppt
BA350 Katz esb 6e_chap016_ppt
Último
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
iammrhaywood
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
Thiyagu K
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
Thiyagu K
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
Sapna Thakur
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
nomboosow
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
National Information Standards Organization (NISO)
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
ciinovamais
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
eniolaolutunde
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Sapana Sha
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
agholdier
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
PECB
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
Maestría en Comunicación Digital Interactiva - UNR
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
RAM LAL ANAND COLLEGE, DELHI UNIVERSITY.
microwave assisted reaction. General introduction
microwave assisted reaction. General introduction
Maksud Ahmed
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
RaunakKeshri1
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
TechSoup
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
chloefrazer622
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
Jayanti Pande
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
Association for Project Management
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
TechSoup
Último
(20)
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
Measures of Dispersion and Variability: Range, QD, AD and SD
Measures of Dispersion and Variability: Range, QD, AD and SD
Z Score,T Score, Percential Rank and Box Plot Graph
Z Score,T Score, Percential Rank and Box Plot Graph
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Mattingly "AI & Prompt Design: Structured Data, Assistants, & RAG"
Activity 01 - Artificial Culture (1).pdf
Activity 01 - Artificial Culture (1).pdf
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Holdier Curriculum Vitae (April 2024).pdf
Holdier Curriculum Vitae (April 2024).pdf
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Código Creativo y Arte de Software | Unidad 1
Código Creativo y Arte de Software | Unidad 1
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
INDIA QUIZ 2024 RLAC DELHI UNIVERSITY.pptx
microwave assisted reaction. General introduction
microwave assisted reaction. General introduction
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
Web & Social Media Analytics Previous Year Question Paper.pdf
APM Welcome, APM North West Network Conference, Synergies Across Sectors
APM Welcome, APM North West Network Conference, Synergies Across Sectors
Grant Readiness 101 TechSoup and Remy Consulting
Grant Readiness 101 TechSoup and Remy Consulting
BA225 Week three chapter 4 ppt
1.
Because learning changes
everything.® Essentials of Negotiation Part 01: Fundamentals of Negotiation Chapter 04: Negotiation: Strategy and Planning © McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
2.
© McGraw-Hill Education
2 Negotiation: Strategy and Planning With effective planning and goal setting, most negotiators can achieve their objectives. Without them, results occur more by chance than by effort. Although the model suggests a linear relationship, many begin midway in the sequence and work backward or forward until the steps are aligned.
3.
© McGraw-Hill Education
3 Goals – The Focus That Drives a Negotiation Strategy To determine your goals, consider the following. • Substantive goals – money. • Intangible goals – winning. • Procedural goals – shaping the agenda. Effective preparation requires negotiators do the following. • List all goals they wish to achieve. • Determine the priority among these goals. • Identify potential multi-goal packages. • Evaluate possible trade-offs among multiple goals.
4.
© McGraw-Hill Education
4 Direct Effects of Goals on Choice of Strategy Wishes are not goals, especially in negotiation. A negotiator’s goals may be linked to the other party’s goals. There are limits to what realistic goals can be. Effective goals must be concrete, specific, and measurable. • If not, it will be hard to communicate what you want, understand what the other party wants, and determine if an offer satisfies your goals. Goals can be intangible or procedural. • Intangible goals might include maintaining a reputation, or establishing a precedent. • A procedural goal might be that the other negotiator must make at least two concessions to convince you of their sincerity. Criteria used to determine goals depend on your objectives and your priorities among multiple goals.
5.
© McGraw-Hill Education
5 Indirect Effects of Goals on Choice of Strategy Short-term thinking affects our choice of strategy. We may ignore the present or future relationship with the other party in a concern for achieving a substantive outcome only. Goals requiring a substantial change in the other party’s attitude may require a long-range plan. • Progress may be incremental and require a strong relationship with the other party. • Relationship-oriented goals should motive the negotiator toward a strategy valuing the relationship as much as the outcome. Relational goals tend to support the choice of a collaborative or integrative strategy.
6.
© McGraw-Hill Education
6 Strategy versus Tactics How are strategy and tactics related? • One major difference is that of scale, perspective, or immediacy. • Tactics are short-term, adaptive moves designed to enact broad strategies. • Which in turn, provide stability, continuity, and direction for tactical behaviors. • Tactics are subordinated to strategy. • They are structured, directed, and driven by strategic considerations.
7.
© McGraw-Hill Education
7 Accommodation, Competition, and Collaboration Accommodation is as much a win-lose strategy as competition. • The imbalance is in the opposite direction – I lose, you win. • Used to build or strengthen a relationship. • They expect a future “tit for tat” accommodation from the other. • Reciprocity may be the glue holding social groups together. • For a long-term relationship, consider accommodative moves early to build trust and to be able to ask for “reciprocity” in the future.
8.
© McGraw-Hill Education
8 Table 4.1: Characteristics of Different Engagement Strategies Aspect Competition Collaboration Accommodation Payoff structure Fixed Variable Fixed Goal pursuit Your own Joint goals Others’ Relationships Short-term Long-term Either Primary motivation Your outcomes Joint outcomes Others’ outcomes Trust and openness Secret, closed Trusting, open One party is open Know the needs Neither knows Both know Repress your own Predictability Unpredictable Predictable One is predictable Aggressiveness Threats, bluffs Respectful One gives up Solution search Committed Mutual One-sided Success measures Other looks bad The issues The other wins Unhealthy extreme Zero-sum game Common good wins Abdication Key attitude I win, you lose Win-win I lose, you win If a breakdown Mediator Facilitator One is bankrupt Source: Adapted and expanded from Robert W. Johnston, “Negotiation Strategies: Different Strokes for Different Folks,” Personnel 59 (March–April 1982), pp. 38–39.
9.
© McGraw-Hill Education
9 Drawbacks: Accommodation, Competition, and Collaboration Consequences if applied blindly, thoughtlessly, or inflexibly. • Distributive strategies create “we-they” patterns, leading to the following. • Distortions in judgment about the other’s contributions and efforts. • Distortions in perceptions of the other’s motives, needs, positions. • Integrative negotiators may be taken advantage of. • They may forget constituencies in favor of the process for its own sake. • Accommodative strategies set a pattern of avoiding conflict. • A precedent that is hard to break. • Efforts to restore balance may be met with resentment. Remember, it is difficult to follow any “pure” strategy.
10.
© McGraw-Hill Education
10 Getting Ready to Implement the Strategy: The Planning Process 1. Define the negotiating goal. 2. Define the major issues related to achieving the goal. 3. Assemble the issues, ranking their importance, and define the bargaining mix. 4. Define the interests. 5. Know your alternatives (BATNAs). 6. Know your limits, including a resistance point. 7. Analyze and understand the other’s goals, issues, and resistance points. 8. Set your own targets and opening bids. 9. Assess the social context of the negotiation. 10. Present the issues to the other party – substance and process. Assumptions. • One process can be used for both distributive and integrative. • Factors beyond the table may affect strategizing. • Negotiations will be one-to-one. • The steps are linear.
11.
© McGraw-Hill Education
11 Step 1. Defining the Negotiating Goal Goals can be substantive (tangible). Goals can be psychological (intangible). Goals can be procedural (how we get to agreement) Goals can have both direct and indirect effects on the choice of strategy. Knowing your goals is the most important step in developing a strategy and executing a negotiation.
12.
© McGraw-Hill Education
12 Step 2. Defining the Major Issue Related to Achieving the Goal Figure 4.2: How Issues Affect the Choice between Distributive and Integrative Strategy Single-issues dictate distributive negotiations. Multiple-issues tend more to integrative negotiations. The choice of pursuing claiming-value or creating- value strategy is the “negotiator’s dilemma.” Single-issues can be made integrative and multiple-issues may remain distributive.Access text alternative for this image. Sources: After Lax and Sebenius, 1986; Raiffa, 1982; Watkins, 2002.
13.
© McGraw-Hill Education
13 Step 3. Assembling the Issues, Ranking Their Importance, and Defining the Bargaining Mix Assemble all the issues into a comprehensive list. The combination of lists from both sides is the bargaining mix. Prioritization includes two steps. • Determine which issues are most important and which less important. • A simple way is to use rank-order or group issues into categories. • Another way is to weight issues by importance. • Set priorities for both tangible and intangible issues. • Specify a bargaining range for each issue in the mix. • Determine whether the issues are linked or separate. • If separate, they can be easily added or subtracted. • If connected, settlement on one is linked to settlement on the others.
14.
© McGraw-Hill Education
14 Step 4. Defining the Interests Positions are what a negotiator wants – interests are why they want them. • Asking “why” questions helps surface values, needs, or principles. • Like goals, interests may be: • Substantive – directly related to the focal issues under negotiation. • Process-based – related to how the negotiators behave. • Relationship-based – tied to the current or desired future relationship. • Interests may also be based on intangibles of negotiation. • Surfacing interests may be essential to understanding another side’s position.
15.
© McGraw-Hill Education
15 Step 5. Knowing Your Alternatives (BATNAs) Good preparation requires you establish two clear points. • Your alternatives if this deal cannot be successfully completed. • And your limits – the least acceptable offer that you will still agree to. BATNAs are other agreements negotiators could achieve and still meet their needs. • Alternatives are very important because they define whether the current outcome is better than another possibility. • The better the alternatives, the more power you have to walk away from the current deal and still have your needs and interests met.
16.
© McGraw-Hill Education
16 Step 6. Knowing Your Limits, Including a Resistance Point A resistance point is where you stop negotiations as any settlement beyond this point is not minimally acceptable. • A seller’s resistance point is the least they will take for an item. • A buyer’s resistance point is the most they will pay for an item. Clear resistance points help keep people from agreeing to deals that they later realize weren’t very smart.
17.
© McGraw-Hill Education
17 Step 7. Analyzing and Understanding the Other Party’s Goals, Issues, and Resistance Points Find a way to see the negotiation from the other party’s eyes. The goal is to understand their approach to the negotiation and what they are likely to want – then compare against your own. • Attempt to understand if the other party has the same goals as you. • The more you learn about the other party’s issues, and what they bring to the table, the better you can predict how the likely process. • Get information about their current interests and needs through discussion, anticipating, asking, or researching. • Understand the other party’s limits to give you an idea of how far you can “push” them. In distributive negotiation, the other party may not disclose information and/or misrepresent their limits and alternatives in order to pressure you into a deal that is better for them.
18.
© McGraw-Hill Education
18 Step 8. Setting One’s Own Targets and Opening Bids There are many ways to set a target but keep these principles in mind. • Targets should be specific, difficult but achievable, and verifiable. • Target setting requires proactive thinking about your own objectives. • Target setting may require considering how to package several issues and objectives. • Target setting requires an understanding of trade-offs and throwaways. Similarly, there are numerous ways to set an initial asking price. • It may be the best possible outcome, an ideal solution, something even better than was achieved last time. • It is easy to get overly confident and set an opening so unrealistic that the other party laughs, gets angry, or walks away before responding.
19.
© McGraw-Hill Education
19 Step 9. Assessing the Social Context of a Negotiation When people negotiate in a professional context, there may be more than two parties. • There may be more than two negotiators at the table. • Multiple parties often lead to the formation of coalitions. • Negotiators may also have constituents who will evaluate and critique them. • There may be observers who watch and critique the negotiation. • Negotiation occurs in a context of rules. • A social system of laws, customs, common business practices, cultural norms, and political cross-pressures.
20.
© McGraw-Hill Education
20 Figure 4.3: A Field Analysis of Negotiation One way to assess all the key parties in a negotiation is to complete a “field analysis.” Image you are the captain of a soccer team, envision the field and assess all the parties who are in the soccer stadium. Access the text alternative for this image.
21.
© McGraw-Hill Education
21 Step 10. Presenting Issues to the Other Party: Substance and Process Presenting and Framing the Issues. • Consider how you will present your case to the other negotiator. • What facts support my point of view? • How can I present the facts so they are most convincing? Planning the Process and Structuring the Context. • What agenda should we follow? • Consider scope, sequence, framing, packaging, and formula. • Where should we negotiate? • What is the time period of the negotiation? • What might be done if negotiation fails? • How will we keep track of what is agreed to? • Have we created a mechanism for modifying the deal if necessary?
22.
Because learning changes
everything.® www.mheducation.com © McGraw-Hill Education. All rights reserved. Authorized only for instructor use in the classroom. No reproduction or further distribution permitted without the prior written consent of McGraw-Hill Education.
Descargar ahora