Más contenido relacionado Similar a Belsoft Collaboration Day 2018 - Social Collaboration Journey @Bosch (20) Belsoft Collaboration Day 2018 - Social Collaboration Journey @Bosch2. Kick-start your Social Business Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
2
Agenda
What is Social
Business Eco-
system?
Social Business
Transformation –
How you Benefit?
01 03
The Journey
@Bosch
Key Business
cases
Collaboration
Transcending
Every Level of
your
Organization
02 04
Quick facts
05
3. Kick-start your Social Business Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
3
What is a Social Business Eco-system?
Customers
Enterprise
Partners
Enabling create organizations that are:
Highly Connected
Inclusive
Innovative
Agile
Customer Focused
4. Kick-start your Social Business Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
4
Roadmap
Q1 2013
• Go live to Bosch World
• 30,000 users
• 2000 online communities
Q2 2012
• Pilot phase – 26 lighthouse use cases -
lessons learned, best practices and
success stories
Q2 2015
• 200,000 users across 50 different countries
• 150,000 wiki pages
• Up to 40,000 unique users per day
• 20,000 open communities
• 2,000 mobile users
A highly connected enterprise
FUTURE
Q4 2017
• ~300,000 users across 50 different countries
• 173,000 wiki pages
• Up to 80,000 unique users per day
• 30,000 open communities
• 2,500 mobile users
2011
• E2.0 Tool
evaluation
Social Business Transformation Roadmap:
- Embrace Social Software
- Transform and further develop the corporate culture
- Innovation and Collaboration
Promotional Activities and
increasing user Adoption:
Roadshows
Setup of a steering committe across
locations
Monitoring usage and CIP
Competitions and ideation contests
Trainings:
First Steps on Bosch Connect
Overview of Social Media outside Bosch
Training of Ambassadors and Managers
Sharing of best practices and success
stories
Social Business Self Learning Community
Tips and Tricks on Bosch Connect Tools
5. Kick-start your Social Business Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
5
Social Business @ Bosch – Business Cases
Ideation
Project
Support
People &
Expertise
Knowledge
Sharing
Process
Improvement
Process
Enhancement
Lighthouse Use-cases BusinessCases View
6. People
Process
Applications
Information
Kick-start your Social Business Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
6
Benefits of Collaboration platform
Productivity
increase through
transparency &
collaboration
More motivated
employees due to
increased
recognition &
involvement in
decision making
Flexibility
through access
toinformation
anytime,
anywhere and
from any device
Increase IT
productivity
through
decreased
support
costs
Switch from
one way to
interactive and
cross
organization
communication
7. Kick-start your Social Business Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
7
Collaboration Transcending Every Level of your Organization
Ideate, Collaborate and Share
Knowledge
Efficiently share Tips & Tricks
Increase Quality and Provide
Support
Engineer Project Manager
Communicate information
effectively and efficiently to the
project members
Management Reporting
Support Project Managament
Business Unit Head
Business Improvement through
Innovation and organizational change
initiatives
Manage communication with the Top
Management Team
Peer Communication &Collaboration
with other organizational units
Collaborate with sales teams across the
globe
Efficiently share insights, good
practices and provide sales support
Onboard new sales associates for
faster and increase global sales awareness
Sales Manager
8. RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
8
Kick-start your Social Business Journey
Connections @Bosch – Quick Facts
~2 T mobile
users
340 T wiki
pages
300 T users
on boarded
38 T
communities
>70 % of
open
communities
Worldwide
rollout
Seamlessly
integrated
86 T unique
users per day
9. Kick-start your Social Business Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
9
Approach
Identify key objective
areas from primary
stakeholders
Assement and Analysis
Workshop at customer
location
Proof of Concept Strategy and Architecture
(Technology Roadmap)
Design and
Validation
Customization,
Implementation
and Integration
Support and scale-up
Trusted, Measured and Risk Free Approach
10. Enabling your Social Collaboration Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
10
RBEI Capabilities : End-to-End Solutioning
Bosch runs the biggest IBM Connectionson premise infrastructure whichserves~80,000 unique requests /day
• Load testing for platform
• Functional testing and bug identification
• Automation of test cases
11. Enabling your Social Collaboration Journey
RBEI | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
11
Third-party Integrations
12. Enabling your Social Collaboration Journey
RBEI/BSJ3 | 2018
© Robert Bosch Engineering and Business Solutions Private Limited 2016. Alle Rechte vorbehalten, auch bzgl.jeder Verfügung, Verwertung, Reproduktion, Bearbeitung, Weitergabe sowie für den Fall von Schutzrechtsanmeldungen.
12
The Bosch Advantage
The Bosch
Advantage
IT
powerhouse
Global
Presence
Consulting
and
Technology
expertise
Talent Pool
Practicioner‘s
Approach
Cost
Advantage
Bosch provides end-to-end Engineering,IT and Business Solutions for the
Bosch group and other global customers
Global delivery presence with multi-lingual support capabilities
Proven capability in consulting, implementation, testing and
support services on IBM Connections
Ready to deploy trained and experienced talent pool
Gain from the best practices and lessons learnt
from implanting IBM Connections at Bosch
Near shore delivery centers reducing overall costs
and providing 24/7 support services