The European Collaboration with a Swiss twist

Belsoft Collaboration AG Hauptsitz Zweigstelle SG Zweigstelle SZ
www.belsoft-collaboration.ch Russenweg 26
CH-8008 Zürich
T +41 44 388 13 31
Espenstrasse 139 Eichenstrasse 2
CH-9443 Widnau (SG) 8808 Pfäffikon SZ
T +41 71 727 75 75 T +41 55 410 55 50
The European Collaboration
with a Swiss twist
Andreas Ponte / Sandra Bühler

©2014BelsoftCollaborationAG|www.belsoft-collaboration.ch
About the speakers
 Andreas Ponte
 About 18 years in the Lotus/ICS world
 Worked for a Reinsurance Company until 2007, amongst other things responsible for
the global communication infrastructure
 Joined Belsoft AG, an IBM Premier Business Partner located Switzerland, in 2007 with
focus on consulting in the Domino and mobile solutions area
 Since 2014 CEO of Belsoft Collaboration AG and
IBM Champion for 2015
 Regularly speaking at own events and various user groups

About the speakers
 Sandra Bühler
 Co-founder and co-owner of Belsoft Collaboration AG
 About 18 years in the Lotus/ICS world as a Senior Sales Consultant
 Main topics besides a high contribution in strengthening the position of ICS in the
market are project management and user education
 Guest lecturer at the University of Zurich with Applied Sciences’ for Social Business,
well known speaker at several user groups and co-organizer of ‘IBM Connect comes to
you’ and ‘ICON Switzerland’ events.
 IBM Champion for 2014 and 2015

The Client
EURAPCO - European Alliance Partners Company AG
Eurapco is an Alliance of large independent European mutual insurance companies.
The Alliance consists of seven Partners that operate in 18 countries across Europe.
Eurapco Partners aim to benefit from their involvement on the international stage to
strengthen their ability to compete in their local markets and are unified in one goal:
to create value together.

The Client
EURAPCO - European Alliance Partners Company AG
Eurapco is an Alliance of large independent European mutual insurance
companies

The Design Partner
nbrion – soluciones creativas
nbrion is a small advertising agency located in Torrelodones, near
Madrid, in Spain. They are specialized in branding, social media and
branded content.

The Project Team
and some more behind
the scenes..
Belsoft Collaboration AGEURAPCO Team

The starting point
Small infrastructure with 3 Servers
Critical but somewhat old Notes Applications with complex processes
and workflows
The desire to offer their customers more and better services
It’s time to renew and modernize the offering

Goals
To simplify and enhance the communication and collaboration
To “modernize” the services/applications
and offer additional state of the art functionality
To implement a hybrid solution of local and hosted infrastructure

Let’s start the brainstorming

Brainstorming result

The “raw” steps
Infrastructure
Work
Technical and
conceptual preparation
for hosting
Installation and
implementation of
IBM Connections, LDAP
integration, webpage
migration to Belsoft
infrastructure
Installation and
implementation of
IBM Sametime
SW-Development
Concept and POC
(IBM Connections as
Eurapco Member
Zone)
Integration of Domino
App results into
IBM Connections,
Eurapco UI changes
Tests with real data
User Interaction Installation of Plug-Ins
for Eurapco employees
Education and
consulting/support of
IBM Connections
Community leaders
Tests with real data

Some challenges during the project
IBM Documentation (or lack thereof..)
Technical problems and changing security requirements
Design modifications
(what, where and why doesn’t it work..)
Migration of data (files) from Notes to Connections
Communication
PMR’s

Problem Management Request
Title Severity Status
User with Umlaute in their name cannot create meeting room. 2 open
SBT: getFilesInFolder is limited to 10 results 3 open
Undelete Forum Topics 3 closed
Richtext Editor looses focus 3 closed
@Mentions shows ID community forums 3 closed
Get a java.lang.NullPointerException when trying to upload a profile picture 4 closed
Document Conversion in Meeting Room fails 2 closed
About 20 PMR’s, mostly for IBM Connections but also IBM Sametime
had its share..

The infrastructure (now)

 The hosted servers all run on RHEL 6.5 except the server for IBM Conversion
Server / IBM Forms Experience Builder (Win2008 R2)
 We migrated over 40 GB of data (files) from a Notes Database to IBM
Connections Files and have over 16’000 files stored within IBM Connections
- Public: 13,037 (80.3%) Shared: 2,878 (17.7%) Private: 313 (1.9%)
- Number of times files have been downloaded: 6,303
- Number of times files have been shared: 36,980
The Infrastructure and some figures

 Profiles
- Number of employees who have updated their background: 96
- Number of employees with a picture supplied: 492
- Number of employees logged in the last week/month: 170/3,440
- Number of employees with tag: 90
 Activities
- Number of activities: 29
- Total number of distinct members: 349
- Total number of entries: 268

 Communities
- Total number of communities: 47 (15 public, 32 restricted)
- Total number of distinct owners: 24
- Total number of distinct members: 677
- Number of users logged in the last week: 149
- Number of users logged in the last month: 311

The standard login page

The e-join login page
• New design
• Remember me
checkbox
• Password
recovery
• Registration form

The landing page on launch

Custom icons for Communities

Events
XPages App
Connections Files

Events Widget

The Eurapco Magazine

Questions?

contact us
 Andreas Ponte
about.me/andreasponte
 Sandra Bühler
about.me/sandrabuehler

Thank you for you attention

The European Collaboration with a Swiss twist

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