Software development organizations need to become more agile and lean, to deliver products and services that satisfy the needs of their customers. There are multiple ways to do this, which asks for an agile approach to you change your way of working in small directed steps. Retrospectives help you to inspect and adapt your agile journey, assuring that you will get results from your agile and lean transition. For a writeup on this webinar topic see http://www.benlinders.com/2013/becoming-agile-in-an-agile-way/

1. Ben Linders Advies
Becoming Agile, in an Agile Way
November 13, 2013, 11:00 AM EST
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2. Ben Linders Advies
Ben Linders
Senior Consultant
Ben Linders Advies
BenLinders@gmail.com
Hosted by:
Michael Milutis
Director of Marketing
Computer Aid, Inc. (CAI)
Michael_Milutis@compaid.com
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3. Ben Linders Advies
About Presenter’s Firm
Ben Linders Advies deliver services for Software
Development, IT and R&D organizations and
professionals, to help them becoming more effective and
efficient, and increase the business value that they
deliver in their organization, and to their customers.
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4. CAI Achieves IT Operational Excellence
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8. Ben Linders Advies
Becoming Agile, in an Agile Way
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9. Learning objectives
• how to do agile self-assessments to find out how agile
and lean you are already
• what short cycled improvements are and how you can
use them for continuous improvement
• why you should use agile retrospectives to assure
getting benefits out of agile and lean
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10. Who is Ben Linders?
Quality & Defect Prevention
Agile & Lean Coaching
Process Improvement & Organizational Development
CMMI / People-CMM Assessor
veranderproject.nl Enterprise Agile Agile People & Organization
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WorkImprovers

11. Facts about Agile
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Started 2001: Agile Manifesto by 17 experts
4 values and 12 principles
Networks: Agile Alliance Scrum Alliance Agile Consortium
Version One Agile Survey of 2012:
– Usage: <1 yr (12%) 1-2 yrs (38%) 2-5 yrs (36%) >5 yr (14%)
– Technique: Scrum (54%) Scrum/XP (11%) Custom (9%)
• Data on Agile: Jones QSM Rico AgileWerkt
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12. Becoming Agile and Lean
Ask yourself:
• How Agile are you?
• Where do you want to become
more Agile, and why?
• What can you do next?
Journey to Become Agile and Lean
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13. Agile Mindset & Culture
• Being Agile over Doing Agile
• Understand while Doing
• Stop Starting
Start Finishing
• Why over How
• Feedback
• Learn
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14. How Agile are you?
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15. Lean: Eliminate Waste & Build Quality In
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Building the Wrong product
Useless Documentation
Defects & Rework
Task Switching
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16. Resident Defects in
Design Base
Design Process
Competence, skills
Tools, environment
Test Process
Competence, skills
Test Capacity
Tools, environment
Defects Inserted
(documentation,
code)
Defect Density
Detection Rate
Defects Detected
(Inspection, test)
Fault Slip Through
Defect Classification
Resident Defects in
Delivered Product
Defect Level
Measure Product Quality
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(Un)happy customers
Process
Inputs and outputs
Influencing factors
Measurement
Quality with Agile Teams

17. Combining Strengths
Agile
Lean
• Teamworking
• Interaction with Stakeholders
• Process adaption &
improvement (Retrospectives)
• Backlog Grooming
• Work In Progress (Kanban)
• Development View
• Collaboration
• Focus on Delivery Chain
• Decisions: Value-stream mapping
& Last Responsible Moment
• Reducing Waste
• Pull
• Business View
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18. Benefits of Lean
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Understanding Customer Needs
Effective Collaboration
Faster Delivery
Lower Cost
Motivated Employees
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19. Assessing yourself
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Readiness
Agile / Scrum Practices
Culture & Mindset
Agile Fluency
Roadmaps for Adoption
Maturity
Agile Self-Assessment
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20. Tools and Checklists for agile self assessment
The following tools and checklists are know to me. They can help you to do a kind of startup check or readiness /
maturity assessment to determine how agile or lean you are:
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The Unofficial Scrum Checklist from Henrik Kniberg
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Team 5X5 Self-Assessment from the Scaled Agile Framework
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42 point test: How Agile are You by Kelly Waters
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Questions for Transitioning to Agile from Johanna Rothman
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Agile Self Evaluation (free assessment checklist/report) by Thoughtworks
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Scrum Checklist by Boris Gloger
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Corporate Agile 10-point checklist by Elena Yatzeck
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Joe’s Unofficial Scrum Checklist by Joe Little
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Lean-Agile Roadmap by NetObjectives
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A ScrumButt Test aka the Nokia Test by Jeff Sutherland
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A ScrumButt Test by Mayflower
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How to Measure Team Agility by Len Lagestee
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Agile Maturity Self Assessment by Robbie Mac Iver
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Enterprise Agile Practice Assessment Tool (paid services) by DrAgile
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Agile Readiness Questionnaire by PM Gadget
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Readiness & Fit Analysis from the Software Engineering Institute by Suzanne Miller
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Seven Questions to Ask to Determine if Your Organization is Agile Ready from PMI Austin
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Your Path through Agile Fluency by Diana Larsen and James Shore
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The InfoQ Minibook Scrum Hard Facts: Roles. Artifacts. All meetings provides a Scrum checklist
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The InfoQ minibook An Agile Adoption and Transformation Survival Guide includes a checklist for change agents
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Implementing Lean Software Development (Poppendieck)
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21. Requirements for Process
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Clear and understandable
Easy accessible
Help professionals in daily work
Enable creativity and value focus
Support rich forms of communication,
Enable decisions at lowest possible level
Provide feedback on performance
Reward the right behavior
Uncovering Better Ways to do Process Improvement
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22. Agile Processes
Central Processes:
• Bare Minimum
• High level/overview
• Process Owners
• Stable
• Coordinate / Decide
Team, Definition of Done:
• Only what is needed
• Can be detailed
• Owned by the team
• Improved continuously
(retrospectives)
• Used in daily work
Agile assumes trained & empowered professionals
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23. Resistance to Agile?
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Talk with them
Listen what they have to say
Take them seriously
Ask why and how
Resistance = Information!
Dealing with Resistance
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24. Agile Process Strategy
• Product Owner = Discipline Owner
• User Stories, e.g.:
– Increase process awareness
– Align processes
– Remove unused processes
• Incremental improvement:
Demo &Retrospective
Scrum Process Improvement
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25. Agile Process Improvement
Expected benefits:
• Collaboration PI team and
stakeholders
• Deployment (over defining) processes
• Adopt to changes
• Incrementaly, ROI
• Learn to work Agile
Process Improvement: The Agile Way
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26. Golden Rules for PI
• Dare to share, early and frequently
• Result depends on team, not individuals
• The one who checks out a task is not
necessarily the one who has to finish it
• The one’s working on a task are the right people
• You may critique anything,
but never criticize anyone
BenLinders.com/GoldenRules
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27. Short-Cycled Improvements
Splitting a team into 2
Let the Scrum Master Come
from the Team
Observe and Change
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28. Retrospectives - Why
Learning from doing
Reflect, adapt and improve
Focus upon
• Team
• Self steering
• Collaboration
• Value
Why Agile Retrospectives
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29. Prime Directive
“Regardless of what we discover,
we understand and truly believe
that everyone did the best job
they could, given what they knew
at the time, their skills and
abilities, the resources available,
and the situation at hand.”
Norm Kerth
http://www.retrospectives.com/
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31. Retrospective Exercises
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Asking questions
One-word retrospective
Root Cause Analysis
Timeline
Flow and Energy
Asking Why?
Strenghts (Solution Focused)
Perfection game
Action priorities
Retrospective of Retrospectives
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32. Solution Focused Approach
How did you
get this far?
Celebrate it!
How can you
use that to get
a smidgy bit
further?
What you
currently
imagine
“perfect” to be
.
Delta Method, by Alistair Cockburn
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33. Solution Focused
• How did you get this far?
• What do you imagine perfect to be?
• Small step!
– What is going well?
– What did you do? How? Why?
– Which Strengths? Applied?
Strengths-based Retrospective
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34. Examples
The Sprint that failed
The team that wasn’t a team yet
• Trust and Empowerment
• Teamwork
• Getting to know each other
• Skills & Open Culture
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35. Benefits of Retrospectives
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Actions by the team, for the team
Product owner involvement
No handovers
Lead your own improvement journey
Retrospective Benefits
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36. Getting Value out of Agile Retrospectives
A Toolbox of Retrospective Exercises
By Luis Gonçalves & Ben Linders
Available on:
• InfoQ
• Leanpub
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37. An Agile Way to Become Agile!
• Agile self-assessments to know
how agile & lean you are
• Short cycled improvements to
do continuous improvement
• Agile retrospectives to get
benefits out of agile and lean
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38. Ben Linders Advies
Questions?
benlinders@gmail.com
@BenLinders
www.linkedin.com/in/benlinders
www.facebook.com/BenLindersAdvies
www.benlinders.com
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41. Ben Linders Advies
Ben Linders
Senior Consultant
Ben Linders Advies
BenLinders@gmail.com
Hosted by:
Michael Milutis
Director of Marketing
Computer Aid, Inc. (CAI)
Michael_Milutis@compaid.com
Slide: 41
11/13/2013
Webinar Sponsored by Computer Aid, Inc.