Improving Your Quality and Testing Skills with Gamification - QATest 2022 Conference - Ben Linders.pdf

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I gave a special talk at QA&Test 2022 about Improving Your Quality and Testing Skills with Gamification. Improving Your Quality and Testing Skills with Gamification So many challenges, so little time. As testers or quality engineers, we need to sharpen the saw, but how? Gamification can be a way to look at how you’re doing and find out where to improve. It’s a great way to have everyone engaged and get the best out of people. In this presentation, Ben Linders will show how playing games (onsite or online) with the Agile Testing Coaching Cards and Agile Quality Coaching Cards help to explore your current quality and testing practice and decide as a team on what to improve or experiment with.

Presentaciones y charlas públicas

benlinders.com - @BenLinders 1
Ben Linders Consulting
Ben Linders
Improving Your Quality and
Testing Skills with Gamification
QA&Test Bilbao, October 20, 2022

benlinders.com - @BenLinders 2
Ben Linders Consulting
Trainer / Coach / Adviser / Author / Speaker
Agile, Lean, Quality & Continuous improvement
Freelance Editor for InfoQ.com
BenLinders.com
Books: Valuable Agile Retrospectives Problem? What Problem?
What Drives Quality Self-assessments Continuous Improvement
Games: Agile Self-assessment Game Retrospectives Bingo Impediments
Quality Coaching Agile Testing Psychological Safety Culture

benlinders.com - @BenLinders 3
Ben Linders Consulting
Challenges
 Systems are becoming larger and more complex
 Abundance of techniques and practices
 Everything has to be done faster
 Collaboration is crucial to deliver
Stop imposing change!
Explore and Improve WoW with Gamification

benlinders.com - @BenLinders 4
Ben Linders Consulting
Basic coaching exercise

benlinders.com - @BenLinders 5
Ben Linders Consulting
Coaching Cards Examples

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Ben Linders Consulting
How Coaching Cards Work
 Why or what, not how
 Visualize
 Foster discussions
 Align and focus
 Engage into action

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Ben Linders Consulting
Gamification
Applying principles and practices from
gaming in a non-gaming context
 Solving problems/challenges together
 Foster an innovative team spirit
 Travel your own journey (emerge structure)
Enabling Improvement

benlinders.com - @BenLinders 8
Ben Linders Consulting
Playing games

benlinders.com - @BenLinders 9
Ben Linders Consulting
Self-
assessments

benlinders.com - @BenLinders 10
Ben Linders Consulting
Agile Self-assessment Game
Started as Agile Coaching Cards
Many game formats/exercises
Expansion Packs for Scrum, DevOps, …
Book: Exercises & Experience Stories
Testing, Quality, Psychological Safety
Kanban
Scrum
Business
DevOps Agile

benlinders.com - @BenLinders 11
Ben Linders Consulting
What can gamification bring?
 People like to play games
 Engage and encourage people
 Provide different perspectives
 Foster collaboration
 Build relationships
 Visualize what’s happening
 Experiment, safe to fail, take risks

benlinders.com - @BenLinders 12
Ben Linders Consulting
Angel’s Advocate

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Ben Linders Consulting
Health Check

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Ben Linders Consulting
Facilitating games
Preparation
• Agree on scope/focus
• Select/adopt playing suggestion
• Preselect cards
Facilitating
• Make it feel safe
• Asking over telling
• Decide on action

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Ben Linders Consulting
Sharing Challenges

benlinders.com - @BenLinders 16
Ben Linders Consulting
Key Takeaways
• Testing and quality challenges are largely impacted by
the way people work and collaborate
• Gamification is a great way to get everyone engaged
and get the best out of people.
• Use self-assessments to find out how you are doing and
foster continuous improvement.
• Coaching cards with testing and quality topics help to
focus and align on what to improve next.

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Ben Linders Consulting
Links
Agile Self-assessments benlinders.com/game
Quality Coaching Cards benlinders.com/shop/agile-quality-coaching-cards/
Testing Coaching Cards benlinders.com/shop/agile-testing-coaching-cards/
Contact me for a discount code! benlinders@gmail.com

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Ben Linders Consulting
Questions?
Questions?
Ben Linders
Trainer / Coach / Adviser / Author / Speaker
Agile, Lean, Quality & Continuous Improvement
info@BenLinders.com
info@BenLinders.com
@BenLinders
www.linkedin.com/in/benlinders
www.linkedin.com/in/benlinders
www.facebook.com/BenLindersConsulting
www.facebook.com/BenLindersConsulting
www.benlinders.com
www.benlinders.com

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