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Now more than ever,
every business is
a people business
“90% of our candidates
go on to earn as much
or more than before”
Greg Simpson,
Head of Career Transition
The world of work is changing at
profound speed. But whereas many
see change as an existential threat,
we see it as an opportunity to help
you make a difference.
With skilled labor shortages and
new technologies, the workforce of
tomorrow may be the one you have
today. Helping employees realize
their true potential and filling open
positions from within may be the
smart move now—and in the future.
LHH teams with organizations to help
reimagine what their own people are
capable of. We help them deliver what’s
possible from within.
We help
companies see
the possibilities
in their people
As change increasingly impacts
the workforce, it provides the
opportunity for you to deliver
lifelong employability to a
generation of talent in transition. To
cultivate leaders, recognizing the
capabilities needed for today, while
nurturing the expertise needed for
the future.
We have the scale, the expertise and
the insight, not only to identify these
opportunities, but to help realize
them. Transforming workforces
through career mobility and transition,
talent development and change
management. Developing future skills,
flexibility and foresight—delivered
with a distinctly human heart.
A perfect storm has
dramatically changed
the world of work
The adaptation of currently demonstrated
automation technologies could affect 50
percent of the world economy, or 1.2 billion
employees and $14.6 trillion in wages.
About 14% of jobs in OECD countries are
highly automatable and another 32% will
be radically transformed by technological
progress.
Technology has been the biggest cause of job
disruption in recent decades, and the pace of
change is likely to accelerate.
Digital transformation is
bringing fear and uncertainty:
McKinsey  Co. Technology, jobs, and the future of work. May 2017.
OECD Employment Outlook 2019
Council on Foreign Relations. The Work Ahead. April 2018.
LHH delivers in-depth
information to help you make
informed decisions
Who are the best candidates to
hire? Who are the employees with
the highest potential for success?
Which leaders have what it takes to
drive your company’s success?
Companies are looking to LHH
for coaching, developing and
transforming their employees like
never before. It’s a commitment
that is seeing a strong return –
with productivity up 17% and an
employee’s desire to leave the
company down 59%.
According to a report by The Predictive Index (PI), four of the biggest
challenges cited by CEOs relate to talent optimization. Nearly 70% said
they need help with talent-related strategies like developing leaders,
worker performance, finding the right talent, aligning workers with talent
strategy, and creating a positive work environment.
Now workforce
challenges are a
CEO concern
Talent used
to be just an
HR challenge
Source: HR Dive. Finding the right talent is 2019’s
top pain point for CEOs. March 2019.
“At a time when
offering someone
a career for life is
really no longer an
option, employers
need to demonstrate
that they care about
their employees’
lifetime careers.”
Alan Wild,
VPHR, Employee Relations
and Engagement, IBM
Today, there’s a new way to look at
ROI. It’s now a Return on Individuals.
LHH is helping companies find
savings to reskill and re-energize the
workforce they have while helping
employees realize new possibilities.
We can strategically and
seamlessly guide your company
through multiple aspects
of workforce transition and
transformation. With solutions
that focus on the individual and
their potential to deliver a valuable
return for your organization.
Welcome to the new ROI:
A Return on
Individuals
We upskill and develop people so that
leaders can step up and others have the
confidence to step forward into entirely
new career paths. Companies that
realize the untapped potential within
their own workforce experience greater
returns through increased productivity,
morale, and brand affinity.
We help companies rethink positions
and internal structuring so that
employees have the best opportunity
to deliver at their best.
“The job of the
future is about the
skill not the task.”
David Lee, UPS
It’s time to rethink
what your ROI
can look like
In today’s business climate, more and more companies are striving to deliver a different type of
return: one that goes beyond a bottom line. A return that speaks to a culture, that represents a
community, and reflects what a company truly stands for.
The fact is, people are the essential component of any organization’s output. People are behind the
ingenuity, the products that are boxed and shipped, the reputation and growth.
People have the potential to make any workforce a true force.
Which is why many companies today are thinking about the talent they have in a whole new way.
And with this shift in thinking comes a new definition of ROI:
A Return on Individuals.
Today, successful companies are choosing to invest in those who, for years, have invested in them.
The people who walk through their doors every day ready to embrace new challenges, ready to
meet new demands.
At LHH we offer solutions that focus on the individual and their potential to deliver an impactful
return for the organization. We identify workers who can be reskilled and redeployed into new roles
in this newly automated, tech-driven world.
We help companies rethink positions and internal structuring so that employees have the best
opportunity to deliver at their best. We upskill and develop people so that leaders can step up and
others have the confidence to step forward into entirely new career paths.
A Return on Individuals also means a commitment to supporting employees when it’s necessary
to transition them beyond the organization. Because opportunity lies across town and across the
world, with new companies, and within new sectors or industries. And LHH prepares candidates to
seize it.
A Return on Individuals is a long-term investment for organizations that will increase productivity
and boost morale. It will arm workers with the skills they need to compete wherever they go –
the corner office, a new floor, or a new company. And it will say to the outside world that you’re
investing in your company’s greatest resource – and the planet’s: People.
The new ROI
Assessments
 Analytics
In today’s competitive labor
market, it’s more important than
ever to understand the skills
and capabilities of your current
workforce and make smart, informed
talent investments. LHH delivers the
insights you need to make better
decisions on who to hire, develop,
coach, redeploy and promote.
Elevating Women
in Leadership
Elevating Women in Leadership
is an immersive program that
accelerates the development
of female leaders and creates a
pipeline of women who will inspire,
drive results, and take on future
leadership roles. It provides insight
for people leaders so that they not
only learn how to become great
talent managers, but also how
to help with the headwinds that
women often face in the workplace.
Outplacement
LHH Active Placement is
outplacement reimagined. While
dedicated, personal career coaching
remains at the heart of everything
we do, we’ve evolved outplacement
to align with today’s digital hiring
methods. And with upskilling and
reskilling from General Assembly
and LinkedIn Learning, we’re
helping candidates land in today’s
most in-demand jobs.
Redeployment
What if you could reduce
restructuring and recruitment costs
while addressing skill gaps and
filling critical open jobs across your
organization? LHH’s redeployment
solutions can help your company
shift from a replaceable workforce
to a renewable one. We combine
assessments, coaching and AI
matching with reskilling and
upskilling in a scalable, configurable
internal mobility solution.
Executive Transitions
LHH’s International Center for
Executive Options (ICEO) is a
boutique practice that partners
with senior leaders, companies
and boards. Together, we
navigate critical personal and
organizational decisions and the
complex challenges associated
with senior leadership transitions
as well as other inflection points in
executive careers.
Coaching
LHH has over 50 years of coaching
experience and more than 2,000
highly credentialed coaches around
the world. Our coaches bring
unique business expertise to their
engagements through a consistent
Internal Coaching Federation
(ICF) accredited methodology. We
transform individuals and teams in
a contextualized and impactful way.
Virtual Coaching
Ezra is an intuitive, app-based
coaching solution that can be scaled
across your entire organization.
Ezra lets your employees choose
a coach, schedule live video
coaching sessions, and chat with
their coach about their goals,
plans and challenges – all in a way
that’s aligned to your company’s
objectives and measured in a way
that matters to you.
Career
Development
With LHH’s career development
programs and flexible digital toolkit,
you can empower your employees
to assess opportunities and take
control of their career paths,
inspire managers to become talent
developers, and build your employer
brand—all while driving higher levels
of engagement and retention.
Accelerate
Change
Accelerate Change promotes
immediate, personal application of
new knowledge and tools that help
companies develop and implement
successful change initiatives.
Leaders develop the understanding
and approach to guide their teams
through change. Employees
become more emotionally resilient
so they can embrace change and
take on new challenges.
Leadership
Development
From the front line to the C-Suite,
we deliver integrated leadership
development programs that
improve accountability and
bridge the gap between company
expectations and leadership
performance. We help leaders shift
their mindsets and develop the
critical skills to lead in the digital
era, engage employees, and achieve
business results.
Accelerate
Transformation
Accelerate Transformation builds
the mindsets and capabilities
needed to align, commit and deliver
on your transformation objectives.
We cultivate transformational
leaders and help your people deal
with complexity and ambiguity,
creating a culture where there’s
space for the exploration,
experimentation and iteration that
leads to successful transformation.
We have the expertise to
transform an entire workforce
As market dynamics continue to shift,
companies need to either inspire new
employees or engage their current
employees in new ways.
Whether you’re trying to reduce the
impact of an upcoming restructuring
or build a long-term redeployment
system, we’ll help you unlock the
skills, capabilities and possibilities to
make your workforce a true force.
Individual
solutions for your
entire company
Companies who need to adapt
their products and services face
a great challenge in determining
how their culture and people will
support the new business strategy.
Employees who work at
organizations committed to their
well-being demonstrate stronger
financial performance, reduced
turnover, and better customer
satisfaction than their peers.
It’s important to take a human
approach to situations
affecting your employees’ lives
and livelihood. We cultivate
transformational leaders
and create a culture where
reassessment and exploration are
encouraged and rewarded.
We’ll show you ways to
empower your employees to
assess opportunities and take
control of their career paths,
inspire managers to become
talent developers, and build
your brand as a company where
people strive to work— all
while driving higher levels of
engagement and retention.
Redefining and humanizing
company culture
The value in putting your
company’s values to work
“Advanced technology
changes the way we
work and the skills
we need, but it also
boosts productivity
and creates new jobs.”
Alain Dehaze,
CEO, The Adecco Group
Here’s what our clients and
their people have to say
“In today’s talent war,
it’s important that
you manage your
employment brand.
Engaging in the ICEO
services is a way to
respect the individual,
and that ultimately
reflects positively on
the brand.”
Shannon Sisler,
Chief People Officer, Crocs
(ICEO)
“The best thing about
my LHH journey was
not only rediscovering
myself and what
I could offer as a
professional, but
also understanding
networking—its value.”
Paola
(Active Placement Candidate)
“It’s about the high
touch and the quality
of the professionals
that the executives are
going to be engaging
with. That’s the
difference.”
Greg Giangrande, Former
CHRO  Chief Communications
Officer, Time Inc.
(ICEO)
“Coaching raised my
awareness of my
behaviors as a leader
and how these can be
leveraged to strengthen
my organization”
Executive Coaching participant,
Global Oil  Gas company
(ICEO)
“We decided to use
LHH above other
organizations because
of their international
reach. We really felt
assured that this
was an organization
that understood the
different cultural
settings that we needed
to work with.”
Jacqueline Lanham,
HR Director, Rexam UK
(Career Development, Active Placement
 Change Management)
“LHH has given me the
confidence to ensure
that I make the right
decision about the jobs
that I went for. That
it wasn’t just any job—
it was the job that I
wanted.”
Emily
(Active Placement Candidate)
“LHH has a fantastic
reputation inside BAE
Systems for providing
high quality support for
our employees and a
reputation for excellent
customer service.”
Paul Schofield, Head of Employee
Relations, BAE Systems
(Redeployment and Active Placement)
“My team members
that have been on this
program are fairly new
to this level of senior
management and to
managing managers,
and what I’ve seen is
really their maturity
grow. They’re standing
in their own right as
confident leaders.”
Joe Thompson, Director,
Group Science, Imperial Brands
(Leadership Development)
“The program at LHH
didn’t just help me
find a job, it helped
me find the job that I
want to do.”
Stylianos
(Active Placement Candidate)
“Participants have
described the program
as an awakening. ”
Inara Sanchez, Organizational
Development  Diversity, Klabin
(Elevating Women in Leadership)
It’s time to rethink the
potential of people
In today’s marketplace, organizations are discovering the need to turn their
attention inward to find their future talent. At LHH, we help companies see the
possibilities in their people. Through assessments, coaching, upskilling and
transitioning, companies can realize the untapped potential within their own
workforce, resulting in increased productivity, morale, and brand affinity.
A division of The Adecco Group – the world’s leading HR solutions partner – LHH’s
4,000+ coaches and colleagues work with more than 12,000 organizations
in over 65 countries around the world. We make a difference to everyone we
work with, and we do it on a global scale. We have the local expertise, global
infrastructure, and industry-leading technology to manage the complexity of
critical workforce initiatives and the challenges of transformation. It’s why 60% of
the Fortune 500 companies choose to work with us.
ALM Intelligence has named LHH a Vanguard Leader in Talent and Leadership
Consulting. Training Industry includes LHH in its Top 20 Leadership Training
Companies – recognized for the quality of our solutions, innovation, thought
leadership and reach. We are honored to have received numerous awards in
partnership with our clients, for delivering on their visions of career mobility and
leadership development. We would be honored to partner with you.
Whether you need to transform an entire workforce, improve the effectiveness of
leaders or teams, or simply help one person succeed in their career, look to LHH for
Opportunity, Delivered.
Find out how LHH can help
1.800.611.4LHH
www.LHH.com
@lhh_global
/lee-hecht-harrison
There is opportunity within
every company and every person.
We’re helping both deliver on it.
This is LHH.
This is Opportunity,
Delivered.
©2020 Lee Hecht Harrison LLC.

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LHH corporate brochure 2020

  • 1. Now more than ever, every business is a people business
  • 2. “90% of our candidates go on to earn as much or more than before” Greg Simpson, Head of Career Transition The world of work is changing at profound speed. But whereas many see change as an existential threat, we see it as an opportunity to help you make a difference. With skilled labor shortages and new technologies, the workforce of tomorrow may be the one you have today. Helping employees realize their true potential and filling open positions from within may be the smart move now—and in the future. LHH teams with organizations to help reimagine what their own people are capable of. We help them deliver what’s possible from within. We help companies see the possibilities in their people
  • 3. As change increasingly impacts the workforce, it provides the opportunity for you to deliver lifelong employability to a generation of talent in transition. To cultivate leaders, recognizing the capabilities needed for today, while nurturing the expertise needed for the future. We have the scale, the expertise and the insight, not only to identify these opportunities, but to help realize them. Transforming workforces through career mobility and transition, talent development and change management. Developing future skills, flexibility and foresight—delivered with a distinctly human heart. A perfect storm has dramatically changed the world of work The adaptation of currently demonstrated automation technologies could affect 50 percent of the world economy, or 1.2 billion employees and $14.6 trillion in wages. About 14% of jobs in OECD countries are highly automatable and another 32% will be radically transformed by technological progress. Technology has been the biggest cause of job disruption in recent decades, and the pace of change is likely to accelerate. Digital transformation is bringing fear and uncertainty: McKinsey Co. Technology, jobs, and the future of work. May 2017. OECD Employment Outlook 2019 Council on Foreign Relations. The Work Ahead. April 2018. LHH delivers in-depth information to help you make informed decisions Who are the best candidates to hire? Who are the employees with the highest potential for success? Which leaders have what it takes to drive your company’s success?
  • 4. Companies are looking to LHH for coaching, developing and transforming their employees like never before. It’s a commitment that is seeing a strong return – with productivity up 17% and an employee’s desire to leave the company down 59%. According to a report by The Predictive Index (PI), four of the biggest challenges cited by CEOs relate to talent optimization. Nearly 70% said they need help with talent-related strategies like developing leaders, worker performance, finding the right talent, aligning workers with talent strategy, and creating a positive work environment. Now workforce challenges are a CEO concern Talent used to be just an HR challenge Source: HR Dive. Finding the right talent is 2019’s top pain point for CEOs. March 2019.
  • 5. “At a time when offering someone a career for life is really no longer an option, employers need to demonstrate that they care about their employees’ lifetime careers.” Alan Wild, VPHR, Employee Relations and Engagement, IBM Today, there’s a new way to look at ROI. It’s now a Return on Individuals. LHH is helping companies find savings to reskill and re-energize the workforce they have while helping employees realize new possibilities. We can strategically and seamlessly guide your company through multiple aspects of workforce transition and transformation. With solutions that focus on the individual and their potential to deliver a valuable return for your organization. Welcome to the new ROI: A Return on Individuals We upskill and develop people so that leaders can step up and others have the confidence to step forward into entirely new career paths. Companies that realize the untapped potential within their own workforce experience greater returns through increased productivity, morale, and brand affinity. We help companies rethink positions and internal structuring so that employees have the best opportunity to deliver at their best. “The job of the future is about the skill not the task.” David Lee, UPS It’s time to rethink what your ROI can look like
  • 6. In today’s business climate, more and more companies are striving to deliver a different type of return: one that goes beyond a bottom line. A return that speaks to a culture, that represents a community, and reflects what a company truly stands for. The fact is, people are the essential component of any organization’s output. People are behind the ingenuity, the products that are boxed and shipped, the reputation and growth. People have the potential to make any workforce a true force. Which is why many companies today are thinking about the talent they have in a whole new way. And with this shift in thinking comes a new definition of ROI: A Return on Individuals. Today, successful companies are choosing to invest in those who, for years, have invested in them. The people who walk through their doors every day ready to embrace new challenges, ready to meet new demands. At LHH we offer solutions that focus on the individual and their potential to deliver an impactful return for the organization. We identify workers who can be reskilled and redeployed into new roles in this newly automated, tech-driven world. We help companies rethink positions and internal structuring so that employees have the best opportunity to deliver at their best. We upskill and develop people so that leaders can step up and others have the confidence to step forward into entirely new career paths. A Return on Individuals also means a commitment to supporting employees when it’s necessary to transition them beyond the organization. Because opportunity lies across town and across the world, with new companies, and within new sectors or industries. And LHH prepares candidates to seize it. A Return on Individuals is a long-term investment for organizations that will increase productivity and boost morale. It will arm workers with the skills they need to compete wherever they go – the corner office, a new floor, or a new company. And it will say to the outside world that you’re investing in your company’s greatest resource – and the planet’s: People. The new ROI
  • 7. Assessments Analytics In today’s competitive labor market, it’s more important than ever to understand the skills and capabilities of your current workforce and make smart, informed talent investments. LHH delivers the insights you need to make better decisions on who to hire, develop, coach, redeploy and promote. Elevating Women in Leadership Elevating Women in Leadership is an immersive program that accelerates the development of female leaders and creates a pipeline of women who will inspire, drive results, and take on future leadership roles. It provides insight for people leaders so that they not only learn how to become great talent managers, but also how to help with the headwinds that women often face in the workplace. Outplacement LHH Active Placement is outplacement reimagined. While dedicated, personal career coaching remains at the heart of everything we do, we’ve evolved outplacement to align with today’s digital hiring methods. And with upskilling and reskilling from General Assembly and LinkedIn Learning, we’re helping candidates land in today’s most in-demand jobs. Redeployment What if you could reduce restructuring and recruitment costs while addressing skill gaps and filling critical open jobs across your organization? LHH’s redeployment solutions can help your company shift from a replaceable workforce to a renewable one. We combine assessments, coaching and AI matching with reskilling and upskilling in a scalable, configurable internal mobility solution. Executive Transitions LHH’s International Center for Executive Options (ICEO) is a boutique practice that partners with senior leaders, companies and boards. Together, we navigate critical personal and organizational decisions and the complex challenges associated with senior leadership transitions as well as other inflection points in executive careers. Coaching LHH has over 50 years of coaching experience and more than 2,000 highly credentialed coaches around the world. Our coaches bring unique business expertise to their engagements through a consistent Internal Coaching Federation (ICF) accredited methodology. We transform individuals and teams in a contextualized and impactful way. Virtual Coaching Ezra is an intuitive, app-based coaching solution that can be scaled across your entire organization. Ezra lets your employees choose a coach, schedule live video coaching sessions, and chat with their coach about their goals, plans and challenges – all in a way that’s aligned to your company’s objectives and measured in a way that matters to you. Career Development With LHH’s career development programs and flexible digital toolkit, you can empower your employees to assess opportunities and take control of their career paths, inspire managers to become talent developers, and build your employer brand—all while driving higher levels of engagement and retention. Accelerate Change Accelerate Change promotes immediate, personal application of new knowledge and tools that help companies develop and implement successful change initiatives. Leaders develop the understanding and approach to guide their teams through change. Employees become more emotionally resilient so they can embrace change and take on new challenges. Leadership Development From the front line to the C-Suite, we deliver integrated leadership development programs that improve accountability and bridge the gap between company expectations and leadership performance. We help leaders shift their mindsets and develop the critical skills to lead in the digital era, engage employees, and achieve business results. Accelerate Transformation Accelerate Transformation builds the mindsets and capabilities needed to align, commit and deliver on your transformation objectives. We cultivate transformational leaders and help your people deal with complexity and ambiguity, creating a culture where there’s space for the exploration, experimentation and iteration that leads to successful transformation. We have the expertise to transform an entire workforce
  • 8. As market dynamics continue to shift, companies need to either inspire new employees or engage their current employees in new ways. Whether you’re trying to reduce the impact of an upcoming restructuring or build a long-term redeployment system, we’ll help you unlock the skills, capabilities and possibilities to make your workforce a true force. Individual solutions for your entire company Companies who need to adapt their products and services face a great challenge in determining how their culture and people will support the new business strategy. Employees who work at organizations committed to their well-being demonstrate stronger financial performance, reduced turnover, and better customer satisfaction than their peers. It’s important to take a human approach to situations affecting your employees’ lives and livelihood. We cultivate transformational leaders and create a culture where reassessment and exploration are encouraged and rewarded. We’ll show you ways to empower your employees to assess opportunities and take control of their career paths, inspire managers to become talent developers, and build your brand as a company where people strive to work— all while driving higher levels of engagement and retention. Redefining and humanizing company culture The value in putting your company’s values to work “Advanced technology changes the way we work and the skills we need, but it also boosts productivity and creates new jobs.” Alain Dehaze, CEO, The Adecco Group
  • 9. Here’s what our clients and their people have to say “In today’s talent war, it’s important that you manage your employment brand. Engaging in the ICEO services is a way to respect the individual, and that ultimately reflects positively on the brand.” Shannon Sisler, Chief People Officer, Crocs (ICEO) “The best thing about my LHH journey was not only rediscovering myself and what I could offer as a professional, but also understanding networking—its value.” Paola (Active Placement Candidate) “It’s about the high touch and the quality of the professionals that the executives are going to be engaging with. That’s the difference.” Greg Giangrande, Former CHRO Chief Communications Officer, Time Inc. (ICEO) “Coaching raised my awareness of my behaviors as a leader and how these can be leveraged to strengthen my organization” Executive Coaching participant, Global Oil Gas company (ICEO) “We decided to use LHH above other organizations because of their international reach. We really felt assured that this was an organization that understood the different cultural settings that we needed to work with.” Jacqueline Lanham, HR Director, Rexam UK (Career Development, Active Placement Change Management) “LHH has given me the confidence to ensure that I make the right decision about the jobs that I went for. That it wasn’t just any job— it was the job that I wanted.” Emily (Active Placement Candidate) “LHH has a fantastic reputation inside BAE Systems for providing high quality support for our employees and a reputation for excellent customer service.” Paul Schofield, Head of Employee Relations, BAE Systems (Redeployment and Active Placement) “My team members that have been on this program are fairly new to this level of senior management and to managing managers, and what I’ve seen is really their maturity grow. They’re standing in their own right as confident leaders.” Joe Thompson, Director, Group Science, Imperial Brands (Leadership Development) “The program at LHH didn’t just help me find a job, it helped me find the job that I want to do.” Stylianos (Active Placement Candidate) “Participants have described the program as an awakening. ” Inara Sanchez, Organizational Development Diversity, Klabin (Elevating Women in Leadership)
  • 10. It’s time to rethink the potential of people In today’s marketplace, organizations are discovering the need to turn their attention inward to find their future talent. At LHH, we help companies see the possibilities in their people. Through assessments, coaching, upskilling and transitioning, companies can realize the untapped potential within their own workforce, resulting in increased productivity, morale, and brand affinity. A division of The Adecco Group – the world’s leading HR solutions partner – LHH’s 4,000+ coaches and colleagues work with more than 12,000 organizations in over 65 countries around the world. We make a difference to everyone we work with, and we do it on a global scale. We have the local expertise, global infrastructure, and industry-leading technology to manage the complexity of critical workforce initiatives and the challenges of transformation. It’s why 60% of the Fortune 500 companies choose to work with us. ALM Intelligence has named LHH a Vanguard Leader in Talent and Leadership Consulting. Training Industry includes LHH in its Top 20 Leadership Training Companies – recognized for the quality of our solutions, innovation, thought leadership and reach. We are honored to have received numerous awards in partnership with our clients, for delivering on their visions of career mobility and leadership development. We would be honored to partner with you. Whether you need to transform an entire workforce, improve the effectiveness of leaders or teams, or simply help one person succeed in their career, look to LHH for Opportunity, Delivered. Find out how LHH can help 1.800.611.4LHH www.LHH.com @lhh_global /lee-hecht-harrison
  • 11. There is opportunity within every company and every person. We’re helping both deliver on it. This is LHH. This is Opportunity, Delivered. ©2020 Lee Hecht Harrison LLC.