Leading with Heart.pptx

1. LEADING WITH HEART:
MASTERING PEOPLE
MANAGEMENT SKILLS
Benazir Ishaque
Faculty Member, BIBM

2. A Leader is one who
knows the way,
goes the way and
Shows the way.
-John Maxwell

3. LEADERSHIP
“Bringing out the best in others to get the work done.”
❖goes beyond simply giving orders or managing tasks
❖involves understanding and empathizing with the needs and
aspirations of team members
❖involves building relationships
❖dynamic and continuous process

4. Leadership
Born or Made
???
The Trait
Theory
The Situational
Leadership
Model
The Behavioral
Leadership
Theory
The
Contingency
Theory
The Great
Man Theory

6. Servant
Leadership
Democratic
Leadership
Autocratic
Leadership
Transformat
ional
Leadership
Transaction
al
Leadership
Laissez-
Faire
Leadership
Charismatic
Leadership
•Empathy towards
employees
•Stewardship of the
organisation
•Good listening and
communication
skills
•The ability to
conceptualise
•Engaging team
members
•Encouraging and
rewarding
creativity
•Sharing ideas
and opinions
•Inspiring trust
and respect
•Quick thinking
•Avoidance of
delegation
•Clear
expectations of
employees
•Little or no need
for input from
employees
•The ability to self-
manage
•Inspiring change
•Clear
communication
•Allowing
employees to make
decisions
•Valuing order and
structure
•The ability to
closely supervise
employees
•Setting standards
to maximise
productivity
•Constructive
feedback
•Allowing team
members to make
decisions
•Taking
responsibility for
those decisions
•Providing
necessary tools
and resources
•Encouraging team
members to
problem-solve
•Good listening
and
communication
skills
•Attention to detail
•The ability to bond
with people
•Creativity and
innovation
Jack Whilch John F. Kennedy Hitler Mark Zuckerberg Bill Gates Warren Buffett Mahatma Gandhi
•Difficult to train
other leaders in the
serve-first mindset
•Can take longer to
see results or reach
goals
•Has the potential
to be perceived as
‘weak’
•The minority
opinion is
overridden
•Can lead to more
communication
gaps and
confusion
•Can take a
longer time to
come to a
decision
• Can stifle
creativity
• May lead to
disengaged
teams who feel
like they don’t
have a voice
• No room for
mentorship or
professional
growth
•Can cause
feelings of
instability while
disrupting the
status quo
•Lots of pressure
on the leader, who
needs to lead by
example
• Limits
creativity,
growth, and
initiative
• May not be
impactful on
people who
aren’t driven by
extrinsic
motivation
•Low productivity
•Conflict amongst
team members is
common
•May lead to
confusion about
roles and
responsibilities
•Won’t be effective
with an unskilled or
unmotivated team
• Can become
more focused
on themselves
than their
people
• Has the
potential to
become self
serving

7. Which one is the best leadership
style?

10. “A GROUP OF BAD MANAGERS HAS THE
POWER TO CLOSE THE DOORS TO YOUR
BUSINESS”
Long before Jack Welch became CEO of General Electric (GE), he almost quit the
company. Back in 1961, despite his hard work, Welch only received the same pay
raise as everyone else. With a new job already lined up, Welch had one foot out the
door. However, his manager, Reuben Gutoff, convinced him that remaining with the
business was the best move. Using his people management skills, Gutoff promised
Welch that greater opportunities awaited, and he would do his best to make sure
nothing stood in the way of Welch showcasing his talents. That included providing
Welch with the resources and support to develop his skills and grow within the
company.
Jack Welch would go on to become the youngest CEO in GE’s history, lead the
business to impressive success, and create one of the best company cultures in
America. And it’s all because a manager with the right people management skills
stepped in to ensure he realized his full potential.

11. “A leader can be a manager, but a
manager is not necessarily a leader.”