This post-open enrollment executive debrief template can help HR and benefits leaders secure their seat at the table by presenting a comprehensive view on open enrollment metrics.
4. Agenda <EXAMPLE>
1. Open Enrollment Objectives
2. Themes, Events & Communication
3. Open Enrollment Review & Benefit Comparisons
4. Financial Impact
5. Next Steps
5. Open Enrollment Objectives
• Objective 1
<EXAMPLE>: Put in place a diverse set of programs, products and policies that
allow our employees’ total well-being to thrive.
• Objective 2
• Objective 3
6. Open Enrollment Themes, Events
& Communication
Theme: Showcase the total value of
our benefits package by illustrating all
the different aspects that support total
well-being.
Events:
• Onsite Benefits Fair
• Webinar(s)
Communications:
• Benefits Guide
• Open Enrollment Highlights Video
• Emails
• Text Messages & Push Notifications
7. Open Enrollment Overview
1,000
Active Employees
10%
Increase in
HSA
contributions
5%
Increase in
FSA
contributions
Plan Participation
HDHP Premier
HDHP Standard
PPO Premier
PPO Standard
89%
Of employees
made an active
decision
Enrollment on
Mobile vs.
Desktop:
55% / 45%
8. Active vs. Passive Enrollments Review
YEAR> Active Enrollments
• Medical, Dental & Vision
• Consumer Driven Health Accounts
• Financial Wellness Product
• Voluntary Life Products
<YEAR> Passive Enrollments
• Identity Theft Insurance
• Pet Insurance
• Company Sponsored Benefits
9. Plan Enrollment Trends
A year-over-year look at plan enrollment
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
2018 2019 2020
PPO Standard PPO Premier HDHP Standard HDHP Premier
Observation 1
• Commentary
Observation 2
• Commentary
Observation 3
• Commentary
10. Core Benefit Plan Comparisons
Trends in Medical, Dental and Vision Benefits
% of Eligible
Population Enrolled
<YEAR> <YEAR> % Change
Total Medical Plan
Participation
x% x% x%
HDHP Participation x% x% x%
Total Dental Plan
Participation
x% x% x%
Total Vision Plan
Participation
x% x% x%
Enrollment Tier
Breakdown:
• Employee Only = x%
• Employee + Spouse = x%
• Employee + Children = x%
• Employee + Family = x%
Observation 2
• Commentary
Observation 3
• Commentary
12. Consumer-Directed Healthcare Account Contributions
Trends in enrollment & contributions towards tax-advantaged accounts
Account Type
%
Participation
(of those
eligible)
Average
Contribution
Amount
Percent +/- in
Avg.
Contribution
Amount
HDHP + HSA
(Individual)
90% $1,500 6.3%+
HDHP + HSA
(Family)
95% $3,500 9.6%+
LP-FSA 65% $1,175 4.5%+
DCFSA 50% $3,500 1.7%+
Employees Maxing Out
HSA
• There was a x% increase in
the number of associates
maxing out their HSA
accounts.
HSA Contribution
Increases
• x% of employees increased
their HSA contributions by an
average of $xxx.
Observation 3
• Commentary
13. Voluntary Benefit Plan Comparisons
Trends in voluntary benefit enrollment over time
% of Eligible Population Enrolled <YEAR> <YEAR> % Change
Long-term Care x% x% x%
Critical Illness x% x% x%
Hospital Indemnity x% x% x%
Financial Wellness x% x% x%
Student Loan Assistance x% x% x%
Identity Theft Plans x% x% x%
Legal Plans x% x% x%
Pet Insurance x% x% x%
14. Financial Impact for <COMPANY NAME>
Positive financial results from OE success metrics
OBJECTIVE METRIC
IMPACT
(Industry averages)
POTENTIAL
RESULTS
HDHP Migration 15% increase
Employee takes on
higher cost-sharing
$<>
In savings
per employee
Dependent
Verification
Identified 8% ineligible
dependents
Removed ineligible
dependents with annual
claims costs at $3,500
$<>
Overall cost savings
Tobacco
Cessation
25% of applicable
population enrolled
Anticipate x% reduction
in claims
$<>
Cost savings for
benefits plan
Telemedicine 35% enrollment
Anticipate x% reduction
in outpatient visits
$<>
Cost savings for
benefits plan
EXAMPLE
15. Feedback & Learnings
• Qualitative Data Sources:
• Survey & Comments
• HR/Benefits Inbox
• Call Center
• Learnings
• Experience
• Access
• Other
16. Focus Areas for <ENTER YEAR>
FOCUS AREA 1
• Describe any focus areas and how that will translate to strategy for the year to come.
<EXAMPLE> ENCOURAGE HSA CONTRIBUTION INCREASES
• HDHP enrollments increased; however, we did not see a complementary increase in HSA
contributions, putting our employees at financial risk when having to cover a higher out-of-pocket
expense to meet their deductible. We plan to launch a campaign around the triple tax benefits of
an HSA along with holding quick webinars on how to maximize consumer-driven health savings
accounts.
<EXAMPLE> HIGHLIGHT STUDENT LOAN REFINANCING
• We onboarded 100 new employees last year many of whom are Gen Z, bringing our total of Gen
Z employees to more than half of our workforce. We anticipated higher adoption of our student
loan refinancing benefit during enrollment; however, noticed that enrollment didn’t meet our
expectations. We plan to run a featured campaign around this benefit over the month of May
during graduation season, including emails, flyers and bringing the vendor onsite to meet with
interested employees.
Notas del editor
Start out with a title slide that incorporates your company’s logo, colors and fonts so your presentation is on brand. Do you have branding specific to your benefits and wellness program? If so, make sure to include that here as well.
Add an agenda to outline your presentation.
Setup your meeting by establishing the objectives you set out at the beginning of your open enrollment planning. This will help to frame the conversation and tie back your successes to those objectives.
Share details around the theme of your open enrollment as well as information on how employees were engaged with.
Kick off the meeting by providing a high-level overview to your audience before getting into the details. Make sure to grab your audiences’ attention by showing them any key success metrics.
Have success metrics that illustrate financial positive impacts for the organization or reinforce your efforts to build better healthcare consumers? Make sure to include those and call them out here.
Make sure to highlight if there were any active enrollment choices that employees had to make. This will help showcase any positive trends in enrollments, especially around areas such as contributions to consumer-driven health accounts and adoption of voluntary products.
Put your data in context by comparing it year-over-year. A line graph is a great way to clearly visualize trends in the data.
To edit this graph, right click and select “Edit Data in Excel.” Add commentary on the right-hand side of the slide as you see fit.
You can also put your data in context by comparing it year-over-year through a chart. This helps you easily articulate trends in the data as well as highlight any change.
Providing observations can also help you point out important enrollment information that’s not conveyed through a chart. For example, outlining enrollment tier breakdown can arm you with insights around who you’re actually covering in your plan as well as help you when making decisions around spousal surcharges or increased cost sharing.
Do you offer consumer directed healthcare accounts? Before you dive into the details, provide a high-level overview of total number of accounts and the combined contribution from both your employees and your business, reinforcing your efforts to build better healthcare consumers and ultimately driving positive financial impacts for your organization.
Dive into the details of each consumer-directed healthcare account you offer to your workforce, including data around participation, average contribution amount and any (hopefully positive) changes in contribution amounts.
We cannot assume that leadership understands how offering a variety of voluntary solutions has the added advantage of creating a more competitive benefits package while not costing the employer anything. Make sure to highlight your innovative benefits strategy and any trends in enrollment over time.
Do you have any voluntary benefits that are seeing traction? Any new offerings based on previous years’ insights? Include them here.
Drive home the overall financial impact your benefits and open enrollment strategy has had for your company. This strikes a chord with leadership and establishes the HR and benefits team as a partner and strategic leader within the company.
Describe how you received feedback from employees on their open enrollment experience and any learnings that feedback may have provided around areas such as experience, access or other.
The ultimate goal is to have employees who are empowered to utilize their benefit offerings so outline how you’ll use the data you collected to learn from it and use it to adjust your strategy moving forward.
Use this slide to outline the areas you plan to focus on in the coming year.
Leave time for questions to dive deeper into any of your findings.