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The Process Orchestration
Journey
Getting from 0 to 100 with process automation
1
CamundaCon 2022
Daniel Meyer & Bernd Ruecker
2
We need to speed up
our bank account
opening. Others do
this in minutes, we
need 3 days!
“
Enter bank
account request
Manual Approval
Create Customer
in Core Banking
Inform Customer
3
The as-is situation
Core Banking
System
CRM System Scoring System Address Check
Website
Clerks
The as-is situation
Enter bank
account request
Manual Approval
Create Customer
in Core Banking
Inform Customer
4
5
Core Banking
System
CRM System Scoring System Address Check
Website
Clerks
Integration
A first automation project
6
Core Banking
System
CRM System Scoring System Address Check
Website
Clerks
Integration
A first automation project
7
Task vs. process automation
Tasks Process Orchestration
8
Core Banking
System
CRM System Scoring System Address Check
Website
Endpoint diversity
Clerks Messaging
User
Interface
REST
Library
SOAP
Proprietary
API
9
Endpoint diversity
No problem!
Just code
in Spring
Boot!
10
Demo
https://github.com/berndruecker/customer-onboarding
-camunda-8-springboot/tree/camunda-con-2022
Solution architecture
BPMN
Zeebe
Client
Spring Boot Application
Any
Endpoint
Camunda 8
SaaS
or
self-managed
Custom
Code
Runs anywhere
Supports any
programming language
Available as a SaaS service
Manage it yourself (in your own
cloud, your datacenter, your
laptop)
Clients for Java, C#,
NodeJS, Go, … available
Natively integrates into
your stack
12
Your code to implement the REST call
Your code to provide a REST endpoint
Scalability and resiliency built-in
Camunda 8
SaaS
or
self-managed
Cluster Size
Process
Instances
/ second
125
100
75
50
25
0
G3-S G3-M G3-L
14
We need to speed up
our bank account
opening. Others do
this in minutes, we
need 3 days!
“
Changing tasks
16
Core Banking
System
CRM System Scoring System Address Check
Website
Clerks
Integration
A first automation project
Are You the Amazon of your Industry now?
17
DANIEL
19
The Transformation Journey
First Solution Automated Enterprise
■ How to get from a first solution
to 100s of solutions?
■ How to get there quickly?
?
“
20
Our vision is to enable a broader range of personas to
create and run process orchestration solutions a lot
faster than they can today.
Mo Ladha
VP Product Management, Camunda
Let’s start by looking at endpoint
connectivity
■ Do we need to re-implement endpoint
integrations in each project?
■ Can there be out-of-the box integrations with
common types of endpoints, e.g. Rest,
Messaging, etc.?
■ Can we enable less technical developers to
reuse integrations that others have built?
Available out of the box Connectors
22
● Amazon SQS Connector - Send messages to Amazon
Simple Queue Service from your BPMN process.
● AWS Lambda Connector - Invoke AWS Lambda
Functions from your BPMN process.
● Google Drive Connector - Create folders or files from a
Google Drive template from your BPMN process.
● REST Connector - Make a request to a REST API and use
the response in the next steps of your process.
● SendGrid Connector - Quickly send emails from your
BPMN processes.
● Slack Connector - Send messages to channels or users
in your Slack workspace from your BPMN process.
On the Roadmap (Q4)
23
Kafka
Teams
Send message to
channel or user
Amazon SNS
Send message to
topic
Sharepoint
Create folder
Update contents of file
Send message to
queue
RabbitMQ
Send message to
queue
Subject to change
24
What is a Connector?
Connector Code
(Java)
Modeler UI
(Element Templates)
Connector
Camunda Platform 8
Camunda
Endpoint
BERND
26
Live
Hacking
Camunda Superpower:
External Job Workers
27
Connector
Runtime
Solution architecture
BPMN
Zeebe
Client
Spring Boot Application
Any
Endpoint
Camunda 8
SaaS
or
Self-managed
Custom
code
Runs anywhere
Multiple connector runtime options,
including SaaS, self-managed, and
local installations
Connector
Runtime
Solution architecture
BPMN
Zeebe
Client
Spring Boot Application
Any
Endpoint
Camunda 8
SaaS
or
Self-managed
Custom
code
Superpower inside:
External Job Workers
Runs anywhere
Multiple connector runtime options,
including SaaS, self-managed, and
local installations
Connector
Runtime
BPMN
Zeebe
Client
Spring Boot Application
Any
Endpoint
Camunda 8
SaaS
or
Self-managed
Custom
code
Scaling connectors
BPMN
Zeebe
Client
Spring Boot Application E.g. Customer onboarding and
Credit card replacement can
share connectors
Connector
Runtime
BPMN
Zeebe
Client
Spring Boot Application
Any
Endpoint
Camunda 8
SaaS
or
Self-managed
Custom
code
Scaling connectors
Multiple connector types
Outbound
Inbound
— Webhook
— Polling
— Subscription
32
Connectivity Vision
DANIEL
34
Connectivity Vision
Out of the box
connectors
Connector
Ecosystem
Connector
SDK
35
The First Accelerator:
Connectors
First Solution Automated Enterprise
Build solutions faster
■ using out-of-the box connectors
■ developing reusable connectors
to accelerate future projects
Connectors
1
“
36
I want to enable any developer, regardless how
technical they are, to model & run processes within
minutes, not days
Nico Rehwaldt
Creator of Bpmn.io, Camunda
Web Modeler
■ Shared repository for processes,
decisions, forms and templates
■ No local installation needed
■ Fast onboarding of new developers
Token Simulation
Learn BPMN semantics
Diagram validation
Improve quality of your diagrams Prevent errors BEFORE you deploy.
FEEL Editor
■ Syntax validation
■ Built-in function suggestion
■ Suggesting variable names
declared in the process
Coming soon: Data Schemas
Increases productivity,
prevents errors, and allow
less technical developers to
participate in modeling:
■ Schema can be defined
once, used in every
process
■ Offers type support
The next Idea: Interactive Debugging
43
The Second Accelerator:
Modeling Experience
First Solution Automated Enterprise
Connectors Modeling
Experience
1 2
■ Build solutions faster through
great modeling experience and
lowering the knowledge bar
■ Onboard new developers faster,
enable low-code developers to
participate
Massive Adoption in the whole Firm
44
Source: Presentation by Goldman Sachs at Camunda Community Summit 2022
Low-code Form Builder
Coming soon:
■ Interactive preview mode
■ New fields and layouting
mechanisms such as:
— Flexboxes
— Repeatable Subforms
— Formula Fields
Meeting Employees where they are
■ Slack and Microsoft Teams have
established themselves as the
main productivity and collaboration
applications
■ By bringing human task
orchestration (e.g. the ability to
start a process or complete tasks
using a form) into slack, we can
reach all employees without
introducing a new tool like a
tasklist
■ This lowers the bar to introduce
automation to the organization
Inside Camunda: Slack App as frontend
of a BPMN process to request and
approve new hires.
47
The Third Accelerator:
Low-code Forms and Human Task Orchestration
First Solution Automated Enterprise
Build human task
orchestration solutions
faster leveraging low-code
Connectors Modeling
Experience
Low-code Forms and Human Task
Orchestration
1 2 3
BERND
Is Camunda becoming
low-code?
Dial-in low-code as much as you need
Low-code as an accelerator
Dial-in low-code as much as you need
Connectors Modeling
Experience
Low-code
Forms
Human Task
Orchestration
CAMUNDA
CCON-22
Low-code Pro-code
Process Orchestration
Kopfhörer
53
Project Types
Complexity
Solution/project types:
Local automations or
individuals automating parts
of their job
No IT project
Organizations automate their
most critical core processes
Full IT projects, Continuous
Delivery
Smaller, probably department internal
processes
IT project often hard to justify
54
Project Types and Skill Levels
Principal
Developer
Business
Person
Senior
Developer
or
Camunda
Co-founder
Citizen
Developer
Junior
Developer or
Career
Changer
Consultant
or
Power User
Bot
Developer
Just code
in Spring
Boot!
Low-code
Developer
Complexity
Solution/project types:
Local automations or
individuals automating parts
of their job
No IT project
Organizations automate their
most critical core processes
Full IT projects, Continuous
Delivery
Smaller, probably department internal
processes
IT project often hard to justify
Complexity
55
Solution/project types:
Microservices
Orchestration
(pro-code)
Endpoint
Orchestration
(low-code-ish)
Bot
Orchestration
(low-code-ish)
Camunda
Local automations or
individuals automating parts
of their job
No IT project
Organizations automate their
most critical core processes
Full IT projects, Continuous
Delivery
Smaller, probably department internal
processes
IT project often hard to justify
Java Process
Application
(pro-code)
Project Types
56
Solution/project types:
Microservices
Orchestration
(pro-code)
Endpoint
Orchestration
(low-code-ish)
Bot
Orchestration
(low-code-ish)
Complexity
Camunda
Local automations or
individuals automating parts
of their job
No IT project
Organizations automate their
most critical core processes
Full IT projects, Continuous
Delivery
Smaller, probably department internal
processes
IT project often hard to justify
Camunda
DANIEL
“
58
I want teams to focus on building solutions,
not running Camunda
Sebastian Menski
Director Camunda 8 Automation Platform Engineering, Camunda
Available as SaaS Today
60
The Forth Accelerator
Provide Camunda as a central platform to the organization
First Solution Automated Enterprise
Connectors Modeling
Experience
Low-code Forms and Human Task
Orchestration
1 2 3
4
Managed Orchestration
Platform
61
From 0 to 100 with Camunda!
First Solution Automated Enterprise
✓
1
100
62
Thank
you
THANK YOU
linkedin.com/company/camunda
camunda.com
63
twitter.com/camunda

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