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How to Use Data to Make Pricing Decisions
Frank Golden Director of Sales
James Solada Director of Marketing
Data-Driven Pricing:
Who We Are?
2
Learning Objectives
⋅ Understanding market demand curves
⋅ Understand the pros and cons of different
pricing strategies
⋅ How to improve your pricing for 2019
3
What is Dynamic Pricing?
Changing your price based on
changes in supply and demand
4
Some Quick Clarification
⋅ What is revenue management?
⋅ Selling to the right person at the right time for the right price
⋅ But also an include:
⋅ Dynamic pricing
⋅ Cancellation fee policies
⋅ Length of stay adjustments
⋅ Channel management
⋅ Promotions
⋅ Marketing
⋅ Today we are going to focus on the first part of revenue management: pricing
5
Poll
What factors do you currently use to adjust prices?
6
What do we know about
demand?
7
Demand Changes A Lot
8
2018 Puerto Vallarta Short-Term Rental Occupancy Rate
Demand Changes A Lot
9
2018 Hilton Head Short-Term Rental Occupancy Rate
Demand Changes A Lot
10
2018 Park City Short-Term Rental Occupancy Rate
Demand Changes A Lot
11
2018 Auckland Short-Term Rental Occupancy Rate
As Demand Changes, So Do Prices
Price
Rooms Booked
High Season
Demand
Low Season
Demand
$200
$150
12
13
Sometimes, Supply Changes, Too
Price
Rooms Booked
2014
Supply
2015
Supply
$200
$150
14
Available Airbnb Units Philadelphia
Hilton Head Seasonality
Christmas/
New Years
Spring
Break
Peak
Summer Labor Day Fall Weekends
What is Variable Pricing?
15
Charging a different price for
different nights of the year
Poll
How many price seasons do you have per year?
16
17
All Managers (we hope)
Do Some Degree
of Variable Pricing
Homewood, Tahoe Manager Rate
18
Undisclosed Manager’s Homewood Nightly Rates
Homewood, Tahoe Occupancy
19
2017 Homewood Occupancy
Example Sophisticated Manager
20
Sophisticated Manager Homewood Prices
Side by Side
21
Sophisticated Manager Homewood Prices
22
Thinking about 2019 Rates
Poll
How many hours do you spend setting up rates for next year?
23
Key Principles for setting 2019 rates
⋅ The more data, the better
⋅ The more seasons, the better (within reason)
⋅ Incremental is OK
⋅ Plan Plan Plan...
24
What to Look For - 2019
⋅ 2018 in review
⋅ portfolio-wide & listing-level
⋅ Seasons for 2019
⋅ Owner Expectations
⋅ Market Trends / Competitors
25
Historical performance
⋅ Export Reservations to excel from your PMS
⋅ Key metrics to look at MoM via pivot tables
⋅ ADR $
⋅ Occupancy %
⋅ Revenue by stay date & revenue by booking date
26
Portfolio-wide Insights
27
Occupancy
last year
28
Panama City Beach, FL
Lead Time
last year
⋅ Lead time ~60 days
in high season -
June
⋅ Holiday lead time
high too
29
Panama City Beach, FL
Listing-level Insights
30
Pelican Jack’s 5 bdrm - Navarre Beach, FL
31
Pelican Jack’s 5 bdrm deep dive
32
Pelican Jack’s 5 Bedroom in the Panhandle
1. Look at historical performance during high & low seasons
a. Highlights + lowlights
b. Abnormalities
2. Impact on revenue
3. Competitive overview
High Season in review
When you do this, you can quickly see that this unit was 100% occupied
from May’18 until Aug’18 at an ADR of $932.
Takeaway: increase price for summer period
33
Low Season in review
You can also see that shoulder season (Oct-Dec) occupancy was stronger in
2018 than 2017.
Takeaway: lowering rates during Nov & Dec lead to increased occupancy...
34
$400
28%
a 24% rate decrease YoYa 67% increase in occupancy YoY
35
$3,493
… and increased revenue!
This property made $4,800 Dec’18 vs. $3,493 Dec ‘17
a 37% increase in revenue YoY in one month
Revenue impact
Competition
Push rates higher in the summertime where it sells out
Bring rates a bit lower in the low season to drive more occupancy
36
Lower in low season
Push higher in high season
Don’t miss events!
Planning
37
Once you have these actionable insights, we now need to put a
implementation plan in place
⋅ Project owner
⋅ Time needed to input seasons & rates for (x hours)
⋅ Do owners need to review?
⋅ Will this change anything on distribution?
⋅ Go-live date
⋅ Review after 2 weeks once you have booking data and compare
booking pace YoY
Key Takeaways
38
⋅ 2018 in review - look at the account & listing level
⋅ ADR $
⋅ Occupancy %
⋅ Revenue by stay date & revenue by booking date
⋅ How to stay competitive
⋅ Push rates higher when demand is high
⋅ Bring rates a bit lower in the low season to drive more occupancy
⋅ Put an implementation plan in place
Things we didn’t cover today
⋅ Last minute discounting strategies
⋅ Gap filling
⋅ Minimum night stay rules
⋅ Specials
⋅ Wholesale
⋅ Distribution
39
Connecting your PMS
will unlock...
listing-level performance dashboards
portfolio-wide performance dashboards
free market data & comp shopping tool
40
Not an excel junkie? we may be able to help
Let’s get in touch!
Contact:
frank@beyondpricing.com
www.beyondpricing.com
Twitter: @beyondpricing
41

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Build Your 2019 Pricing Strategy with Confidence

  • 1. How to Use Data to Make Pricing Decisions Frank Golden Director of Sales James Solada Director of Marketing Data-Driven Pricing:
  • 3. Learning Objectives ⋅ Understanding market demand curves ⋅ Understand the pros and cons of different pricing strategies ⋅ How to improve your pricing for 2019 3
  • 4. What is Dynamic Pricing? Changing your price based on changes in supply and demand 4
  • 5. Some Quick Clarification ⋅ What is revenue management? ⋅ Selling to the right person at the right time for the right price ⋅ But also an include: ⋅ Dynamic pricing ⋅ Cancellation fee policies ⋅ Length of stay adjustments ⋅ Channel management ⋅ Promotions ⋅ Marketing ⋅ Today we are going to focus on the first part of revenue management: pricing 5
  • 6. Poll What factors do you currently use to adjust prices? 6
  • 7. What do we know about demand? 7
  • 8. Demand Changes A Lot 8 2018 Puerto Vallarta Short-Term Rental Occupancy Rate
  • 9. Demand Changes A Lot 9 2018 Hilton Head Short-Term Rental Occupancy Rate
  • 10. Demand Changes A Lot 10 2018 Park City Short-Term Rental Occupancy Rate
  • 11. Demand Changes A Lot 11 2018 Auckland Short-Term Rental Occupancy Rate
  • 12. As Demand Changes, So Do Prices Price Rooms Booked High Season Demand Low Season Demand $200 $150 12
  • 13. 13 Sometimes, Supply Changes, Too Price Rooms Booked 2014 Supply 2015 Supply $200 $150
  • 14. 14 Available Airbnb Units Philadelphia Hilton Head Seasonality Christmas/ New Years Spring Break Peak Summer Labor Day Fall Weekends
  • 15. What is Variable Pricing? 15 Charging a different price for different nights of the year
  • 16. Poll How many price seasons do you have per year? 16
  • 17. 17 All Managers (we hope) Do Some Degree of Variable Pricing
  • 18. Homewood, Tahoe Manager Rate 18 Undisclosed Manager’s Homewood Nightly Rates
  • 19. Homewood, Tahoe Occupancy 19 2017 Homewood Occupancy
  • 21. Side by Side 21 Sophisticated Manager Homewood Prices
  • 23. Poll How many hours do you spend setting up rates for next year? 23
  • 24. Key Principles for setting 2019 rates ⋅ The more data, the better ⋅ The more seasons, the better (within reason) ⋅ Incremental is OK ⋅ Plan Plan Plan... 24
  • 25. What to Look For - 2019 ⋅ 2018 in review ⋅ portfolio-wide & listing-level ⋅ Seasons for 2019 ⋅ Owner Expectations ⋅ Market Trends / Competitors 25
  • 26. Historical performance ⋅ Export Reservations to excel from your PMS ⋅ Key metrics to look at MoM via pivot tables ⋅ ADR $ ⋅ Occupancy % ⋅ Revenue by stay date & revenue by booking date 26
  • 29. Lead Time last year ⋅ Lead time ~60 days in high season - June ⋅ Holiday lead time high too 29 Panama City Beach, FL
  • 31. Pelican Jack’s 5 bdrm - Navarre Beach, FL 31
  • 32. Pelican Jack’s 5 bdrm deep dive 32 Pelican Jack’s 5 Bedroom in the Panhandle 1. Look at historical performance during high & low seasons a. Highlights + lowlights b. Abnormalities 2. Impact on revenue 3. Competitive overview
  • 33. High Season in review When you do this, you can quickly see that this unit was 100% occupied from May’18 until Aug’18 at an ADR of $932. Takeaway: increase price for summer period 33
  • 34. Low Season in review You can also see that shoulder season (Oct-Dec) occupancy was stronger in 2018 than 2017. Takeaway: lowering rates during Nov & Dec lead to increased occupancy... 34 $400 28% a 24% rate decrease YoYa 67% increase in occupancy YoY
  • 35. 35 $3,493 … and increased revenue! This property made $4,800 Dec’18 vs. $3,493 Dec ‘17 a 37% increase in revenue YoY in one month Revenue impact
  • 36. Competition Push rates higher in the summertime where it sells out Bring rates a bit lower in the low season to drive more occupancy 36 Lower in low season Push higher in high season Don’t miss events!
  • 37. Planning 37 Once you have these actionable insights, we now need to put a implementation plan in place ⋅ Project owner ⋅ Time needed to input seasons & rates for (x hours) ⋅ Do owners need to review? ⋅ Will this change anything on distribution? ⋅ Go-live date ⋅ Review after 2 weeks once you have booking data and compare booking pace YoY
  • 38. Key Takeaways 38 ⋅ 2018 in review - look at the account & listing level ⋅ ADR $ ⋅ Occupancy % ⋅ Revenue by stay date & revenue by booking date ⋅ How to stay competitive ⋅ Push rates higher when demand is high ⋅ Bring rates a bit lower in the low season to drive more occupancy ⋅ Put an implementation plan in place
  • 39. Things we didn’t cover today ⋅ Last minute discounting strategies ⋅ Gap filling ⋅ Minimum night stay rules ⋅ Specials ⋅ Wholesale ⋅ Distribution 39
  • 40. Connecting your PMS will unlock... listing-level performance dashboards portfolio-wide performance dashboards free market data & comp shopping tool 40 Not an excel junkie? we may be able to help
  • 41. Let’s get in touch! Contact: frank@beyondpricing.com www.beyondpricing.com Twitter: @beyondpricing 41