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GROWTH THROUGH
TURNAROUND
MANAGEMENT
PRESENTED BY :- BHAVIK SHAH ( 184106 )
CHINTAN PATEL ( 184109 )
UNDERSTANDING TURNAROUND
• THERE IS TOTAL 180 DEGREE TURN FROM GLOOMY FUTURE TO A
BRIGHT ONE IT IS A TOOL FOR ORGANIZATIONAL GROWTH. HERE
THERE IS A PARADIGM SHIFT IN THE BUSINESS MODEL AND THE
WAY IN WHICH THE ORGANIZATION FUNCTIONS
DIFFERENT MANAGERIAL PERSPECTIVE
• PREVENTING THE INCREASE OF LOSSES IS A SIGN OF
TURNAROUND
• BRINGING AN ORGANIZTION FROM A STATE OF LOSS TO A
POSITION OF ATLEAST BREAKEVEN
• OTHER ADD ON THAT GENERATING PROFIT YEAR ON YEAR
• FOR US – TRANSFORMING THE ORGANIZATION FORM A STAGE OF
LOSSES TO A SCENARIO OF CONSISTENT PROFITS FOR A FEW
YEARS BEFORE CONSIDERED AS TURNAROUND.
WHY TURNAROUND STRATEGY?
• DECLINING IN MARKET SHARE
• FALLING GROSS AND NET MARGINS
• INCREASING IN COST OR LOSS
• CHANGING STRUCTURE OF BUSINESS
• FALLING ON RETURN ON CAPITAL EMPLOYED
THE ROOT CAUSE OF ORGANIZATIONAL
DECLINE
• LACK OF AGILITY
• CHANGE IS THE ONLY CONSTANT
• ORGANIZATIONAL CAPABILITIES ARE NO EXCEPTION
DRIVERS OF ORGANIZATIONAL
TURNAROUND
1. LEADERSHIP OR TOP MANAGEMENT TEAM
2. ORGANIZATIONAL STRUCTURE
3. FINANCIAL AND OPERATIONAL CONTROLS
4. RESTRUCTURING
LEADERSHIP OR TOP MANAGEMENT
TEAM
COMPOSITION OF
THE TOP
MANAGEMENT TEAM
TYPE OF LEADERSHIP
• EXISTING EMPLOYEE
FEEL CAUSE OF
DECLINE IS BECAUSE
OF EXSITING
LEADERS
• HOW TO
MOTIVATE
EMPLOYEE
• MATERIAL
INCENTIVE
CANT BE GIVEN
• INTERNAL
AND
EXTERNAL
PERSONNEL
AS TOP
MANAGEMEN
T
• TRANSACTI
ONAL
LEADERSHI
P
ORGANIZATIONAL STRUCTURE
AUTONOMY -
CENTRALIZED
TOP
MANAGEMENT
SHOULD MAKE
DECISION
FASTER AND BE
TASKMASTERS
HIERARCHY –
SHOULD BE
MADE CLEAR
DIVISION OF
LABOUR - WORK
SHOULD NOT
BE DELAY OR
DISCONTENT
NEW
STRUCTURE
SHOULD BE
MADE
FINANCIAL AND OPERATIONAL CONTROLS
SUFFICIENT
CONTROL IN
PLACE
EXPEND
RESOURCES AS
CAUTIOUSLY
AS POSSIBLE
MAXIMUM
UTILITY
DERIVED
FROM THE
MINIMUM USE
OF RESOURCE
CHECKS AND
BALANCES
APPROVAL
MATRIX
RESTRUCTURING
CHANGING THE ROLES AND RESPONSIBILITY
REDEFINING THE ROLES AND RESPONSIBILITIES OF
EMPLOYEES
MASS RETRENCHMENT OF EMPLOYEE
SCOOTERS INDIA LIMITED
• FOUNDED IN 1972 AS A RESULT OF ASSESTS PURCHASED FROM
ITALIAN ORGANIZATION
• WAS JOINT VENTURE BETWEEN API AND INNOCENTI
• 1975 – STARTED TWO WHEELER SCOOTER AS VIJAY SUPER AND
LAMBRETTA
• TARGET WAS INDIAN MARKET
• 1997 THEY DECIDED TO EXIT SCOOTER MARKET TO FOCUS ON 3
WHEELER
• PROBLEM FACED
• REGISTERED LOSS SINCE INCEPTION
• 1992 NET WORTH ASSETS ACTUALLY
TURNED NEGATIVE ( SICK COMPANY )
• WHEN COMPANY SPLIT THE KNOW-HOW
WAS NOT SUFFICIENT FOR SUCCESS
• ENGINEERS WERE NOT VERY WELL
EQUIPPED
• SOUNDARARAJAN ( HEAD )WAS
GOVERNEMENT EMPLOYEE AND KEPT
ALL THING CENTRALIZED
• HE EMPHASIS ON TECHNOLOGY THAT
WAS NOT YET ACCEPTED IN INDIA
MARKET THAT WAS THE REASON FOR
THE LOSSES
• SOLUTION
• ARUN SHAY ( NEW CEO ) IN 1990 AND
HERE WHEN THE TURNAROUND SEED
WERE SOWN
• HE TOOK STEP TO SOLVE GAP BETWEEN
MANAGEMENT AND WORKERS
• HE MOVED THE OFFICE TO FACTORY TO
CONNECT IMMEDIATELY WITH THE
WORKERS
• HE ENSURE DISCIPLINE WAS ENFORCED
• PROMOTION WERE ARRESTED UNTIL
1995. AND RECRUITMENT WERE FROZEN
• VOLUNTARY RETIREMENT SCHEME (
MAJOR TURNAROUND )
• BOARD MEMBER INVOLVEMENT
• REPORTED PROFIT 1995-6
BALLARPUR INDUSTRIES LIMITED
• KARAM CHAND THAPAR STARTED THIS BUSINESS IN 1920
• HE AQUIRED A LARGE NUMBER OF BUSINESS DURING HIS
TENURE
• HIS BUSINESS WAS DISTRIBUTED AMONG 4 BROTHER IN 2001
• GAUTAM THAPAR WAS THIRD GENERATION AND MANAGED THE
BUSINESS WHICH WERE UNDER THE PREVIEW OF BRIJ AND
LALIT MOHAN
• PROBLEM
• NO SYNCHRONIZATION BETWEEN
THE DIFFERENT FUNCTIONS OF
THE ORGANIZATION
• THERE WERE BOTH DEEPROOTED
MALAISE AND COMPLEX
LEADERSHIP ISSUE
• LACK OF EXTERNAL FOCUS AND
AGILITY
• NEED OF THE WORKING CAPITAL
• SOLUTION
• GAUTAM THAPAR WAS GIVEN THE
RESPONSIBILITY OF THE BUSINESS
• HE SOLD OF SOME OF THE ASSETS
TO RAISE CASH
• TWO BUSINESS WERE SHUT DOWN
AND VOLUNTARY RETIREMENT
AND OTHER RETRENCHMENTS
WERE IMPLEMENTED
• A NEW MARKETING HEAD WAS
HIRED AND OTHER TRUSTED
PROFESSIONALS WERE HIRED
FROM OUTSIDE
• THE THAPAR LEADERSHIP PLAYED
THE HUGE ROLE FOR
TURNAROUND
MCDONALD’S
• FOUNDED IN 1937
• NEXT TWO YEARS THE ORGANIZATIONAL HAVE PRESENCE ALL
OVER THE U.S
• 2003 POSTED THE LOSS FOR THE FIRST TIME
• PROBLEM
• POOR CUSTOMER
SATISFACTION AND HEALTH
ISSUES
• AGGRESSIVE EXPANSION
PLANS WITHOUT ANY PROPER
CONTROL IN THE PLACE –
POOR OPERATIONAL
PERFORMANCE
• SOLUTION
• NEW CEO JIM CANTALUPA WAS
BROUGHT
• 3 YEAR PLAN FOR
DIAMETRICALLY CHANGING
THE FORTUNES OF THE
ORGANIZATION
• MARKETING WAS DONE MORE
AGGRESSIVELY
• MENU WAS ENHANCED TO
INCLUDE HEALTHIER FOOD
ITEMS
• OPERATION WERE
STREAMLINED
• INCREASING CUSTOMER
FOOTFALLS PER RESTAURANT
CONCLUSION
• A SICK ORGANIZATION HAS TO FOCUS ON BOTH INTERNAL AND
EXTERNAL ASPECTS
• TOP LEADER SHOULD BE THE KEY DRIVERS
• RETRENCHMENT OF EMPLOYEES SHOULD BE THERE
• CONTROL ON THE FINANCE AND THE OPERATION SHOULD BE
THERE
THANK YOU

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( turnaround management )

  • 1. GROWTH THROUGH TURNAROUND MANAGEMENT PRESENTED BY :- BHAVIK SHAH ( 184106 ) CHINTAN PATEL ( 184109 )
  • 2. UNDERSTANDING TURNAROUND • THERE IS TOTAL 180 DEGREE TURN FROM GLOOMY FUTURE TO A BRIGHT ONE IT IS A TOOL FOR ORGANIZATIONAL GROWTH. HERE THERE IS A PARADIGM SHIFT IN THE BUSINESS MODEL AND THE WAY IN WHICH THE ORGANIZATION FUNCTIONS
  • 3. DIFFERENT MANAGERIAL PERSPECTIVE • PREVENTING THE INCREASE OF LOSSES IS A SIGN OF TURNAROUND • BRINGING AN ORGANIZTION FROM A STATE OF LOSS TO A POSITION OF ATLEAST BREAKEVEN • OTHER ADD ON THAT GENERATING PROFIT YEAR ON YEAR • FOR US – TRANSFORMING THE ORGANIZATION FORM A STAGE OF LOSSES TO A SCENARIO OF CONSISTENT PROFITS FOR A FEW YEARS BEFORE CONSIDERED AS TURNAROUND.
  • 4. WHY TURNAROUND STRATEGY? • DECLINING IN MARKET SHARE • FALLING GROSS AND NET MARGINS • INCREASING IN COST OR LOSS • CHANGING STRUCTURE OF BUSINESS • FALLING ON RETURN ON CAPITAL EMPLOYED
  • 5. THE ROOT CAUSE OF ORGANIZATIONAL DECLINE • LACK OF AGILITY • CHANGE IS THE ONLY CONSTANT • ORGANIZATIONAL CAPABILITIES ARE NO EXCEPTION
  • 6. DRIVERS OF ORGANIZATIONAL TURNAROUND 1. LEADERSHIP OR TOP MANAGEMENT TEAM 2. ORGANIZATIONAL STRUCTURE 3. FINANCIAL AND OPERATIONAL CONTROLS 4. RESTRUCTURING
  • 7. LEADERSHIP OR TOP MANAGEMENT TEAM COMPOSITION OF THE TOP MANAGEMENT TEAM TYPE OF LEADERSHIP • EXISTING EMPLOYEE FEEL CAUSE OF DECLINE IS BECAUSE OF EXSITING LEADERS • HOW TO MOTIVATE EMPLOYEE • MATERIAL INCENTIVE CANT BE GIVEN • INTERNAL AND EXTERNAL PERSONNEL AS TOP MANAGEMEN T • TRANSACTI ONAL LEADERSHI P
  • 8. ORGANIZATIONAL STRUCTURE AUTONOMY - CENTRALIZED TOP MANAGEMENT SHOULD MAKE DECISION FASTER AND BE TASKMASTERS HIERARCHY – SHOULD BE MADE CLEAR DIVISION OF LABOUR - WORK SHOULD NOT BE DELAY OR DISCONTENT NEW STRUCTURE SHOULD BE MADE
  • 9. FINANCIAL AND OPERATIONAL CONTROLS SUFFICIENT CONTROL IN PLACE EXPEND RESOURCES AS CAUTIOUSLY AS POSSIBLE MAXIMUM UTILITY DERIVED FROM THE MINIMUM USE OF RESOURCE CHECKS AND BALANCES APPROVAL MATRIX
  • 10. RESTRUCTURING CHANGING THE ROLES AND RESPONSIBILITY REDEFINING THE ROLES AND RESPONSIBILITIES OF EMPLOYEES MASS RETRENCHMENT OF EMPLOYEE
  • 11. SCOOTERS INDIA LIMITED • FOUNDED IN 1972 AS A RESULT OF ASSESTS PURCHASED FROM ITALIAN ORGANIZATION • WAS JOINT VENTURE BETWEEN API AND INNOCENTI • 1975 – STARTED TWO WHEELER SCOOTER AS VIJAY SUPER AND LAMBRETTA • TARGET WAS INDIAN MARKET • 1997 THEY DECIDED TO EXIT SCOOTER MARKET TO FOCUS ON 3 WHEELER
  • 12. • PROBLEM FACED • REGISTERED LOSS SINCE INCEPTION • 1992 NET WORTH ASSETS ACTUALLY TURNED NEGATIVE ( SICK COMPANY ) • WHEN COMPANY SPLIT THE KNOW-HOW WAS NOT SUFFICIENT FOR SUCCESS • ENGINEERS WERE NOT VERY WELL EQUIPPED • SOUNDARARAJAN ( HEAD )WAS GOVERNEMENT EMPLOYEE AND KEPT ALL THING CENTRALIZED • HE EMPHASIS ON TECHNOLOGY THAT WAS NOT YET ACCEPTED IN INDIA MARKET THAT WAS THE REASON FOR THE LOSSES • SOLUTION • ARUN SHAY ( NEW CEO ) IN 1990 AND HERE WHEN THE TURNAROUND SEED WERE SOWN • HE TOOK STEP TO SOLVE GAP BETWEEN MANAGEMENT AND WORKERS • HE MOVED THE OFFICE TO FACTORY TO CONNECT IMMEDIATELY WITH THE WORKERS • HE ENSURE DISCIPLINE WAS ENFORCED • PROMOTION WERE ARRESTED UNTIL 1995. AND RECRUITMENT WERE FROZEN • VOLUNTARY RETIREMENT SCHEME ( MAJOR TURNAROUND ) • BOARD MEMBER INVOLVEMENT • REPORTED PROFIT 1995-6
  • 13. BALLARPUR INDUSTRIES LIMITED • KARAM CHAND THAPAR STARTED THIS BUSINESS IN 1920 • HE AQUIRED A LARGE NUMBER OF BUSINESS DURING HIS TENURE • HIS BUSINESS WAS DISTRIBUTED AMONG 4 BROTHER IN 2001 • GAUTAM THAPAR WAS THIRD GENERATION AND MANAGED THE BUSINESS WHICH WERE UNDER THE PREVIEW OF BRIJ AND LALIT MOHAN
  • 14. • PROBLEM • NO SYNCHRONIZATION BETWEEN THE DIFFERENT FUNCTIONS OF THE ORGANIZATION • THERE WERE BOTH DEEPROOTED MALAISE AND COMPLEX LEADERSHIP ISSUE • LACK OF EXTERNAL FOCUS AND AGILITY • NEED OF THE WORKING CAPITAL • SOLUTION • GAUTAM THAPAR WAS GIVEN THE RESPONSIBILITY OF THE BUSINESS • HE SOLD OF SOME OF THE ASSETS TO RAISE CASH • TWO BUSINESS WERE SHUT DOWN AND VOLUNTARY RETIREMENT AND OTHER RETRENCHMENTS WERE IMPLEMENTED • A NEW MARKETING HEAD WAS HIRED AND OTHER TRUSTED PROFESSIONALS WERE HIRED FROM OUTSIDE • THE THAPAR LEADERSHIP PLAYED THE HUGE ROLE FOR TURNAROUND
  • 15. MCDONALD’S • FOUNDED IN 1937 • NEXT TWO YEARS THE ORGANIZATIONAL HAVE PRESENCE ALL OVER THE U.S • 2003 POSTED THE LOSS FOR THE FIRST TIME
  • 16. • PROBLEM • POOR CUSTOMER SATISFACTION AND HEALTH ISSUES • AGGRESSIVE EXPANSION PLANS WITHOUT ANY PROPER CONTROL IN THE PLACE – POOR OPERATIONAL PERFORMANCE • SOLUTION • NEW CEO JIM CANTALUPA WAS BROUGHT • 3 YEAR PLAN FOR DIAMETRICALLY CHANGING THE FORTUNES OF THE ORGANIZATION • MARKETING WAS DONE MORE AGGRESSIVELY • MENU WAS ENHANCED TO INCLUDE HEALTHIER FOOD ITEMS • OPERATION WERE STREAMLINED • INCREASING CUSTOMER FOOTFALLS PER RESTAURANT
  • 17. CONCLUSION • A SICK ORGANIZATION HAS TO FOCUS ON BOTH INTERNAL AND EXTERNAL ASPECTS • TOP LEADER SHOULD BE THE KEY DRIVERS • RETRENCHMENT OF EMPLOYEES SHOULD BE THERE • CONTROL ON THE FINANCE AND THE OPERATION SHOULD BE THERE