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BGBGB I G R A D A P
A MEMBER OF THE BIGRADAP GROUP
Intelligence Logic
T E C H N O L O G I E S
Management & Supply of Integrated Multi - Sectoral Systems (IMSS)
Focused, Reliable and Intelligent IT Business Solutions
Incorporating Design, Development, Implementation & Maintenance
Mr. Bienvenu Mopulunga Ikaka (CEO)
BIGRADAP GROUP TECHNOLOGIES (Pty) Ltd, a member of the BIGRADAP GROUP services Businesses
in Africa within the private and public sector for the optimization of their operations and processes.
We specialize in a wide range of IT Solutions and Services that comprises of Management & Supply of
Integrated Multi - Sectoral Systems (IMSS). Focused, Reliable and Intelligent IT Business Solutions
This includes all lines of support, security, capacity planning, and business continuity and disaster
recovery planning and testing.
Bigradap Group Technology has a proven track record in the implementation of:
ICT Business Solutions
• ICT support services with a complete life cycle comprising of:
• Acquisition
• Maintenance and improvement of information
• Communications technology infrastructure
• Infrastructure
• Design, implementation and project management to establish or transform IT
infrastructure with the primary objective achieve business agility at
lower cost.
• Discovery, analysis, optimization, virtualization, consolidation, and migration of IT
environments.
Voter registration, Results and Election management solutions utilising mobile electronic capturing
technology
• Logistics:
• Census System
• Identification and Civil Management Systems
• The Electoral Process Management System
• Voter Management
• Candidate Management
• Results Management
Electronic Documentation System
• Locomotives
• Aviation
• Warfare
Enterprise Content Management Solutions
Enterprise Resource Management
INTRODUCTION
With over 30 years of experience in the IT industry, our Business Consultants are ready to provide you with a tailor-made solution for any business challenges.
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Incorporating Design, Development, Implementation & Maintenance.
1991 - 1998
Incorporated as Lugo PPCC, a printing and
publishing company.
Ventured into the Pan African market with the
intention of conquering African and International
markets in the areas of Construction, Information
Technology, Travel and Tourism, Security and VIP
service , World Wide International Transport
Services by Air, Land , Sea and Road, as well as
Cleaning services for Industrial and Corporate.
2004 - 2006
In 2004, with the winds of democracy
and good governance blowing across the
world, Bigradap Group decided to focus
its business activities on Information
Technology.
In 2006, it entered into a partnership
with the company Waymark Infotech
(Pty) Ltd.
2014
Bigradap Group purchased and incorporated
Waymark Business Solutions from Waymark
Infotech (Pty) Ltd, including all intellectual
property rights, associations, reseller rights,
reference sites, experience and business
opportunities, equipment and software and
straight business.
The business includes sales, contract;
projects, activities and experiences. Purchase
of athe mergers take into account all
Waymark Business Solutions of Waymark
Infotech (Pty) Ltd and the Enterprise Content
Management EMCS (the documents of
enterprise content management). Bigradap
group Holdings now comprises of four
companies ie Sycamore Investment Enter -
prises (Pty) Ltd; Bigradap Group Technologies
(Pty) Ltd; Bigradap Investment Enterprise
(Pty) Ltd , Bigradap Waymark Technologies ,
with partner ECMS (Enterprise Content
Management Solutions).
Bigradap Group Holdings, as a beneficiary of leading buyouts and mergers, has resulted into a large corporate with extensive experience in the IT Industry.
BIGRADAP GROUP HOLDINGS now consists of :
• Enterprise Content Management Solutions (ECMS) - Partner
• Bigradap Group Technologies (Pty) Ltd
• Bigradap Investment Enterprises (Pty) Ltd
• Bigradap Waymark Technologies (Pty) Ltd
• Sycomore Investment Enterprise (Pty) Ltd
VISION
The company’s vision is to use the latest technology in becoming a world premiere service provider, providing customers with customised IT business solutions
for their business challenges. We will deliver on Focused, Reliable and Intelligent IT Business Solutions servicing our clients within the African Continent and
globally using Design, Development, Supply, Implementation and Maintenance for Integrated Multi - Sectoral System – IMSS. This comprises
of integrated solutions structure within the Public and Private sectors with solutions that deliver quality, transparency, reliability, speed and security. Existing
international partners, enable us to service clients globally. We also strive to ensure sustainability of the business to all stakeholders.
MISSION
We apply Intelligence Logic approach in our tailor-made customised IT Business solutions that guarantees our customer quality, transparency, reliability, speed
and security to face business challenges. This is done through offering Focused, Reliable and Intelligent IT solutions and services specialising in the
Development, Supply, Implementation and Maintenance of Integrated Multi - Sectoral System – IMSS.
We provide a service to the public and private sectors combined with the professional service offering of technical and support services that are based on a
flexible portfolio of contracts, service level agreements or outsource options that enable customers to focus on their core business and to fully exploit the
benefits of cost effective IT technology. We have a combined footprint in Africa together with global partners to provide the right solutions to connect, access,
activate, resolve and deliver efficient solutions and support services to our clients globally. We provide services in compliance to ITIL to manage IT
infrastructure and systems. This includes all lines of support, security, capacity planning, and business continuity and disaster recovery planning and testing.
We strive to be relevant in our communities participating in the upliftment and development of the communities.
HISTORY
OUR VALUES
INTEGRITY
We appreciate that each individual is unique and will show mutual communication and respect that within our differences lies our strength, honesty, transpar-
transparency.
PROFESSIONALISM AND EXCELLENCE
We are driven by being dynamic, supportive and show perseverance and ambition. We deliver on quality, are efficient and take pride in continuous innovative
solutions which are focused and solution driven.
COLLABORATION
We are a team that is passionate about every little detail of our work , are creative, show co-operation for the diversity of our colleagues, inspire our colleagues,
trust and respect one another , and are committed to doing our very best to ensure growth for the company.
COLLABORATION
We are a team that is passionate about every little detail of our work , are creative, show co-operation for the diversity of our colleagues, inspire our colleagues,
trust and respect one another , and are committed to doing our very best to ensure growth for the company.
SUSTAINABILITY
We will be committed to being loyal and making the business a success and retaining profitability for customers, suppliers and stakeholders.
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Together with Professional IT Business Consultants, Bigradap Group Technologies provides consultation to establish requirements, addressing
business challenges and providing customized Business IT solutions to achieve business goals.
Firearms Control
One of the primary challenges in effecting firearm control is the ability to create and maintain
an accurate register of all legally owned firearms. The Firearm Control System is an integrated
solution that enables the management and administration of firearms and associated licenses
throughout the lifecycle of a firearm.
The system consists of a firearm register where the details of firearms, owners/officials,
security service providers, dealers, importers and manufacturers are maintained and managed.
The register is initially created by field registration kits that are used to capture the firearm and
owner details. The firearm officials administer the firearm register using a web based
application that enables them to review and approve applications, issue licenses and
certificates, query the registers and draw reports.
The approval process associated with issuing of firearm license, certificates and permits
managed through a central workflow system that ensures compliance with legislation and
regulations. Security Service Providers, Manufacturers, Importers and Dealers interact with the
firearm officials via a public web site that enables them to submit mandatory returns.
Inmate Management
The Inmate Information Management System is focused on both detention and rehabilitation of
inmates.
From the admission process any of the detention functions such as Admission Details, Incidents,
Personal Details, Discipline and Parole Violations, can be accessed. For rehabilitation inmates can
be assigned to work teams, sport, recreation and counselling, generating an inmate’s roster. The
system features a cashless society including a token reward system.
The system keeps track of staff in terms of assignments, personal details, medical history and
schedules. It allows for the set-up and of committees, with member lists to schedule meetings,
update rosters and record minutes. Time-based privileges/restrictions can be defined/ grouped
and assigned to inmates. Facility Management allows for facility aspects such as monitoring the
security system, managing shift time tables, do cell assignments and log incidents.
PRODUCTS & SERVICESBIGRADAP GROUP TECHNOLOGIES (Pty) Ltd, a member of the BIGRADAP GROUP services Businesses
in Africa within the private and public sector for the optimization of their operations and processes.
We specialize in a wide range of IT Solutions and Services that comprises of Management & Supply of
Integrated Multi - Sectoral Systems (IMSS). Focused, Reliable and Intelligent IT Business Solutions
This includes all lines of support, security, capacity planning, and business continuity and disaster
recovery planning and testing.
Bigradap Group Technology has a proven track record in the implementation of:
ICT Business Solutions
• ICT support services with a complete life cycle comprising of:
• Acquisition
• Maintenance and improvement of information
• Communications technology infrastructure
• Infrastructure
• Design, implementation and project management to establish or transform IT
infrastructure with the primary objective achieve business agility at
lower cost.
• Discovery, analysis, optimization, virtualization, consolidation, and migration of IT
environments.
Voter registration, Results and Election management solutions utilising mobile electronic capturing
technology
• Logistics:
• Census System
• Identification and Civil Management Systems
• The Electoral Process Management System
• Voter Management
• Candidate Management
• Results Management
Electronic Documentation System
• Locomotives
• Aviation
• Warfare
Enterprise Content Management Solutions
Enterprise Resource Management
Incorporating Design, Development, Implementation & Maintenance.
AND COMMUNICATIONS TECHNOLOGY BUSINESS SOLUTIONS (ICT)INFORMATION
ICT support services with a complete life cycle comprising of:
• Acquisition
• Maintenance and improvement of information
• Communications technology infrastructure
Infrastructure
• Design, implementation and project management to establish or transform IT infrastructure with the primary objective achieve business agility at
lower cost.
• A cohesive, end-to-end optimization and migration of IT environments.
• Discovery, analysis, optimization, virtualization, consolidation, and migration of IT environments.
All aspects of the IT infrastructure are addressed including Facilities (layout, power/cooling, physical security), System Infrastructure (servers,
networking, storage and security), Systems Software, Applications (infrastructure mapping & dependencies) as well as Service Management and Operations.
We offer cloud service models in the form of Infrastructure as a service (LAAS) and Software as a Service (SaaS).
We are certified to supply, install and support several industry leading enterprise technologies such as EMC, HP, Dell, Oracle/SUN, IBM, Kodak, Fujitsu,
VMware and Intermec.
Support services
Help desk
• We offer a help desk for customer support, providing a single
point of contact to access the required technical skills to resolve
problems within agreed services levels.
• A request for service can be registered our web site.
• Help desk is monitored 24/7
End-User Support
End-user support provides a single point of contact for technology needs related to hardware and software, whilst recognising that all organizations and
employees are not the same. Our service allows for the selection of technology and services at the organization and the end-user level.
Our help desk can provide a single point of contact to access and activate required services to resolve problems within agreed services levels.
Managed Services
Our managed services offering co-ordinates effective client
information systems through an IT value chain that integrates
products, services, resources and skills in a customised solution,
essentially to enable clients to focus on their core business. The
service includes a strategic outsourcing option that aligns with
other service providers to design and implement hosted
application and call centre solutions.
Incident Management
All incidents are tracked from occurrence through first and
second line of support to Vendor/Supplier where relevant with
particular attention to resolution and prevention of re-occur-
rence.
Problem Management
Problem management is focused on with identifying and
resolving underlying causes of incidents to prevent
re-occurrence.
Service Level Management
Service level management aligns and manage IT services through a process of definition,
agreement, operations measurement, and review. Required services are established in
close co-operation with the client. These are assessed and adjusted during regular
Service Reviews.
Our Infrastructure and Support Service is focused on the design, implementation,
operation and support of cost e ective, secure, reliable and scalable information and
communication infrastructures as a foundation for the delivery of business excellence
and value.
As key to our commitment to total life-cycle support for solutions, we o er technical
and support services that are based on a flexible portfolio of contracts, service level
agreements or outsource options that enable customers to focus on their core business
and to fully exploit the benefits of cost e ective information systems technology.
We provide services in compliance to ITIL to manage IT infrastructure and systems. This
includes all lines of support, security, capacity planning, and business continuity and
disaster recovery planning and testing.
IT professionals are available on contract for short to medium-term development
projects or technical support assignments.
Support Infrastructure and Process
All products related defects or requests for services are logged at our
help desk and we execute specific and dedicated actions to ensure
that:
• All defects or requests logged and uniquely identified;
• or requests are escalated to the responsible personnel;
• Defects are prioritized according to the severity of the defect;
• Feedback is given to the originator of the problem according to the
severity;
• Build up of the support knowledge base; and
• Training is identified where required.
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We have implemented Voter registration, Results and Election management solutions utilising mobile electronic pturing
technology. A proven fraud resistant solution, effectively used in a number of African countries with more than 150 million
applicants registered and processed.
Bigradap Group Technologies provides technical assistance, implementation of equipment, material and training allocated on
client’s site. This allows us to adapt our system to the client’s specification where the benefits include:
• On-site installation of all equipment and processing data locally, which allows adapting the system to
user specifications
• On-site training of personnel
• The use of a single system generating a base of reliable and secure data
• The use of a simple and reliable equipment capable of operating on solar energy, which can cover the
whole country economically
• The use of materials that do not require extensive computer knowledge by the on field workers
Bigradap Group Technologies provides the registration service for Population, Voter, Census, Civilian and Permit Management
system support for documentation.
This comprises of Logistics: The supply of consumables, Equipment and software for registering the applicants
Census System
• The entire Census System management begins with the gathering of household data. The information
is then uploaded into a secure server where we create a multi-sectoral national Cencus Database.
Identification and Civil Management Systems
• Registration of population (collection of data, securitisation and transmission of encrypted data).
• Compiling of data to produce the national multi-sectoral database in central and backup site (Receiving
and decryption of data application of AFIS and data storage, publication of the list of applicants and
correction of details).
• Production and personalisation site for biometric cards, passports, driver's license, resident permits
and Civil documentation such as marriage certificates, birth certificates, death certificate.
• Distribution and dispatching of cards with checking points.
The Electoral Process Management System
• Voter Management
• Registration or enrollment of voters
• Collection of data
• Issuing of receipt or voter card
• Securitisation and transmission of encrypted data
• Compiling of data to produce the national voter database in central and backup site (Receiving and
decryption of data application of AFIS and data storage, publication of the first voter roll, correction and
of final voter roll)
• Production, personalisation distribution and dispatching of voter cards as per special requirements
stipulated
Candidate Management
The Candidate Management process is effectively divided into three phases, each phase being dependent on the preceding
phase.Candidate Management consists of a toolset for maintaining elections and political parties, and assigning logos. Tools
are also available for maintaining the variable components of the ballot papers instructions, text, etc
• The first phase consists of the processes leading up to the nominations process finalization of the
delimitation, registration of the political parties, definition of the party logos and, most importantly, the
naming of the elections and the setting of the registration date and the provisional election date.
• The second phase is the nominations process itself. This will typically occur on the designated
registration date. The nominations forms are completed, and all legal requirements will be confirmed to have been
completed by the elections officers. The political party representatives will also confirm that the candidate is a
member of the party. The nomination forms are then captured. This process involves the capturing of the data of
the completed forms. The candidates are checked to ensure that no candidates are standing more than once in an
election. The validity of a candidate is then confirmed by an election officer.
• The third phase is the assigning of the candidates to the ballot process. Each delimitation entity can be
viewed, with the prototype ballot papers being available. These prototypes can be saved to PDF files.
Also available is a text file output containing all of the data and candidate photos required for
ballot papers by third-party printers.The generation of the ballot information is essential for the results process.
Results Management
The Results Management is for recording, consolidating and communicating the results and consists of a system of
comprehensive Warehouse Management.
The solution provides
• A result form
• Collection of results from the voting location (bureau de vote)
• Encrpyt secure and transmit data in real time to central site
• Decrypt, validate and publish the results
• Media: Building of the results centre where results are announced
VOTER REGISTRATION, RESULTS AND ELECTION MANAGEMENT SOLUTIONS
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Class 19E Electric Locomotive
Upgrade and build of the new freight locomotives began in 2006 and currently all the 9E,
11E, 15E, 18E and 19E locomotives are operational. The upgrades was performed by
Transwerk the Koedoespoort Depot and were contracted out to different manufacturing
manufacturing companies. These locomotives were initially introduced into service from the early
1970's and have been modified considerably during the last 30 years. The modifications were not
fully recorded and ‘start’ baselines for the locomotive’s upgrade had to be established.
Interactive Electronic Manuals for :
Aviation
Warfare
Locomotives
IETP Conversions and Development
• C130 Command,Controland Communicationssystems and
Mirage F1 updates for Spain. Cheetah (Mirage) and Oryx (Puma) publications to
IETPs using SGML and AECMA specifications and generation of IETP for Martin Baker
seats and IPBs for Royal Air Force and UK MoD. Rooivalk,Pumaand light utility
helicopter (Agusta A109).IETP.
System documentation for SA Navy corvettes from Germany. S1000D based set of
DTDs and rules and support manuals for artillery and communications systems
installed on SA Army vehicles.
CLASS 23E LOCO
In 2015 production started in Durban, with 109 23E locomotives, supplied by Bombardier.
The locomotives are introduced into service in 2015
Class 15E and 15ES2 Locos
The main contractor for the new 15E and 19E classes of locomotive is Mitsui & Co African Railway Solutions
(MARS), with a large part of the new control systems being developed and manufactured in Japan by Toshiba.
The typical data set for each of the classes amounted to about 7 000 pages. The IEMs are available on the WAN and
are used to support both scheduled as well as corrective maintenance task and are updated when technical content
changes and are republished onto the WAN, thereby ensuring that technical personnel have access to the latest
material.
CLASS 20E and 21E
In 2014 the production commenced of 121 20E and 378 21E locomotives
commenced in Koedoespoort and are being introduced into service in 2015.
The main contractor for the new 20E and 21E classes of locomotive is the China
South Railways, with the control systems largely being developed and manufac-
tured in China
ELECTRONIC DOCUMENTATION SYSTEM (EDS):
Our integrated e-business management solutions successfully share unified information across all areas of an enterprise, giving smarter information in real time and
leading to increased productivity. These solutions maximise inter business electronic interchange to enable effective procurement and customer relationship
management.
The Oracle Technology and e-Business Solutions offering includes turnkey responsibility for the analysis, design, supply, configuration, implementation, operation
and support of integrated enterprise business solutions in customer relationship, financial, human resource / payroll, and procurement/supply chain management.
•Technology and development
Oracle Technology offers the first database designed specifically for the internet.
Oracle database technology provide unbreakable security protection, full XML functionality and real application clusters with performance enhancement and
self-management capabilities to dramatically improve database administration productivity and efficiency.
In addition, the Oracle Developer Suite offers a complete, integrated environment for application development and business intelligence.
•Middleware
Oracle Middleware is the first integrated and complete environment to develop and deploy e-business portals, transactional applications, and Web services.
•E-business suite
The Oracle E-Business Suite offers a modular set of integrated business applications for managing and automating processes across an organization, built on a
common data model.
The Oracle e-Business Suite allow users to make smarter decisions with better information, share unified information across the enterprise, reduce IT expenses, and
run businesses more efficiently.
•Collaboration
In addition, the Oracle Collaboration Suite offers a single, integrated system for business communications data, including voice, email, fax, wireless, and files,
supporting key functions such as scheduling and interaction management.
•Implementation and support Oracle
Implementation and Support Services are provided by certified implementation consultants.
ENTERPRISE RESOURCE MANAGEMENT
Whether organizations manage scanned images, regulated content, computer generated documentsa, large document volumes, or complex file formats, the efficient storage, retrieval
and flow of business documents is critical for success. Delivering the right information to the right individual at the right time is fundamental in completing business transactions,
satisfying customers and making sound business decisions in a timely manner.Vital information is trapped in stacks of paper or fragmented in silos across the organization. Manual and
ad-hoc processes create inefficiency, confusion, and costly delays as knowledge workers waste time searching for or recreating critical information whilst he demands of regulatory
bodies continue to increase the complexity and cost of managing information.
Envisioning the need to manage business-critical documents anywhere and at
any time, Documentum was the first to market with a robust, truly scalable
enterprise content management (ECM) solution. Documentum has since
become an enterprise EDM standard in across industries such as life sciences,
financial services, energy, manufacturing, and governments.Far more than just
a database for unstructured content, Documentum delivers a solution for
enterprise document management that addresses every stage of the content
lifecycle — from creation and capture, through management and delivery, to
archival and final storage.
ENTERPRISE CONTENT MANAGEMENT
How does Documentation help company gain control
Documentum helps organizations gain control over the creation and capture of this information through:
Authoring tool integration: Integrates with industry standard authoring tools for creating office documents, CAD drawings, rich media, XML documents, and Web content.
Scanning and imaging: Reduces paper handling
Reduce cost and improves access to key business information by transforming paper documents into electronic images with associated metadata.
Forms processing: Enables companies to leverage data and content captured through electronic forms or scanned documents.
Enterprise report management: Captures reports from enterprise applications as objects within the Documentum repository to improve information availability and speed decision
making.
Documentum stores all content types in a unified repository. Once content enters this repository, advanced content services improve information handling and automate business
processes. Core content services include version control, library services, workflow and lifecycle management.
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WORK EXPERIENCE
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South African Elections
The objective with the legislation for the 1994 elections was to allow as many South Africans as possible to vote and not to limit the
voting to people on the (then) South African population register – i.e. to issue eligible voters without identity documents with a
Temporary Voter’s Card. The IEC appointed us to accelerate the issuing of TVC’s. We employed and trained 1 500 people and issued
3.5 million TVC’s in six weeks. This was supported by a structured approach to formalise procedures as well progress and problem
resolution tracking systems.
We participated in several areas of the 1999 and 2004 elections: development of the secure IEC WAN; programme/project manage-
ment implementation; planning and implementing logistics, security, administration and training; development of a blueprint for
future elections; development of the information system that integrates with the geographical information system and voter roll
database to enable supply chain planning and control. Conducting the elections and running of the Operations Centre as a part of the
Results Centre.
Nigeria 2002 Elections
Voters Registration System to produce voter’s rolls per region using paper-based OMR registration forms and biometric verification.
Some 80 high-speed scanners processed approximately 72 million double sided voter registration forms over a five month period at
37 sites across Nigeria. The central site consolidated some 13.5 TB of data (68 million records) and we supplied, commissioned and
supported the required hardware.
Tanzania and Zanzibar Elections
The Tanzanian election covered 26102 registration centres for 18 million voters. The Zanzibar election covered a further of 450
registration centres for an expected 650 000 voters. Elections were scheduled for October 2005. The contract was awarded via the
UNDP on 13 July 2004 for the implementation of a comprehensive Voter Registration System. We provided the hardware infrastruc-
ture, registration forms, registration consumables and system support up to and including elections.
Zambia 2006 Elections
The Zambian election covered 6 700 registration centres, with registration of an expected 5 million voters.
We implemented a Permanent Voter Registration System that went live in October 2005, including the AFIS software, hardware
infrastructure, all registration consumables and forms.
Malawi 2009 Legislative Elections
Malawi has some 3900 registration centres countrywide, catering to a voting population of about 6 million. We were awarded the
contract for voter registration in March 2008. The system went live in August 2008 and captured all voters for the 2009 elections.
Republic of Guinea ID/PR and 2010/13/15 Elections
Registering approximately 6 million voters using 2000 portable, digital registration kits comprising of a laptop, colour printer,
webcam and fingerprint scanner. Captured for all applicants; predefined demographic fields, 10 fingerprints and a colour photo and
applicants are issued with a registration receipt with their photo printed on it in colour. Data is transferred using a secured flash
drive and uploaded to the Central Site for processing through the AFIS. Personalisation of ID cards and printing of voter cards and
voter lists are done at the Central Site. The implementation included a Candidate Registration and Result Management System.
Democratic Republic of Congo 2011 Elections
The design, development, supply, implementation/training and support of the Candidate and Result Management System for the
2011 Presidential and National Assembly Elections.
Guinea Civil Service Census
Using mobile biometric capture kits, a full biometric census of civil service employees was conducted. The enrolments was
processed through an Automated Fingerprint Identification System to identify and enable removal of duplicate employees. The
census included recording of an electronic signature, capturing of all demographics and scanning of official documents related to
the appointment of the individual. Provide the ministry with a conclusive unique list of valid matricule numbers and the
associated biometrics of the employee. This database is the basis for a clean-up of the payroll and HR systems, whereby reducing
the monthly expenditure of the ministry. A total of 22 000 out of 130 000 was removed from the payroll.
Liberia 2011 Elections
A need was identified to produce a clean and duplicate free register in an effort to ensure a free, fair and transparent election. In this
endeavour, biometrics (facial) technology was chosen; dictated by the use of facial images as the given data available; to be a feasible
and qualitative means by which the production of a duplicate free voter register were produced.
Requirements analysis, design, customisation, implementation and support of the Candidate Management System used to register
Presidential, Senatorial and Representative Candidates. The French UI system included the registration, deduplication and maintenance
of candidates as well as reporting and the production of electoral lists and ballot and result templates for printing.
Tanzania 2015 Voter Registration
Design and implementation of the EMC Documentum Voter Register and upgrade of the Voter Registration and Result Manage-
ment System.
We have registered over 150 million citizens and have issued different types of cards including
identification cards, voters’ cards, resident permits, driving licenses, work permits etc. Some of
our key projects are described below.
CLIENT EXPERIENCE
Telkom
Design of a customer hub to enable master data management of all customer data in Telkom.
Design, implementation and support of a document management system
Health Professions Council of
South Africa
Implementation of Oracle Financials, HR and Payroll, Procurement, CRM and Document
Management to streamline the operation relating to Registrations, The Registrar’s office,
Professional Boards, Finance and Procurement, HR and Payroll, Legal, IT, Support Services, Public
Relations and CPD (Continuous Professional Development).
Implementation of an enterprise data warehouse.
Department of
Correctional Services
Design and implementation of a document management and imaging system.
Department of Health
Definition and design of the e-health record system
Supply and Implementation of a Drug Supply Management System for National Department of
Health and 4 Provinces.
Limpopo Department of Health
and Social Development
Part of LHC Health Solutions consortium responsible for the implementation of Oracle for the
Medicom application, with Oracle Financials and Purchasing in the Academic Hospitals and the
supply and implementation of the Pharmaceutical Logistical System.
Lesotho Revenue Authority
Implementation of Oracle Financials, HR and Payroll, with the development of a Cashiering
System for revenue collection.
National Home Builders
Regulation Council
Full web enablement of NHBRC’s systems to facilitate a customer centric environment.
Installation of mobile technology to expedite customer service and supplier processing.
GIS reporting and access for all stakeholders.
Automation of Supply Chain, Financial and HR processes.
Responsible for the Project Management and implementation of Oracle Financials and
Distribution modules.
University of Port Elizabeth
Responsible for the Project Management and implementation of Oracle Financial and
Distribution modules.
We were also responsible for the day-to-day support of the system.
National Department of
Water Affairs
Developed an IT strategy for Water Services business area of the department
Conducted a systems review for the Operations branch of the Department
As part of the Arivia Consortium
Road Traffic
Management Corporation
Implementation of Oracle e-Business Suite
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South African Police Services
The Firearms Control Systems or as it is being referred to in short FCS is a state of the art
technology embracing system with it’s main business function focused towards managing and
controlling the firearms licensing process from manufacturer through the licensing application
procedures at the South African Police, culminating in a decision to award and issue of a license
to the applicant or in some cases a refusal.
System Components
Documentum Enterprise Solution
Unix and windows based
Oracle Database, Oracle Forms and Oracle Portal
Security applications at both Software and hardware levels (biometrics, security encryption at
network level etc)
Scanning Application for front desk scanning and high volume back scanning ( 75 million records
implemented a Document Management System in support of
the loan origination process, which is core to their business activities. The intention was to
provide a central repository for all documents, which are linked to all funded projects and
business activities. The other aspect of the solution was to provide an integrated document
management solution for the HR department through the seamless integration of a SAP HR
module with Documentum, the selected Document Management System at IDC.
Established the capability to recruit, employ and train election staff.
We provided various training interventions.
We also provided programme management capacity during the 1999 General Election & 2000
Municipal Elections.
We managed the election logistics in 1994, 1999 and 2000.
We were responsible for the set-up and management of the Temporary Voter Registration Task
Force.
We implemented a logistic management system for the management of election logistics.
(Executed jointly with KPMG, Africon and SAB&T).
Road Accident Fund
Developed a Master Systems Plan for the Department of Transport. This plan currently serves as
a basis for all IT projects pursued by the Department.
Defined systems requirements and business processes for the Road Traffic Infringement Agency
(RTIA) that were used as specifications and terms of reference for a tender to deliver required
systems. The RTIA is an organisation that is in the process of being established by the
Department of Transport to deal with the adjudication of road traffic offences.
National Department of Water
Affairs
Developed a IT strategy for Water Services business area of the department
Conducted a systems review for the Operations branch of the Department
As part of the Arivia Consortium, Waymark is providing IT strategic
Definition and Design of systems required by the Gauteng Gambling Board to enable the
fulfilment of its responsibilities and functions as stipulated by the Act
Department of Justice
Responsible for the Development of the Pilot Court Document Processing System, the
development of the Pilot Court Scheduling Application, the development of the Pilot Court
Adjudication Application, and the development of the Pilot Court Kiosk.
(Executed jointly with Phambili Information Technologies).
Also supplied project leaders and technical support staff to on a contract basis through AST
as main contractor.
Dept of Trade and Industry
Implemented a document imaging and workflow system for the Registrar of Companies.
We supplied technical support staff to DTI on a contract basis.
11
Department of Labour
Responsible for the following at the Compensation Commissioner: Organisational Development
Organisational development
Performance assessment and bonus scheme optimisation
Claims System development.
Financial System implementation for the Compensation Commissioner and
Unemployment Insurance Fund
Training master planning and training system and courseware development
Development of components for the Skills Grant and Disbursement System.
Development of the National Skills Fund Management System.
Supply technical support sta to Department of Labour HQ on a contract basis.
Dept of Communications
Responsible for the implementation of Topic (Verity) Search Technologies, Cognos and
Documentum.
Department of Defence
Responsible for the following:
Development of a Desktop Training System for the Rooivalk Attack Helicopter.
Development of a Logistic Training Master Plan for the South African Air Force.
Development of a range of documentation
Development of a range of training courses for the SA Navy.
Conducting of various training technology analyses for the SA Air Force.
Development of SA Air Force Logistic Information System (Jointly executed with
Info plan and Paradigm).
Medscheme
Developed and implemented documentation management solutions & systems.
Department of Transport
well as recommendations of the implementation of a security infrastructure consisting of
forum’s committees, departmental positioning and the associated roles and responsibilities.
An evaluation of the current Information Security Management System was conducted
according to the ISO (IEC) 17799/ SABS / BS and prioritized recommendations made.
The technical security infrastructure was reviewed from an external interface and the
appropriate recommendations were delivered. The technical security architecture was
evaluated and a comprehensive, security mechanism selection table was developed per user
type.
Project with specific Reference to
Business Process Definition and Work study
Work Flow Assessment and Invoicing Systems Development
Conducting of Training Needs analysis for a Range of Different Aircraft Systems
Supplied Staff to IOCORE for the implementation of financial and oracle HR systems
Review and modification of the current government , strategy and policy documentation as
DIVISIONS OF BIGRADAP GROUP HOLDINGS
ECMS: Enterprise Content Management Solutions (Partner)
Bigradap Group Technologies (Pty) Ltd
Bigradap Investment Enterprises (Pty) Ltd
Bigradap Waymark Technologies (Pty) Ltd
Sycomore Investment Enterprise (Pty) Ltd
+27 (0) 87 095 1200
+27 (0) 86 559 1543
infos@bigradap.co.za
www.bigradap.com
Unit 31,
Oxford Office Park
3 Bauhinia Street
Highveld Techno Park
Centurion
South Africa
+27 82 393 1996
+243 9900 19154

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Bigradap Digital Profile

  • 1. BGBGB I G R A D A P A MEMBER OF THE BIGRADAP GROUP Intelligence Logic T E C H N O L O G I E S Management & Supply of Integrated Multi - Sectoral Systems (IMSS) Focused, Reliable and Intelligent IT Business Solutions Incorporating Design, Development, Implementation & Maintenance
  • 2. Mr. Bienvenu Mopulunga Ikaka (CEO) BIGRADAP GROUP TECHNOLOGIES (Pty) Ltd, a member of the BIGRADAP GROUP services Businesses in Africa within the private and public sector for the optimization of their operations and processes. We specialize in a wide range of IT Solutions and Services that comprises of Management & Supply of Integrated Multi - Sectoral Systems (IMSS). Focused, Reliable and Intelligent IT Business Solutions This includes all lines of support, security, capacity planning, and business continuity and disaster recovery planning and testing. Bigradap Group Technology has a proven track record in the implementation of: ICT Business Solutions • ICT support services with a complete life cycle comprising of: • Acquisition • Maintenance and improvement of information • Communications technology infrastructure • Infrastructure • Design, implementation and project management to establish or transform IT infrastructure with the primary objective achieve business agility at lower cost. • Discovery, analysis, optimization, virtualization, consolidation, and migration of IT environments. Voter registration, Results and Election management solutions utilising mobile electronic capturing technology • Logistics: • Census System • Identification and Civil Management Systems • The Electoral Process Management System • Voter Management • Candidate Management • Results Management Electronic Documentation System • Locomotives • Aviation • Warfare Enterprise Content Management Solutions Enterprise Resource Management INTRODUCTION With over 30 years of experience in the IT industry, our Business Consultants are ready to provide you with a tailor-made solution for any business challenges. 1 Incorporating Design, Development, Implementation & Maintenance.
  • 3. 1991 - 1998 Incorporated as Lugo PPCC, a printing and publishing company. Ventured into the Pan African market with the intention of conquering African and International markets in the areas of Construction, Information Technology, Travel and Tourism, Security and VIP service , World Wide International Transport Services by Air, Land , Sea and Road, as well as Cleaning services for Industrial and Corporate. 2004 - 2006 In 2004, with the winds of democracy and good governance blowing across the world, Bigradap Group decided to focus its business activities on Information Technology. In 2006, it entered into a partnership with the company Waymark Infotech (Pty) Ltd. 2014 Bigradap Group purchased and incorporated Waymark Business Solutions from Waymark Infotech (Pty) Ltd, including all intellectual property rights, associations, reseller rights, reference sites, experience and business opportunities, equipment and software and straight business. The business includes sales, contract; projects, activities and experiences. Purchase of athe mergers take into account all Waymark Business Solutions of Waymark Infotech (Pty) Ltd and the Enterprise Content Management EMCS (the documents of enterprise content management). Bigradap group Holdings now comprises of four companies ie Sycamore Investment Enter - prises (Pty) Ltd; Bigradap Group Technologies (Pty) Ltd; Bigradap Investment Enterprise (Pty) Ltd , Bigradap Waymark Technologies , with partner ECMS (Enterprise Content Management Solutions). Bigradap Group Holdings, as a beneficiary of leading buyouts and mergers, has resulted into a large corporate with extensive experience in the IT Industry. BIGRADAP GROUP HOLDINGS now consists of : • Enterprise Content Management Solutions (ECMS) - Partner • Bigradap Group Technologies (Pty) Ltd • Bigradap Investment Enterprises (Pty) Ltd • Bigradap Waymark Technologies (Pty) Ltd • Sycomore Investment Enterprise (Pty) Ltd VISION The company’s vision is to use the latest technology in becoming a world premiere service provider, providing customers with customised IT business solutions for their business challenges. We will deliver on Focused, Reliable and Intelligent IT Business Solutions servicing our clients within the African Continent and globally using Design, Development, Supply, Implementation and Maintenance for Integrated Multi - Sectoral System – IMSS. This comprises of integrated solutions structure within the Public and Private sectors with solutions that deliver quality, transparency, reliability, speed and security. Existing international partners, enable us to service clients globally. We also strive to ensure sustainability of the business to all stakeholders. MISSION We apply Intelligence Logic approach in our tailor-made customised IT Business solutions that guarantees our customer quality, transparency, reliability, speed and security to face business challenges. This is done through offering Focused, Reliable and Intelligent IT solutions and services specialising in the Development, Supply, Implementation and Maintenance of Integrated Multi - Sectoral System – IMSS. We provide a service to the public and private sectors combined with the professional service offering of technical and support services that are based on a flexible portfolio of contracts, service level agreements or outsource options that enable customers to focus on their core business and to fully exploit the benefits of cost effective IT technology. We have a combined footprint in Africa together with global partners to provide the right solutions to connect, access, activate, resolve and deliver efficient solutions and support services to our clients globally. We provide services in compliance to ITIL to manage IT infrastructure and systems. This includes all lines of support, security, capacity planning, and business continuity and disaster recovery planning and testing. We strive to be relevant in our communities participating in the upliftment and development of the communities. HISTORY OUR VALUES INTEGRITY We appreciate that each individual is unique and will show mutual communication and respect that within our differences lies our strength, honesty, transpar- transparency. PROFESSIONALISM AND EXCELLENCE We are driven by being dynamic, supportive and show perseverance and ambition. We deliver on quality, are efficient and take pride in continuous innovative solutions which are focused and solution driven. COLLABORATION We are a team that is passionate about every little detail of our work , are creative, show co-operation for the diversity of our colleagues, inspire our colleagues, trust and respect one another , and are committed to doing our very best to ensure growth for the company. COLLABORATION We are a team that is passionate about every little detail of our work , are creative, show co-operation for the diversity of our colleagues, inspire our colleagues, trust and respect one another , and are committed to doing our very best to ensure growth for the company. SUSTAINABILITY We will be committed to being loyal and making the business a success and retaining profitability for customers, suppliers and stakeholders. 2
  • 4. 3 Together with Professional IT Business Consultants, Bigradap Group Technologies provides consultation to establish requirements, addressing business challenges and providing customized Business IT solutions to achieve business goals. Firearms Control One of the primary challenges in effecting firearm control is the ability to create and maintain an accurate register of all legally owned firearms. The Firearm Control System is an integrated solution that enables the management and administration of firearms and associated licenses throughout the lifecycle of a firearm. The system consists of a firearm register where the details of firearms, owners/officials, security service providers, dealers, importers and manufacturers are maintained and managed. The register is initially created by field registration kits that are used to capture the firearm and owner details. The firearm officials administer the firearm register using a web based application that enables them to review and approve applications, issue licenses and certificates, query the registers and draw reports. The approval process associated with issuing of firearm license, certificates and permits managed through a central workflow system that ensures compliance with legislation and regulations. Security Service Providers, Manufacturers, Importers and Dealers interact with the firearm officials via a public web site that enables them to submit mandatory returns. Inmate Management The Inmate Information Management System is focused on both detention and rehabilitation of inmates. From the admission process any of the detention functions such as Admission Details, Incidents, Personal Details, Discipline and Parole Violations, can be accessed. For rehabilitation inmates can be assigned to work teams, sport, recreation and counselling, generating an inmate’s roster. The system features a cashless society including a token reward system. The system keeps track of staff in terms of assignments, personal details, medical history and schedules. It allows for the set-up and of committees, with member lists to schedule meetings, update rosters and record minutes. Time-based privileges/restrictions can be defined/ grouped and assigned to inmates. Facility Management allows for facility aspects such as monitoring the security system, managing shift time tables, do cell assignments and log incidents. PRODUCTS & SERVICESBIGRADAP GROUP TECHNOLOGIES (Pty) Ltd, a member of the BIGRADAP GROUP services Businesses in Africa within the private and public sector for the optimization of their operations and processes. We specialize in a wide range of IT Solutions and Services that comprises of Management & Supply of Integrated Multi - Sectoral Systems (IMSS). Focused, Reliable and Intelligent IT Business Solutions This includes all lines of support, security, capacity planning, and business continuity and disaster recovery planning and testing. Bigradap Group Technology has a proven track record in the implementation of: ICT Business Solutions • ICT support services with a complete life cycle comprising of: • Acquisition • Maintenance and improvement of information • Communications technology infrastructure • Infrastructure • Design, implementation and project management to establish or transform IT infrastructure with the primary objective achieve business agility at lower cost. • Discovery, analysis, optimization, virtualization, consolidation, and migration of IT environments. Voter registration, Results and Election management solutions utilising mobile electronic capturing technology • Logistics: • Census System • Identification and Civil Management Systems • The Electoral Process Management System • Voter Management • Candidate Management • Results Management Electronic Documentation System • Locomotives • Aviation • Warfare Enterprise Content Management Solutions Enterprise Resource Management Incorporating Design, Development, Implementation & Maintenance.
  • 5. AND COMMUNICATIONS TECHNOLOGY BUSINESS SOLUTIONS (ICT)INFORMATION ICT support services with a complete life cycle comprising of: • Acquisition • Maintenance and improvement of information • Communications technology infrastructure Infrastructure • Design, implementation and project management to establish or transform IT infrastructure with the primary objective achieve business agility at lower cost. • A cohesive, end-to-end optimization and migration of IT environments. • Discovery, analysis, optimization, virtualization, consolidation, and migration of IT environments. All aspects of the IT infrastructure are addressed including Facilities (layout, power/cooling, physical security), System Infrastructure (servers, networking, storage and security), Systems Software, Applications (infrastructure mapping & dependencies) as well as Service Management and Operations. We offer cloud service models in the form of Infrastructure as a service (LAAS) and Software as a Service (SaaS). We are certified to supply, install and support several industry leading enterprise technologies such as EMC, HP, Dell, Oracle/SUN, IBM, Kodak, Fujitsu, VMware and Intermec. Support services Help desk • We offer a help desk for customer support, providing a single point of contact to access the required technical skills to resolve problems within agreed services levels. • A request for service can be registered our web site. • Help desk is monitored 24/7 End-User Support End-user support provides a single point of contact for technology needs related to hardware and software, whilst recognising that all organizations and employees are not the same. Our service allows for the selection of technology and services at the organization and the end-user level. Our help desk can provide a single point of contact to access and activate required services to resolve problems within agreed services levels. Managed Services Our managed services offering co-ordinates effective client information systems through an IT value chain that integrates products, services, resources and skills in a customised solution, essentially to enable clients to focus on their core business. The service includes a strategic outsourcing option that aligns with other service providers to design and implement hosted application and call centre solutions. Incident Management All incidents are tracked from occurrence through first and second line of support to Vendor/Supplier where relevant with particular attention to resolution and prevention of re-occur- rence. Problem Management Problem management is focused on with identifying and resolving underlying causes of incidents to prevent re-occurrence. Service Level Management Service level management aligns and manage IT services through a process of definition, agreement, operations measurement, and review. Required services are established in close co-operation with the client. These are assessed and adjusted during regular Service Reviews. Our Infrastructure and Support Service is focused on the design, implementation, operation and support of cost e ective, secure, reliable and scalable information and communication infrastructures as a foundation for the delivery of business excellence and value. As key to our commitment to total life-cycle support for solutions, we o er technical and support services that are based on a flexible portfolio of contracts, service level agreements or outsource options that enable customers to focus on their core business and to fully exploit the benefits of cost e ective information systems technology. We provide services in compliance to ITIL to manage IT infrastructure and systems. This includes all lines of support, security, capacity planning, and business continuity and disaster recovery planning and testing. IT professionals are available on contract for short to medium-term development projects or technical support assignments. Support Infrastructure and Process All products related defects or requests for services are logged at our help desk and we execute specific and dedicated actions to ensure that: • All defects or requests logged and uniquely identified; • or requests are escalated to the responsible personnel; • Defects are prioritized according to the severity of the defect; • Feedback is given to the originator of the problem according to the severity; • Build up of the support knowledge base; and • Training is identified where required. 4
  • 6. We have implemented Voter registration, Results and Election management solutions utilising mobile electronic pturing technology. A proven fraud resistant solution, effectively used in a number of African countries with more than 150 million applicants registered and processed. Bigradap Group Technologies provides technical assistance, implementation of equipment, material and training allocated on client’s site. This allows us to adapt our system to the client’s specification where the benefits include: • On-site installation of all equipment and processing data locally, which allows adapting the system to user specifications • On-site training of personnel • The use of a single system generating a base of reliable and secure data • The use of a simple and reliable equipment capable of operating on solar energy, which can cover the whole country economically • The use of materials that do not require extensive computer knowledge by the on field workers Bigradap Group Technologies provides the registration service for Population, Voter, Census, Civilian and Permit Management system support for documentation. This comprises of Logistics: The supply of consumables, Equipment and software for registering the applicants Census System • The entire Census System management begins with the gathering of household data. The information is then uploaded into a secure server where we create a multi-sectoral national Cencus Database. Identification and Civil Management Systems • Registration of population (collection of data, securitisation and transmission of encrypted data). • Compiling of data to produce the national multi-sectoral database in central and backup site (Receiving and decryption of data application of AFIS and data storage, publication of the list of applicants and correction of details). • Production and personalisation site for biometric cards, passports, driver's license, resident permits and Civil documentation such as marriage certificates, birth certificates, death certificate. • Distribution and dispatching of cards with checking points. The Electoral Process Management System • Voter Management • Registration or enrollment of voters • Collection of data • Issuing of receipt or voter card • Securitisation and transmission of encrypted data • Compiling of data to produce the national voter database in central and backup site (Receiving and decryption of data application of AFIS and data storage, publication of the first voter roll, correction and of final voter roll) • Production, personalisation distribution and dispatching of voter cards as per special requirements stipulated Candidate Management The Candidate Management process is effectively divided into three phases, each phase being dependent on the preceding phase.Candidate Management consists of a toolset for maintaining elections and political parties, and assigning logos. Tools are also available for maintaining the variable components of the ballot papers instructions, text, etc • The first phase consists of the processes leading up to the nominations process finalization of the delimitation, registration of the political parties, definition of the party logos and, most importantly, the naming of the elections and the setting of the registration date and the provisional election date. • The second phase is the nominations process itself. This will typically occur on the designated registration date. The nominations forms are completed, and all legal requirements will be confirmed to have been completed by the elections officers. The political party representatives will also confirm that the candidate is a member of the party. The nomination forms are then captured. This process involves the capturing of the data of the completed forms. The candidates are checked to ensure that no candidates are standing more than once in an election. The validity of a candidate is then confirmed by an election officer. • The third phase is the assigning of the candidates to the ballot process. Each delimitation entity can be viewed, with the prototype ballot papers being available. These prototypes can be saved to PDF files. Also available is a text file output containing all of the data and candidate photos required for ballot papers by third-party printers.The generation of the ballot information is essential for the results process. Results Management The Results Management is for recording, consolidating and communicating the results and consists of a system of comprehensive Warehouse Management. The solution provides • A result form • Collection of results from the voting location (bureau de vote) • Encrpyt secure and transmit data in real time to central site • Decrypt, validate and publish the results • Media: Building of the results centre where results are announced VOTER REGISTRATION, RESULTS AND ELECTION MANAGEMENT SOLUTIONS 5
  • 7. 6 Class 19E Electric Locomotive Upgrade and build of the new freight locomotives began in 2006 and currently all the 9E, 11E, 15E, 18E and 19E locomotives are operational. The upgrades was performed by Transwerk the Koedoespoort Depot and were contracted out to different manufacturing manufacturing companies. These locomotives were initially introduced into service from the early 1970's and have been modified considerably during the last 30 years. The modifications were not fully recorded and ‘start’ baselines for the locomotive’s upgrade had to be established. Interactive Electronic Manuals for : Aviation Warfare Locomotives IETP Conversions and Development • C130 Command,Controland Communicationssystems and Mirage F1 updates for Spain. Cheetah (Mirage) and Oryx (Puma) publications to IETPs using SGML and AECMA specifications and generation of IETP for Martin Baker seats and IPBs for Royal Air Force and UK MoD. Rooivalk,Pumaand light utility helicopter (Agusta A109).IETP. System documentation for SA Navy corvettes from Germany. S1000D based set of DTDs and rules and support manuals for artillery and communications systems installed on SA Army vehicles. CLASS 23E LOCO In 2015 production started in Durban, with 109 23E locomotives, supplied by Bombardier. The locomotives are introduced into service in 2015 Class 15E and 15ES2 Locos The main contractor for the new 15E and 19E classes of locomotive is Mitsui & Co African Railway Solutions (MARS), with a large part of the new control systems being developed and manufactured in Japan by Toshiba. The typical data set for each of the classes amounted to about 7 000 pages. The IEMs are available on the WAN and are used to support both scheduled as well as corrective maintenance task and are updated when technical content changes and are republished onto the WAN, thereby ensuring that technical personnel have access to the latest material. CLASS 20E and 21E In 2014 the production commenced of 121 20E and 378 21E locomotives commenced in Koedoespoort and are being introduced into service in 2015. The main contractor for the new 20E and 21E classes of locomotive is the China South Railways, with the control systems largely being developed and manufac- tured in China ELECTRONIC DOCUMENTATION SYSTEM (EDS):
  • 8. Our integrated e-business management solutions successfully share unified information across all areas of an enterprise, giving smarter information in real time and leading to increased productivity. These solutions maximise inter business electronic interchange to enable effective procurement and customer relationship management. The Oracle Technology and e-Business Solutions offering includes turnkey responsibility for the analysis, design, supply, configuration, implementation, operation and support of integrated enterprise business solutions in customer relationship, financial, human resource / payroll, and procurement/supply chain management. •Technology and development Oracle Technology offers the first database designed specifically for the internet. Oracle database technology provide unbreakable security protection, full XML functionality and real application clusters with performance enhancement and self-management capabilities to dramatically improve database administration productivity and efficiency. In addition, the Oracle Developer Suite offers a complete, integrated environment for application development and business intelligence. •Middleware Oracle Middleware is the first integrated and complete environment to develop and deploy e-business portals, transactional applications, and Web services. •E-business suite The Oracle E-Business Suite offers a modular set of integrated business applications for managing and automating processes across an organization, built on a common data model. The Oracle e-Business Suite allow users to make smarter decisions with better information, share unified information across the enterprise, reduce IT expenses, and run businesses more efficiently. •Collaboration In addition, the Oracle Collaboration Suite offers a single, integrated system for business communications data, including voice, email, fax, wireless, and files, supporting key functions such as scheduling and interaction management. •Implementation and support Oracle Implementation and Support Services are provided by certified implementation consultants. ENTERPRISE RESOURCE MANAGEMENT Whether organizations manage scanned images, regulated content, computer generated documentsa, large document volumes, or complex file formats, the efficient storage, retrieval and flow of business documents is critical for success. Delivering the right information to the right individual at the right time is fundamental in completing business transactions, satisfying customers and making sound business decisions in a timely manner.Vital information is trapped in stacks of paper or fragmented in silos across the organization. Manual and ad-hoc processes create inefficiency, confusion, and costly delays as knowledge workers waste time searching for or recreating critical information whilst he demands of regulatory bodies continue to increase the complexity and cost of managing information. Envisioning the need to manage business-critical documents anywhere and at any time, Documentum was the first to market with a robust, truly scalable enterprise content management (ECM) solution. Documentum has since become an enterprise EDM standard in across industries such as life sciences, financial services, energy, manufacturing, and governments.Far more than just a database for unstructured content, Documentum delivers a solution for enterprise document management that addresses every stage of the content lifecycle — from creation and capture, through management and delivery, to archival and final storage. ENTERPRISE CONTENT MANAGEMENT How does Documentation help company gain control Documentum helps organizations gain control over the creation and capture of this information through: Authoring tool integration: Integrates with industry standard authoring tools for creating office documents, CAD drawings, rich media, XML documents, and Web content. Scanning and imaging: Reduces paper handling Reduce cost and improves access to key business information by transforming paper documents into electronic images with associated metadata. Forms processing: Enables companies to leverage data and content captured through electronic forms or scanned documents. Enterprise report management: Captures reports from enterprise applications as objects within the Documentum repository to improve information availability and speed decision making. Documentum stores all content types in a unified repository. Once content enters this repository, advanced content services improve information handling and automate business processes. Core content services include version control, library services, workflow and lifecycle management. 7
  • 9. WORK EXPERIENCE 8 South African Elections The objective with the legislation for the 1994 elections was to allow as many South Africans as possible to vote and not to limit the voting to people on the (then) South African population register – i.e. to issue eligible voters without identity documents with a Temporary Voter’s Card. The IEC appointed us to accelerate the issuing of TVC’s. We employed and trained 1 500 people and issued 3.5 million TVC’s in six weeks. This was supported by a structured approach to formalise procedures as well progress and problem resolution tracking systems. We participated in several areas of the 1999 and 2004 elections: development of the secure IEC WAN; programme/project manage- ment implementation; planning and implementing logistics, security, administration and training; development of a blueprint for future elections; development of the information system that integrates with the geographical information system and voter roll database to enable supply chain planning and control. Conducting the elections and running of the Operations Centre as a part of the Results Centre. Nigeria 2002 Elections Voters Registration System to produce voter’s rolls per region using paper-based OMR registration forms and biometric verification. Some 80 high-speed scanners processed approximately 72 million double sided voter registration forms over a five month period at 37 sites across Nigeria. The central site consolidated some 13.5 TB of data (68 million records) and we supplied, commissioned and supported the required hardware. Tanzania and Zanzibar Elections The Tanzanian election covered 26102 registration centres for 18 million voters. The Zanzibar election covered a further of 450 registration centres for an expected 650 000 voters. Elections were scheduled for October 2005. The contract was awarded via the UNDP on 13 July 2004 for the implementation of a comprehensive Voter Registration System. We provided the hardware infrastruc- ture, registration forms, registration consumables and system support up to and including elections. Zambia 2006 Elections The Zambian election covered 6 700 registration centres, with registration of an expected 5 million voters. We implemented a Permanent Voter Registration System that went live in October 2005, including the AFIS software, hardware infrastructure, all registration consumables and forms. Malawi 2009 Legislative Elections Malawi has some 3900 registration centres countrywide, catering to a voting population of about 6 million. We were awarded the contract for voter registration in March 2008. The system went live in August 2008 and captured all voters for the 2009 elections. Republic of Guinea ID/PR and 2010/13/15 Elections Registering approximately 6 million voters using 2000 portable, digital registration kits comprising of a laptop, colour printer, webcam and fingerprint scanner. Captured for all applicants; predefined demographic fields, 10 fingerprints and a colour photo and applicants are issued with a registration receipt with their photo printed on it in colour. Data is transferred using a secured flash drive and uploaded to the Central Site for processing through the AFIS. Personalisation of ID cards and printing of voter cards and voter lists are done at the Central Site. The implementation included a Candidate Registration and Result Management System. Democratic Republic of Congo 2011 Elections The design, development, supply, implementation/training and support of the Candidate and Result Management System for the 2011 Presidential and National Assembly Elections. Guinea Civil Service Census Using mobile biometric capture kits, a full biometric census of civil service employees was conducted. The enrolments was processed through an Automated Fingerprint Identification System to identify and enable removal of duplicate employees. The census included recording of an electronic signature, capturing of all demographics and scanning of official documents related to the appointment of the individual. Provide the ministry with a conclusive unique list of valid matricule numbers and the associated biometrics of the employee. This database is the basis for a clean-up of the payroll and HR systems, whereby reducing the monthly expenditure of the ministry. A total of 22 000 out of 130 000 was removed from the payroll. Liberia 2011 Elections A need was identified to produce a clean and duplicate free register in an effort to ensure a free, fair and transparent election. In this endeavour, biometrics (facial) technology was chosen; dictated by the use of facial images as the given data available; to be a feasible and qualitative means by which the production of a duplicate free voter register were produced. Requirements analysis, design, customisation, implementation and support of the Candidate Management System used to register Presidential, Senatorial and Representative Candidates. The French UI system included the registration, deduplication and maintenance of candidates as well as reporting and the production of electoral lists and ballot and result templates for printing. Tanzania 2015 Voter Registration Design and implementation of the EMC Documentum Voter Register and upgrade of the Voter Registration and Result Manage- ment System.
  • 10. We have registered over 150 million citizens and have issued different types of cards including identification cards, voters’ cards, resident permits, driving licenses, work permits etc. Some of our key projects are described below. CLIENT EXPERIENCE Telkom Design of a customer hub to enable master data management of all customer data in Telkom. Design, implementation and support of a document management system Health Professions Council of South Africa Implementation of Oracle Financials, HR and Payroll, Procurement, CRM and Document Management to streamline the operation relating to Registrations, The Registrar’s office, Professional Boards, Finance and Procurement, HR and Payroll, Legal, IT, Support Services, Public Relations and CPD (Continuous Professional Development). Implementation of an enterprise data warehouse. Department of Correctional Services Design and implementation of a document management and imaging system. Department of Health Definition and design of the e-health record system Supply and Implementation of a Drug Supply Management System for National Department of Health and 4 Provinces. Limpopo Department of Health and Social Development Part of LHC Health Solutions consortium responsible for the implementation of Oracle for the Medicom application, with Oracle Financials and Purchasing in the Academic Hospitals and the supply and implementation of the Pharmaceutical Logistical System. Lesotho Revenue Authority Implementation of Oracle Financials, HR and Payroll, with the development of a Cashiering System for revenue collection. National Home Builders Regulation Council Full web enablement of NHBRC’s systems to facilitate a customer centric environment. Installation of mobile technology to expedite customer service and supplier processing. GIS reporting and access for all stakeholders. Automation of Supply Chain, Financial and HR processes. Responsible for the Project Management and implementation of Oracle Financials and Distribution modules. University of Port Elizabeth Responsible for the Project Management and implementation of Oracle Financial and Distribution modules. We were also responsible for the day-to-day support of the system. National Department of Water Affairs Developed an IT strategy for Water Services business area of the department Conducted a systems review for the Operations branch of the Department As part of the Arivia Consortium Road Traffic Management Corporation Implementation of Oracle e-Business Suite 9
  • 11. 10 South African Police Services The Firearms Control Systems or as it is being referred to in short FCS is a state of the art technology embracing system with it’s main business function focused towards managing and controlling the firearms licensing process from manufacturer through the licensing application procedures at the South African Police, culminating in a decision to award and issue of a license to the applicant or in some cases a refusal. System Components Documentum Enterprise Solution Unix and windows based Oracle Database, Oracle Forms and Oracle Portal Security applications at both Software and hardware levels (biometrics, security encryption at network level etc) Scanning Application for front desk scanning and high volume back scanning ( 75 million records implemented a Document Management System in support of the loan origination process, which is core to their business activities. The intention was to provide a central repository for all documents, which are linked to all funded projects and business activities. The other aspect of the solution was to provide an integrated document management solution for the HR department through the seamless integration of a SAP HR module with Documentum, the selected Document Management System at IDC. Established the capability to recruit, employ and train election staff. We provided various training interventions. We also provided programme management capacity during the 1999 General Election & 2000 Municipal Elections. We managed the election logistics in 1994, 1999 and 2000. We were responsible for the set-up and management of the Temporary Voter Registration Task Force. We implemented a logistic management system for the management of election logistics. (Executed jointly with KPMG, Africon and SAB&T). Road Accident Fund Developed a Master Systems Plan for the Department of Transport. This plan currently serves as a basis for all IT projects pursued by the Department. Defined systems requirements and business processes for the Road Traffic Infringement Agency (RTIA) that were used as specifications and terms of reference for a tender to deliver required systems. The RTIA is an organisation that is in the process of being established by the Department of Transport to deal with the adjudication of road traffic offences. National Department of Water Affairs Developed a IT strategy for Water Services business area of the department Conducted a systems review for the Operations branch of the Department As part of the Arivia Consortium, Waymark is providing IT strategic Definition and Design of systems required by the Gauteng Gambling Board to enable the fulfilment of its responsibilities and functions as stipulated by the Act Department of Justice Responsible for the Development of the Pilot Court Document Processing System, the development of the Pilot Court Scheduling Application, the development of the Pilot Court Adjudication Application, and the development of the Pilot Court Kiosk. (Executed jointly with Phambili Information Technologies). Also supplied project leaders and technical support staff to on a contract basis through AST as main contractor. Dept of Trade and Industry Implemented a document imaging and workflow system for the Registrar of Companies. We supplied technical support staff to DTI on a contract basis.
  • 12. 11 Department of Labour Responsible for the following at the Compensation Commissioner: Organisational Development Organisational development Performance assessment and bonus scheme optimisation Claims System development. Financial System implementation for the Compensation Commissioner and Unemployment Insurance Fund Training master planning and training system and courseware development Development of components for the Skills Grant and Disbursement System. Development of the National Skills Fund Management System. Supply technical support sta to Department of Labour HQ on a contract basis. Dept of Communications Responsible for the implementation of Topic (Verity) Search Technologies, Cognos and Documentum. Department of Defence Responsible for the following: Development of a Desktop Training System for the Rooivalk Attack Helicopter. Development of a Logistic Training Master Plan for the South African Air Force. Development of a range of documentation Development of a range of training courses for the SA Navy. Conducting of various training technology analyses for the SA Air Force. Development of SA Air Force Logistic Information System (Jointly executed with Info plan and Paradigm). Medscheme Developed and implemented documentation management solutions & systems. Department of Transport well as recommendations of the implementation of a security infrastructure consisting of forum’s committees, departmental positioning and the associated roles and responsibilities. An evaluation of the current Information Security Management System was conducted according to the ISO (IEC) 17799/ SABS / BS and prioritized recommendations made. The technical security infrastructure was reviewed from an external interface and the appropriate recommendations were delivered. The technical security architecture was evaluated and a comprehensive, security mechanism selection table was developed per user type. Project with specific Reference to Business Process Definition and Work study Work Flow Assessment and Invoicing Systems Development Conducting of Training Needs analysis for a Range of Different Aircraft Systems Supplied Staff to IOCORE for the implementation of financial and oracle HR systems Review and modification of the current government , strategy and policy documentation as
  • 13. DIVISIONS OF BIGRADAP GROUP HOLDINGS ECMS: Enterprise Content Management Solutions (Partner) Bigradap Group Technologies (Pty) Ltd Bigradap Investment Enterprises (Pty) Ltd Bigradap Waymark Technologies (Pty) Ltd Sycomore Investment Enterprise (Pty) Ltd +27 (0) 87 095 1200 +27 (0) 86 559 1543 infos@bigradap.co.za www.bigradap.com Unit 31, Oxford Office Park 3 Bauhinia Street Highveld Techno Park Centurion South Africa +27 82 393 1996 +243 9900 19154