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Let’s Find out……
DiversityDiversity
Diversity is generally defined as acknowledging,
understanding, accepting, valuing and celebrating
differences among people with respect to age, class,
ethnicity, gender, physical and mental ability, race,
sexual orientation, spiritual practice and public
assistance status (Esty, et al.,).
And memorize it
Is it a
magic???
Did I really read
your
mind????
Want to see
how ???
Comparison:-
None of the cards were
dealt on thesecond
hand… ..
For that……….
WE NEED TO DIVERSIFY OUR HORIZONS…
DIVERSITY IS NOT JUST IN AGE, GENDER, RACE…
IT ACTUALLY LIES IN YOUR THINKING, YOUR
THOUGHT PROCESS
Time to ask yourself…
Why most of us do not think about going out of the
boundaries?
We had to draw the lines outside the boundaries.
This is what is required of us when we interact with
others as every thinks differently (outside of our
boundaries or " box" ).
Why is it so hard to others' point of views?
We often so busy thinking about our point of view,
that we fail to see others' point of views.
This is an example of how we sometimes see things that
are not really there.
And that’s how we tend to conclude the wrong first
impression of someone by looking at the physical
attributes.
What Do We Mean Managing Diversity?
A management system which incorporates the differences
found in a multicultural workforce in a manner which
results in the highest level of productivity for both the
organization and the individual.
What is EEO
Equal Employment Opportunities(EEO) means eliminating
barriers to ensure that all employees are considered for the
employment of their choice and have the chance to perform to
their maximum potential.
EEO practices include:
Fairness at work, hiring based on merit and Promotion based on
talent. It concerns all aspects of employment including
recruitment, pay and other rewards, career development and work
conditions
Workforce Diversity:
Gender
Women in the Work Place
Women’s earnings are less
than two-thirds of the
earnings of men.
Women hold only 12% of
corporate officer positions
• Treating people differently because of
their age
•
•
•
Performance does not decline with age
Older employees show better judgment, and are
less likely to quit, show up late, or be absent
Age discrimination is more pervasive than
managers
Age
Workforce Diversity:
Religion
Multi cultural country.
Accommodation for
Religious Beliefs
Providing flexible time
off for holy days
Posting holy days for
different religions on the
company calendar
Workforce Diversity: Capabilities and
Disabilities
Disability Issues
• Providing reasonable accommodations for individuals with
disabilities
• Promoting a nondiscriminatory workplace environment
• Educating the organization about disabilities
Workplace diversity
Workplace diversity refers to the variety of differences
between people in an organization.
That sounds simple, but diversity encompasses race,
gender, ethnic group, age, personality, cognitive style,
tenure, organizational function, education, background
and more
Challenges of Diversity in the
Workplace
Increased Cost of Training
Increase in conflicts
Communication
Increase in labor turnover and
absenteeism.
Resistance to change
Personality and Background
25
Benefits of Workplace Diversity
• Increased Adaptability
• Broader service range
• Competitive Advantage
• Variety of Viewpoints
• More effective execution
26
Attitudes Toward Diversity
• Ethnocentrism = belief that one’s own group
or subculture is inherently superior to other
groups or cultures
• Enthnorelativism = belief that groups and
subcultures are inherently equal
• Pluralism = an organization accommodates
several subcultures
27
Thinking “Outside the Box”
Task: Connect all 9 dots in 4 straight lines
without lifting the pen
The “Nine Dots” Puzzle
Thought to originate
from the Walt Disney
Company in 1969
28
(One of the) Possible Solutions
Notice the “Enlargement” of the “Box”
1.
2.3.
4.
29
The Changing Workplace
Dramatic
Changes in
the
Customer
Base
Changing
Composition of
Workforce
There are more
women, people
of color, and
immigrants
seeking
opportunities
Globalization
Competition
is intense
30
Challenges For
Management
CHALLENGES OF
CULTURAL
DIVERSITY
Organization Culture
Valuing differences
Prevailing value system
Cultural inclusion HR Management Systems (Bias
Free?)
Recruitment
Training and development
Performance appraisal
Compensation and benefits
Promotion
Higher Career Involvement of
Women
Dual-career couples
Sexism and sexual harassment
Work-family conflict
Heterogeneity in
Race/Ethnicity/Nationality
Effect on cohesiveness,
communication, conflict, morale
Effects of group identity on
interaction (e.g., stereotyping)
Prejudice (racism, ethnocentrism)
Promoting knowledge and
acceptance
Education Programs
Educate management on
valuing differences
Taking advantage of the
opportunities that diversify
provides
Mind-Sets about Diversity
Problem or opportunity?
Level of majority-culture buy-in
(resistance or support)
Challenge met or barely addressed?
Source: Taylor H. Cox and Stacy Blake,”Managing
Cultural Diversity: Implications For Organizational
Competitiveness,” Academy of Management Executive
5, no 3 (1991), 45-56
31
32
33
34
Thank You!!!!Thank You!!!!

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Diversity Management

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. Let’s Find out…… DiversityDiversity Diversity is generally defined as acknowledging, understanding, accepting, valuing and celebrating differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice and public assistance status (Esty, et al.,).
  • 9. Is it a magic??? Did I really read your mind????
  • 11. Comparison:- None of the cards were dealt on thesecond hand… ..
  • 12. For that………. WE NEED TO DIVERSIFY OUR HORIZONS… DIVERSITY IS NOT JUST IN AGE, GENDER, RACE… IT ACTUALLY LIES IN YOUR THINKING, YOUR THOUGHT PROCESS
  • 13. Time to ask yourself… Why most of us do not think about going out of the boundaries? We had to draw the lines outside the boundaries. This is what is required of us when we interact with others as every thinks differently (outside of our boundaries or " box" ). Why is it so hard to others' point of views? We often so busy thinking about our point of view, that we fail to see others' point of views.
  • 14.
  • 15. This is an example of how we sometimes see things that are not really there. And that’s how we tend to conclude the wrong first impression of someone by looking at the physical attributes.
  • 16. What Do We Mean Managing Diversity? A management system which incorporates the differences found in a multicultural workforce in a manner which results in the highest level of productivity for both the organization and the individual.
  • 17. What is EEO Equal Employment Opportunities(EEO) means eliminating barriers to ensure that all employees are considered for the employment of their choice and have the chance to perform to their maximum potential. EEO practices include: Fairness at work, hiring based on merit and Promotion based on talent. It concerns all aspects of employment including recruitment, pay and other rewards, career development and work conditions
  • 18.
  • 19. Workforce Diversity: Gender Women in the Work Place Women’s earnings are less than two-thirds of the earnings of men. Women hold only 12% of corporate officer positions
  • 20. • Treating people differently because of their age • • • Performance does not decline with age Older employees show better judgment, and are less likely to quit, show up late, or be absent Age discrimination is more pervasive than managers Age
  • 21. Workforce Diversity: Religion Multi cultural country. Accommodation for Religious Beliefs Providing flexible time off for holy days Posting holy days for different religions on the company calendar
  • 22. Workforce Diversity: Capabilities and Disabilities Disability Issues • Providing reasonable accommodations for individuals with disabilities • Promoting a nondiscriminatory workplace environment • Educating the organization about disabilities
  • 23. Workplace diversity Workplace diversity refers to the variety of differences between people in an organization. That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more
  • 24. Challenges of Diversity in the Workplace Increased Cost of Training Increase in conflicts Communication Increase in labor turnover and absenteeism. Resistance to change Personality and Background
  • 25. 25 Benefits of Workplace Diversity • Increased Adaptability • Broader service range • Competitive Advantage • Variety of Viewpoints • More effective execution
  • 26. 26 Attitudes Toward Diversity • Ethnocentrism = belief that one’s own group or subculture is inherently superior to other groups or cultures • Enthnorelativism = belief that groups and subcultures are inherently equal • Pluralism = an organization accommodates several subcultures
  • 27. 27 Thinking “Outside the Box” Task: Connect all 9 dots in 4 straight lines without lifting the pen The “Nine Dots” Puzzle Thought to originate from the Walt Disney Company in 1969
  • 28. 28 (One of the) Possible Solutions Notice the “Enlargement” of the “Box” 1. 2.3. 4.
  • 29. 29 The Changing Workplace Dramatic Changes in the Customer Base Changing Composition of Workforce There are more women, people of color, and immigrants seeking opportunities Globalization Competition is intense
  • 30. 30 Challenges For Management CHALLENGES OF CULTURAL DIVERSITY Organization Culture Valuing differences Prevailing value system Cultural inclusion HR Management Systems (Bias Free?) Recruitment Training and development Performance appraisal Compensation and benefits Promotion Higher Career Involvement of Women Dual-career couples Sexism and sexual harassment Work-family conflict Heterogeneity in Race/Ethnicity/Nationality Effect on cohesiveness, communication, conflict, morale Effects of group identity on interaction (e.g., stereotyping) Prejudice (racism, ethnocentrism) Promoting knowledge and acceptance Education Programs Educate management on valuing differences Taking advantage of the opportunities that diversify provides Mind-Sets about Diversity Problem or opportunity? Level of majority-culture buy-in (resistance or support) Challenge met or barely addressed? Source: Taylor H. Cox and Stacy Blake,”Managing Cultural Diversity: Implications For Organizational Competitiveness,” Academy of Management Executive 5, no 3 (1991), 45-56
  • 31. 31
  • 32. 32
  • 33. 33
  • 34. 34