Case study on healthcare IoT platform published by ThingWorx

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Case Study
The Internet of Things (IoT) is an evolving industry,
with an overwhelming majority of connected
products and data living in both healthcare and
industrial manufacturing industries. But what do you
do with all this information? How can you use it to
your advantage, your customer’s advantage, and
dissect the granular details that become proactive in
fixing problems?
ICURO, a digital business outcomes management organization, has implemented a strategy that
allows customers in healthcare and industrial manufacturing to access and use information from
ICURO’s unifying platform for delivering business outcomes.
ICURO’s Healthcare IoT Dashboard

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Case Study
Key IoT Business Drivers and Challenges
Before developing an IoT solution, ICURO hit a major roadblock
with its healthcare platform. Limited data sharing between
healthcare providers and insurance companies impeded
effective communication, resulting in frequent duplication of
efforts and making it difficult for each entity to deliver better
care while maintaining reasonable costs.
ICURO saw this problem as an opportunity to connect data
in one accessible, central location. Bipin Thomas, Chairman
of ICURO, remarked, “That’s how we got into the IoT space.
To resolve these data sharing issues, we started developing
tools and systems that connect products in meaningful ways,
enabling both entities to collaborate more effectively.”
The healthcare IoT division is led by a uniquely positioned
team known as Health Transformers, who specialize in
deploying evidence-based research strategies for the
emerging consumer-centric healthcare environment. The
ICURO Care Studio merges science and consumer-friendly
technology to redesign individualized care and integrate it
with healthcare delivery systems.
We position ThingWorx as
being an enterprise platform
that has robustness, security,
and the capabilities that at an
enterprise would look for.”
– Bipin Thomas, Chairman of ICURO
TheThingWorx Solution: Reshaping Healthcare
With ThingWorx, ICURO has enabled access to data by both
entities in a central location – eliminating duplicate efforts
and reducing costs without negatively impacting the quality of
patient care. Thomas added, “In healthcare, everyone is
seeking to lower costs. From this perspective, we wanted to
build common platforms that would drive cost and process
efficiencies for payers and providers.”
Healthcare providers are now also implementing the
platform to conduct patient care and facilitate patient
communications. ICURO is redefining healthcare IT by enabling
providers to work with patients remotely and determine
proper care through the data being retrieved from
patient metrics.
By monitoring patients while they are at home, healthcare
providers create an ecosystem around the patient and are able
to more effectively tailor treatment to patients’ medical needs.
With all of this new data, providers are better-equipped to
create custom care and more accurately predict and prevent
diagnoses. Thomas expanded on the enhancements, “With
these measureable improvements in healthcare processes,
the quality of patient care and patient enagement metrics
went up, but the cost of care came down – because all of
these practices are now unified, all under one roof, all on
one platform.”

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Case Study
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J6065-Icuro-CS-EN-0116
But, a good number of manufacturers are working with
machines, devices, and other equipment that are not
connected or ready to send data back to “home base”. These
machines must be retrofitted and updated to enable data
gathering and communication capabilities. Thomas says,
“The main issue here is to design and build products with
connected functionality. Retrofitting these machines can be
a challenge because you are dealing with different standards
and could potentially add on cost to make that machine talk
to you.”
Many manufacturers see it as a worthwhile endeavor in order
to get unfettered access to the wealth of data in their systems.
In the meantime, they must continue to push for the inclusion
of connected functionality in industrial machines.
ICURO andThingWorx:Transforming BusinessTechnology
With ThingWorx, ICURO has successfully positioned its
platform as a well-established, reliable tool for businesses.
ICURO has been able to differentiate itself in healthcare and
industrial manufacturing by focusing on the intersection of
business and technology; they do this by bringing in a
combination of functional and technology teams to enable a
unifying IoT platform. Centralizing data in location eliminates
the need to gather information from multiple sources, creates
new process efficiencies, enhances insights, and improves
outcomes. Thomas says these are all factors their clients come
to expect. “Basically this differentiates us, not just as an IoT
player, but as a unifying IoT platform that is transforming into a
unifying intelligence platform.”
This differentiates us, not just as
an IoT player, but as a unifying
IoT platform that is transforming
into a unifying intelligence
platform.”
– Bipin Thomas, Chairman of ICURO
Challenges, Solution, and Outlook for the Industrial
Manufacturer
Having recently expanded into the industrial manufacturing
industry, ICURO identified unique data gathering and analysis
challenges facing manufacturers. For those opertating large,
nationwide or global businesses with operations in remote
locations, it can be challenging and costly to get visibility into
data on performance. The process typically involves sending
a technician to the site to retrieve the data and then analysis is
conducted to evaluate operations and diagnose problems – a
costly and often ineffective process. To maintain optimal
performance, this needed to be done on a regular basis.
With ThingWorx, ICURO has built a solution that eliminates
these manual processes. Manufacturers are now able to easily
access this data remotely, resulting in a notable reduction
in costs and significant improvement in data gathering and
analysis. Thomas explained, “The IoT platform connects the
machines to a gateway that sends all of that data to those
who need it. Every part of the machine is sending data to the
dashboard in real-time, making it possible to see the status and
performance of any system as it is happening, even from across
the globe.” Now able to access a wealth of data any time,
anywhere, manufacturers gain new, real-time insights into
performance and, ultimately, improve overall
performance outcomes.