1.
Presenting Today
Krista Brubaker
Marketing Content Strategist
BizLibrary
Katie Miller
Marketing Specialist
BizLibrary

2.
www.bizlibrary.com/demo

3.
How would you describe your employee
training and development?

4.
How to maximize employee retention despite challenges.
Key training and development best practices that you can
implement to increase employee retention.
How to attract top talent.
What We Hope You’ll Take-Away

5.
“The only thing worse than training employees
and losing them, is not training them and
keeping them.“
Zig Ziglar

6.
61%67%
Higher engagement levels*
Greater efficiencies*
30%
Lower turnover*
65% of employees say the quality of training and learning
opportunities positively influences their engagement.
Source: Learning’s Role in Employee Engagement, ATD
* Source: CIO Insight from Aerotek survey 2013
Benefits Of Employee Development

7.
PAST PRESENT
THE EVOLUTION OF THE EMPLOYEE
9-5
WORK
Work Anytime
WORK
In a corporate office
WORK
anywhere
WORK
Company equipment
USE
Any device
USE
inputs
FOCUSED
On outputs
FOCUSED

8.
The coporate ladder
CLIMB
Your own ladder
CREATE
Work
PRE-DEFINED
work
CUSTOMIZED
information
Hoards
information
SHARES
On email
RELIES
On colaboration
technologies
RELIES
On knowledge
FOCUSED
On adaptive learning
FOCUSED
Learning and teaching
CORPORATE
Learning and teaching
DEMOCRATIZED

9.
"Employees of ALL ages, not just millennials, will no longer wait
for feedback that will help accelerate their 3 C’s – career,
compensation and contentment.
Offer CLEAR Career Paths, Learning Objectives, Expectations,
Accountabilities and Rewards. If you don’t, they’ll leave. There are
too many other options for them in the human capital
marketplace. Or even worse, they might stay.”
Bradword Wilkins, Vice President of HR, Altisource
The Biggest Disrupters in HR Are Speed and Simplicity, Forbes.com

10.
5 Training and Development
Best Practices to
Gain and Retain Your Employees
Develop the
leadership skills
of your managers
Clearly define
expectations
Ensure training
goals are aligned
with company
objectives
Deliver training
based on your
employees’
preferences
Recognize and
reward

11.
1
DEVELOP THE LEADERSHIP SKILLS
OF YOUR MANAGERS

12.
"Nowhere in our formal education do we ever cover how to motivate
others, handle difficult situations, articulate a strategy, balance
competing expectations, or any of the other communication skills that sit at
the core of what leadership is.
And just as we got good at everything else we’re good at through time and
constant practice, we need to be doing the same with leadership skills. A
quality leadership education program will involve daily exercises in
verbal, nonverbal, and written communication.“
Jeff Havens, Speaker and Trainer

13.
High Potential
Employees
New Managers And
Newly Promoted
Mid And Senior Level
Managers Technical And
Professional
Senior Directors And
Vice Presidents
Target Multiple Levels of Management
Supervisory and Team
Lead
Managing
Advanced Leadership
Executive Development

14.
Learn By Doing
Rotational
Assignments
Action Learning
Task Force or
Project Team
Mentoring

15.
2
SET REQUIREMENTS
AND EXPECTATIONS

16.
Achievement Accountability Accessibility
Three Elements of Employee Performance

17.
50%
LISTENING
Communication
1X1s vs. Annual reviews
Positivity = increased productivity
Regular Communication

18.
Levels of Expectations
Highest Level
Individual Level
Informal Level

19.
3
ENSURE TRAINING GOALS ARE
ALIGNED WITH COMPANY OBJECTIVES

20.
Set Clear Goals and Alignment
PROMOTE
Does the goal you are setting promote
goals you’ve set for the team and
organization as a whole?
MEASURE
Can you measure
it?
DIFFICULTY
Difficult, yet
attainable for the
employee?
GOALS

21.
4
DELIVER TRAINING BASED ON YOUR
EMPLOYEES’ PREFERENCES

22.
Chron.com

23.
LEARNER
EXPECTATIONS
• Easy to use - intuitive
• Learning experience fits to delivery
mode
• Content is accessible no matter what
device I’m using
• Content is accessible in any location
or work environment
• Easy to find and easy to share
• Engaging
CONTENT
CHARACTERISTICS
• Delivery looks familiar to me and there
is video to watch
• Content is personalized to fit my
needs
• Mobile – must have, it’s not an option
• I choose when and how to access
content
• Social – shareable with friends and
colleagues and I can comment
• Short, relevant video

24.
Employees aren’t engaged in training

25.
70%
90%
24 Hours: 70% of training has been forgotten
3 Days: 90% of training has been forgotten

26.
Tag Training Example
Development
Opportunity
Maintain
Work flow and
service
standard
Share and
discuss with
co-workers
TAG
TRAINING

27.
5
RECOGNIZE AND REWARD

28.
Manager coaching
Acknowledge
participation
Reward positive
behavior
Celebrate success
Align rewards with
business goals
Social learning
networks and
discussion boards
Continuous Encouragement

29.
Training and Development Punch Card
Receive a punch for each course completion.
Receive 10 punches and enter to win a $100 gift card!

30.
Social Learning
Network
• “Teller Round Table”
• Share ideas, questions, successes
and news
• New hires learn and discuss
specific topics
• Links to articles for discussion
• Subject matter experts as guest
moderators

31.
5 Training and Development
Best Practices to
Gain and Retain Your Employees
Develop the
leadership skills
of your managers
Clearly define
expectations
Ensure training
goals are aligned
with company
objectives
Deliver training
based on your
employees’
preferences
Recognize and
reward

32.
Questions?

33.
Employee Engagement Essentials Video Series
Created by our producer partner “The
Jeff Havens Company,” this is a nine
part video series that has been designed
to supply that missing piece,
approaching leadership in a new way
that will make creating an engaged
workforce easier than ever before. And it
will do so with far more humor and
entertainment than your typical
leadership course. So if you want to
learn how to become a better leader,
create a more productive workforce, and
laugh the whole way through, then
you’ve come to the right place!
Employee Engagement
Essentials

34.
Improving Your Workplace Communication
In this lesson, viewers will learn the
basic definition of communication and
come to realize that communication
attempts often go awry for various
reasons. Learners will also discover
solutions for common communication
mistakes at work and become familiar
with the 7 C’s of effective
communication. Ultimately, learners
should feel well-equipped to
communicate more effectively with
their coworkers, clients, customers,
and managers.
Improving Your Workplace
Communication

35.
Let us know through the poll if you’d like a free demo of
BizLibrary’s online course collection.
www.bizlibrary.com/demo
Try out these video lessons
and more!

36.
JOIN US ON
DIDN’T GET YOUR QUESTION ANSWERED?
Tune in on Friday at 1:30 pm CT
Chat with Katie about all things training and
get your questions answered!

37.
Thank you for attending!
Katie Miller
Marketing Specialist
BizLibrary
Krista Brubaker
Marketing Content Strategist
BizLibrary