Leading Remotely: Getting Great Results Wherever Your Team is Located
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The reality of the working world today, and for the life of a leader is that all of those you lead likely won’t be down the hall or in the next cubicle. Each day technologies allow more people to lead teams far from where they are, or even for people to work from home one or more days a week. While there are opportunities gained, this reality creates tremendous productivity and leadership challenges too. This webinar will help any leader navigate these challenges more successfully. We will outline the biggest challenges and systematically talk about how to cover them, and even take advantage of the opportunities remote teams offer us.If you lead a team remotely, or expect that you will in the future, this session will help you be more successful in building your team, developing your people and creating the results needed by your team. Led by leadership expert Kevin Eikenberry you will leave this engaging and interactive webinar with new skills and the confidence to use those new skills. www.bizlibrary.com
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Leading Remotely: Getting Great Results Wherever Your Team is Located
- 2. Presenting Today Kevin Eikenberry Co-Founder Remote Leadership Institute Jessica Petry Sr. Marketing Specialist, BizLibrary Follow along on Twitter: #BizWebinar @BizLibrary
- 3. At the End of This Session You Will Be Able To • Describe the biggest challenges remote leaders face. • Define at least three ways to improve relationships remotely between your team members and you. • Discuss the pros and cons of at least three remote communication tools. • Explain at least five specific tactics that will reduce the anxiety of remote employees. 3Copyright 2016 Remote Leadership Institute
- 4. Why Does Good Remote Leadership Matter? • 90%+ of major projects involve remote team members • 75% of managers above first line supervisor have at least one remote team member • 60%+ of managers are members of a remote team themselves • The trend isn’t going away copyright 2016 Remote Leadership Institute
- 5. Has Everything Changed? • More the same than different • The differences matter a lot 5Copyright 2016 Remote Leadership Institute
- 6. Remote Leadership copyright 2016 Remote Leadership Institute Leadership & Management Tools & Technology Skill & Impact
- 7. What are the Challenges You Face? 7Copyright 2016 Remote Leadership Institute
- 8. Common Remote Challenges • What are “they” doing? • How are “they” doing? • Not enough communication • Unclear expectations • What and How • Fewer consequences • Less opportunity to “check in” • (potentially) Less trust • Faulty assumptions 8Copyright 2016 Remote Leadership Institute
- 9. We have the responsibility to overcome these challenges 9Copyright 2016 Remote Leadership Institute
- 10. Performance Consultants Agree… “<10 % of problems are due to a lack of capability on the part of the worker…” - Performance Consulting, Dana and Jim Robinson Copyright 2016 Remote Leadership Institute
- 11. And . . . “The fact is that the system that people work in and the interaction with people may account for 90 or 95 percent of performance.” - W. Edwards Deming Copyright 2016 Remote Leadership Institute
- 12. So . . . “We need to change the system or process since we can’t use ‘Management by Walking Around’ when your team is around the world.” - Kevin Eikenberry Copyright 2016 Remote Leadership Institute
- 13. What Builds Working Relationships? • Mutual understanding • Frequent interaction • Evidence of motives • Evidence of competence copyright 2016 Remote Leadership Institute
- 14. Are we talking friendships? 14Copyright 2016 Remote Leadership Institute
- 15. Building Remote Relationships • Create clear expectations • Create interactions • Make intentions clear • Build credibility • Build connection copyright 2016 Remote Leadership Institute
- 16. Building Team Relationships • Create time and space • Make connections • Make it an expectation • Make time when together • Make time for fun copyright 2016 Remote Leadership Institute
- 17. Tools of the Trade copyright 2016 Remote Leadership Institute
- 18. Picking Your Tools •Meetings and presentations •IM/collaboration •File sharing •Email •Your webcam •Phone copyright 2016 Remote Leadership Institute
- 19. Tool Selection – Things to Consider •Richness •Scope •Asynchronous •Synchronous copyright 2016 Remote Leadership Institute
- 20. Why Don’t People Adopt Technology? copyright 2016 Remote Leadership Institute
- 21. Helping People Adopt Technology •Understand why •See it used (well) •Training and practice •Reinforce use •Does their boss use it? copyright 2016 Remote Leadership Institute
- 22. Richness • Multiple communication cues • Verbal • Vocal • Visual • Real time communication • Questions don’t fester • Suffers with number of people copyright 2016 Remote Leadership Institute
- 23. Scope • Consistency of message • Timing of message • Speed wins • Permanent record copyright 2016 Remote Leadership Institute
- 24. Richness vs Scope copyright 2016 Remote Leadership Institute Richness of Media Scope of Media High High Low Face-to-Face communication Video conferencing Individual phone conversations Conference calls Voice mail Blanket email Hard copy letters/memos Web meetings Individual email Bettina Buechel: Using Communication Technology (Palgrave , 2001) Wikis/ Blogs Chat/IM Social networking tools
- 25. Why are my remote team members anxious, nervous and stressed? 25Copyright 2016 Remote Leadership Institute
- 26. Reducing the Remote Worker’s Worries • Set expectations with your team • Include them more • Hold “rich” one-on-ones • Make a schedule- and keep it • Be available other times • Check in without checking up 26Copyright 2016 Remote Leadership Institute
- 27. 27Copyright 2016 Remote Leadership Institute
- 28. Remote Leadership copyright 2016 Remote Leadership Institute Leadership & Management Tools & Technology Skill & Impact
- 29. Action Plan •Reflection and application •Your best first step •When? •How else can we help? 29Copyright 2016 Remote Leadership Institute
- 30. A Special Offer copyright 2016 Remote Leadership Institute http://www.remarkablelearning.com/remote-offer
- 31. Contact Us… Kevin@KevinEikenberry.com http://RemoteLeadershipInstitute.com http://KevinEikenberry.com Twitter: @LeadingRemotely @KevinEikenberry YouTube: http://RemoteLeadershipInstitute.com/YouTube 31Copyright 2016 Remote Leadership Institute
- 32. Questions?
- 33. Remote Leadership – 18 Course Series
- 34. Try out these courses and more! Let us know through the poll if you’d like a free trial of BizLibrary’s online course collection. Thousands of videos and unlimited access for your employees. www.bizlibrary.com/free-trial
- 35. Join us for future webinars! www.bizlibrary.com/webinars For Upcoming and On-Demand Webinars
- 36. Presenting Today Kevin Eikenberry Co-Founder Remote Leadership Institute Jessica Petry Sr. Marketing Specialist, BizLibrary Follow along on Twitter: #BizWebinar @BizLibrary