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Moving Forward with Mobile John Dennett, Dir. Mobile Prod Management October, 12 2011
Growth of Smart Phones Within the next 5 years, virtually all phones sold will be smart phones. (Mobile Trends)
Web Access By 2013, mobile phones will overtake PCs as most common Web access device worldwide
1/3 of smartphone users launch apps before getting out of bed. App Usage
Smartphones for K-12 Students 44% 13-17: of high school students have access to a smartphone Fastest growing  age segment for smartphones in 2010 10 62% Minutes of talk of K-12 students prefer mobile devices over laptops for learning and media 20 Minutes of media consumption
Access to knowledge
Revolution not Evolution Reframing the conversation: Notion of mobile is only 2-3 years old Own personal environment Mobile-first approach to software development
Mobile Device Capabilities Challenging our ideas of usage Multi touch Access to internet at high speed Capability for sensing motion and  	orientation Location awareness Media Capabilities
Why Mobile Learning Individualized learning Learning is fun Collaborative and interactive Attendance and participation Engagement
Getting Started, A Balancing Act Moving Too Fast: ,[object Object]
Unbalanced adoption
Poor user experience (teachers and students)
Poor results
Policy confusionMoving Too Slow: ,[object Object]
Students use devices for non-academic purposes
Always playing catch up
Hard to change direction when you over-planThe Right Balance: ,[object Object]
Professional Development and Support
Acceptable Use Policy in place
 Measurement is part of the process
Plan for agility
Plan to understand evolving needs,[object Object]
Modeling Usage Embrace social media Communication Channels PR/Brand Establishment Setting an example Support
What to do about Devices? Reconceptualize them as anytime, anywhere data collection, content creation, and learning tools Portability Low learning curve Cost 95% + functionality Fun and collaborative The switch to personal mobile devices has moved the focus away from getting information to learning and asking questions.
Internal Readiness	 Technology Network Access Power/Charging Stations Device Support LMS, Apps, etc. Policy ,[object Object]

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Moving Forward with Mobile

Notas del editor

  1. Thank you for giving me this opportunityMy name is Olivia Spain, VP for Mobile Operations and I have been with the division for almost two years, In fact is was two years today at this same venue and same event where we announced that Bb had invested in a mobile division and just acquired a company called Terribly Clever consisting of a group of students from StanfordQuestion for the group How many of you have mobile projects, actively using mobile devices for education purposes in your classrooms or schools?Four key topic items for today’s presentationInsight into mobile industry – Marketplace observations, trends that we are seeing with respect to mobile devices, innovation and usageDiscuss opportunity at hand for deploying mobile in the K12 environment, real opportunity to embrace devices as a catalyst (to changing teaching and learning)Review key components to consider for how and where to get started – some of the key considerations to keep in mind and some of the challenges that you face as you work on deploying mobile for your schools and districtQuick glimpse into our current mobile offerings and where Bb is spending its time and resources as we invest heavily in mobile solutions for educationBefore we dig into those topicsAs I mentioned earlier, I have been working with the mobile team for two years, since 2009. In preparing for this presentation, I took some time to reflect on how things have chnaged in the past two years. Two key observations of things that have changed for K-12 when it comes to mobility Biggest concern used to be changing the dominant attitude about the place or smartphones in the classroom, I don’t believe that is any longer the issue. Amount of schools banning devices has gone down, number of pilot programs has greatly increased Used to be that students would be surprised at the thought that mobile phones could be used for learning, they saw their phones as mainly for social uses. Younger kids using for learning before using it for communication and social purposes. For example, my children started using my smartphone a couple of years ago and they were interested in the matching pair app, wheels on the bus app, filling in the drawing with shapes app, drawing using Doodle Kids app. It was not until my eldest started learning how to write, that she began using it to practice spelling and composing words. Of course that quickly evolved to texting and looking up people she knew so she could call. Most of my colleagues have all received a text that simply said Mikaela.Children today just automatically start using them for educational purposes and the communication and social uses follow
  2. Let’s take a look at some of the key statistics to provide some contextOver the past few years we have seen the growth of smartphones just take off.In 2009, A Frost & Sullivan analyst, predicted that within 5 years virtually all phones sold will be smart phones recession in the 12-18 months prior , mobile phone sales have experienced slower growth, but the number of subscribers still grew during that period, while the growth in smartphone sales was "amazing" and was in line with what could be expected during a growth market, Purdy added.For 2009 - 1.2 billion mobile phones expected to ship globally and, nearly 190 million will be smartphones, In 2010, nearly 1.3 billion mobile phones will ship globally, and 250 million of them will be smartphones, according to the analyst firm.Likewise,Forrester predicted back , in 2007 that by 20101 B PCs on earth and 1.2B mobile devices on earthwith shift that is going on. More mobile devices than PCs – what does that mean?Think about what is the dominant technology platform an institution should be thinking about as it tries to connect with constituentsOn a personal note, My Mum just added herself to the colored section of the graphic She just called me last weekend, to tell me she had bought an iPhone, thrilled that she could keep shopping lists but not sure how to text; smart phones aren’t just “phones” anymore, they connect people with all aspects of their own lives, not just other people
  3. We have seen the explosive growth of smartphones, now it makes sense to look at how that is changing what we are doing with the devicesMany of you may have seen this study and slides from Morgan StanleyDiscuss computing cycles and the evolution of those cycles. The mobile internet cycle is the 5th of its kind and they tend to last 10 yearsIn the 2000s desktop internet reached 1B devices, this study predicts that the mobile internet cycle will reach 10B devices before 2020The study predicted back in 2009 that mobile internet users were going to surpass desktop internet users around 2013/2014in Q4 2010, Smartphone sales exceeded PC sales for the first time (100.9 million smartphones, 92.1 million PC’s shipped; data from IDC). “Smartphones” don't include the tens of millions of tablets and iPods which could be considered mobile smart devices as well.Smartphones have the equivalent computing power, they are essentially providing computing in your hand all the timeanytime, anywhere accessWe will discuss this access to www and information and the impact that is having a little later
  4. Recognize the rapid adoption of smartphones and the fact that they are becoming the key computing device for accessing the web. It is important to take a step back and see what changes this is bringing about, what kind of impact this is having on our information consumption and the way we interact with that informationBeyond internet access, apps are redefining the ways we engage with information and media While the stats tend to differ based on the study, they all tell the same story Graphic from April 2011 Zokem research (as viewed on ReadWriteWeb): Apps, at 667 average minutes of usage per month, were the second-most popular smartphone usage category after messaging (671 avg. minutes/month). Meanwhile, Web browsing was fourth on the list at just 442 minutes per month. Time Spent on Mobile Apps Has Surpassed Web Browsing. People are engaging 81 minutes a day with apps on their smartphone as opposed to 74 minutes a day web-browsing on the PC! (Tech Crunch)Mostly being used as social media, Show of hands, who has social media apps on their smartphones? FacebookGO beyond to use devices for learning, Need to invest in social media as well as mobile usage, We will discuss Modeling using social media for educational purposesValue of app over surfing on the web over the phoneQUOTE: 1/3 of smartphone users launch apps before getting out of bed: data from Xcube labs infographic, see also http://www.redmondpie.com/one-third-of-americans-use-smartphone-apps-before-they-even-get-out-of-bed-in-morning/
  5. Currently, ~44% of high school students have access to a smartphone.(Ask audience to raise their hand if they currently own a smartphone. Now ask audience to raise their hand if they owned a smartphone 1 year ago, 2 years ago, etc…use it to demonstrate major growth in smartphone adoption in past few years, leading into fact that middle/high school students are the fastest-adoption age segment) However, that age group is also the fastest growing segment of smartphone adopters; soon, the majority of K-12 students will have their own smartphone, or access to a smartphone(“Pass Back” effect: especially among younger children, adults will “pass” their phone on to children for large chunks of time to keep them entertained, mostly in the car) Kids who own their own smartphone average 10 minutes of talk and 20 minutes of media consumption per day; phones aren’t used as “phones” anymore!Smartphones are now the way kids prefer to consume information. Recent studies have even found that kids will rank smartphones higher than TV’s for the way they want to access media.(Sources: Sesame Workshop, Comscore, Joan Ganz Cooney Center)
  6. With the web and mobility and kids connected lifestyles, Information is everywhere. Pedagogy models are forced to change from an “I teach” model to “we learn.” In the past, teachers were the source of information for students, and the goal of teaching was to pass this information on. Now,providing information is no longer a challenge to teachers since information is everywhere for students to access; teachers must advise students how to analyze the information they are inundated with.Example: in the past, we had encyclopedias that were considered the authority of knowledge. Now, we have wikipedia; knowledge bases that are shared and constantly updated by communities, instead of a single central source.Why?news happens faster than “experts” can report it; now we get news from Twitter, Facebook, etc. Look at the role social media is playing in the key conflicts that exist in the world right nowHorizon report – value of innovation and creativity is increasing – reflected in the way we design learning experiencesThe way students learn is changing based on the way that they live. Mobile learning is modern learning.
  7. Shift from you having access to the world (www) to the world coming to YOU. Not the next just step; completely revolutionary! **Iphone gloves photo: smartphones and the mobile access they provide have literally changed everything about our lives. Gloves have been made the same way for centuries; now gloves have to be made to work with Mobile devices because that is how people live their lives!**Anyone in this room have a pair?Information is now accessible everywhere you are; mobile is “the” way businesses, developers, etc. think to connect with peopleCurrent notion of mobile is only about 2-3 yrs old, before that thought of portability (can take information with you), looking now at notion of mobility Taking web and developing that out, logical step is to develop mobile web presence, need mobile web site as part of mobile strategyNumber of different environments, creates an interesting problem, 231M websites, 13.71B web pagesWhat’s different – create their own tailored personal mobile environment, very different than collecting bookmarks (organizing apps, widgets)Personal technology experience, pulling down apps and creating personal space – helps them be much more PRODUCTIVE. Accomplish what you want, when you wantConsumer personal technology finding its way into public consciousness Gartner is predicting drive towards mobile first approach to software dev, instead of developing for notebook or desktop, potentially moving a bit away from web or mobile web environments being out there Accomplish what they want when they want Adoption and use of consumer mobile, changed way to think about it. I am creating instead of institution creating it. If move from institution issued pc to another, same experience, not the case with mobile device. Experience may be differentCALL OUT FOR KAYVON’s Keynote on Tuesday
  8. More than just phone and pc merging together. Great innovation, rapidness – need to embrace this and get comfortable with unknown and constant innovation. New ways of connecting with the world around us.Multi-touch: kids naturally know how to use a touch screen, no explanation is needed.Examples uses in education: drawing capabilities, learning letters and numbers, interacting with information, etc.Access to internet at high speed: ability to quickly find information as we have inquiries, no matter where we are. Not tied to a computer to have access. Examples in education: fact checking, news updates on current events Accelerometer (motion and orientation): this capability is changing games! Example uses in education: leveler, compass, Dr. Awesome (simulating experiments)Location Awareness: GPS capabilities. Examples in education: Augmented reality – Buffalo Hunt (the new Oregon Trail!), Field TripMedia Capabilities: music, video; rich media is one of the keys to successful 21st century course. Field Trip – photosPROJECT K-NECT, Onslow County, NC – solve interactive math problems using video, instant messaging and logging capabilities of device. Dr. Cathy SpencerSimulated based learning, interactive exam prepEmbody convergence of several technologies that lend themselves to educational useIncluding e-book readers, annotation tools, apps for creation and composition, digital capture and editing, and social networking toolsGPS and compasses allow sophisticated location and positioningAccelerometers and motion sensors allow the device to be used for gesture based computingDigital capture and editing bring rich tools for video, audio and imagingMore and More it encompasses it all, innovation at an unprecedented paceiPad – look at these devices as good candidate for one to one solutions. The Elements appincreasingly compelling function is ability to store and display dozens of full length books, use virtual bookmarks, highlight and annotate passages, look up words and perform other study tasksConstantly iterating
  9. How many of you have had a question or a disagreement in knowledge with a co-worker of friend and turned to that person and decided to look it up on your smartphone?Not just because it is the next horizon; this is the way kids expect to access information!Benefits of Mobile LearningIndividualized learning and instructions – automatic personalization, all learning styles are engaged and there is no one size fits all program, most adapt to learner’s strength and allow them to work through weak spots in privacy of handheld and do additional work whenever they chooseDemand for personalized learning is not adequately supported by current technologies or practices. Support individual choices about access to materials and expertise, amount and type of educational content and methodsLearning is seen as fun – game format, relate to relevancy of real world experiences. How they expect to access information.Collaborative and interactive – tends to increase communication between peers and instructors. Mobile phones are also the way students connect with each other (text, social networks); can and should be harnessed for educational purposesDiscipline issues nearly vanish – went down 90% after Rowan-Salisbury School System implemented a mobile learning project. Because students were more engaged on learning activities on school bus and less time to bother other students. All homework turned in on time example.Class attendance and participation – no need to cancel class due to bad weather, can access information and submit work, leverage two camera systemSave schools money When mobile devices are introduced, studies show that students become more excited about learning and teachers become more enthusiastic about teaching Don’t think of m-learning as an expensive way of throwing new money at an old problem, m-learning should be seen as the best and cheapest way to leapfrog into the 21st century, benefit of cheaper technology that student already has, most of infrastructure isn’t in the school but in the cloud, which means mleanring program’s back office hardware costs are negligible Mlearning must enjoy the same investment from parents and teachers that other classroom activities do – does not run itself, it needs managementCollaboration is key for all aspects – child safety, content filtering and safeguarding against internet’s unsavory elementsExtends Learning – many activities related to education and Learning take place outside walls of ClassroomWhy is mobile a big dealIt is convenient – in hand, working with it, can look something up right away. When you need it at the moment you need itConnected – portability 10 years ago, beyond boundaries of what is stored in hard drive, potential of always being on without wiresVery interactive – GPS, four square, augmented reality – use camera phone to identify places, overlay events – interacting in real time worldContextual – art student, what is going on in that gallery, tying you and our physical presence to world around youPersonal – reason we use them is different Mobile – ability to be responsive to needs at moment and appropriate to get done what needs to be addressed at that momentThink about it as - Out there and available to respond to demand, very appropriate for specific usesWeb environments – struggle with understand who is looking at website, lots of complex algorithms to mining data and looking at that info Mobile – very agile, respond quicklyAlso enterprise – ties into other systems – washing machines, deal with billing, deal with on spot transactional activities, reserving room for studyingDrive better utilization, better reporting, facility services, submitting work orders,Tactical and strategic – think about delivering services 5 years from now – mostly self service rather than location driven for services, more 24/7
  10. Mobile Adoption needs to balance speed vs implementation planningIn order to do this in timely and efficient way, requires planning but also have to consider rate of adoption of mobile in K-12 students. Have to think about keeping pace with device technology and the ability to impact teaching and learning; as rate of smartphone adoption increases, you need to be responsive to student/parent/faculty needs. This is also a unique time in mobile; we have a big opportunity to utilize technology for the better, but the opportunity could easily be missed. Too fast and you risk frustration on behalf of teachers and students; too slow and you risk instructors and students forming their own mobile practices and policies independently, not having cohesive mobile learning policies. This is really what we want to spend the next few minutes talking about. We’ve heard from many of your peers and many of our clients that they were struggling on how to find this balance. We want to offer a summary approach for how to do this based on our experience but really offer this as a discussion; there is no single “right” way since every school has its own needs, resources, and expectations.
  11. “As you start considering a mobile strategy, these are the key areas to through”Modeling usage: setting an example for others, embracing mobile devices and social media, getting comfortable with technology and capabilitiesInternal Readiness: focuses on 2 areas, Technology and Policy Professional development and support: making sure your students and teachers make effective use of technologyAssessment & Ongoing Strategy: measuring success, planning for the future Iterating – not one big change, lots of small changes – New Milford High School – Eric Sheringer – wrote article about embracing Web 2.0 technologies
  12. Rapid growth has created a crisis and an opportunity for school leaders.First become aware due to unpleasant circumstancesAs mobile and social technologies become ubiquitous, attempts to block them are increasingly ineffectiveAs become more powerful and more affordable their potential for enhancing student learning has become more clearExplosive growth in students creating, manipulating and sharing content onlineEducation needs to account for the use of social media toolsLead and model appropriate uses of the tools, students are constantly texting and accessing Facebook and Twitter tools are not the problem, it is the behaviorprincipals should become users and explorers of social networking instead of banning it - Use blogs, Twitter, Facebook, Skype,Three Examples:New Milford Principal:facebook page, Communication Channels: social media is the way everyone interacts with everyone outside your school. Shouldn’t you use that channel to communicate? With StakeholdersPR/Brand Establishment: once you establish the communication channels, they exist to help your school’s external relations (PR, brand) ConsistentSetting an example: you are an example of how social networking can be a positive influence and used for good in the education sphere. Lead the conversation around connectivity, engage students in supportSupport: just as you have an establishment for communication and PR, you have a way to provide support and increase responsiveness. Example: Dave Meister Paris Cooperative High School - if student or teachers asks him something he tweets it out to his network and within 5 minutes gets answers and opinions Also used video blogNew Milford High School – Eric SheningerMany shifts in terms of instruction and communitation – transformative culture more in line to meet the needs of students Not one big change but lots of small changes that have resulted in shiftsHis enlightenment to the educational value of web 2.0 technologyPhilosophy on social mediaEffectively communicate with stakeholdersEstablish consistent public relations platformDevelop a brand presence that promises valueAuthentically engages students in learning process – Blog example from senior with advice
  13. Touched on this when we talked about device innovation and technology earlier.One of the driving factors is the reality of school budgets, part of the reason there is more focus around the use of mobile devices in education. The truth is that mobile presents a big opportunity. As such we need to talk about how to tackle the issue of access, equitable access and providing devices and/or BYODWhen mobile devices are introduced study shows students become more excited about learning and teachers become more enthusiastic about teaching.Devices 1:1 vs. BYOD not necessarily a one-time decision, multiple solutions possible within district, what type of devices?), Promote 1 to 1 access including students own devicesIn Project Tomorrow survey in 2010, 62% of parents surveyed were “likely” to purchase a mobile device for their child for use in the classroom or for educational purposesUse examples: it is important to address the real or presumed issue of digital equity. Some, like ISD 279-Osseo Area Schools (MN), are “seeding” their programs by providing devices to students who maynot have their own. Arlington Public Schools- Jametsown, devices since 2004, pods of devices, include iTouch, iPad, Nintendo devices. Move around from classroom to classroom, devices have grown in # over the years St. Marys City School District (OH), mobile devices provided by the district are implemented grade-level by grade-level to minimize any missteps and teachers are encouraged to find their own way to integrate them into instruction.Similarly, in rural Ohio in St. Marys City School District (OH), mobile learning devices and broadband access are provided to students free-of-charge. Through a combination of government pricing, as well as e-rate and free and reduced lunch funding, the district has implemented a cost-effective program for students. It is Menchhofer’s belief that at some point the cost to the consumer will be low enough that parents will be able to pay for the device and broadband access for their child.Newton Conover Health High School – bring devices, access filtered wifi, teachers use facebook and twitter to connect to studentsMadison City Schools in AL – created 1 to 1 initiative whereby students could bring own devices, assigned network name and created segmented wifi networkWolf Creek Public Schools, Other schools encourage students to share devices. Still others have determined that the school or district will take responsibility for providing students with mobile devices. Prices for devices continue to become more and more affordable, as is the cost of a data or voice plan.Interesting point about using your own device, set up with your own favorites, functionality. Leveraging different aspects of life in one place
  14. Readiness breaks into 2 categories: technology and policy. Technical challenges are easier to conceptualize and solve, social and policy issues are more difficultWi-fi or 3-G networks: how will your students access web, apps, etc?Power/charging stations: how will you keep devices working?Device support: what happens in the event of technical issues? Assign support person at each school. Use students – Wolf CreekLMS, Apps: what do you have now vs. what will you need? How are they procured?Acceptable Use Policy: you can repurpose your internet use policy, may need to supplement depending on how and where devices are used (only in class? Only outside of class? Etc.)Disciplinary Action: what happens if students don’t use devices as intended? What happens if students don’t bring their devices?Student Involvement: BYOD vs. 1:1- who supplies devices? What devices are acceptable? Can you scale a solution to account for multiple types of devices?Support: who provides it? What does a student do in the event a device needs service?Investment from parents and teachers that other classroom activities do, does not run itself, needs management, collaboration is key. Child safety, content filteringUsage “social” (expanding on web policy: what you are accessing, time spent on devices, disciplinary action for offenders, communication, definition of appropriate, safety, privacy, plagarism, cheating; providing usernames/passwords that can be monitored on the back end), Infrastructure (wireless vs. carrier, IT support staff, mass connectivity, device support), Monetary (purchasing devices and apps, other fees), Second Converge articleQuestions to think about and key takeaway nuggets can leverage baseline of web policy etc. Not starting from scratchWolf Creek Public Schools, Paris Convergence, New MilfordWhat is the ideal infrastructure needed to support this kind of learning environment?What do you need to support devices beside wireless connectivity?How do you sync and purchase apps in volume?How do you scale devices?How do we make sure all children have the same experience if they don’t have high speed access at home?How do you define acceptable use?
  15. Teacher and Student readiness is crucial! Can’t make the most of mobile capabilities if technology isn’t used properlyLMS - Used to concept of extending learning beyond classroom. How can you continue to leverage access to course material and communication from the mobile device? Speak Up survey in 2010, noted that almost 2/3 of teachers are taking advantage of school portals and uploading class information to keep students and parents informed about grades, homework and class activitiesForce teachers to use for grading and lesson plans parents can see lesson plans, teachers get more comfortableTraining: Teacher and Student. Device and LMS/App. Train the trainer, in service meetingsResources - AsTraining needs resources: instructional designers? Seminars? Etc.Evaluations – providing rubric to be used in evaluations, informal and formal. Do not mandate, choose to empowerOutside of classroom – staff meetings etc. Google docs exampleEncourage educators to join education social networks (Edchathashtag, Educator’s PLN, connected principles, etc.)In St. Marys City School District (OH)**the district invests in extensive professional development and as a result, teachers meet on their own sometimes once a week and as a larger group, once a month, to discuss advanced uses. Teachers are also helping each other more via email. “Our experience is that teachers are looking for ways to become more effective in the classroom and mobile learning is a great tool to facilitate this. The positive energy that is being generated has infiltrated our district, and it has been awesome,” shares Menchhofer.
  16. Just a quick look at this team and you will find no rookiesSpent my first 6 months building the teamBroad experience across the teamPrivate companies (entrepreneurial)Running large scale organizations (metrics-driven)Development experience includesIn-house developmentManaging subcontracted development relationshipsLot of experience in all functional areasCore of strong operational executionProvide us the ability to focus on longer-term, more strategic issues
  17. Before you implement mobile learning initiative, you need to define your criteria for “success” (engagement and student attitudes? Scores? etc.)Once you have defined your criteria for success, you can create a plan and method for measuring success to make sure you are meeting the objectives you set out to accomplishBecause technology is changing and evolving so quickly, you also need to have a plan in place that allows you to be flexible and adapt as new devices and device capabilities are released into the market. How frequently will you replace devices? How will you continue to educate teachers about new mobile learning capabilities as they are released? These are the types of questions to consider for the future. Expect the unexpected! (Example: Android didn’t exist 2 years ago; now it is the dominant player in the smartphone market)
  18. We have two solutions for our clients that come in the form of two apps. One is Blackboard Mobile Central, providing communities access to employee services and information. The second is Blackboard Mobile Learn, our teaching and learning app.Blackboard Mobile Central – a set of mini apps that form a powerful native application focused on delivering corporate services and information to a mobile device. Really focused on engaging employees with the company as a whole to keep them connected and interested.Blackboard Mobile Central is built natively for Android, BlackBerry, iPhone, iPod touch, and webOS devices; as well as a Mobile Web version.Blackboard Mobile does not require an LMS.The other piece is Blackboard Mobile Learn which provides deep two way interaction between employees and Blackboard Learn, ANGEL or CE/Vista via the mobile device again in a native application format, for iOS, Android, BlackBerry, and webOS devices.There have been over 2,000,000 Blackboard Mobile app downloads from the various app stores.Everyday about 4,000 people download a Blackboard App.
  19. By being able to update engaging features like blogs and discussions beyond the classroom walls, you provide students with the opportunity to apply academic learning to real-life settings. For example, photos and videos taken from the students’ device, on a field trip or on a students’ free time, can be immediately loaded to the course environment and shared with you and with other students.
  20. By being able to update engaging features like blogs and discussions beyond the classroom walls, you provide students with the opportunity to apply academic learning to real-life settings. For example, photos and videos taken from the students’ device, on a field trip or on a students’ free time, can be immediately loaded to the course environment and shared with you and with other students.
  21. Just a quick look at this team and you will find no rookiesSpent my first 6 months building the teamBroad experience across the teamPrivate companies (entrepreneurial)Running large scale organizations (metrics-driven)Development experience includesIn-house developmentManaging subcontracted development relationshipsLot of experience in all functional areasCore of strong operational executionProvide us the ability to focus on longer-term, more strategic issues
  22. Just a quick look at this team and you will find no rookiesSpent my first 6 months building the teamBroad experience across the teamPrivate companies (entrepreneurial)Running large scale organizations (metrics-driven)Development experience includesIn-house developmentManaging subcontracted development relationshipsLot of experience in all functional areasCore of strong operational executionProvide us the ability to focus on longer-term, more strategic issues
  23. Just a quick look at this team and you will find no rookiesSpent my first 6 months building the teamBroad experience across the teamPrivate companies (entrepreneurial)Running large scale organizations (metrics-driven)Development experience includesIn-house developmentManaging subcontracted development relationshipsLot of experience in all functional areasCore of strong operational executionProvide us the ability to focus on longer-term, more strategic issues