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Helping create
brands for the
future _




                 Viral content marketing
                 by Jyotika Malhotra




                              14 December 2011   |   All content copyright
Source – http://learnenglish.britishcouncil.org/en/magazine/viral-marketing



What is virality?
_
                    ^‘Gone viral’ means a piece of content has been well received and
                    widely shared


                    ^When word of mouth turns to word of mouse


                    ^Examples
                          ^‘Why this Kolaveri Di’
                          ^Growth of Hotmail.com (fastest in the world)
                          ^ Vodafone ZooZoo ads and more…




                                                                                                  2
Understanding
  virality _                Reed’s Law: Network supports formation of groups




^Consumer + Producer =
Prosumer

^As even consumers can
produce, share and create
content




                            ^Leads to formation of communities and interconnections between
                            them; groups can talk with each other and within allowing for
                            exponential growth . For the mathematically inclined the details are
                            here: http://bit.ly/reedslaw




                                                                                                   3
Source – http://www.noahbrier.com/archives/2007/06/the_math_of_viral/
The math of
viral _




              ^In the old days of media buying, Value = Cost
              ^Viral marketing attempts to get value far and beyond cost
              ^While cost is still constant, value grows exponentially
              ^Post critical mass crossover/ Tipping point, the network starts paying
              ^The fundamental flaw underlying both Metcalfe's and Reed's laws is in
              the assignment of equal value to all connections or all groups


                                                                                        4
Types of viral
content _


                 Articles and blog posts




                 Interactive content (quizzes, contest, widgets)




                 Video/audio (also vlogs, podcasts)




                 Infographics




                                                                   5
Source – http://www.movieviral.com/2011/10/19/in-time-twitter-contest-win-
Types of viral   tickets-to-the-world-premiere/

content _        ‘In Time’ viral contest




                 ^For the movie ‘In Time’, a Twitter contest to win tickets went viral
                 ^#intimepremiere carried a virtual map with the location of the ticket
                 giveaways
                 ^Five people were located in the Los Angeles area secretly handing out
                 tickets to the event
                 ^As the amount of tweets increased, the closer one became to
                 discovering the secret giveaway locations


                                                                                              6
Why should
people share it?   Characteristics
_
                   Is it hilarious?– mood elevator

                   Is it incredible or unbelievable?– seek similar reaction from friends

                   Is it emotional?– positive or negative connect

                   Is it agrees with our world view?– backs up our values

                   Is it makes us stop and think?– makes us ponder at big questions in life

                   Is it not covered by the mainstream media?

                   Is it dramatic?

                   Is it embarrassing?– guilty pleasure

                   Is it provocative (but SFW)?– adds spice to life, yet can be openly shared




                                                                                                7
Source – http://www.soravjain.com/why-this-kolaveri-di-%E2%80%93-social-media-
              sensation-%E2%80%93-movie-marketing-case-study
Kolaveri Di
              Why did ‘Why this Kolaveri Di’ go viral?
video_




              ^Catchy and foot tapping
              ^English with Tamil accent
              ^Subtitles – karaoke approach
              ^Personalised video with real emotions
              ^Song can speak more than a trailer
                                                                                               8
Source – www.blogworks.in
   Ingredients of a
   trending topic _                        Characteristics




                                                                  Top trending #




   Nucleus                                         Topic                              Influencers            Timing        Trending




                                           Topicalit                                                              Other
Seed   Velocity       Mass         Niche                       Resonance           Speed   Credibility   of day
                                              y                                                                   trends



                  Spread   Dense
                   (few    (many
                   from     from                                  Hashtag
                  many)     few)




                                                           gene    topic conte
                                                            ric      al  xtual


                                                                                                                                 9
Source – mashable.com
Viral content
design _                  Information             Design


                           Interestingness        Function       Form           Integrity

                          • Relevant              • Easiness     • Beauty       • Truth
                          • Meaningful            • Usefulness   • Structure    • Consistency
                          • New                   • Usability    • Appearance   • Honesty
                                                  • Fit                         • Accuracy


     Result                Interestingness        Function       Form           Integrity
    Experiment                     P                    P
    Sketch                                              P               P
    Eye-candy                                                           P             P
    Proof of concept               P                                                  P
    Ugly                           P                    P                             P
    Rubbish                        P                    P               P
    Boring                                              P               P             P
    Useless                        P                                    P             P
    Success information
    design
                                   P                    P               P             P

                                                                                                10
Integrated viral
execution _        Old Spice example

                   ^In July 2010, Old Spice launched their video campaign (was the
                   fastest growing online viral video campaign ever)


                   ^Created a bathroom set and had their brand endorser (A TV star)
                   reply to online comments and questions from Facebook, Twitter,
                   Youtube


                   ^The campaign ran for three days




                                                                                      11
Thank you_

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Viral content marketing, jyotika malhotra, blogworks.in, 14 december 2011

  • 1. Helping create brands for the future _ Viral content marketing by Jyotika Malhotra 14 December 2011 | All content copyright
  • 2. Source – http://learnenglish.britishcouncil.org/en/magazine/viral-marketing What is virality? _ ^‘Gone viral’ means a piece of content has been well received and widely shared ^When word of mouth turns to word of mouse ^Examples ^‘Why this Kolaveri Di’ ^Growth of Hotmail.com (fastest in the world) ^ Vodafone ZooZoo ads and more… 2
  • 3. Understanding virality _ Reed’s Law: Network supports formation of groups ^Consumer + Producer = Prosumer ^As even consumers can produce, share and create content ^Leads to formation of communities and interconnections between them; groups can talk with each other and within allowing for exponential growth . For the mathematically inclined the details are here: http://bit.ly/reedslaw 3
  • 4. Source – http://www.noahbrier.com/archives/2007/06/the_math_of_viral/ The math of viral _ ^In the old days of media buying, Value = Cost ^Viral marketing attempts to get value far and beyond cost ^While cost is still constant, value grows exponentially ^Post critical mass crossover/ Tipping point, the network starts paying ^The fundamental flaw underlying both Metcalfe's and Reed's laws is in the assignment of equal value to all connections or all groups 4
  • 5. Types of viral content _ Articles and blog posts Interactive content (quizzes, contest, widgets) Video/audio (also vlogs, podcasts) Infographics 5
  • 6. Source – http://www.movieviral.com/2011/10/19/in-time-twitter-contest-win- Types of viral tickets-to-the-world-premiere/ content _ ‘In Time’ viral contest ^For the movie ‘In Time’, a Twitter contest to win tickets went viral ^#intimepremiere carried a virtual map with the location of the ticket giveaways ^Five people were located in the Los Angeles area secretly handing out tickets to the event ^As the amount of tweets increased, the closer one became to discovering the secret giveaway locations 6
  • 7. Why should people share it? Characteristics _ Is it hilarious?– mood elevator Is it incredible or unbelievable?– seek similar reaction from friends Is it emotional?– positive or negative connect Is it agrees with our world view?– backs up our values Is it makes us stop and think?– makes us ponder at big questions in life Is it not covered by the mainstream media? Is it dramatic? Is it embarrassing?– guilty pleasure Is it provocative (but SFW)?– adds spice to life, yet can be openly shared 7
  • 8. Source – http://www.soravjain.com/why-this-kolaveri-di-%E2%80%93-social-media- sensation-%E2%80%93-movie-marketing-case-study Kolaveri Di Why did ‘Why this Kolaveri Di’ go viral? video_ ^Catchy and foot tapping ^English with Tamil accent ^Subtitles – karaoke approach ^Personalised video with real emotions ^Song can speak more than a trailer 8
  • 9. Source – www.blogworks.in Ingredients of a trending topic _ Characteristics Top trending # Nucleus Topic Influencers Timing Trending Topicalit Other Seed Velocity Mass Niche Resonance Speed Credibility of day y trends Spread Dense (few (many from from Hashtag many) few) gene topic conte ric al xtual 9
  • 10. Source – mashable.com Viral content design _ Information Design Interestingness Function Form Integrity • Relevant • Easiness • Beauty • Truth • Meaningful • Usefulness • Structure • Consistency • New • Usability • Appearance • Honesty • Fit • Accuracy Result Interestingness Function Form Integrity Experiment P P Sketch P P Eye-candy P P Proof of concept P P Ugly P P P Rubbish P P P Boring P P P Useless P P P Success information design P P P P 10
  • 11. Integrated viral execution _ Old Spice example ^In July 2010, Old Spice launched their video campaign (was the fastest growing online viral video campaign ever) ^Created a bathroom set and had their brand endorser (A TV star) reply to online comments and questions from Facebook, Twitter, Youtube ^The campaign ran for three days 11