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Presented by David Dombrosky Carnegie Mellon’s Center for Arts Management and Technology October 1, 2010 Tech Planning for Really Smart People (who just don’t have time to plan)
A  technology plan  is a framework for selecting the appropriate technology tools to achieve strategic objectives efficiently and effectively.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Components of a Technology Plan
Why plan for technology?
Mission Goals Strategies Why plan for technology?
Mission Goals Strategies Applications/Tools Why plan for technology?
Mission Goals Strategies Applications/Tools Infrastructure Why plan for technology?
Planning is an opportunity to improve existing processes. Why plan for technology?
Planning creates organizational learning. Why plan for technology?
Planning enables the organization to effectively target resources. Why plan for technology?
Planning establishes a framework and process for making decisions. Why plan for technology?
Planning provides a basis for fundraising. Why plan for technology?
A technology plan will help an organization save money. True or False?
You don’t need to be an expert in technology to write a technology plan. True or False?
ACT PLAN STUDY IMPLEMENT
ACT PLAN STUDY IMPLEMENT
ACT PLAN STUDY IMPLEMENT
ACT PLAN STUDY IMPLEMENT
ACT PLAN STUDY IMPLEMENT
Total Cost of Ownership
TCO: Consider the Following... ,[object Object],[object Object],[object Object],[object Object],[object Object]
$$ for Training, Software Updates $$ for Support, Maintenance
 
Conducting a Business Analysis
Business Analysis ,[object Object],[object Object]
Conducting a Business Analysis ,[object Object],[object Object],[object Object],[object Object]
Identify current processes. ,[object Object],[object Object],[object Object],[object Object]
Identify process improvement objectives. ,[object Object],[object Object],[object Object]
Identify technology strategies to support improvement goals. ,[object Object],[object Object],[object Object],[object Object]
Establish success measures. ,[object Object],[object Object],[object Object],[object Object]
Inventory ,[object Object],[object Object],[object Object],[object Object],[object Object]
Hardware Inventory: Computers/Servers QTY 2 1 Item MacBook Pro (Laptop) Thinkpad 365XD (Laptop) Brand Apple IBM CPU 2.2 GHz Intel Core 2 Duo Pentium 120 MHz OS Mac OS X 10.5.1 (Leopard) Windows XP RAM 2 GB 128 MB HD 120 GB 20 GB Internal Peripherals CD/DVD-RW CD-RW Monitor 20" 13" Action Keep Replace
Hardware Inventory: Peripherals QTY 1 1 Item MiniMax External Hard Drive LaserJet P3005 Brand Iomega HP Networked? No No If not networked, which computer? Allison Jordan’s Laptop Greg Randall’s Desktop Other 500 GB Color, multifunction Action Keep Keep
Software Inventory QTY 2 8 Title Microsoft Office Microsoft XP Type (OS, End-User, Server) End-User OS Description Office Productivity Windows OS Version/Release 2004, 11.3.7 SP2 Compatible with what OS? Mac OS X N/A Computer(s) Finance Desktops All marketing, development machines Number Licensed 2 8 Licenses Needed 1 0 Action Keep Replace
[object Object],[object Object],[object Object],[object Object],New Software Itemization
[object Object],[object Object],[object Object],[object Object],Software Tracking
Identifying and Evaluating Technology Tools
Measure Twice, Cut Once
EXAMPLE: "When someone wants to order tickets from the Web site, they send us an email with their name, contact info, number of tickets and date of performance. We then call them back to get their credit card information, print their tickets and mail them out. Then we go into an Excel sheet and mark those seats as sold for that particular performance."
Give Your Criteria Weight
Criteria Weight Choice 1 Choice 2 Choice 3 Choice 4 Choice 5 Criteria 1 W1 A1 B1 C1 D1 E1 Criteria 2 W2 A2 B2 C2 D2 E2 Criteria 3 W3 A3 B3 C3 D3 E3 Criteria 4 W4 A4 B4 C4 D4 E4 Score A5 B5 C5 D5 E5
Research
www.google.com/help/basics.html
Word of Mouth
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tech Blogs
Pick a Winner
What does it cost? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
[email_address] www.twitter.com/DDombrosky   David Dombrosky Technology in the Arts www.technologyinthearts.org   info@technologyinthearts.org  www.twitter.com/TechInTheArts   Center for Arts Management & Technology http://camt.artsnet.org

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Tech Planning for Really Smart People