2. Roadmap Defining emotional intelligence Characteristics of emotional intelligence Analysing self dimension of emotional intelligence Analysing social dimension of emotional intelligence Discuss ways of strengthening our skills as emotionally intelligent leaders the Inspiring leaders through skills development facilitator . .
3. Defining Emotional Intelligence What is emotional intelligence? the Inspiring leaders through skills development facilitator . .
4. K-A-B MODEL OF EMOTIONAL INTELLIGENCE Attitude Self-Confidence Self Dimension Knowledge Self-Awareness Behaviour Self-Control EMOTIONAL INTELLIGENCE Behaviour Social Competency Knowledge Empathy Social Dimension Attitude Motivation
5. Characteristics of Emotional Intelligence Reflect back in time . . . Describe your best manager? the Inspiring leaders through skills development facilitator . .
6. Emotional Intelligence Now . . . describe yourself? Who are you . . .? You are on a journey to self awareness the Inspiring leaders through skills development facilitator . .
20. I willthe Inspiring leaders through skills development facilitator . .
21. Emotional Intelligence Image . . . Your boss decides that because you have been proving yourself he gives you added responsibility. You are so excited that he has noticed your potential. You immediately get on the phone to tell your best friend about the new challenge that you have been given, and that you know that you will be able to deliver on his request and that you can do it! You complete the activity and are excited by the amount of effort that you have put into the task, and hand it to your boss. Your boss calls you in to tell you that the work that you have completed needs changing and updating . . . You are heartbroken and decide that your boss does not like you, and that he did not even say “thank you”. What has happened in this scenario? the Inspiring leaders through skills development facilitator . .
22. Emotional Intelligence This is the label that we use the describe the emotion Feeling This is what is going on in our logical mind and what we actually think of the event and its interpretation Thinking Our physical body response such as heart rate, sweating, breathing rate etc the Body reaction Inspiring leaders through skills development facilitator . . How we respond to the emotion Behaviour
23. Emotional Intelligence Have you become emotionally high jacked . . . all you need is one simple thought to grab you . . . Your logical brain can easily be hijacked by another part of your brain responsible for emotions. the Inspiring leaders through skills development facilitator . .
25. Emotional Intelligence the Inspiring leaders through skills development Oscar Pistorius of South Africa got off to a flying start at the Paralympics, winning gold in the T44 men's 100 metres final at the Bird's Nest Stadium. Oscar lost his legs at 11 months old, doctors said he would never walk! He proved them wrong . . . facilitator . .
26. Emotional Intelligence Take back your power! If you can not manage your own emotions . . . image the effect that you have during social interaction the Inspiring leaders through skills development facilitator . .
27. Emotional Intelligence Write yourself a positive script How do you feel about the script? What actions will you put into place to live up to the script? the Inspiring leaders through skills development facilitator . .
28. Emotional Intelligence The Law of Attraction states that “if you really want something and truly believe it, you will get it”. the Inspiring leaders through skills development facilitator . .
35. Make a mental note of the situation as you would like it to unfold the Inspiring leaders through skills development facilitator . .
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37. Today was the most exciting day of my life . . . I became a leader, not just any leader, someone who was self assured, someone who inspired, someone who was in control, someone who could balance goals against needs . . . that leader is me! the Inspiring leaders through skills development facilitator . .