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Swiss Mobile Payment Initiative
October 6, 2008
Dennis Flad, Vice President Banking Products Projects
Credit Suisse SA



Presentation at the Mobile Monday
École Polytechnique Fédéral de Lausanne


CREDIT SUISSE PRIVATE BANKING
                                                        Date: July 2008 Slide 1
NFC-based payments target to replace
low value cash transactions
Cash versus cashless payments



                                                                   Cash is still the main
             Cashless                                              payment method for low
                                                      20%          value payments
                  14% 86%                             Value >€15
                                                                   Solutions to replacement
                                                                   of low value payments
                                            80%                    have to be:
                                            Value <€15               Fast
             Cash
                                                                     Simple
                                                                     Convenient
                                                                     Cheap
               All POS payments                  Cash payments



Source: European Payments Council (EPC), 2004.




                                                                                  Date: July 2008 Slide 2
A new user experience




                      +                      =

  EMV Technology          RFID Technology          Contactless
                                                  Payments with
                                                 phones and cards

 New limits and PIN       New transmission       New experiences
 handling methods            methods




                                                        Date: July 2008 Slide 3
We should actually never forget, what we
are really selling in payments!




                                           Date: July 2008 Slide 4
Walls to break-through

         Awareness

                     Trusted
                                Easy to
                               purchase
                                           Broadly
                                          accepted
                                                       Self-                             Pay with
                                                     explaining                            me!
                                                              Convenient

                                                                           Cheap!




                                                                                    Date: July 2008 Slide 5
Date: July 2008 Slide 6
Date: July 2008 Slide 7
Contactless payment experiences
Contactless card payment                          Contactless mobile phone based payment
           1. Amount presented on terminal.                  1. Amount presented on terminal.




           2. Client takes contactless                       2. Client activates Visa PayWave
              card out of wallet.                               application on handset (can be
                                                                done anytime before check-out).

           3. Below CHF 40.-: Client waves                   3.   Below CHF 40.-: Client waves
              his card over contactless reader.                   his phone over contactless
              Transaction is completed.                           reader. Transaction is completed.

              Over CHF 40.-: Regular credit                       Over CHF 40.-: Client autho-
              card transaction with authori-                      rizes transaction with PIN entry
              zation by PIN                                       on handset and waves a second
                                                                  time over reader.

           4. Terminal prints receipt.                       4. Terminal prints receipt and
                                                                handset application shows
                                                                transaction a confirmation too.



                                                                                      Date: July 2008 Slide 8
Roadmap an e-Ticketing/e-Payment roundtable
in October 2005

        Ticket purchase               Payment                 Load Ticket               Control ticket




                                                                                                                    Solution field
       By internet              Credit Cards              Printing at the PC           Visual




                                                                                                                          1
2006   By phone through Call    Invoice / Direct Debit    MMS on handset               Control handheld SBB
       Center                                             Stored on a server           Other Scanner



2007
                                EMV-Credit- / Debit- /
                                Value Card Application




                                                                                                                    Solution field
                                Data transmission
2008   At the Point-of-Sale     through ISO 7816          Chip with various            Software-Updates for




                                                                                                                          2
       (Face-to-Face / S-POS-                             Ticketing Applications**     existing control
       Vending machines.)                                 Data transmission mainly     handhelds
                                                          through NFC

2009
                                Data transmission                                      POS terminals with
                                through NFC possible                                   NFC interface

2010




                                                                                                                    Solution field
       On the phone in          SIM-Chip with card data   Load via mobile network on
       commu-nication with      Handset as terminal       NFC chip




                                                                                                                          3
       NFC Chip                 replacement               Data transmission with NFC
                                Data transmission at
                                POS with NFC




                                                                                                            Date: July 2008 Slide 9
Thank you very much.




                       Date: July 2008 Slide 10
Backup




         Date: July 2008 Slide 11
Potential timeline




                                 Internal        Preparation             Phase 2:
   Preparation                            Review                                        Review        [Go]
                                 pilot           Phase 2                 Field test*




                     2008                                         2009                 2010 ff.



* The exact design of the field test still needs to be defined.



                                                                                            Date: July 2008 Slide 12
Potential point-of-sales for cash replacement
BACKUP

 Cash penetration (e.g. Austria, 2005)
                           0%   10%   20%   30%   40%    50%   60%   70%   80%   90%   100%        Conclusions
  Gastronomy, Hotels
                                                                                              Cash is still the main
 Public Transportation                                                                        payment instrument,
                                                                                              especially in typical low
         Supermarket
                                                                                              value point-of-sales
   Books & Stationary
                                                                                              Especially Point-of-sales
   Department Stores                                                                          like public transportation,
                                                                                              supermarkets and shops
      CD, DVD Shops
                                                                                              (e.g. bookstores, home
     Home electronic                                                                          electronic, CD/DVD) still
                                                                                              hold a potential for cash
                 Petrol
                                                                                              replacement
              Juwelery

      Cloths & Shoes
                                                                                                  Potential for cash
  Flight tickets, travel                                                                      replacement is still given
                                                                                               in the "fast-check-out"
                                                                                                    point-of-sales
Source: Survey of the Austrian National Bank (OeNB), 2005;




                                                                                                           Date: July 2008 Slide 13

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Project Hermes: The Swiss Mobile Payment Initiative

  • 1. Swiss Mobile Payment Initiative October 6, 2008 Dennis Flad, Vice President Banking Products Projects Credit Suisse SA Presentation at the Mobile Monday École Polytechnique Fédéral de Lausanne CREDIT SUISSE PRIVATE BANKING Date: July 2008 Slide 1
  • 2. NFC-based payments target to replace low value cash transactions Cash versus cashless payments Cash is still the main Cashless payment method for low 20% value payments 14% 86% Value >€15 Solutions to replacement of low value payments 80% have to be: Value <€15 Fast Cash Simple Convenient Cheap All POS payments Cash payments Source: European Payments Council (EPC), 2004. Date: July 2008 Slide 2
  • 3. A new user experience + = EMV Technology RFID Technology Contactless Payments with phones and cards New limits and PIN New transmission New experiences handling methods methods Date: July 2008 Slide 3
  • 4. We should actually never forget, what we are really selling in payments! Date: July 2008 Slide 4
  • 5. Walls to break-through Awareness Trusted Easy to purchase Broadly accepted Self- Pay with explaining me! Convenient Cheap! Date: July 2008 Slide 5
  • 6. Date: July 2008 Slide 6
  • 7. Date: July 2008 Slide 7
  • 8. Contactless payment experiences Contactless card payment Contactless mobile phone based payment 1. Amount presented on terminal. 1. Amount presented on terminal. 2. Client takes contactless 2. Client activates Visa PayWave card out of wallet. application on handset (can be done anytime before check-out). 3. Below CHF 40.-: Client waves 3. Below CHF 40.-: Client waves his card over contactless reader. his phone over contactless Transaction is completed. reader. Transaction is completed. Over CHF 40.-: Regular credit Over CHF 40.-: Client autho- card transaction with authori- rizes transaction with PIN entry zation by PIN on handset and waves a second time over reader. 4. Terminal prints receipt. 4. Terminal prints receipt and handset application shows transaction a confirmation too. Date: July 2008 Slide 8
  • 9. Roadmap an e-Ticketing/e-Payment roundtable in October 2005 Ticket purchase Payment Load Ticket Control ticket Solution field By internet Credit Cards Printing at the PC Visual 1 2006 By phone through Call Invoice / Direct Debit MMS on handset Control handheld SBB Center Stored on a server Other Scanner 2007 EMV-Credit- / Debit- / Value Card Application Solution field Data transmission 2008 At the Point-of-Sale through ISO 7816 Chip with various Software-Updates for 2 (Face-to-Face / S-POS- Ticketing Applications** existing control Vending machines.) Data transmission mainly handhelds through NFC 2009 Data transmission POS terminals with through NFC possible NFC interface 2010 Solution field On the phone in SIM-Chip with card data Load via mobile network on commu-nication with Handset as terminal NFC chip 3 NFC Chip replacement Data transmission with NFC Data transmission at POS with NFC Date: July 2008 Slide 9
  • 10. Thank you very much. Date: July 2008 Slide 10
  • 11. Backup Date: July 2008 Slide 11
  • 12. Potential timeline Internal Preparation Phase 2: Preparation Review Review [Go] pilot Phase 2 Field test* 2008 2009 2010 ff. * The exact design of the field test still needs to be defined. Date: July 2008 Slide 12
  • 13. Potential point-of-sales for cash replacement BACKUP Cash penetration (e.g. Austria, 2005) 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Conclusions Gastronomy, Hotels Cash is still the main Public Transportation payment instrument, especially in typical low Supermarket value point-of-sales Books & Stationary Especially Point-of-sales Department Stores like public transportation, supermarkets and shops CD, DVD Shops (e.g. bookstores, home Home electronic electronic, CD/DVD) still hold a potential for cash Petrol replacement Juwelery Cloths & Shoes Potential for cash Flight tickets, travel replacement is still given in the "fast-check-out" point-of-sales Source: Survey of the Austrian National Bank (OeNB), 2005; Date: July 2008 Slide 13