CILIP Changing Lives Seminar Series. Seminar 1: Pride in the Profession (July 21st 2021). Lightning talk: Equality and Inclusion Current Awareness Bulletin Bertha Alicia Calles Cartas The Equality and Inclusion Current Awareness Bulletin came to life as a response to the overwhelming amount of information circulating and shared within the BAME group of my organisation. In this lighting talk, Bertha Calles Cartas presents how knowledge management activities have led to stimulating conversations around microaggressions within the hospital leadership team. She also shows how other hospital trusts have been using this resource.

1. Knowledge management in
healthcare changing lives
Bertha Alicia Calles Cartas

2.  Main responsibilities
 Support medical and non-medical staff information
needs.
 Promote library services and products
 Support knowledge mobilisation,
 Activities
 Joined BAME network
Clinical and Outreach Librarian

3.  Highest point of COVID-19 pandemic
 George Floyd execution
 Overwhelming amount and presentation of
information
 COVID-19
 Disproportionate impact on ethnic minority
communities
 Demonstrations and events around history of slavery
and racism
Spring 2020

4. Main information

5.  Set alerts
 Created sections
 Designed a style and a brand
 Promoted internally within the hospital
 Promoted it to external mailing lists
Current awareness product

6.  Commentaries
 Racism and
discrimination in society
 Evidence-based articles
 Multimedia Resources
 Social Media
 Events
 Poetry
Sections

7.  Started a reading club with senior leadership team in
order to create an inclusive and non-discriminatory
culture within the organisation.
Outcomes

8.  “Useful”
 “Fantastic”
 “I always look forward to it”
 It’s a helpful learning tool. I’ve been using it to compare experiences
between the health and legal sectors.
 “Thank you… this is an excellent bulletin, so very grateful to receive it”
 “keep [the issues] higher on my mental agenda and some of the pieces give
me thoughts and ideas for our workplace to look at”
 Interesting and relevant
 Used in intranet for BAME groups
 Source of information for other local bulletins
 One subscriber said their communications team are very keen “to direct
colleagues, patients and their families to it”
 To raise awareness in their organisation
Feedback

9.  Librarians (acute, mental health, academic)
 Health BAME chairs,
 Health Education England
 Kings Fund
 Local authorities
 Gender consultants
Who receive this

10.  Twitter @Bertha.calles
 mse.library.suhft@nhs.net
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