India's Best Companies of 2022 March2022 - ciolookindia

I N D I A
VOL-03
ISSUE-01
Trempplin
Your Meta-Digital Transformation Partner
Samraat Sarkar,
Chairman & CTO
Kalmesh Kallur,
CEO & MD
India's
Best
Companies
of 2022
Successful Growth
Essential
Fundamentals for
Business Expansion
Digital Advancements
Digital Evolution
and its Impact
on the Industry

Editor's Note
CHAMPIONS OF THE FOURTH
INDUSTRIAL REVOLUTION
echnology is the mesh under the fabric of
Tdigitalization that is changing the reality of our
times by smoothly weaving an ever-evolving
future of innovations into it. If industry and
enterprising are the fundamental traits of our
civilization, then the technological revolution is the
base for all the industrial revolutions, including this
fourth one, which has commenced with digitalization.
But what do we mean by digitalization? Today, when we
want to communicate, we go digital using our
smartphones. Then we wish to order food, groceries,
apparel, consumer goods, electronics, or we wish to
simply go shopping; we go digital using our
smartphones. Right. What’s more, we wish to book an
appointment with our dentist, doctor, financial planner,
business partner, investment broker, lawyer, or banker;
we simply go digital as almost everything is at the touch
of our fingers. What a magic lamp of a smartphone we
have got, and what a magician we have as our Jinn.
And many of the times, the companies fulfilling all our
wishes are doing it so smoothly and silently that we
wonder how in the sweet lord’s name they are doing it.
Again, the answer is that the same Jinn called
technology with its muse called digitalization has made
our life like a fairytale.
However, technology and digitalization cannot do this
on their own; they need the best kind of masters at
their helm to train and mould them in our service.
These masters, the business leaders, along with their
revolutionary companies, are directing the stream of
positivity, innovation, technology, and digitalization
through the chaotic times of the pandemic and trying
their level best to keep succeeding in championing the
fourth industrial revolution with their best leadership.
CIOLOOK India’s brand-new edition of India's Best
Companies of 2022 has brought you these champions’
mindboggling stories to enjoy, get enamoured, and
become a part of the future. Embrace yourself with the
latest happenings in the business arena by reading
down the two trendy articles crafted by our in-house
editorial team.
So, without further ado, hop in the joy-read!
Abhishek Joshi
Deputy Editor
abhishek.joshi@insightssuccess.com

Ishan Gupta,
CEO
Mrs Pooja Gupta,
Founder
Samraat Sarkar,
Chairman & CTO and
Kalmesh Kallur,
CEO & MD
Roanuz Softwares Pvt Ltd is India's one of the leading A.I-based
sports tech companies oﬀering sports information via bot.
RipenApps is the world’s smartest innovatory lab in high-
end Mobile App development and designing.
Himalayan Bio Organic Foods Pvt Ltd. is sister concern of
Sarveshwar Foods Limited and provides a wide range of
Organic Grocery foods Products.
Utssav Gupta,
Partner & CEO
Creators Architects is a multiple award-winning Architectural
ﬁrm that challenges the conventional and makes impossible
architectural outcomes possible.
As a full-service Banking Technology Solutions and Services
provider, Trempplin implements a strategic approach to
designing and developing digital solutions for Banks.
Anto Binish Kaspar,
Founder & CEO
Brief
Company Name
Himalayan Bio
Organic Foods Pvt Ltd.
Trempplin Centre
of Excellence
Roanuz Softwares
Pvt Ltd
RipenApps
Creators Architects
Featuring
Gagan Arora,
Founder & CEO
Vertex Global Services is one of the leading Business
Optimization Solutions providers globally.
Vertex Global
Services
India's
Best
Companies
of 2022

C
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V
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S
T
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Y
Articles
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34
08
Trempplin
Successful Growth
Essential
Fundamentals for
Business Expansion
Digital Advancements
Digital Evolution
and its Impact
on the Industry

c
o
n
t
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B-plan Dynamics
Essence of Business Case Consideration
for Transformational Architecture
Himalayan bio organic foods Pvt. Ltd.
Producing Organic Foods with
the Himalayan Blessing
16
26
RipenApps
Delivering Sheer Excellence
with its Tech-savvy Solutions
Roanuz Softwares Pvt Ltd
The Game Changers
Vertex Global Services
Leveraging Excellence and
Providing Ace Level Services
30
38
42
Case Study

CONTENT
DESIGN
Visualizer Sandeep tikode
Art & Design Director Rashmi Singh
Associate Designer Revati Badkas
SALES
Operations Head Megha Mishra
Assistant Manager Tejaswini Whaval
Sr. BDE Suraj Gadekar
Business Development Executive Meera Patel
TECHNICAL
Technical Head Aditya K.
Technical Consultant Tanaji
MARCH, 2022
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Deputy Editor

Trempplin will be a leading
meta-digital transformational
partner in the global metaverse
banking revolution
“
C O V E R S T O R Y
Trempplin
“
“
“

Samraat Sarkar, Chairman & CTO
Kalmesh Kallur, CEO & MD

Thepresentisdigital.Futureismetadigital.
At present, with nearly two trillion US dollars spent on digital
transformation, the global industry 4.0 is rapidly digitalizing.
Itisalsousheringitselfintothemetaversephenomenon.
By transforming digitally, businesses improve their customer
experience, customer retention ratios, operational
performance,andbrandreputation.
Digital transformation further helps the industry efficiently
adapt to the ever-changing technological landscape.This way,
thebusinesses cansustainsudden shiftslikethepandemic.
The increasing demand for automation and metaverse – via
artificial intelligence (AI), blockchain, cryptocurrency, cloud
computing, big data science and management, extended
reality (XR), internet of things (IoT), machine learning,
quantum computing, robotic process automation (RPA)– is
encouragingthisdrivefurther.
This futuristic industry needs a revolutionary information
technology (IT) service provider, who comprehends in-depth
expertise in implementing that digital transformation into the
c o r e - s h e l l o f a n y b u s i n e s s , b e i t b a c k - e n d ,
manufacturing/servicing, to the front-end and after-sales
service, including customer relationship and retention
management.
It simply means that the modern business in its functioning,
growth, development, and success depends entirely on its
digital transformation partner. When it comes to the digital
transformation of fintech, banking, NBFCs, insurance, and
other companies by enabling them to take a futuristic
approach,Trempplinshinesas agloballeader.

Banking on theTechno-Leaders
Kalmesh Kallur, a.k.a. ‘K K’, the CEO & MD ofTrempplin,
is a tech expert with more than a decade of expertise in
banking and finance domains. He has in-depth know-how in
Oracle’s FLEXCUBE core banking system, OBDX, SQL,
PL/SQL, and OBPM technologies. His vast experience in
project development, support, implementing solutions, and
seamless collaboration with clients, especially in the banking
industry across the globe, his rigorous work ethics, and his
assurance of timely delivery and client satisfaction make him
anexemplaryleadershipparexcellence.
Through hard work and a reputation for remaining true to his
internal moral compass, KK built a business domain that
includes training and deploying students and professionals,
banking, app development, digital marketing, and staff
augmentationwithclientsglobally.
On the other hand, the Chairman and CTO, Samraat
Sarkar, better known to all of us as “Sam”, is the visionary to
have believed in the synergies with his partner and carved a
niche business model and has set extremely customer focused
organizationsgoals.
Sam christened the name “Trempplin”, inspired from the
French word Tremplin translating to “Launching
Pad/springboard”. And living up to its name, Trempplin has
proved to be the launching pad of careers of 400+ IT
professionals in its journey, and proudly shares its 15+
success storiesacross severalbanks anditsstaffs.
Sam on the mission to expand Trempplin’s local and global
reach further. With extensive expertise and experience of
more than fifteen years in commercial banking and Oracle,
Sam is the company’s strategic tech leadership. Sam is
known for his Digital Transformation & IT strategy,
program management, operational process reengineering,
enterprise-wide strong leadership vision and policy
implementation.
The two techno-leaders and their expert team’s support have
putTrempplin in the global leadership position with respect to
Bespoke Development across various domains, Digitization,
Banking, On-Demand services & solutions, Insurance,
FlexCube, OBDX, OFSAA AML/FTP, data warehousing,
banking business intelligence solutions, digital KYC, loan
origination and loan collection solutions. Trempplin’s equity
gets strengthened with a consistent performance defined by its
WOWmantra:Withinbudget– On-time–Withprecision.
We are helping banks
to execute their
digital-led transformation
by launching a digital
brand with end-to-end
capabilities in a much
shorter time
“
“
“
“
India's Best Companies of 2022

ABenchmark ofTransformation
Trempplin plays the most significant role in analyzing the
design, development, troubleshooting, and debug software
programsfor commercialorend-userapplications.
They offer code programming-altogether with testing and
debugging of applications, installation, deployment, the
configuration of the underlying oracle and other 3rd party’s
technology stack as well as OBDX plus the packaging of
hybridmobileapplicationssuchas,
• Productwalkthrough,GAPstudy,andparameterization
• Software customization, branding and localization
services
• Assistanceintesting,productionpreparationandcutover
OBDX implementation and installation at a client location,
configuration of OBDX to the requirements of the client,
customization of the product wherever necessary to meet any
new requirements, fully competent in own area of expertise,
data migration for user data specific, design, and implement
minorchangestoexistingsoftwarearchitecture
• DigitalLedGlobalBankingTransformation
Trempplin is helping banks in their global banking platforms
to execute their digital-led transformation by launching a
digital brand with end-to-end capabilities in a much shorter
time. They also enable these banks to deliver digital
strategies, including digitizing processes, modernizing digital
experiences, and launching new innovative digital
capabilities.
Their system simplifies and provides reduced operation costs,
process transparency and increased efficiency. They provide
modern experiences with customer-centric design and allow
banks to participate in customers’ journeys to meet their
financialgoalsandobjectives.
Trempplin offers blockchain technology with active learning
portal development services that cater to the various
requirements of a client, combining functional and process-
basedcourses basedonemployeeroles.
Trempplin believes in bringing value addition to international
institutionsandbestpracticesthathavebeencapturedoverthe
years through successful implementations, which helps
worldwide companies, including banks, with a smooth
projectoperation.
Trempplin also offers development services to the various
requirementsof theglobalindustry,
• BespokeDevelopment/SatelliteSystems
• IntegrationandInterfaceDevelopments
• ReportDevelopment
Trempplin’s equity gets
strengthened with a
consistent performance
defined by its success
mantra “WOW: Within
Budget – On Time
– With Precision
“
“
“
“

• TechnicalPlatformUpgrade
• New ModuleEnablementandImplementation
• Customizations
• VersionUpgrades
Enabling aLimit-lessFuture
Trempplin is passionate about delivering IT solutions that
provide high value and agility, which helps to build long-
lasting relationships with its customers. Trempplin
implements modern IT solutions to execute its digital-led
transformation by launching a digital brand with end-to-end
capabilitiesinamuchshortertimeandsmartly.
With the modern IT solutions, Trempplin enables their clients
to deliver on their digital strategies, including digitized
processes, modernized digital experiences, and launch new
innovativedigitalcapabilities.
Trempplin also manages end-to-end IT services ranging from
consulting, application development, training, testing
services, BAU support, and staffing services.As a wholesome
technology solutions and services provider, Trempplin
implements a strategic IT service-powered approach to
design and develop digital solutions for all clients, including
banks.
Trempplin’s innovative financial solution MicroFlex
promotes the financial systems and facilitates the
transformation of microfinance organizations into formal
financial institutions. It is a network of branches, which
enables customers to operate their accounts and avail
microfinancingservicesfromanybranchof themicrofinance.
Trempplin also has the capability to provide Resources to
enhancethefollowingstaffingfacilities:
• CustomizedTechnicalResourceStaffing solutions
• Three-monthstaffing
• Six-monthstaffing
• 12-monthstaffing
• ClientProfile screening
• ClientInterviewprocess
• Changeoption
• Conversionoption
Moreover, Trempplin implements technologies like AI, ML,
and cloud computing in not just internet or mobile
application, but also provides enterprise-class, open, modern,
and scalable digital solutions which enable clients to rapidly
deliver digital capabilities without changing their existing
coreITplatforms,ensuring:
• Scopeof work definition
• Definitionof softwareandhardwarerequirements
• Developmentof RFI andRFPdocumentation
• Developmentof anoperationalmodel
• Projecttimeframeplanning
• Initialbudgetdefinition
• Detailed service level agreement, including reaction times,
thescopeof warranty, andpost-warrantysupport
Trempplin’s digital marketing services are result-oriented. It
unites top-notch digital marketing strategies with real-time
business concepts to bring you the best outcomes. Be it
designs, websites, mobile apps, content, campaigns, or social
media, it takes care of all the digital marketing needs of your
brand.Armed with digital marketing experts who have multi-
domain expertise, Trempplin is focused on solving your most
complexdigitalproblemswithease.
TheDigitalBanking Reality
The reason behind this humongous global success in just
couple of years can be attributed to Trempplin’s rich banking
domain expertise, transparent project governance,
streamlinedITservices.
The future of the banking industry will be smart, efficient, and
much better than what it is today, positively imparting the
users and their relationship with the banks. Banks will
become trusted institutions and embedded in consumers’
needsandlifestyles.
Disruptive technologies play a huge role in making this dream
transition come true; technologies like artificial intelligence
(AI), blockchain, the internet of things (IoT), machine
learning, and big data, open banking will help the banks to
meet customer expectations for frictionless functioning:
secure,fast,andautomated.
Trempplin is
specialised in
core IT services
and solutions
“
“
“
“

These integrations will help everyone move quickly towards
better, smarter, and customised banking applications with an
enhanced user experience. The banks in the future will work
extremely hard to make their products and services more
efficient, fast, reliable, and as secure as possible to establish a
substantialadvantageagainsttheircompetitors.
To make this possible, banks must recognize their customer’s
requirements with the help of the data collected from the
customers. Moreover, providing the best service to their
customers to keep up the good relationship. Future banks can
also guide their customers regarding their spending habits,
reducingtheeffortstomanagetheirfinances.
Trempplin is an Oracle Principal Partner specializing in core
banking solutions—Oracle FLEXCUBE, OBDX, and
OFSAA: implementation, upgrades, and support, training,
andstaffaugmentationservices.
Digital banking involves taking traditional banking services
previously only available in brick-and-mortar banks, like
money deposits, withdrawals, transfers, or account
management, and digitising electronically via online
channels.
The decision for banks to add more digital solutions at all
operational levels. While not all banks can operate and make
quick changes to IT infrastructure or the architecture on top of
it, banks aiming to be disrupters can move toward broad end-
to-end automation can do so over about a six-month time
frame.
Banking and FintechintheMetaverseRealm
Pushed by the pandemic, banking is moving beyond non-
face-to-face transactions. The concurrent digital
environments are very comfortable; data security risks are
forcing banks and fintech firms to establish joint digital assets
custodyservices.
In the tech realm, virtual reality has everything to do with
fintech and banking. Today’s physical and even digital
financial transactions will be managed by metaverse banking
in futuristic virtual environments. That means you will be
conducting all your banking, and business transactions
without leaving your living room just by teleporting through
your virtual avatar to anywhere, including virtually
augmented banking, NBFC, insurance or all the business
environments.
“It is no science fiction but is going to be our everyday reality.
We at Trempplin believe that the future of banking is meta-
digital. We already have our global digital expertise base with
huge investment in automation, AI, ML, IoT, blockchain,
cloud computing, big data science and management,
furthermore, by leveraging our current solid foundation, we
are investing further in cryptocurrency, extended reality
(XR), quantum computing, and robotic process automation
(RPA), ushering a new era of metaverse banking,” says the
founders ofTrempplinwithexcitement.
“Of course, this is not everybody’s cup of tea. But early
starters will have beginners’ luck and advantage. So, we will
make sure that Trempplin will be a leading meta-digital
transformational partner in the global metaverse banking
revolution,too,”believesthefounders ofTrempplin.

C
reators Architects (CA) is an exceptional
architectural firm consisting of seasoned
professionals having many awards written in their
name. The team at CA leverages diverse specialties in their
talents, including researchers, architects, landscape
architects, planners, strategists, 3D designers, interior
designers, and environmental engineers. The personnel at
CA share a synergised mindset when it comes to creational
architecture. The firm has successfully managed out-of-the-
box projects in record time.
Spearheading this generational legacy is Mr. Utssav
Gupta, a Partner, and CEO in Creators Architects. In this
exclusive article, he shares some insights on how taking a
business case into consideration is elemental for
transformational architecture.
The business case is an essential driver for any project. It
specifies the ecosystem within which the architectural
design will be mapped. Hence, an in-depth understanding of
the business case is imperative even before the first
iteration. The business case defines important parameters
that are required from the design concept stage to final
construction, where the design becomes a concrete reality.
The business case helps at all stages of the design
workflow.
Essence of
BUSINESS
Case Consideration for transformational
ARCHITECTURE
B-plan Dynamics
“
Designs that only deliver
beautiful buildings are a
thing of the past. For us, it is
about how architecture
adapts towards changing
emergent needs around us.
“
17 | March 2022 | www.ciolookindia.com

Here are some points which show how a business case
creates design insights:
Scalability
Client centric architecture will also include room for growth
in the business. The client's business plan will indicate the
projected growth in business revenue and operations in the
upcoming years. There should be some spare capacity and
room for expansion. This will help to accommodate the
increase in business activities.
Movement
Corridors, walkways, and paths should facilitate the
movement of tenants and occupants. There should be
enough allocated space to allow free movement of
employees and customers in both the present and the future.
It should be kept in mind that, in the future, there will be
increased movement with business growth.
Company Statement and Brand Image
The initial client impression is particularly important, and
careful consideration must be given in this regard. The
façade of the building and the ease with which the client
can travel to their intended destination really matter. These
factors will have a deep effect on their impression of the
organization. The client-centric architecture will create a
pleasant first impression and improved experience.
Therefore, it becomes a company statement of sorts and
part of its brand image.
For instance, the grand and imposing MetLife Building in
New York impresses visitors with the towering ambitions of
the insurance giant. With its fantastic amenities and profuse
system of escalators and elevators, it provides the ideal
customer journey and experience.
Experience
The business plan allows a project team to understand the
journey and the experiences that the organization wants to
offer its customers.
Revenues and Cost
This gives estimates for revenue streams and cost centers
that will help the project team in designing architecture that
will curbs costs and assist revenue promoting activities.
Future Challenges
It can give a good idea of future challenges that can be
addressed with the help of well-planned infrastructure
designed to help mitigate problems.
KPIs
A business plan helps in establishing key performance
indicators that speed up project progress and allow it to
yield the required deliverables.
Most importantly, understanding the business case
generates an insight into why something needs to be
done. This allows architects in relating it to other
components for building upon the values. From defined
tangibility to intangible expressions, it leads to be a
coherent representative expression.
As advocates of client-centric transformational
architecture, we believe that business case must be taken
into account during the design phase, says Utssav. This is
one of the pivotal factors that lead to architecture being
fully aligned with the clients' ecosystem.
“
Our interdisciplinary outlook and disruptive
methodology allow 'Your’ imagination to turn
into an aspirational reality.
“

Utssav Gupta, Partner, and CEO at Creators Architects, is an Innovation Catalyst. He is also the Co-
founder of the research think tank called Black Swan Labs. His core attention their lies in addressing distinct
industry challenges and facilitating multiple solutions with an approach to transform conventional models
through innovation. This approach has led to many breakthroughs due to his ideas and strategic
implementations. Utssav has carved up new niches for entrepreneurs while enabling economic options and
creating new opportunities for them to leverage.
An Innovative Transformer

understanding. The breadth of the business and the valuable
components mapped out in a business canvas must be
clearly understood.
Taking the example of a hospital, two broad approaches can
be employed. The first approach is patient-centric in nature.
It puts full emphasis on personal care. The second approach
is to facilitate mass day surgeries. Clearly, the two
approaches have diverging requirements. Hence, the value
system and functional requirements of both cases shall be
vastly different. They will require different architectural
designs.
Architects should consider the business case at the very
beginning in the design process. This way, they can
synthesize client centric design suited to the eco system.
Besides function, attention is given to even the most minute
details. For instance, how the customers are greeted as well
as customer journey and experience. In other words,
architecture must create the perfect experience for clients
and their customers. Architecture portrays business values
of the client and is therefore an integral part of design.
Workspace environments are rapidly evolving with the
emergence of new business cultures. These are very specific
to the style and workflow of the organization. The structure
may be designed with the help of metrics that address the
organization of office space, workspace layout, and space
per person. If an organization has more internal meetings
than internal meetings, the organization, and placement
changes. This will be reflected in client centric
architecture.
It is important to understand the meaning of responsive
architecture. Responsive architecture is meant to facilitate
the context, function, and environment of the client's
business. The design process adapts according to the
functions that the structure must serve.
Great client-centric architecture is possible only if the
overall ecosystem is considered. In addition to the
functions, the broad scope of client-centric architecture also
includes vision, values, and business plan.
This is a bold approach and, therefore, requires an
innovative procedure for design. The architectural process
includes not just design development by architects but also
selection by the clients. Selections must be made from
various design iterations. From several designs, a few are
shortlisted. From this list, only one is ultimately selected.
Sometimes greater weight is given to what looks good
rather than what adds value. This is certainly problematic.
Designs that do not give due regard to the business plan
may result in long-term losses limitations and sometimes
end up becoming a liability for the business.
The Way Business Case Communicates
Architecture
The business case or B-plan is commonly determined to be
merely a revenue model. But in the context of architecture,
the focus should not be limited only to the revenue model.
Rather, the value model should also be emphasized. The
holistic approach to architecture requires a deeper
It is about how architecture adapts
towards changing emergent needs around
us. An innovation-led interdisciplinary
outlook and disruptive methodology.
“
“

Successful Growth
Essential
In reality, expanding a business is hard. It demands
significant efforts, time, and investment.
Initially, it is role play for the business owner, meaning you.
You are the owner, manager, sales guy, marketing
executive, tax auditor, or the person dealing with corporate
compliance norms.
It also includes your daily interactions with your
employees, customers, business partners, shareholders, and
stakeholders. The to-do-list ever keeps increasing,
ultimately taking its toll on you at the end of the day.
Even if you are struggling like crazy to expand and grow
your business, you remain hopeful of the light at the end of
that tunnel. Because you know the nightmarish alternative
of that life-sucking nine-to-five (in reality eight to eight)
job. No, you definitely don’t want it.
Don’t you worry; there are ways to quickly grow and
expand your business.
Automated Selling Process:
The first way to expand your business quickly is by creating
an Automated Sales channel/Process (ASP). If you don't
have such ASP, then that is your monumental mistake. ASP
aids in automating the business.
It assists you in scaling and growing quickly and easily.
Although, there are some front-end tasks involved.
Definitely. But, once ASP is in place, your business is
sailing smoothly from thereon.
Fundamentals
for
Business
Expansion

But every ASP must be carefully designed before it is
curated. First and foremost, consider the different ASPs. It
might be a free-shipping-plus-delivery offer or a high-
coupon discount ASP; what is essential is to create an
automated selling machine in order to grow and scale your
business quickly.
Customer Relationship Management:
CRM is always better than tracking and monitoring all your
customers and their transactions manually. In today's digital
age, even small businesses do not go for it. Thus, CRM is
the best and quickest way to grow and expand your
business exponentially.
In CRM, you have multiple choices. Either you could go for
cloud-based salesforce, or you could opt for InfusionSoft,
or you may choose Quickbooks for your accounting and
book-keeping needs. There are plentiful CRM systems
available that get easily integrated with other solutions
which are cloud-based. It would help if you chose the best
suitable for your enterprise.
Lead Generation through Contacts and Email List:
One of the easiest and quickest ways to expand and grow
your business is by building a lead generation program by
using contacts and email lists. It means you will surely need
a lead magnet so that traffic will subscribe to your contacts
and email list. Again, for the lead magnet, ASP is necessary.
You can also take the help of other companies to manage
your list and generate leads for you.
Competition Research:
Competition research is a must when you wish to grow and
expand your business amongst the masses. You can use
available digital platforms that provide competitive
intelligence and conducts such research. That way, you can
track and monitor all the stages of ASP, including ad copies
and landing pages.
Competition Research enables you to see through different
advertisers’ digital marketing strategies. That way, you can
find out the longest-running ads which you can emulate to
quickly scale your business. The proven competitor
strategies will surely be going to work for you too.
Franchise Model:
In the case of a successful business looking to upscale
quickly, franchising is a sure-shot way to grow the brand.
Though costs of franchising are high and changing to such a
model is complex, risky and demands plenty of marketing
know-how, it could make the difference between a slow
expansion and a quick upscaling.
Customer Loyalty Building:
Customer loyalty packages are excellent ways to boost
sales. Acquiring a new customer is three-to-ten times more
costly than selling more to an existing customer. That
means retaining customers by creating precise programs for
customer loyalty is not only cost-effective but also might
attract new customers.
It will all be based on how innovative you go in such
program building approach. Attractive loyalty programs
with clear incentives will make your business more
lucrative and accessible for the old as well as new
customers. It will surely help you increase your sales
number.
Diversifying Portfolios:
Diversifying your product/service/solution portfolios and
offerings will definitely increase your reach. Customers are
always looking for any complimentary solution, services,
products, or information a business offers.
Business growth always depends on expansion. And for
that, identifying novel avenues, new opportunities within
your business niche, and discovering the pain points will
definitely help it. Also, how much and how differently can
you sell to your clients or solve their problems with your
solutions will increase your business growth. What kind of
value you can add while offering your services or solutions
also matters.
Lastly, identifying new opportunities like distribution
channels, demographic demands and supply chains,
forming strategic partnerships by leveraging local and
global platforms, and licensing deals might also help you in
your business growth and expansion.
Business growth leads to business expansion and business
expansion to business’s present and future success. Growth
and expansion are the fundamentals of any business’s long-
term survival and future.
- Gaurav PR Wankhade

Himalayan
bio organic foods pvt. ltd.
T
he year 2022 has been a
blessing for the Indian
market. The easiness it
brought in the COVID-19
restrictions and regulations opened
doors to many companies to stand
out of the crowd. While most of the
businesses were recovering back
from the loss caused because of the
ongoing coronavirus pandemic, few
companies stayed grounded and
conducted business in full swing.
This inspired us to search and
introduce you to the best companies
in India of 2022.
Our search for India's best
companies of 2022, began with a
bang as most of the companies were
already making it on the news. But
finding a unique company from an
upcoming industry has been our aim
for this edition. On our journey, we
reached the foothills of the great
Himalayans, where we crossed
paths with Himalayan Bio Organic
Foods Pvt. Ltd. who have a unique
philosophy of conducting business
that has helped them make a mark
even in this highly digital and
processed market.
Producing Organic Foods with the Himalayan Blessing
In our conversation with Mrs Pooja
Gupta, Founder of Himalayan Bio
Organic Foods Pvt. Ltd., we
discovered some of the most
interesting facts about the working
of the company, like the inspiration
for the start of the company and
their future plans, etc.
Here are some of the interesting
highlights from our conversation
with them.
Describe your
company/firm/profession in detail.
At Himalayan Bio Organic Foods
Pvt. Ltd., we have embraced the
philosophy of a Satvik conscious
lifestyle. We source our produce
from the foothills of the Himalayas,
where it is nourished by fertile
mineral-rich soil, organic manure
and snow melted water of the river
Chenab. Our products are the
ultimate blend of taste, aroma and
purity cultivated, under the strict
supervision of experts and after
following good agriculture practices.
Our wide range of products is not
just limited to organic flour, rice,
pulses, spices, superfoods, dry fruits,
saffron, ready to eat snacks and
cereals etc.
What made you venture into the
industry you are catering to?
Being spiritual and a lover of nature
myself, I always follow the path of
simple living, and that is the reason I
choose the path of organic farming
over other means of business. Being
a woman myself, I strongly believe
that a real healthy society is one in
which women are empowered.
What kind of offerings do you
provide to your clients?
We offer a Spiritual and a SATVIK
lifestyle. NIMBARK Organics' food
products are manufactured and
tested in labs keeping in view the
strict norms of USDA, Indian
Organics, Apeda, etc.
What kind of challenges have you
faced while entering the industry
you are catering to?
The major challenge faced by us or
any other organic food
professionals, especially those

Being spiritual and a lover of nature myself, I
always follow the path of simple living, and that
is the reason I choose the path of organic
farming over other means of business
Being the founder of NIMBARK Organics, I
handle my business and social responsibilities in
a very sober manner. I started developing
clusters of ﬁelds, provided them with all
technical know-how, awareness, and
information about Indian Traditional Systems of
Agricultural Farming.
These rural womenfolk, approximately 10,000
in number, are provided with all Organic inputs
by the NIMBARK Organics. Even the marketing
facilities are provided after proper testing,
packaging, and labelling. Apart from this, I
periodically interact with rural womenfolk to
listen to their problems, if any and I'm always
ready to extend my helping hand to those needy
ones.
Pooja Gupta
A Passionate and Grounded Businesswoman
from the Great Himalayas

based out of hilly/tribal villages is to
find a suitable market and prices for
their products.
How was your firm/business
affected in these pandemic times
and what were the steps taken by
you to curb the damages all the
while helping your clients and
maintaining the safety of your
employees?
I have requested the trust
functionaries to produce or
manufacture 3000 masks for free
distribution among the poor
families, which will be partially
funded by NIMBARK organics. The
trusts have already started
processing these reusable masks
with the help of a self-help group,
Indies.
What would you like to advise the
young generation of
entrepreneurs?
As I always envisioned a sustainable
livelihood for our society, I would
like to advise young entrepreneurs
that they should devise strategies
for empowering people who are
skilled and capable but lack
resources. I also think that we
should keep our horizons wide
enough to include people residing in
far and flung areas of our country.
Our work ethics should be based on
pure consciousness i.e becoming
Satvik in everything we do.
Where do you envision your
firm/business to be in the long run
and what are your future goals?
How do you plan to embrace the
changes happening in your
respective industry?
In the upcoming years, we want to
be listed amongst the top five
brands of the organic industry and
for that, we have started capturing
the market and making our presence
global too.
What is the current industrial
scenario of the industry you are
catering to?
As we are catering to the organic
industry and currently, the demand
for the Indian Organics sector has
not only witnessed a steady rise in
India but also it is receiving
appreciation globally. We are purely
into organic farm produce, so we
can take a lot of advantage from
government bodies. For the organic
sector government bodies have
formulated many schemes, which
we can avail in our business.

I
T industry is constantly dealing with the alterations
and still turned out as a booming industry. The
continual revolutions and changes in the IT industry
offer technical experts and business owners
opportunities to perform the various transformations
in their skills and businesses.
Considering the revolutions in the particular industry,
RipenApps planned to walk with the latest trends and
revolutionize our business process with the latest
trends.
RipenApps possess strong business leadership to
successfully implement and manage change and
encourage its team to move forward and keep learning.
While being IT professionals, RipenApps is more open
to technological advancements and being business
leaders. It is ready to mitigate the risk that change can
pose around the employees. The company is prepared
to break habits, lead by example, and build a culture of
innovation at RipenApps.
In an exclusive interview with CIO Look India, Ishan
Gupta, CEO of Ripen Apps, shares insights into the tech
industry and how RipenApps is handling its operations.
Below are the highlights of the interview.
Describe to us about RipenApps in detail.
RipenApps is more than an IT company, as it is a journey
that began to bring the revolution in the technical
world with the power of innovative digital solutions and
has counted thousands of success milestones in
developing and delivering excellent digital products in
the form of mobile apps, web solutions, and other
software requirements.
Established in 2017, we aim to assist small, medium-
sized, and large industries by providing relevant,
robust, and optimal digital solutions. We have a team of
150+ industry's top experts in every domain, i.e., in
designing, programming, and business analysis, and the
end goal is our client's success and their customer's
satisfaction.
We comprehend the agile-led methodology and
customer-centric approach in crafting mobile and web
app solutions (iOS, Android, Cross-platforms, IoT,
Wearable other latest technologies) that is not only
intended to solve the problem with technology but also
help brands and start-ups acquire new customers as
well as nurturing existing customers.
What made you venture into the industry you are
catering to?
The IT sector has been embracing changes through
innovative technologies, and it assists companies in
adopting advanced technology. Innovation, technology,
and changes-these three things are interrelated and
work as per the need of industries.
We are always on our toes
to help and guide
organizations to create an
optimal outcome
“
“
Delivering Sheer Excellence with its Tech-savvy Solutions

Coming up with a strong belief that the inclusion of
mobile technology and digitalization of processes for
any individual or a business will help them ease their
life so that they can be more focused on their core
business functions aligned me to establish a venture.
The intent and winning technical experience drive me
to make a growing venture - RipenApps Technologies.
RipenApps aims to streamline the path that businesses
pursue to float their services to their targeted audience
with the power of digital solutions so that they can
notice an impressive rise in their business at the IT
edge.
What kind of offerings do you provide to your clients?
To streamline the business process with the help of
efficient and innovative digital solutions, RipenApps
provide multiple suites of software development
services that carry mobile app development, web app
and website development, IT consultations, quality
analysis services, UI/UX design, and software required
services. We are dedicated to providing technical
solutions to the world; we assist EdTech, Healthcare,
Social Networking, On-demand, logistics, software, and
many other sectors in achieving their business
objectives and goals.
La carte of services line:
• Native App Development
• Android App Development
• iOS App Development
• Hybrid App Development
• Flutter App Development
• React Native App Development
• UI/UX App Design
• Web Development
• Node JS Development
• PHP Development
• Laravel Development
• Zend Development
• Wearable App Development
• IoT App Development
• Beacon App Development
Our app and web development services and developed
solutions have been truly prolific by far. We endeavour
to synchronize our services and solutions with the
latest app development trends and technologies to get
a holistic view of demands.
What kind of challenges have you faced while entering
the industry you are catering to?
Incorporated in 2017 with four experts under a tiny
roof and now delivering excellence with more than 150
experts in 2021 under 12000 sq. ft. workspace!
RipenApps got this much success in a couple of years,
and success never comes without challenges!
Not every engineer becomes a company leader. And
not every company leader understands how to write
code. Ishan is a 'Successful Technopreneur' who
possesses sharp technical insights along with prolific
leadership ethics. He is acute at writing codes to lead
a globally renowned mobile app development
company. He marvellously unlocks employees'
potential and empowers them to perform their best
while driving and monitoring business outcomes; he
has formulated an inspiratory success story that
every emerging start-up can uncover to mark
success into the tech world.
Ishan Gupta
CEO

There have been many! Before the inception of
RipenApps in 2017, we've spent a couple of years
working in a big corporation like Times of India and a
few big IT companies. We've had almost no experience
when it comes to running a business, so initially, we had
to learn all the procedures.
The company was established under the supervision of
only four people. We have started running RipenApps
with four minds under one small roof. We've started by
doing our first sales by ourselves only. On the day of
inception, there is only one thing that we have had in
our minds. How brilliantly we can serve the best of
digital products to the world solves the hurdles
businesses face while serving their services to their
users digitally. Then we've been hiring employees and
afterwards.
The challenges never end, and now they are just on a
different scale and affect different areas of our
operations. One of the most significant changes we
went through was our evolution from developers to
business/process managers. And hopefully, we've
achieved that with great numbers. Now our primary
goal is to grow the company, employees even further.
How was RipenApps affected in these pandemic
times, and what were the steps you took to curb the
damages while helping your clients and maintaining
the safety of your employees?
Pandemic has brought very tough time for the people
across the globe. Everyone, every process, and almost
all the businesses and their entire processes have been
affected badly during the pandemic. Like most
businesses were forced to shut down, and many are still
struggling to re-establish themselves. Pandemic has
arrived as a challenging one but arrived to check our
strength and capabilities of what and how we can
overcome the situation.
At RipenApps, we have always considered our
employees as important as our customers. Being stuck
on the motto to serve our clients efficiently, we never
compromised with the safety of our employees. We
conducted a remote working process and operated
effectively.
We have streamlined our working process in a
productive manner because there is nothing that keeps
Ripeners up at night more than thinking how the
company shall deliver enormous value to their
customers who are willing to go digital with their
business even during this painful coronavirus
pandemic.
The company has followed the '5-step Pandemic
Business Continuity Plan,' where they were devoted to
serving even better services that they were catering
while sitting inside our office walls in this remotely
working zone.
• Review sales, operational and administrative
processes, and activities remotely via various
chatting and calling mediums.
• They have carefully transferred the right
structure of the project and made the project
analysis effectively done via Skype call or another
source of meets.
• Prepared a Business Continuity and Remote
Work plan, and the company had developed clear
actions required to implement the app
development phase.
• The company had implemented all the required
coding plans by reducing work-place specific
dependencies and allocation of responsibilities.
• The company channelized a smooth

communication process where every team
member communicated outstandingly. Each of the
Ripeners was trained with a clear, unambiguous
pathway to work during the pandemic
committed to delivering the best.
No matter what happens but We deliver conﬁdence, We
deliver trust, and We deliver marvellous mobile app
solutions.
What would you like to advise the young generation
of entrepreneurs?
From the shelve of my experience, I would like to
convey to all the young entrepreneurs that they are
serving customer experience and best results to the
users. They must have a master plan with them and the
excellence in their core. That is why they have adopted
the most responsible job role of providing customers
'satisfaction,' but going the extra mile is always
mandatory. For those in the technical domain, i.e., app
development service provider, just technical expertise
is not enough to be successful. Having an extensive
command over the market trend and the users' needs is
also essential.
Today, folks are looking for the most comfortable and
reliable solutions to enhance their experience and cut
the long process into short but swift ones. Keeping
knowledge of the existing competitor and their
approaches is also important.
At last, I would say that, when you build it right, success
will be at your side. With this belief, RipenApps have
added many success feathers in their cap and proved
that RipenApps is a synonym of Excellence.
Where do you envision RipenApps in the long run, and
what are your future goals?
RipenApps is standing at the prestigious place with
500+ delivered apps, 20+ Awards of Best App
Development Company, 500+ Million User-
interaction + Counting, 150+ clients worldwide, 95%
Completion Project Success, and On-Time Delivery,
and 150+ Experts Architecting Next-Gen Apps.
Since its inception, we have been providing excellent
services to its customers. It's been four years of serving
excellence; nothing could stop us on the way to
providing innovative solutions to the world. We
delivered projects on time and met the expectation of
the clients. Whether it was pandemic or before the
pandemic, we never compromised with the quality
while delivering the projects to our clients. Our
dedication and determination paid well, and we
recorded success while being under pandemic stress.
For the future, we are dedicated and keen on serving
the optimum digital solutions, and we hope to serve
many more clients in the coming years and ornate this
globe with the best and innovative digital products.
What is the current industrial scenario of the industry
you are catering to?
RipenApps is the global leader at providing the best
mobile and web app development services to a wide
range of industries. We have had deployed 500+ digital
solutions to multiple industries, including EdTech, e-
commerce, Healthcare, Social Networking, Dating, On-
demand Food Delivery, Travel and Tourism, and many
more. Currently, these industries are moving digital and
spreading their wings on the broader market. These
industries are continually confronted with new
demands and desires as users become keener to have
comfort and a better experience while using services.
These industries have faced various disruptions in just a
couple of years. The world witnessed a vast loss due to
the pandemic, and the business and industries have
faced various challenges. But, being global digital
solution providers, it's our responsibility to take this
disruption into the ﬁrst gear and provide the digital
channels so that they can continue their process of
serving their goods and services to the world via the
most approachable medium, i.e., mobile apps.

Evolution
Industry
Digital
and
its Impact on the
Digital
Advancements

The Digital Revolution:
Nobody can deny that the digital evolution brought a
revolution which is here to stay forever. Its effects are far-
reaching. Everyone, everything, everywhere, and every
time has now evolved beyond whatever was traditional.
This revolution is now the basic fabric of emerging new
trends that have completely transformed each industry,
including every business. In these modern times, no
entrepreneur, no firm, no company, no organization can
avoid this innovation and change anymore, which is
fundamental.
Companies collapsed, closed, or declined during the two
harshest years of human history called COVID-19 not
because of the situation only, but because, in the past, they
were unable to keep up with these evolving digital
technologies.
Digital evolution has fundamentally altered the way
in which people and businesses interact. Globally,
post-pandemic, digital evolution’s pace has
increased exponentially. The private sector survived that
pandemic mainly because of digitalization.
Thus, it continues to invest in disruptive digital techs to
outpace the competition. They are adopting novel techs by
adapting their business models in order to match ever-
increasing customer expectations.
The digital evolution has already blurred the physical and
digital world’s boundaries by inventing metaverse. It has
redefined traditional industries and sectors, including how
we live and work.
Ever-emerging tech, amounts of data and information
explosion have permanently changed the way individuals,
industry and institutions interact in this new world. The
impact is disruptive.

The most powerfully disruptive trend,
the digital revolution, has already
transformed all the industries' global
business models.
The Impact:
This Digital Revolution has fused
humans, machines, and technology in
never-before-seen ways. It enables
businesses to streamline their operating
procedures on the one hand, while on
the other, it also analyzes and identifies
consumer demands, thus improving the
company-customer relationship.
Nowadays, a company’s success is
purely based on the effectiveness of its
digital processes. This has outdated or
made other aspects simply irrelevant.
Aspects like traditional business
strategies and communication models.
For example, old ways of marketing,
advertising, and maintaining
relationships with customers.
This is where the necessity for
companies to adapt to digital tech
comes in as a crucial factor. All
businesses wish to know precisely
about their customers’ profiles. That
means what a customer purchases,
what their expectations, demands, and
needs are. Similarly, when, how, where
and with whom do they interact online.
Also, who their followers or influences
are and whom do they follow or their
influencers.
This is where digital marketing comes
into the picture. It is already ballooning
into an industry and capturing
everyone’s attention, interests, and
fancy. It is getting reflected in the
significant acquisition of digital
marketing companies by global tech
giants in a bid to have their own digital
evolution graph.
Today, the leading companies across
various sectors and almost all the
industries in the market have almost
entirely digitalized their functioning
processes. These businesses have
multiple kinds of digital systems in
place:
• Digital collections, recovery, and
payment methods,
• Digital procurement and
purchasing process,
• Data collection, storage, analysis
and management to offer
personalized customer
experiences,
• Integration of digital apps to
optimize their solutions, info,
products, brands and services,
• Virtual Reality to optimize
convenience and comfort.
Importance of Evolving Digitally:
People’s expectations from businesses,
companies and industries have evolved
and are constantly evolving. Thus, it is
safe to say that this evolution in
expectations will continue in the
future.
And therefore, it is absolutely central
and vital for businesses and industries
to recognize how their consumers live
and work. This way, the companies can
develop their own policies and deliver
on their promises to the customers.
Digital Revolution to Industry 4.0:
The industry already is at the onset of
the fourth revolution. The digital
evolution is leading to the revival of
the entire manufacturing and
production system and even the way
products or services, or solutions are
designed, developed, and then
delivered.
Digital tech-enabled connectivity,
robotics, automated designing,
development, manufacturing,
production, 3D printing, cloud
computing, and extended reality: the
juxtaposition of these Digi-
technovations creates a cyber-real or
meta-real environment that needs
completely revamped rethinking of the
way physical-virtual assets, and the
industrial processes works, integrate,
communicate and collaborates
together.
The futuristic industry 4.0 is going to
be in the midst of a further digital
revolution, with enhanced capabilities
of more smart, efficient, quick, safe,
clean and sustainable.
Some of the significant futuristic
impacts of the digital revolution on the
industry are going to be performance
and flexibility improvement, increased
manufacturing and production
capacities, massive customization, and
supply-chains complete reorganization.
As the processes will be integrated,
with multiple sensors enabling them to
self-regulate, self-monitor, and self-
learn, they will be a true replica of
artificial intelligence. Along with the
increased production and
manufacturing standards, safety and
security norms will be made in such a
way that future industries will be an
error, defects, and accident-free.
- Gaurav PR Wankhade

Technology has revolutionised the world of sports in
many dimensions. Enhanced coaching, seamless
communication, real-time statistical analysis with
new-age visual graphics, engaging entertainment etc., have
all elevated the presentation and organisation of the sports
industry to a different level altogether.
Similarly, being the latest trend in tech, Artificial
Intelligence (AI) in the sports field has influenced a variety
of forms like sports journalism, ticketing, match
predictions, real-time personalised training plans, player
performance, automatic scouting and recruitment, AI
referees and many more.
One prominent name in this niche is Roanuz Softwares
Pvt. Ltd. It has developed AI-based APIs for Cricket,
Football, and Kabaddi - SaaS architecture coupled with
AWS, spontaneous customer support, competitive pricing,
and technology, fueled by encouraging customer
satisfaction, proving to be a significant aspect of retaining
high standards in this highly competitive industry.
In an interview with CIOLOOK India, Anto Binish
Kaspar, the Founder and CEO of Roanuz, sheds light on
the company’s journey in sports technology and how it has
gained a stronghold in AI-driven applications creating its
unique position in the world of modern-day sports.
According to Anto, AI has been transforming various
sectors worldwide, and how! But little did anyone think of
its innovative application in the sports and gaming industry,
like how it is shaping now.
Before the Roanuz Cricket API, there was no way for a
startup to subscribe to quality data at an affordable cost with
no long-term contract. Quality data, Live Stats, AI-
powered, reasonable price, and no contract - this
combination is unique, and it is what is needed for the
industry to grow.
Given below are the excerpts from the exclusive interview.
Please brief us about Roanuz in detail.
“I started Roanuz Softwares Pvt Ltd to do the unthinkable.
Along with my diverse team, I have developed Roanuz,
India’s pioneering AI-driven fantasy sports platform APIs
which are widely used by Cricket and Football fantasy
sports platforms worldwide.
I am a firm believer in technology and how it has the power
of doing the unimaginable in the various sectors and its
creative application in the sports tech and fantasy gaming
domain.
With the inception of Roanuz in May 2012, I took a step
ahead in the direction that merges innovation with AI. With
the company headquartered in Chennai, we hire, train, and
manage the team that builds state-of-art applications.
Although the company has constantly been working on the
development and innovation in sports tech, its stance in
delivering the best has been consistent with absolute quality
by fulfilling customer satisfaction and requirement.
Roanuz
Softwares Pvt Ltd
The Game Changers

Anto Binish Kaspar,
Founder CEO

While COVID-19 persisted with a temporary shutdown of
the work from the office situation, the team has been
working with full potential even through the uncertain times
of practical inconvenience. That unstoppable work culture
has enhanced the possibility of creating innovation with
technology even more powerfully supported by the entire
team’s involvement.
Roanuz was conceptualized, formed, and bootstrapped with
a dream to make a huge global impact on AI and Sports
Tech. The team soon realized cricket is far away from the
latest tech, and they worked to bring in new innovative
possibilities and avenues for the game enthusiasts.
We then realized Cricket Dataset quality and availability
were not as good as other sports like Soccer. So, the team
believed Cricket API would bring state-of-the-art
technology to cricket data and faster delivery.
Today, we are proud that we are the best data provider for
Cricket. We use AI to identify data errors and odd
detections.
There is enough demand for the solution we offer, and we
are doing an excellent job fulfilling industry needs. This
gives us organic sales. Our strategy is to continue the
innovation in sports tech, which keeps us ahead of everyone
and sells itself.
We want to create awareness among inventors, business
people, and sports enthusiasts on possibilities with the big
data we have curated: the AI-powered solution and live
stats.
Amidst all the challenges that we face, we, as a team, are
absolutely overwhelmed by the support we offer to our
customers by understanding the practical difficulties of data
development and powering up the services with the right
solution.
What were the initial challenges you faced while
venturing into this industry?
Though there are many competitors in the market, we have
been doing our best to provide a better customer experience
in the last nine years. As far as the Indian market is
concerned, it is still so fresh to figure out the best since
many fantasy leagues are piling up to the grind.
The global sports data market is rapidly growing in every
sports segment. Anyhow, the sports data market in India
will take a lot more time to reach that outstanding level
since one of the sports, which is significantly cricket, has
been a dominant force for many decades by now. In
contrast, the other sports are getting the necessary attention,
such as IPL, Kabaddi, Volleyball, Football (National/ISL),
and other domestic events.
The Indian market is vast, with abundant opportunities
every day. The whole industry has always been curious
about something new to shape the needs of tech
development firms with the right solutions. There is now
not one but many with niche support for anything and
everything; thus, there is also a lot of demand for sports
tech solutions as well.
In the earlier days, we found collecting data and storing it to
be the greatest challenge while building up as a startup. In
contrast, our AI-infused and the best-ever SaaS architecture
with Cricket Editor and AWS usage made it possible to
stand even in any stronger phase. That’s how we served to
be the best in the cricket tech industry.
Also, the spontaneous customer support, pricing, and
technology that we provide reciprocate with the clients’
satisfaction, which is one significant aspect of retaining
high standards in this highly competitive industry.
What would be your advice to the aspirants willing to
venture into the niche?
Artificial Intelligence has found its way into almost all the
key sectors today and has brought in tremendous
transformations at the optimum level that it has touched so
far. Be it technology/startups, pharmaceutical, education,
logistics, e-commerce, etc.
Before the Roanuz
Cricket API, there
was no way for a
startup to subscribe
to quality data at an
affordable cost with
no long-term contract

AI has been helping to achieve the unthinkable. Sports
technology is one such sector witnessing newer
developments, thanks to the ultimate AI technology.
Roanuz is one such AI-based sports technology company
whose creative ideas have created new possibilities for
sports enthusiasts.
The way computers and phones enrich lives day by day; AI
has already structured our everyday lives right from
ambient intelligence to critical business decisions. On the
other hand, AI has been showing a steady progression in
ambient intelligence, thereby enriching the lives of disabled
people and with anomaly detection in the media.
Therefore, the possibilities for today’s founders are endless.
Also, it is an essential responsibility for the founders to
ensure your technology is non-abusive, non-harassing and
strives to serve against illegal activities.
I would recommend working as a team and encouraging
enthusiasts so that delivery of the output becomes more
positive and advanced than we could imagine. Also,
exchanging ideas makes innovation more interesting than
anything while building up each milestone with more power
and enhancement.
Being an experienced leader, share your opinion on how
the involvement of emerging technologies enhances the
industry and what advancements can we expect in the
future?
Though n number of technologies have evolved in the
market, the SaaS industry has proven its footprints much
prominently in the IT industry.
The SaaS industry being the backbone of all the products-
based business sectors, the ways to minimize the workload
of the product and services are in great demand. The SaaS
industry eventually needs the support of other SaaS
products or solutions.
However, there has been a steady growth in Ambient
Intelligence with AI. This supports the lives of disabled
people, anomaly detection in media, machine learning and
natural language processing capabilities which are
flourishing enough to be unthinkable.
Say, Elon Musk has found Open AI that can understand the
plain text and write computer programs automatically.
Similarly, Apple’s iMessage supports with unsupervised
compact against child abuse.
Where do you envision Roanuz eventually, and how do
you plan to embrace the changes happening in your
industry?
The company’s strategy is to continue the innovation in
sports tech, which keeps creating support ahead of anyone
in this industry.
Roanuz has witnessed 2X growth in its sales every year and
has already worked with industry stalwarts like Amazon
Echo, Opera, Express UK, Kings XI Punjab, Zapr, Gujarat
Lions, and Machaao, Sportskeeda, Yatra, SilverPush,
Freecharge, Starpick and many other Fantasy Sports clients.
We are proud to be in a remarkable position for introducing
a new business model to the Sports tech industry. We
created a unique platform for engineers, innovators, and
data scientists to innovate sports analytics, prediction, and
live statistics.
Roanuz currently operates through its three offices: two in
India - Chennai and Trivandrum, and the third in Iceland –
Reykjavik.
In April 2017, Icelandic company 8H EHF merged with
Roanuz to form a new branch in Iceland named Romanus
EHF.
The team behind this innovative startup stands at 50+
currently. It is continually expanding its force and reach to
touch as many lives as possible of its customers and offer
its platform.

Gagan Arora
Founder and CEO

G L O B A L S E R V I C E S
G L O B A L S E R V I C E S
Leveraging media and digital
technology to create a brand
image and deploying artificial
intelligence for an organization’s smart
future, business process outsourcing
solutions are critical tasks. With these
wide arrays of services comes the huge
responsibility of being consistent with
the services a company provides. One
company that is consistently providing
top-notch services is Vertex Global
Services. With its approach towards its
work, the company is leaving a mark
on the industry.
Vertex (Group) Global Services
provides a diversified portfolio of
critical functions, including managed
service, performance marketing,
artificial intelligence, and staff
augmentation. Along with this, Vertex
Group has three additional service
verticals globally: VCosmos, Vertex
Next, Vertex Academy with VCosmos
Vertex Group is providing information
technology-enabled services, which
includes Unified Communications as a
Service (UCaaS), Call Centre as a
Service (CCaaS), Software as a Service
(SaaS) including AI, WFA, RPA, etc.,
and Talent as a Service (TaaS) as key
engagement constructs to enable its
client’s dynamic growth plans. Vertex
NEXT is a new venture of the Vertex
Group, which aims at bridging the gap
between buyers and sellers through
exhibitions and conferences for key
markets in the Middle East, Africa, and
Asia.
Up-Skilled Organization
With its position as a leader in the
space of technological-led business
solutions, Vertex truly dominates the
industry. Their only goal is to produce
goods and services that are distinctive,
distinguished, and uphold their legacy
in the technological arena by providing
cutting-edge techno-powered solutions.
Bootstrapped, Vertex (Group) Global
Services was established in 2016. With
limited resources and a firm belief in
the power of technology, Vertex Group
started from a small garage with a two-
member team in Miami, Florida. In the
initial days, constantly adapting to
market transformations and
technological innovations was difficult.
“It was not easy at scale, but we
successfully did it, year on year,
achieving 100% growth,” shares Mr.
Gagan Arora, Founder, and CEO.
The company expanded operations in
the United States, the United Kingdom,
India, Philippines, Nepal, UAE, and
Africa. This helped the brand
skyrocket its reach and establish a
global footprint in the market.
th
Today, Vertex Group ranks 19
amongst the most innovative
companies in the world. It has so far
served over 3000 clients across six
countries and plans to expand its reach
every year.
An Influential Man
Vertex’s market and technology-led
business solutions space status and
respect are exceptional, thanks to their
Leveraging Excellence and Providing Ace Level Services

vast array of advanced and custom-
made services, which not only speak
highly of their carefully selected team
of industry experts and masterminds,
but also of their able, efficient,
allrounder, and unrivalled leader, Mr.
Gagan Arora, Founder and CEO.
Mr. Arora, the three-time BEST CEO
award winner, is a first-generation
software entrepreneur, tenacious
leader, and tech evangelist who has
effectively established himself as an
industry brand name.
Mr. Arora also leads the Delhi Chapter
of the Foreign Investors Council, is
Director-Global Education for Asia
Arab Chamber of Commerce, servicing
52 countries, and is a Delegate for
India – Global Chamber of Business
Leaders. Gagan has spearheaded
Vertex Group’s expansion into six
countries in under five years, which
has been recognised by the industry
and garnered him several honours. It
includes 40 UNDER 40 and Asia’s
Youngest Entrepreneur by Asia One,
which has been covered by CNBC and
ET Now. Gagan has also been named
one of India’s Top 100 Influencers by
GMI and Forbes.
Mr. Arora, a Boston University
Certified Entrepreneur, started on his
business path as a torchbearer, then as
an entrepreneur, and finally as a leader.
He has a knack for finding possibilities
and keeping ahead of the curve due to
his instinctual and razor-sharp mind. “I
always operate in a way that is more
diversified and encourages more
opportunities,” Mr. Arora explains. He
founded Vertex in a small garage in
Florida. In less than five years, he
expanded the firm around the world,
including the United States, the United
Kingdom, India, the Philippines,
Nepal, the Middle East, and Africa.
Mr. Arora has worked with a number
of top-tier global brands throughout the
course of his career of two decades.
With a ‘never say never’ attitude and a
strong entrepreneurial heart, he has
risen to the prominence of the industry
while wearing numerous hats.
Vertex Group has harnessed the power
of technology by using chatbots, Smart
IVRs, AI and Machine Learning, and
HR Solutions, leaving no stone
unturned. Vertex has deployed smart
IVR for one of the major telecom
providers, which resulted in saving
$1Million every year. Vertex’s
foundation has been strengthened by
these innovative yet cost-effective
solutions, which have resulted in a
digital makeover for its stakeholders.
Vertex was named ‘Best Place to Work
in India’ by the Best Place to Work ®
Institute for its best practices, with
ESAT at 94% and Global Score at
92%. Under Mr. Arora’s leadership,
Vertex has been ranked 19th amongst
the 50 Most Innovative Companies
across the globe.
The CEO’s responsibilities change
with the progression of time. Mr.
Arora’s responsibilities as CEO are not
restricted to the company’s profitability
and growth, but it does include a broad
range of functions. This encompasses
risk appetite, opportunity pursuing
ability, operational efficiency,
including any safety concerns, and the
capacity to guide in a crisis, such as a
recession or the pandemic.
In addition, as a meticulous leader, he
is dedicated to teamwork, motivating
employees, maintaining the trust of
shareholders, and engaging with
stakeholders and the larger community.
He aims to put together a workforce of
100,000 within the next five years. Mr.
Arora has emerged as a beacon of hope
for many youngsters, equipping them
with a platform on which they may
contribute to a successful brand whilst
remaining financially afloat. “Our
clarion call is to innovate, develop, and
transform in order to become malleable
and susceptible to new challenges and
to meet them with flair and
flamboyance,” says Mr. Arora.
Exemplifying Journey
Mr. Arora’s keen interest in technology
inspired him to share his ideas and
views with the rest of the world. He is

fascinated by how technological
advances have altered the form of the
globe, markets, and enterprises. His
primary motivation for establishing
Vertex Global Services (Vertex Group)
was to provide businesses with
enthusiastic and devoted services. He
sought to use technology to influence
the dynamics of company tactics on a
larger scale. Despite the fact that his
first few start-ups did not take off, he
did not give up hope and eventually
opted to establish Vertex Global
Services.
Mr. Arora started his venture in a
garage in Miami, Florida, with only a
staff of two people. He quit his job,
forgoing salaries and benefits, and
worked from a base with only the
necessities to achieve his dream, and in
less than five years, he has expanded
the company across the globe,
including the United States, the United
Kingdom, India, the Philippines,
Nepal, the Middle East, and Africa.
Redefining Excellence
Vertex Global Services, headquartered
in Times Square, New York, is ranked
19th among the world’s Top 50
innovation leaders. The human
experience and service delivery leader
has been named Best Company of the
Year 2020, and it has received
widespread peer recognition for its
exceptional employee satisfaction
metrics.
Managed Service, Events and
Conferences, Performance Marketing,
AI and Digital Platforms, Digital
Education, Revenue and Retail
Mapping Services, and a slew of
cloud-tech-enabled services intended
for cross-platform development
comprise a diverse range of vital tasks.
Vertex (Group) Global Services
includes three more service verticals:
Vertex Next, Vertex Academy, and
VCosmos, with its significant hub
offices in the United States, the United
Kingdom, Canada, Nepal, the
Philippines, the Middle East, and India.
Vertex uses a transformation to
produce value and shared success for
its customers, people, shareholders,
partners, and communities. Vertex has
been recognised as a single-window
end-to-end execution specialist for the
full range of digital services, and
human resource augmentation needs
due to fruitful alliances with nation-
building stakeholders, central and state
government partnerships, investors,
and clients across the industry
spectrum.
Vertex (Group) Global Services is
devoted to contributing to a gender-
neutral environment, and it supports
climate sustainability goals via its
different CSR initiatives. It also
continues to give to pandemic-affected
social groups through skillset
contributions and other fundamental
support requirements.
Their experience is reflected in result-
oriented services, which are a balanced
combination of digital channels and PR
and ensure that you stand out from the
crowd.
Surpassing the Challenges
Vertex was bootstrapped and was
incepted in 2016 and has since then has
been a prime independent entity.
Struggle in the broad market globe has
been one of the team’s primary
problems, especially competition for
‘price value of items and services.’
Several aspects might readily impact a
customer’s final decision. However, the
pricing component has always piqued
the interest of purchasers and is largely
responsible for changes in corporate
strategies and models.
And it is an organization where the
majority of its attention is on driving

remarkable advancements in goods and
services and periodically enhancing the
quality of work. Vertex has always put
forward impeccable services to clients
with premium solutions at cost-cutting
prices. “I think our pristine services
and value for our clients make us
unique and differentiate us from all
other existing companies and is the key
reason for our long-standing success,”
says Mr. Arora.
Overcoming the Difficulties
The year 2020 will go down in history
as a watershed year. The globe has
been shaken by a worldwide pandemic
and has been subjected to significant
disruption. However, technology adds
a layer of resilience to firms by making
the abrupt change in operational
patterns less disruptive.
“I feel that the new era of employment
has increased opportunities for
handicapped individuals,” expresses
Mr. Arora. As a result of the pandemic,
the Work from Home concept has seen
widespread adoption in various
industries. It has opened the door for
organizations to create or future-proof
an inclusive workplace for individuals
with impairments. In contrast, disabled
persons should have an equal chance to
work and make a living.
Having said that, Vertex’s ‘Vertex
Digital Academy’ provides a platform
for such specially-abled workers to
upskill themselves for the changing
business world. The school also
provides internship opportunities so
that students may gain corporate
experience before entering the
workforce.
Words from the Commander
“Many people believe that to be
creative, you must plan, schedule, and
brainstorm. This is not my opinion. I
believe that innovation cannot take
place in a vacuum. Having worked in
the sector for over two decades, I can
attest to the fact that innovation is
deeply ingrained in our DNA,” states
Mr. Arora.
“Our employees are a non-obvious
reason for our ongoing innovation. We
hire exceptional talent that offers out-
of-the-box thinking and agility, and
then we establish an atmosphere that
empowers them with growing space,”
adds Mr. Arora.
“We have been recognised as the Best
Place to Work because of our equally
influential culture. It fosters a flexible
environment that fosters opinions and
curiosity that allows each person to
drive their team as if it were their own
company powering their growth, which
is yet another fact to our business
growth,” expresses Mr. Arora.
Thinking Ahead
Vertex Group’s catchphrase is
‘innovate, design, and transform’ in
order to become pliable and vulnerable
to new difficulties and then to exceed
those obstacles with flair and
flamboyance.
Growth is an essential component for
everyone at Vertex; it entails providing
constant deliverables to customers
through a continual process in which
both employees and employers work
together to create a favourable
environment. Creating a growth plan
entails entering new markets and
segments, which allows the company
to expand to new heights. Vertex
Digital Academy is Vertex’s entry into
the e-learning market, the second-
largest after the US and is expected to
expand by 15.64 per cent and increase
by $48 billion by 2020. They have
extended the cores via their train and
deploy agenda, which focuses on
upskilling people with the particular
skill set required by employers,
allowing over 100,000 people to be
job-ready.
Moving ahead, the organization will
use its capabilities to reintroduce
services that ensure the quality of
human lives by reskilling specially-
abled persons and creating work
opportunities for them. Vertex
currently has 1000+ employees across
six countries and expanded to the
Middle East and Africa with their new
Ventures ‘Vertex Next’ and ‘Vcosmos’
by adding 1500+ employees by the end
of 2021.

India's Best Companies of 2022 March2022 - ciolookindia

India's Best Companies of 2022 March2022 - ciolookindia

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