Learning to Live in an Energy Efficient Home

2. LEARNING TO LIVE IN AN ENERGY
EFFICIENT HOME
Moderator: Sacha Silvester | Delft University of
Technology

3. pilot
www.bikbouw.nl

4. March 2017 Feb 2018
pilot
www.bikbouw.nl

5. pilot
www.bikbouw.nl
- insulation
- solar
panels
- geothermal
heat pump
- electric boiler
- heat recovery
ventilation
- insulation
- solar
panels

6. pilot
www.bikbouw.nl Elles de Wal
BIK bouw
Sacha Silvester
Stella Boess
IO TU Delft
Today’s workshop organisers:

7. INTRODUCTION:
THE 2ND SKIN PROJECT
Elles de Wal | BIK bouw (video)

8. Elles de Wal, BIK bouw:
“I was in charge of the communication with
the residents. The residents all approved the
refurbishment before it could take place, and
they are happy with the result.
“It is important to be a trustworthy partner for
the residents and to support them in what
they need. I worked with Sacha and Stella to
prepare the residents for the change in their
daily lives that the renovation will bring."

9. Rianne, resident:
“The home I live in used to be a G for energy
label … the collaboration before the
renovation and during the process was very
good. (…)
I’ve been living in the renovated home for
about a month … already the changes are very
significant. The home is more comfortable, the
temperature is much more stable.”

10. INTRODUCTION:
LEARNING TO LIVE IN AN ENERGY-
EFFICIENT HOME IN THE 2ND SKIN
PROJECT
Stella Boess | Delft University of Technology

11. March 2017 Oct 2017 Feb 2018
pilot
www.bikbouw.nl
Focus today: the process until start of construction

12. “We come across crazy things
(that residents do):
shutting down systems, pulling out
power plugs (of their ventilation
system) to decrease energy
usage, etc etc”
Construction & Installation perspective
Technology

13. (six months after renovation,
aug 2018)
“I don’t know what this thing
(the interface) does – I haven’t
used it.”
but also
“I’m starting to adapt my habits
and use the cooling.”
Residents’ perspective
Technology

14. March 2017 Oct 2017
Information evening
Start Construction
Information for & from
Residents
Approval of
Construction
Tools to help residents learn to live in their energy-efficient home

15. HANDS ON

16. 3 teams
10.20
Each team receives two or three of the tools to
evaluate, based on the gains and challenges
we identified.
10.45
Teams are invited to present their thoughts, as
well as ideas and issues for upscaling.
10.55 closing.

17. PRESENTATION AND DISCUSSION

20. Most of the participants were knowledgeable on the topic or on similar methods, and
the discussion was focused and insightful.
Key insights were:
- techniques are valuable that allow listening to what residents are not saying, because
the practice of daily life seems so normal it can often not be verbalised or shown
- there is a need for a new kind of professional who can bridge between the technical
and the social, so that this becomes more systemic rather than depending on
individual stakeholder skills and commitment
- the potential of feedback mechanisms was highlighted, in which experiences could be
carried forward between projects, including that residents can become ambassadors.

21. pilot
www.bikbouw.nl
Elles de Wal
BIK bouw
Sacha Silvester
Stella Boess
IO TU Delft
Today’s workshop organisers:
Thank you to the workshop participants
and the Click NL organisers.
Contact
s.u.boess@tudelft.nl