Am2 110 mike-greholdt_12habits DF2UFL 2012 Morning Session: 12 Most Successful Habits of a Salesforce.com Admin Presented by: Guest Speaker, Salesforce.com MVP Mike Gerholdt

3. Mike Gerholdt
ButtonClickAdmin.com
@MikeGerholdt

4. A story...

6. “The Deepest
Human Need is
the need to be
appreciated. “
William James

7. 12 Most
Successful
Habits
of a
Salesforce
Admin

8. 1.

9. Education

10. 2.

11. Was wäre, happen if I
What would
wenn ich angefangen
started speaking
Deutsch zu sprechen?
German?

12. Common Language

13. Never
Stop
Learning

14. 3.

15. Photo Credit: CarbonNYC via Flickr

16. 4.

18. 5.

20. xplore. Screw it up. Try. Explor
crew it up. Try. Explore. Screw
p. Try. Explore. Screw it up. Try
xplore. Screw it up. Try. Explor
crew it up. Try. Explore. Screw
p. Try. Explore. Screw it up. Try
xplore. Screw it up. Try. Explor
crew it up. Try. Explore. Screw
p. Try. Explore. Screw it up. Try
xplore. Screw it up. Try. Explor

21. 6.

23. #

24. 7.

25. Photo Credit: LondonCyclist via Flickr

26. 8.

27. Trust
Photo Credit: Scott Schram via Flickr

28. 9.

29. Dials
&
Post-it
Notes

30. 10.

32. 11.

33. "What we've got failure to
here is... communicate."

34. Webinars Newsletters
Chatter

35. 12.

36. Photo Credit: loiclemeur via Flickr

37. WHY

38. Photo Credit: JMR Photography
via Flickr

39. 12 Most Successful Habits of a Salesforce Admin
1. Get Educated
2. Get Certified
3. Attend your local Salesforce Meeting
4. Create a Sandbox
5.Visit the AppExchange
6. Be Social!
7. Become Familiar with your Data Tools
8. Build Trust by Maintaining the source of truth
9. Build Good Analytics
10. Read the Release Notes!
11. Regularly Communicate!
12. Attend Dreamforce

40. ButtonClickAdmin.com

41. ButtonClickAdmin.com/DF2UFL

42. “Do one thing
Every day
that scares
you“ – Eleanor Roosevelt