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         11-16
CAMDEN TOWN UNLIMITED
     RENEWAL PROPOSAL
MORE POLICE
                                    YES?              MONEY OFF
We will continue our work to cut crime, improving-    We will expand the number of businesses on our
on-street communication and lobby strongly to         Wedge card scheme and increase our database
retain the Police resources for the Town Centre       of cardholders
we secured in 2008

                                                      MORE EXCITING SHOPS
A VOICE FOR BUSINESS                                  We will work with landlords to fill vacant spaces on
We will promote, represent and lobby for your         the High Street and attract the best quality retailers
interests, both individually and as a business        to the area
district, and continue to be the link between the
Council, residents and other major public sector
                                                      MORE INVESTMENT
stakeholders
                                                      We will work to redevelop key properties and
                                                      attract new, high quality businesses to the area
MORE TREES                                            to enhance footfall as well as maintaining
We will champion the delivery of Camden Town          cleansing standards
First, our public realm strategy prioritising
the delivery of our Cobden Junction/High Street
                                                      A CREATIVE
South schemes
                                                      CAMDEN TOWN
                                                      We will work with leading universities and the
FREE RECYCLING                                        knowledge economy to attract top entrepreneurs
We will provide a free or heavily discounted          to set up business enterprises in Camden Town and
recycling service for all members                     provide opportunities for recruitment to
                                                      our businesses
CHEAPER BILLS
We will deliver a joint procurement consortium,       MARKETING & PROMOTING
which will broker significant savings for your core   We will work with high profile media partners
business services (typically reductions of over       to promote Camden Town’s famous, and not yet
20% on existing contracts can be achieved)            famous, attractions and its unique character
LEADERSHIP
IMPROVING THE
COMMERCIAL VIABILITY
OF CAMDEN TOWN
What happens right outside your door has a huge              ensure they deliver a business ready solution, we
impact on your business. What happens if the shop            don’t duplicate Council services. For example, we
next door suddenly goes out of business, creating an         do not subsidise any Council services such as street
eyesore? What happens if a prospective new client            cleaning or warden patrols.
feels uncomfortable coming to your office for that
                                                             What we do is monitor existing service delivery to
pitch? What happens if a tube closure programme
                                                             ensure you get value for money and deliver new
threatens footfall?
                                                             and innovative projects, often leveraging significant
This is where Camden Town Unlimited steps in.                investment from public sector partners that both
Whether it is ensuring the streets remain clean and          reduce costs and improve the perception of the area.
safe, creating interesting, vibrant activity in vacant
                                                             At a time of ever increasing public sector cut backs
units, or ensuring infrastructure projects do not
                                                             we believe it is vital that the business interests of
negatively impact access, Camden Town Unlimited is
                                                             Camden Town are defended and represented. Local,
making your location work just as hard as you do
                                                             Regional and National authorities are increasingly
for your business.
                                                             looking to business to fill the void in their own
                                                             funding. Without a business voice forcing its way
IMPROVING BUSINESS, NOT                                      into these debates Camden Town risks losing out
SWEEPING THE STREET                                          to other better represented areas of London and
We believe BID’s occupy a crucial place in service           the region.
delivery for business. Designed to give the private
                                                             In the following pages we outline what we want
sector a stake in the ongoing development and
                                                             to achieve in the next five years and how we plan
management of their environment, we are entirely
                                                             to achieve it. The projects have been determined
independent and solely responsible to you, our
                                                             following an extensive consultation process with our
business membership. All our funding is 100%
                                                             business members - thank you for all your input.
ringfenced to be spent in Camden Town and
although we work closely with public services to             Please back Camden Town and vote YES in
                                                             February 2011.




Simon Pitkeathley       Chris Shaw              Alex Proud         Richard Terry
Chief Executive         Chair                   Vice Chair         Vice Chair
EXECUTIVE
Whilst our first five years was all about getting the basics right, investing heavily in improving the quality of
the Town Centre and redressing the negative aspects of crime and anti-social behaviour, CTU 2011 - 2016 will
seek to build on our successes whilst adding specialist projects designed to make Camden Town the most
competitive and attractive place to do business in London. We commit to do this in a number of ways:



- Working with public authorities to ensure they
 deliver business led programmes that encourages,
                                                              CUTTING
 not penalises, enterprise                                    IMPROVING
- Negotiating baseline agreements with the local              ENVIRONMENT
 authority and Police to ensure a satisfactory level of            SAVING
 service is delivered
                                                              YOU
- Delivering specialist projects designed to reduce
                                                              We want to save you money through joint
 your core costs and upgrade the perception of
                                                              procurement, significantly driving down your
 Camden Town as a business location
                                                              overheads. We want to enable you to attract and
- Lobbying for significant investment in our public           retain the best quality staff, drawn to a thriving and
 realm and Police services                                    exciting work environment. We want to provide a
                                                              clear, simple and transparent regulatory and business
- Securing high return and high value partnerships
                                                              support environment. We want to bring you new
 with leading institutions, passing on the benefits to
                                                              customers or clients who want to spend more…
 our members
                                                              whilst all the time ensuring that we maintain our core
                                                              focus of keeping Camden Town safe and clean.
IN 2011 – 2016 WE WILL:
• Improve the environment for business
• Drive down costs
                                                              “  Business Improvement Districts (BIDs)
                                                              are a valuable vehicle for helping to ensure the
                                                              UK’s high streets and city centres are vibrant
• Advocate and lobby for your business interests
                                                              and alive. As property owners, our members
• Deliver a High Street that excites and delights             understand the added value that BIDs bring to
                                                              an area in both the short and long term. While
                                                              the current economic climate is a challenge, we
                                                              believe that BIDs can be part of the solution to
                                                              help us out of the recession and we hope to
                                                              see them continue on with lasting success.
                                                              Ian Fletcher
                                                                                                                ”
                                                              Director of Policy (Real Estate)
                                                              British Property Federation
OUR VISION:
CREATIVE
CTU 2011 - 2016 will be focused on making Camden Town the most attractive business location in London.
However, we want to go further than provide a high quality service to our members. We want to propel
Camden Town and your business networks into the forefront of central London policy, making your business
location more high profile and therefore easier to attract staff, customers and partners.



WORKING WITH THE                                            CAMDEN TOWN
REST OF LONDON
                                                                 HEART
London is the leading world city and one of the best
places to do business.Yet premium quality brings
                                                            LONDON
premium prices. Camden Town is on the edges of
central London but offers unrivalled access, with                             CAMDEN
                                                                               TOWN
three tube stations, 12 bus routes and national and          Worldwide
                                                           via Paddington/                                  Europe
                                                              Heathrow                                   via Eurostar
international rail connections within 10 minutes walk.                                           KINGS
                                                                                                 CROSS
We want our businesses to enjoy a central London
                                                                                         EUSTON
service at fringe prices. That’s why we:

• Will work to extend and enhance transport schemes,
                                                                                       Central
 such as the Barclays cycle hire scheme and Legible                                    London


 London to Camden Town, and will improve the tube,
                                                            Over the next few years much is expected of the
 road and pedestrian experience
                                                            private sector to bring London and the country out of
• Will work closely with the developers at Kings Cross      recession. By positioning Camden Town as one of the
 and Euston to ensure the value and prestige of these       most responsive, innovative and creative locations we
 schemes positively impact on the perception and            aim to encourage policy makers and new business to
 competitive advantage of Camden Town                       invest in the area and propel Camden Town into the
• Will continue to promote Camden’s Creative                heart of London.
 Quarter, our proposal to recognise Camden Town
 as one of London’s most important business district,       “  As you know, I fully recognise the excellent
                                                            contribution that Business Improvement
 particularly in the creative and knowledge economies       Districts (BIDs) make to the London economy,
                                                            and their increasingly important function in
                                                            the ‘place shaping’ of local town centres and
                                                            industrial estates. The extra safety measures
                                                            that you provide, the cleaning and improving the
                                                            environment, contributes a great deal towards
                                                            achieving my vision of London as the best big
                                                            city on earth.
                                                            Boris Johnson
                                                                              ”
                                                            Mayor of London
IMPROVING
ENVIRONMENT
CUTTING CRIME
Our core priority remains cutting crime, and              We will also continue to develop our on-street
our consultation revealed that this is still your top     communications network, linking retailers and
issue. When Camden Town Unlimited was first               businesses directly with CCTV, the Police and
incorporated, crime, and particularly drug crime,         wardens, improving dialogue between these
was endemic. In partnership with the Met Police           stakeholders.
and London Borough of Camden, we have made
significant improvements, with overall crime statistics   DELIVERING CAMDEN TOWN
falling 27% between 2006 - 2011.                          FIRST, OUR STREETSCAPE
A major factor in this success was the additional         IMPROVEMENT STRATEGY
28 uniformed officers Camden Town Unlimited,
in partnership with London Borough of Camden




                                   and the Police,        We achieved major results in our first five
                                 secured for the          years initiating, designing and implementing
area, as a result of our own pilot on-street team.        Camden Town First.
We will lobby to ensure this team stays in place
as long as is necessary to make sure the on-street
criminal behaviour does not return to our streets.
As a demonstration of our combined commitment
towards this goal, London Borough of Camden has
agreed to ringfence this provision for the next
financial year following pressure from CTU.
With one project completed and another due to
break ground early next year, we have achieved a
                                                       MORE POLICE, NEW
significant upgrade of the public realm. However, we   PUBLIC SPACES AND
believe the job is only half done and the focus of     CLEAN STREETS
this next five years will be delivering the schemes
at Cobden Junction and High Street South. These        Keir Emms, Camden Lock Market
schemes will improve the southern gateway to the
Town Centre, enhancing the crucial pedestrian          “  There has been a huge improvement in
                                                       crime, particularly on street dealing, as a result
link route to Kings Cross and central London and       of CTU’s activities. Maintaining this presence
providing the building blocks for the regeneration     is crucial to the ongoing success of businesses
south of Camden Town tube.                             in the area, and I’ll be voting YES to keep these

MONITORING STREET
                                                       resources in Camden Town
                                                                                    ”
CLEANSING
In the last BID term, we arranged the removal of
over 4000 items of graffiti and worked with London
Borough of Camden to ensure all BID streets were
cleaned on at least a daily basis.




We will continue to work with the Council to
monitor delivery of vital street cleansing/graffiti    Richard Terry, Arup
removal operations, and will deliver our own
recycling/waste collection services to reduce amount
                                                       “  Camden Town has historically suffered
                                                       from a very poor business environment which
of time rubbish is left on street.                     impacted on the way clients saw my premises.
                                                       CTU have achieved real success with Camden
                                                       Town First, and I will be voting YES to continue
                                                       this work
                                                                 ”
DOWN
As an elected, representative company, one of our biggest assets is you. Together we represent a powerful
business lobby and collectively CTU businesses are estimated to turn over more than £1 billion per annum.
There is significant scope for achieving efficiencies across business through specialist brokerage schemes and
high level advocacy on regulatory affairs. We will introduce the following programmes:



JOINT PROCUREMENT                                         FREE RECYCLING
We aim to provide a toolkit of procurement                Having secured significant funding from European
packages, which you can opt in and out of, which          funding streams, Camden Town Unlimited will
reduce core business cost through bulk purchasing         develop a free, or heavily discounted, recycling
and independent brokerage. Some of the joint              service for all business members. This is designed to
procurement services we will provide include:             provide a more environmentally friendly service (one
                                                          geographically based collection service will reduce
Electricity
                                                          carbon emissions associated with transport) increase
Gas
                                                          the numbers of business recycling and reduce costs
PAT Testing
                                                          to participating members.
Recycling
Couriers
Pest Control
Printers
Taxis
We will continue to add services as requested.
WE WANT TO MAKE CAMDEN TOWN
THE MOST COST-EFFECTIVE DISTRICT
TO DO BUSINESS IN LONDON
WE AIM TO MAKE YOUR BID LEVY PAY FOR ITSELF IN SAVINGS. THESE SAVINGS WERE
ACHIEVED FROM ENERGY CONTRACTS ALONE.


UNIT                                                   AVERAGE SAVING PA*

Small office (1 – 10 staff)                            £1000 - £5000

Medium office (10 – 100 people)                        £10000 - £20000

Large office (100 people +)                            £20000+

Small Retail                                           £500 - £2500

Large retail                                           £5000+

Small bar/restaurant                                   £500 - £1500

Large bar/restaurant                                   £2000+

Venue                                                  £2500+

*This is based on our previous work and is energy costs alone. Your business could save significantly
 more or less depending on your circumstances, current contract, length of contract etc.
ADVOCATING
LOBBYING     YOUR
        INTERESTS
We want to make the regulatory environment here         We will continue to monitor the emergence of these
in Camden Town the most supportive in London.           consultations, notify member businesses affected and
                                                        represent your interests.
Whether it is representing individual members,
proposing joined up district wide development           David Lynn, MTV
policies or advocating changes to the way the public
services engages with businesses, Camden Town
                                                        “ Pound for pound, compared with other
                                                        operating costs, the services delivered by the
Unlimited will work with our key stakeholders to        BID are excellent value for money. I will be
ensure business gets a gold standard, business facing   voting YES to reduce my business costs in
service in Camden Town.                                 2011 – 2016
                                                                      ”
REPRESENTING                                            Michael Nicholas, Camden Bars Group
YOUR BUSINESS
In our first five years, we responded to 59 planning
                                                        “  Closing the Northern line would have been
                                                        disastrous for my businesses. I am delighted
applications, 22 licensing applications and 15
                                                        by the speed and quality of the response from
major consultations on behalf of our businesses,
                                                        CTU to this threat, and will be voting YES to
including documents such as the Mayor’s Economic
Development Strategy, Local Development
                                                        ensure I am represented in the future.
                                                                                                   ”
Framework and London’s Tourism Strategy.

These planning documents have a major effect on
investment and practices on your business, but are
lengthy, onerous and sometimes difficult to identify.
We also led a campaign to reduce tube closures
related to their upgrade programme, managing to
reduce the closure programme from 33 weekend
closures to just 12.
HIGH STREET
EXCITES DELIGHTS
Camden Town is one of London’s marketing success           However, we also want to enhance the surrounding
stories. It’s famous canal side location, vibrant          offer to make sure Camden Town remains a vital
independent retailers and legendary nightlife means        part of London’s wider cultural life. We want a
it is world renowned as one of London’s most               compelling High Street that thrives with creativity
distinctive locations (Visit London research 2010).        and offers a unique, high quality urban experience.
It is not just an international draw – these world class   We want to attract the next generation of top
visitor attractions include Camden Lock and Stables        fashion designers, artists and music promoters, as well
Markets, Roundhouse and the Jewish Museum which,           as anchor brands not present, to reinvigorate and
together with our night time venues, have deep             increase the value of our offer. That’s why we will:
roots in the community and could only really be in
                                                           • Develop and expand our pop up shop scheme to
Camden Town.
                                                             bring dead spaces back to life
We want to sustain and enhance our position as both
                                                           • Identify links with top design, fashion and
one of London’s most popular overseas destination
                                                             entrepreneurship institutions
and a vital, uniquely London experience. We will
make sure both our venues and Camden Town as a             • Identify a longer term strategy to support top new
whole continue to be promoted, both by ourselves             retailers into prime locations along the High Street
and through partners, and clearly accessible through       We can only do this if the conditions are right. We
schemes such as Legible London.                            need a well connected, joined up signage scheme
                                                           from the West End and transport hubs. We
THAT’S WHY WE WILL;                                        need transport options, open tube stations, high
• Continue to work with partners to deliver high           quality public realm and a safe and secure trading
  quality promotional campaigns, press visits and          environment. These elements remain at the core
  Legible London                                           of our operations and fundamental to the success
                                                           of this district. However, we feel with the right
• Promote Camden Town as London Borough of
                                                           partnerships in place, we can do more to develop a
  Camden’s premier Olympic visitor destination
                                                           truly thrilling high street environment.
• Work with the many regional festivals occurring
 in the area and around London to make sure
 Camden Town has a year round calendar of
 promotional events
MAKING CAMDEN      David Gilbertson, Emap

TOWN THE MOST      “  I have been impressed with the innovation
                   of CTU in finding new solutions to the issues
EXCITING AND       faced by modern city centres such as vacant

DIVERSE DISTRICT   shops. CTU has actually reduced vacancy rates
                   during the recession. I will be voting YES for
IN LONDON          more innovative solutions to regenerate the
                   High Street
                              ”
                   Caroline Seward, Getty Images

                   “  We have over 200 employees in the area,
                   and being able to attract and retain high quality
                   staff is at the very heart of our business. I
                   will be voting YES to ensure Camden Town
                   remains an interesting and exciting place
                   working environment for our staff.
                                                       ”
CAMDEN                                              BID
TRACK RECORD OF
DELIVERY 2006 - 2011
• Crime down 27%

• £3 million invested in the
 public realm

• 10,000 local employees and
 residents using wedge cards
 and over 100 local businesses
 offering deals

• Internationally recognised
 Pop up shop campaign

• 28 additional uniformed officers
 dedicated to the BID area

• £144,000 of European
 funding secured to deliver free
 environmental services
 to businesses

• 6,880 additional hours
 of policing

• £150,000 invested in award
 winning international marketing
 campaign

• London’s first 24 hour
 commercial pop up space

• 1:4 return on BID levy investment




The BID boundaries focus around the core business
district running between Chalk Farm Road and
Mornington Crescent tube stations, as well as the
commercial area along Parkway, Kentish Town Road
and Camden Road
STREET LIST
      Adelaide Road (pt)
              Albert Street
            Arlington Road
              Bayham Place
             Bayham Street
               Beatty Street
               Bonny Street
         Bridge Approach
                 Buck Street
     Camden High Street
     Camden Lock Place
      Camden Road (pt)
      Camden Street (pt)
             Carlow Street
                Carol Street
 Chalk Farm Parade (pt)
        Chalk Farm Road
         Crowndale Road
        Delancey Passage
           Delancey Street
           Dewsby Terrace
                 Early Mews
     Eversholt Street (pt)
                Gilbey’s Yard
     Gloucester Crescent
      Grand Union Walk
          Greenland Place
          Greenland Road
         Greenland Street
   Hampstead Road (pt)
       Harrington Square
      Haverstock Hill (pt)
         Hawley Crescent
            Hurdwick Place
           Inverness Street
         Jamestown Road
          Juniper Crescent
 Kentish Town Road (pt)
               Kings Terrace
            Lidlington Place
            Mandela Street
             Mary’s Terrace
                Miller Street
            Millbrook Place
Mornington Crescent (pt)
   Mornington Place (pt)
  Mornington Street (pt)
              Nelson’s Yard
             Oakley Square
                  Oval Road
                    Parkway
              Pleasant Row
       Plender Street (pt)
                 Pratt Mews
           Pratt Street (pt)
 Regents Park Road (pt)
    Regents Park Terrace
  St Martin’s Almshouses
         St Martin’s Close
         Sign Makers Yard
            Stanmore Place
               Stucley Place
               Symes Mews
        Underhill Passage
           Underhill Street
                Water Lane
FINANCIALS
             As we saw in the first term, the success of the                                                           we will maintain flexibility within the phasing of this
             BID was in its ability to react quickly to changing                                                       budget to make sure we deliver the optimum return
             conditions to overcome the most serious blights to                                                        for your money. We will continue to use the Board
             the Town Centre. This budget is prepared at a time                                                        and members expertise to determine how best to
             where public funding is under heavy pressure with                                                         spend our budget year on year.
             serious cuts and difficult decisions ahead. Ensuring
                                                                                                                       We also have a long term ambition to make the
             our business environment remains safe and clean
                                                                                                                       BID a profit making organisation, re-investing surplus
             and fully functional remains our top priority. This
                                                                                                                       back into Camden Town. We will explore proposals
             is at the heart of what we do and in these times of
                                                                                                                       in the next BID term to realise this ambition.
             reduced public spending will require greater advocacy
             and management.
                                                                                                                       WE WILL RECEIVE AROUND
             We know it will require substantial public sector                                                         £3.5 MILLION BETWEEN
             financial contributions to deliver our ambitious                                                          2011 – 2016. WE WILL INVEST
             public realm strategy. We will also need to secure
                                                                                                                       IT IN THE FOLLOWING
             match funding with other partners to achieve it, and
             will be subject to other funding timescales. Therefore,
                                                                                                                       PROPORTIONS:
                                                       A Cre
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                           ps                                                                                                             14% DRIVING DOWN COSTS
                                                                                                                                          8%     ADVOCATING AND
                                                                                                                                                 LOBBYING FOR YOUR
A Voice for Business                                                                                                                             BUSINESS INTERESTS
                                                                                                           Cutt                           22% A HIGH STREET THAT
                                                                                                                       ing C
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                            Off                                                                                                               EXCITES & DELIGHTS
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                                                                                                          em
                                                                                                          ent
                                                                                                           s
WHAT IS A BID?                                           FAIR AND TRANSPARENT
Camden Town Unlimited, a Business Improvement            All BID members are eligible for a seat on the
District, is an independent, business led company        Board, and elections are held ahead of our AGM
that seeks to improve Camden Town as a place             every year, where 33% of the seats are automatically
to work, live, visit and do business in. We want to      available. If you would like more information, please
increase the commercial performance of Camden            contact the BID team.
Town for your customers, your clients and your
bottom line.                                             HOW DOES THE
While business rates are taken by Central                BALLOT WORK?
Government most of this is distributed elsewhere         Only businesses in the BID area with a rateable value
in the country, the money raised through your BID        on their premises of more than £60,000 (2010 rating
levy represents only 1% of the Rateable Value and is     list) are eligible to vote. You can check your rateable
100% ringfenced for Camden Town. This money can          value at www.voa.gov.uk In the autumn we will be in
not be spent subsidising existing services but must      contact with all members, asking them to nominate
be additional to those provided by the local authority   a voter on behalf of your organisation, and they will
and other statutory bodies –you will not be paying       receive a voting pack in February 2011 explaining the
for Council services.                                    voting process.

A BID term can last for a maximum of five years,         The ballot will be performed by an independent
after which it can only remain in existence if it is     authority (the London Borough of Camden Balloting
approved by the Members at a renewal ballot. That        team), to ensure the results are not prejudiced.
is why we are asking you to vote YES now.
                                                         HOW MUCH WILL WE PAY?
HOW IS IT MANAGED?                                       If the ballot is successful, every eligible business will
Camden Town Unlimited, an LLP set up to manage           pay an annual levy of 1% of rateable value (2010 list)
the BID term 2006 – 2011 are proposing this BID          This table below shows how much you would pay.
renewal. The company is managed by our Board
– BID members and local business leaders from            RATEABLE VALUE                         BID LEVY

all member sectors. The BID is delivered by a            £60,000                                  £600
small executive team, who manage the day to day
                                                         £100,000                               £1,000
operations and strategic direction of the BID.
                                                         £500,000                               £5,000

                                                         BID levy will increase with inflation, with the figure
                                                         determined by the Board on an annual basis but
                                                         restricted to RPI+1%

                                                         *As with NNDR, charities will receive 80% relief on their BID levy
                                                         Some exclusions apply – see our BID arrangements for details
Christopher Shaw      Alex Proud          Richard Terry     Berry Casey        Caroline Seward      Michael Doheny
(Chair)               (Vice Chair)        (Vice Chair)      Hache Restaurant   Getty Images         The Worlds End
Shaw Corporation      Proud Galleries     Arup




David Gilbertson      David Lynn          Graham Goodkind   Keir Emms          Andy Godfrey         Chief Supt
Emap                  MTV                 Frank PR          Camden Lock        Alliance Boots Plc   Raj Kohli
                                                            Market                                  Metropolitan Police




Cllr Theo Blackwell   Cllr Chris Naylor   Jim Donovan       Richard Pearl      Cllr Thomas          Jon Guest
London Borough        London Borough      (Morrisons)       (Observer)         Neumark              (British Waterways)
of Camden             of Camden                             Resident           London Borough
                                                                               of Camden



Not Pictured
Michael Nicholas
(Camden Bars)




Simon Pitkeathley     Matthew McMillan    Clayton Clarke    Rozanne Shipman    Helena Sundarajoo
Chief Executive       Deputy Chief        Business          Membership         Office Manager
                      Executive           Development       Manager
                                          Manager


It’s not just us... thanks to our partners:
London Borough of Camden members and officers. The Metropolitan Police. TfL. Argent. London Continental
Railways. NLA. Create KX. GLA members and officers. British Waterways. Cross River Partnership. The London
BID Community. Camden Town Community Forum. Visit London. Visit Britain and all our members.
VOTE
YES
                                                      YES
TO REDUCE CRIME AND IMPROVE THE QUALITY OF
THE BUSINESS ENVIRONMENT
YES
TO DRIVING DOWN COST THROUGH JOINT PURCHASING
YES
TO ADVOCATING AND LOBBYING FOR YOUR BUSINESS INTERESTS
YES
TO CREATING A HIGH STREET THAT EXCITES AND DELIGHTS

Five years ago, businesses in Camden Town                  FEBRUARY 1ST 2011
overwhelmingly voted (84%!) YES to make Camden             Eligible businesses will receive a ballot paper inviting
Town a better place to work and visit. This enabled        them to vote by post for or against the continuation
Camden Town Unlimited to set up a Business                 of Camden Town Unlimited. Ballot papers must be
Improvement District, securing a mandate and funding       returned by 28th February 2010.
to deliver our business plan.
                                                           APRIL 2011
In 2011, Camden Town Unlimited’s first five year           If the result is positive, Camden Town Unlimited will
term comes to an end. Here is the timetable for            continue to work on behalf of you, its members.
our ‘renewal ballot’:
                                                           Camden Town Unlimited
OCTOBER 2010
                                                           Collective
The BID Proposal is distributed to eligible businesses.
                                                           37 Camden High Street
We aim to visit all our member businesses ahead of the
                                                           London
ballot to hear about the issues you face and explain our
                                                           NW1 7JE
plans for the future. But if you wish to speak to one of
our team members in the meantime, please get
                                                           020 7380 8260
in touch.
                                                           info@camdentownunlimited.com
                                                           www.camdentownunlimited.com

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CTU Renewal Proposal 2011-16

  • 1. 20 11-16 CAMDEN TOWN UNLIMITED RENEWAL PROPOSAL
  • 2. MORE POLICE YES? MONEY OFF We will continue our work to cut crime, improving- We will expand the number of businesses on our on-street communication and lobby strongly to Wedge card scheme and increase our database retain the Police resources for the Town Centre of cardholders we secured in 2008 MORE EXCITING SHOPS A VOICE FOR BUSINESS We will work with landlords to fill vacant spaces on We will promote, represent and lobby for your the High Street and attract the best quality retailers interests, both individually and as a business to the area district, and continue to be the link between the Council, residents and other major public sector MORE INVESTMENT stakeholders We will work to redevelop key properties and attract new, high quality businesses to the area MORE TREES to enhance footfall as well as maintaining We will champion the delivery of Camden Town cleansing standards First, our public realm strategy prioritising the delivery of our Cobden Junction/High Street A CREATIVE South schemes CAMDEN TOWN We will work with leading universities and the FREE RECYCLING knowledge economy to attract top entrepreneurs We will provide a free or heavily discounted to set up business enterprises in Camden Town and recycling service for all members provide opportunities for recruitment to our businesses CHEAPER BILLS We will deliver a joint procurement consortium, MARKETING & PROMOTING which will broker significant savings for your core We will work with high profile media partners business services (typically reductions of over to promote Camden Town’s famous, and not yet 20% on existing contracts can be achieved) famous, attractions and its unique character
  • 3. LEADERSHIP IMPROVING THE COMMERCIAL VIABILITY OF CAMDEN TOWN What happens right outside your door has a huge ensure they deliver a business ready solution, we impact on your business. What happens if the shop don’t duplicate Council services. For example, we next door suddenly goes out of business, creating an do not subsidise any Council services such as street eyesore? What happens if a prospective new client cleaning or warden patrols. feels uncomfortable coming to your office for that What we do is monitor existing service delivery to pitch? What happens if a tube closure programme ensure you get value for money and deliver new threatens footfall? and innovative projects, often leveraging significant This is where Camden Town Unlimited steps in. investment from public sector partners that both Whether it is ensuring the streets remain clean and reduce costs and improve the perception of the area. safe, creating interesting, vibrant activity in vacant At a time of ever increasing public sector cut backs units, or ensuring infrastructure projects do not we believe it is vital that the business interests of negatively impact access, Camden Town Unlimited is Camden Town are defended and represented. Local, making your location work just as hard as you do Regional and National authorities are increasingly for your business. looking to business to fill the void in their own funding. Without a business voice forcing its way IMPROVING BUSINESS, NOT into these debates Camden Town risks losing out SWEEPING THE STREET to other better represented areas of London and We believe BID’s occupy a crucial place in service the region. delivery for business. Designed to give the private In the following pages we outline what we want sector a stake in the ongoing development and to achieve in the next five years and how we plan management of their environment, we are entirely to achieve it. The projects have been determined independent and solely responsible to you, our following an extensive consultation process with our business membership. All our funding is 100% business members - thank you for all your input. ringfenced to be spent in Camden Town and although we work closely with public services to Please back Camden Town and vote YES in February 2011. Simon Pitkeathley Chris Shaw Alex Proud Richard Terry Chief Executive Chair Vice Chair Vice Chair
  • 4. EXECUTIVE Whilst our first five years was all about getting the basics right, investing heavily in improving the quality of the Town Centre and redressing the negative aspects of crime and anti-social behaviour, CTU 2011 - 2016 will seek to build on our successes whilst adding specialist projects designed to make Camden Town the most competitive and attractive place to do business in London. We commit to do this in a number of ways: - Working with public authorities to ensure they deliver business led programmes that encourages, CUTTING not penalises, enterprise IMPROVING - Negotiating baseline agreements with the local ENVIRONMENT authority and Police to ensure a satisfactory level of SAVING service is delivered YOU - Delivering specialist projects designed to reduce We want to save you money through joint your core costs and upgrade the perception of procurement, significantly driving down your Camden Town as a business location overheads. We want to enable you to attract and - Lobbying for significant investment in our public retain the best quality staff, drawn to a thriving and realm and Police services exciting work environment. We want to provide a clear, simple and transparent regulatory and business - Securing high return and high value partnerships support environment. We want to bring you new with leading institutions, passing on the benefits to customers or clients who want to spend more… our members whilst all the time ensuring that we maintain our core focus of keeping Camden Town safe and clean. IN 2011 – 2016 WE WILL: • Improve the environment for business • Drive down costs “ Business Improvement Districts (BIDs) are a valuable vehicle for helping to ensure the UK’s high streets and city centres are vibrant • Advocate and lobby for your business interests and alive. As property owners, our members • Deliver a High Street that excites and delights understand the added value that BIDs bring to an area in both the short and long term. While the current economic climate is a challenge, we believe that BIDs can be part of the solution to help us out of the recession and we hope to see them continue on with lasting success. Ian Fletcher ” Director of Policy (Real Estate) British Property Federation
  • 5. OUR VISION: CREATIVE CTU 2011 - 2016 will be focused on making Camden Town the most attractive business location in London. However, we want to go further than provide a high quality service to our members. We want to propel Camden Town and your business networks into the forefront of central London policy, making your business location more high profile and therefore easier to attract staff, customers and partners. WORKING WITH THE CAMDEN TOWN REST OF LONDON HEART London is the leading world city and one of the best places to do business.Yet premium quality brings LONDON premium prices. Camden Town is on the edges of central London but offers unrivalled access, with CAMDEN TOWN three tube stations, 12 bus routes and national and Worldwide via Paddington/ Europe Heathrow via Eurostar international rail connections within 10 minutes walk. KINGS CROSS We want our businesses to enjoy a central London EUSTON service at fringe prices. That’s why we: • Will work to extend and enhance transport schemes, Central such as the Barclays cycle hire scheme and Legible London London to Camden Town, and will improve the tube, Over the next few years much is expected of the road and pedestrian experience private sector to bring London and the country out of • Will work closely with the developers at Kings Cross recession. By positioning Camden Town as one of the and Euston to ensure the value and prestige of these most responsive, innovative and creative locations we schemes positively impact on the perception and aim to encourage policy makers and new business to competitive advantage of Camden Town invest in the area and propel Camden Town into the • Will continue to promote Camden’s Creative heart of London. Quarter, our proposal to recognise Camden Town as one of London’s most important business district, “ As you know, I fully recognise the excellent contribution that Business Improvement particularly in the creative and knowledge economies Districts (BIDs) make to the London economy, and their increasingly important function in the ‘place shaping’ of local town centres and industrial estates. The extra safety measures that you provide, the cleaning and improving the environment, contributes a great deal towards achieving my vision of London as the best big city on earth. Boris Johnson ” Mayor of London
  • 6. IMPROVING ENVIRONMENT CUTTING CRIME Our core priority remains cutting crime, and We will also continue to develop our on-street our consultation revealed that this is still your top communications network, linking retailers and issue. When Camden Town Unlimited was first businesses directly with CCTV, the Police and incorporated, crime, and particularly drug crime, wardens, improving dialogue between these was endemic. In partnership with the Met Police stakeholders. and London Borough of Camden, we have made significant improvements, with overall crime statistics DELIVERING CAMDEN TOWN falling 27% between 2006 - 2011. FIRST, OUR STREETSCAPE A major factor in this success was the additional IMPROVEMENT STRATEGY 28 uniformed officers Camden Town Unlimited, in partnership with London Borough of Camden and the Police, We achieved major results in our first five secured for the years initiating, designing and implementing area, as a result of our own pilot on-street team. Camden Town First. We will lobby to ensure this team stays in place as long as is necessary to make sure the on-street criminal behaviour does not return to our streets. As a demonstration of our combined commitment towards this goal, London Borough of Camden has agreed to ringfence this provision for the next financial year following pressure from CTU.
  • 7. With one project completed and another due to break ground early next year, we have achieved a MORE POLICE, NEW significant upgrade of the public realm. However, we PUBLIC SPACES AND believe the job is only half done and the focus of CLEAN STREETS this next five years will be delivering the schemes at Cobden Junction and High Street South. These Keir Emms, Camden Lock Market schemes will improve the southern gateway to the Town Centre, enhancing the crucial pedestrian “ There has been a huge improvement in crime, particularly on street dealing, as a result link route to Kings Cross and central London and of CTU’s activities. Maintaining this presence providing the building blocks for the regeneration is crucial to the ongoing success of businesses south of Camden Town tube. in the area, and I’ll be voting YES to keep these MONITORING STREET resources in Camden Town ” CLEANSING In the last BID term, we arranged the removal of over 4000 items of graffiti and worked with London Borough of Camden to ensure all BID streets were cleaned on at least a daily basis. We will continue to work with the Council to monitor delivery of vital street cleansing/graffiti Richard Terry, Arup removal operations, and will deliver our own recycling/waste collection services to reduce amount “ Camden Town has historically suffered from a very poor business environment which of time rubbish is left on street. impacted on the way clients saw my premises. CTU have achieved real success with Camden Town First, and I will be voting YES to continue this work ”
  • 8. DOWN As an elected, representative company, one of our biggest assets is you. Together we represent a powerful business lobby and collectively CTU businesses are estimated to turn over more than £1 billion per annum. There is significant scope for achieving efficiencies across business through specialist brokerage schemes and high level advocacy on regulatory affairs. We will introduce the following programmes: JOINT PROCUREMENT FREE RECYCLING We aim to provide a toolkit of procurement Having secured significant funding from European packages, which you can opt in and out of, which funding streams, Camden Town Unlimited will reduce core business cost through bulk purchasing develop a free, or heavily discounted, recycling and independent brokerage. Some of the joint service for all business members. This is designed to procurement services we will provide include: provide a more environmentally friendly service (one geographically based collection service will reduce Electricity carbon emissions associated with transport) increase Gas the numbers of business recycling and reduce costs PAT Testing to participating members. Recycling Couriers Pest Control Printers Taxis We will continue to add services as requested.
  • 9. WE WANT TO MAKE CAMDEN TOWN THE MOST COST-EFFECTIVE DISTRICT TO DO BUSINESS IN LONDON WE AIM TO MAKE YOUR BID LEVY PAY FOR ITSELF IN SAVINGS. THESE SAVINGS WERE ACHIEVED FROM ENERGY CONTRACTS ALONE. UNIT AVERAGE SAVING PA* Small office (1 – 10 staff) £1000 - £5000 Medium office (10 – 100 people) £10000 - £20000 Large office (100 people +) £20000+ Small Retail £500 - £2500 Large retail £5000+ Small bar/restaurant £500 - £1500 Large bar/restaurant £2000+ Venue £2500+ *This is based on our previous work and is energy costs alone. Your business could save significantly more or less depending on your circumstances, current contract, length of contract etc.
  • 10. ADVOCATING LOBBYING YOUR INTERESTS We want to make the regulatory environment here We will continue to monitor the emergence of these in Camden Town the most supportive in London. consultations, notify member businesses affected and represent your interests. Whether it is representing individual members, proposing joined up district wide development David Lynn, MTV policies or advocating changes to the way the public services engages with businesses, Camden Town “ Pound for pound, compared with other operating costs, the services delivered by the Unlimited will work with our key stakeholders to BID are excellent value for money. I will be ensure business gets a gold standard, business facing voting YES to reduce my business costs in service in Camden Town. 2011 – 2016 ” REPRESENTING Michael Nicholas, Camden Bars Group YOUR BUSINESS In our first five years, we responded to 59 planning “ Closing the Northern line would have been disastrous for my businesses. I am delighted applications, 22 licensing applications and 15 by the speed and quality of the response from major consultations on behalf of our businesses, CTU to this threat, and will be voting YES to including documents such as the Mayor’s Economic Development Strategy, Local Development ensure I am represented in the future. ” Framework and London’s Tourism Strategy. These planning documents have a major effect on investment and practices on your business, but are lengthy, onerous and sometimes difficult to identify. We also led a campaign to reduce tube closures related to their upgrade programme, managing to reduce the closure programme from 33 weekend closures to just 12.
  • 11.
  • 12. HIGH STREET EXCITES DELIGHTS Camden Town is one of London’s marketing success However, we also want to enhance the surrounding stories. It’s famous canal side location, vibrant offer to make sure Camden Town remains a vital independent retailers and legendary nightlife means part of London’s wider cultural life. We want a it is world renowned as one of London’s most compelling High Street that thrives with creativity distinctive locations (Visit London research 2010). and offers a unique, high quality urban experience. It is not just an international draw – these world class We want to attract the next generation of top visitor attractions include Camden Lock and Stables fashion designers, artists and music promoters, as well Markets, Roundhouse and the Jewish Museum which, as anchor brands not present, to reinvigorate and together with our night time venues, have deep increase the value of our offer. That’s why we will: roots in the community and could only really be in • Develop and expand our pop up shop scheme to Camden Town. bring dead spaces back to life We want to sustain and enhance our position as both • Identify links with top design, fashion and one of London’s most popular overseas destination entrepreneurship institutions and a vital, uniquely London experience. We will make sure both our venues and Camden Town as a • Identify a longer term strategy to support top new whole continue to be promoted, both by ourselves retailers into prime locations along the High Street and through partners, and clearly accessible through We can only do this if the conditions are right. We schemes such as Legible London. need a well connected, joined up signage scheme from the West End and transport hubs. We THAT’S WHY WE WILL; need transport options, open tube stations, high • Continue to work with partners to deliver high quality public realm and a safe and secure trading quality promotional campaigns, press visits and environment. These elements remain at the core Legible London of our operations and fundamental to the success of this district. However, we feel with the right • Promote Camden Town as London Borough of partnerships in place, we can do more to develop a Camden’s premier Olympic visitor destination truly thrilling high street environment. • Work with the many regional festivals occurring in the area and around London to make sure Camden Town has a year round calendar of promotional events
  • 13. MAKING CAMDEN David Gilbertson, Emap TOWN THE MOST “ I have been impressed with the innovation of CTU in finding new solutions to the issues EXCITING AND faced by modern city centres such as vacant DIVERSE DISTRICT shops. CTU has actually reduced vacancy rates during the recession. I will be voting YES for IN LONDON more innovative solutions to regenerate the High Street ” Caroline Seward, Getty Images “ We have over 200 employees in the area, and being able to attract and retain high quality staff is at the very heart of our business. I will be voting YES to ensure Camden Town remains an interesting and exciting place working environment for our staff. ”
  • 14. CAMDEN BID TRACK RECORD OF DELIVERY 2006 - 2011 • Crime down 27% • £3 million invested in the public realm • 10,000 local employees and residents using wedge cards and over 100 local businesses offering deals • Internationally recognised Pop up shop campaign • 28 additional uniformed officers dedicated to the BID area • £144,000 of European funding secured to deliver free environmental services to businesses • 6,880 additional hours of policing • £150,000 invested in award winning international marketing campaign • London’s first 24 hour commercial pop up space • 1:4 return on BID levy investment The BID boundaries focus around the core business district running between Chalk Farm Road and Mornington Crescent tube stations, as well as the commercial area along Parkway, Kentish Town Road and Camden Road
  • 15. STREET LIST Adelaide Road (pt) Albert Street Arlington Road Bayham Place Bayham Street Beatty Street Bonny Street Bridge Approach Buck Street Camden High Street Camden Lock Place Camden Road (pt) Camden Street (pt) Carlow Street Carol Street Chalk Farm Parade (pt) Chalk Farm Road Crowndale Road Delancey Passage Delancey Street Dewsby Terrace Early Mews Eversholt Street (pt) Gilbey’s Yard Gloucester Crescent Grand Union Walk Greenland Place Greenland Road Greenland Street Hampstead Road (pt) Harrington Square Haverstock Hill (pt) Hawley Crescent Hurdwick Place Inverness Street Jamestown Road Juniper Crescent Kentish Town Road (pt) Kings Terrace Lidlington Place Mandela Street Mary’s Terrace Miller Street Millbrook Place Mornington Crescent (pt) Mornington Place (pt) Mornington Street (pt) Nelson’s Yard Oakley Square Oval Road Parkway Pleasant Row Plender Street (pt) Pratt Mews Pratt Street (pt) Regents Park Road (pt) Regents Park Terrace St Martin’s Almshouses St Martin’s Close Sign Makers Yard Stanmore Place Stucley Place Symes Mews Underhill Passage Underhill Street Water Lane
  • 16. FINANCIALS As we saw in the first term, the success of the we will maintain flexibility within the phasing of this BID was in its ability to react quickly to changing budget to make sure we deliver the optimum return conditions to overcome the most serious blights to for your money. We will continue to use the Board the Town Centre. This budget is prepared at a time and members expertise to determine how best to where public funding is under heavy pressure with spend our budget year on year. serious cuts and difficult decisions ahead. Ensuring We also have a long term ambition to make the our business environment remains safe and clean BID a profit making organisation, re-investing surplus and fully functional remains our top priority. This back into Camden Town. We will explore proposals is at the heart of what we do and in these times of in the next BID term to realise this ambition. reduced public spending will require greater advocacy and management. WE WILL RECEIVE AROUND We know it will require substantial public sector £3.5 MILLION BETWEEN financial contributions to deliver our ambitious 2011 – 2016. WE WILL INVEST public realm strategy. We will also need to secure IT IN THE FOLLOWING match funding with other partners to achieve it, and will be subject to other funding timescales. Therefore, PROPORTIONS: A Cre ative C ncy M Continge ar 6% CONTINGENCY ke amden t ing & 20% ADMINISTRATION Pr om ion ot rat 30% IMPROVING THE BUSINESS ing st Mo m ini re E xcit Ad ENVIRONMENT ing Sho ps 14% DRIVING DOWN COSTS 8% ADVOCATING AND LOBBYING FOR YOUR A Voice for Business BUSINESS INTERESTS Cutt 22% A HIGH STREET THAT ing C rime Off EXCITES & DELIGHTS ney Mo lls r Bi pe ea Pu g Ch clin blic High Street ecy Re alm eR Fre Im prov South em ent s
  • 17. WHAT IS A BID? FAIR AND TRANSPARENT Camden Town Unlimited, a Business Improvement All BID members are eligible for a seat on the District, is an independent, business led company Board, and elections are held ahead of our AGM that seeks to improve Camden Town as a place every year, where 33% of the seats are automatically to work, live, visit and do business in. We want to available. If you would like more information, please increase the commercial performance of Camden contact the BID team. Town for your customers, your clients and your bottom line. HOW DOES THE While business rates are taken by Central BALLOT WORK? Government most of this is distributed elsewhere Only businesses in the BID area with a rateable value in the country, the money raised through your BID on their premises of more than £60,000 (2010 rating levy represents only 1% of the Rateable Value and is list) are eligible to vote. You can check your rateable 100% ringfenced for Camden Town. This money can value at www.voa.gov.uk In the autumn we will be in not be spent subsidising existing services but must contact with all members, asking them to nominate be additional to those provided by the local authority a voter on behalf of your organisation, and they will and other statutory bodies –you will not be paying receive a voting pack in February 2011 explaining the for Council services. voting process. A BID term can last for a maximum of five years, The ballot will be performed by an independent after which it can only remain in existence if it is authority (the London Borough of Camden Balloting approved by the Members at a renewal ballot. That team), to ensure the results are not prejudiced. is why we are asking you to vote YES now. HOW MUCH WILL WE PAY? HOW IS IT MANAGED? If the ballot is successful, every eligible business will Camden Town Unlimited, an LLP set up to manage pay an annual levy of 1% of rateable value (2010 list) the BID term 2006 – 2011 are proposing this BID This table below shows how much you would pay. renewal. The company is managed by our Board – BID members and local business leaders from RATEABLE VALUE BID LEVY all member sectors. The BID is delivered by a £60,000 £600 small executive team, who manage the day to day £100,000 £1,000 operations and strategic direction of the BID. £500,000 £5,000 BID levy will increase with inflation, with the figure determined by the Board on an annual basis but restricted to RPI+1% *As with NNDR, charities will receive 80% relief on their BID levy Some exclusions apply – see our BID arrangements for details
  • 18.
  • 19. Christopher Shaw Alex Proud Richard Terry Berry Casey Caroline Seward Michael Doheny (Chair) (Vice Chair) (Vice Chair) Hache Restaurant Getty Images The Worlds End Shaw Corporation Proud Galleries Arup David Gilbertson David Lynn Graham Goodkind Keir Emms Andy Godfrey Chief Supt Emap MTV Frank PR Camden Lock Alliance Boots Plc Raj Kohli Market Metropolitan Police Cllr Theo Blackwell Cllr Chris Naylor Jim Donovan Richard Pearl Cllr Thomas Jon Guest London Borough London Borough (Morrisons) (Observer) Neumark (British Waterways) of Camden of Camden Resident London Borough of Camden Not Pictured Michael Nicholas (Camden Bars) Simon Pitkeathley Matthew McMillan Clayton Clarke Rozanne Shipman Helena Sundarajoo Chief Executive Deputy Chief Business Membership Office Manager Executive Development Manager Manager It’s not just us... thanks to our partners: London Borough of Camden members and officers. The Metropolitan Police. TfL. Argent. London Continental Railways. NLA. Create KX. GLA members and officers. British Waterways. Cross River Partnership. The London BID Community. Camden Town Community Forum. Visit London. Visit Britain and all our members.
  • 20. VOTE YES YES TO REDUCE CRIME AND IMPROVE THE QUALITY OF THE BUSINESS ENVIRONMENT YES TO DRIVING DOWN COST THROUGH JOINT PURCHASING YES TO ADVOCATING AND LOBBYING FOR YOUR BUSINESS INTERESTS YES TO CREATING A HIGH STREET THAT EXCITES AND DELIGHTS Five years ago, businesses in Camden Town FEBRUARY 1ST 2011 overwhelmingly voted (84%!) YES to make Camden Eligible businesses will receive a ballot paper inviting Town a better place to work and visit. This enabled them to vote by post for or against the continuation Camden Town Unlimited to set up a Business of Camden Town Unlimited. Ballot papers must be Improvement District, securing a mandate and funding returned by 28th February 2010. to deliver our business plan. APRIL 2011 In 2011, Camden Town Unlimited’s first five year If the result is positive, Camden Town Unlimited will term comes to an end. Here is the timetable for continue to work on behalf of you, its members. our ‘renewal ballot’: Camden Town Unlimited OCTOBER 2010 Collective The BID Proposal is distributed to eligible businesses. 37 Camden High Street We aim to visit all our member businesses ahead of the London ballot to hear about the issues you face and explain our NW1 7JE plans for the future. But if you wish to speak to one of our team members in the meantime, please get 020 7380 8260 in touch. info@camdentownunlimited.com www.camdentownunlimited.com