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Dorset Charities Conference – June 206
Making the Most of Collaborative Working
About Autism Wessex
• Vision
Our vision is of a world where people with autism are active citizens
enjoying maximum independence and a good quality of life
• Values
Relationships of integrity and respect
Individual development, empowerment and quality of life
High quality, professional and needs led services
Equal Opportunity & Diversity
Value for Money
About Autism Wessex
• Early Childhood Autism – late 50s /’ early 60s
• Parents – mutual support and information exchange
• Context of ‘medical’ society response and no state obligation to
special education
• Driver of seeking educational and therapeutic response
• Formed Wessex Society for Autistic Children - 1968
• Provided informal home-based education
About Autism Wessex
• 1970 – Opened Portfield School
• By 1990 – Grown into 3 properties in Christchurch. 36 Students
• 1985 – Opened residential care home for 8 adults in west Dorset
• 1995 - Appointed General Manager
• 2001 – Appointed Fundraiser
• 2002 – First phase of ‘New’ Portfield School
• Investment and collaboration around adult residential care services
• Pursuit of virtuous cycle – growth, investment, improvement, growth
About Autism Wessex
• Three service areas:
• Portfield School
• Up to 70 places at main campus in west Parley and Life Skills
centre in Christchurch
• Community Wessex
• Children’s homes. 24 ‘Full Time’ places in 5 homes + respite.
• 33 adults in 10 residential care homes
• Circa 3,000 hours supported living each week
• Information, Advice and Advocacy Services
• Manager, 2 x Information & Advice Officers, Volunteer
Coordinator
• Parent Training Programmes, Adult Drop In Groups, Parent
Support Groups, Dorset ‘Alert Card’, Autism Database,
awareness raising, Engagement in local policy scene
About Autism Wessex
• Portfield School and Community Wessex services provided under
contract – LAs and CCGs
• Information, Advice and Advocacy services supported through
voluntary income streams
• Business Services:
• Finance
• HR (to include Staff Development and Clinical Support)
• Fundraising
• Marketing
• Data and IT
• Facilities & Procurement
• Bullet copy Arial 16pt
• Donec laoreet venenatis orci
• Donec laoreet venenatis orci
• Donec laoreet venenatis orci
Bullet point & image template
Arial 22pt
Copy for image pages Arial 14pt.
Donec laoreet orci, non venenatis.
About Autism Wessex – Some Numbers
• 60 school students
• 20 children in care
• 25 families using respite care
• 33 adults in residential care
• 3,000 hours/week supported living to circa 300 people
• 1,700 information and advice enquiries
• 45 drop in group attendees
• 100 parents trained
• Circa 500 FTE employees
• Turnover £11.6M
• Fixed Assets £14M
• Net Assets £12.5M
Key Success Factors
• Staying true to values and vision
• In recognising competitive arena
• Pursuit of competitive advantage (quality and price)
• Demonstrating impact and value added
• Securing a financial return
• Readiness to take risk
• Readiness to diversify if supportive of objects and vision
• Investment in assets – building a strong balance sheet
• Building and maintaining stakeholder trust and confidence
• In it for the long-term
Key Collaborations
• Our people
• Competitive place in the employment market
• Investing in their personal development
• Aligned to the vision and values
• Customer statutory bodies
• Good quality
• Good price – values driven
• Constructive engagement
• No surprises
• In it for the long term
• Donors and Grant Makers
• Fulfilling the promise
• Demonstrable impact
• Constructive engagement
Key Collaborations
• Nat West Bank (who went out their way to support construction of
the school)
• Sound business model
• Effectively managed (most of the time)
• Meeting our obligations
• No surprises
• Housing providers
• Statutory Services
• NHS
• Local authorities
• Wider Autism Sector
• Learning and support
• Macro policy and advocacy
• National initiatives
Key Collaborations
• Regulators
• CQC
• Ofsted
• Charity Commission
• Local Suppliers of Goods and Services
• We are important part of local economy
• Spend locally where we can
• Pursue mutually beneficial relationships
Thank you
Any questions?
To learn more about how you can support us or benefit from our services visit:
www.autismwessex.org.uk
Charity Accounting and Tax Update
Jen Richardson ACA FCCA DChA
• New SORP
• Risk management
• Gift Aid
• Charity finance resources
New SORP
• http://www.charitiessorp.org/
• The Charities SORP(FRSSE) will not apply from 2016
• Transition to FRS102 SORP a single reporting framework for all
charities.
Key changes under FRS102 SORP
• Changes to Trustee Report
• SOFA format
• Income recognition
• Property and Investment property valuations
• Lease commitments
• Remuneration disclosures
Risk management
• Definition of risk: ‘something that might or might not happen but if it
does could stop you achieving your objectives’.
• Risk management: ‘any activity taken to identify and then control the
level of risk’.
Steps to managing risk
1. Be clear about what you are trying to achieve
2. Identify, analyse and assess the risks
3. Decide how to manage the risks
4. Monitor and review the risks
5. Communicate and report to the right people
Gift Aid
‘A donation qualifies for Gift Aid if it’s a gift consisting of ‘a sum of
money’ by an individual who’s paid, or will pay UK tax, to a charity and
satisfies relevant conditions’
Gift Aid – qualifying donations
A sum of money (an actual cash transaction) and NOT
• Subject to any repayment conditions
• A waiver of a debt
• A payment for goods or services
• Given under the payroll giving scheme
• Not deductible from income for tax purposes
• A ‘disqualified’ overseas gift
• Charity cards or vouchers
• Membership fees of CASCs
• In excess of donor benefit rules
• Made before registration as a charity or CASC
Gift Aid - donors
• Must have paid sufficient UK income or capital gains tax
• Complete a valid gift aid declaration form
Including name, address, name of charity, agreement for gift aid, declaration of sufficient tax
paid.
See HMRC template examples https://www.gov.uk/gift-aid-declarations-claiming-tax-back-on-
donations
• Made aware of personal tax consequences
• No additional benefit for basic rate tax payers
• Oral declarations need to contain the same information as written declarations
Gift Aid Small Donation Scheme
• Can only apply to cash donations
• Limit is £20 per donation
• Can claim with no gift aid declaration
• Cannot apply to membership fees
• Maximum amount in one year now £8,000 or ten times the amount claimed through gift aid
• Charity must have made a gift aid declaration in year
• Charity must have claimed gift aid in two of the last four years
• GASDS claim is not allowable if a gift aid penalty has been received in the last two years
• Connected charities share the limit
Additional resources
• ICAEW Volunteers
Email: icaewvolunteers@icaew.com
Phone 020 7920 3538
• Fraud Advisory Panel
www.fraudadvisorypanel.org
• Trustees Unlimited
www.trustees-unlimited.co.uk
Jen Richardson BA (Hons) ACA FCCA DChA
Head of Charities
T : 01202 875 900 F : 01202 876 288 E :
Jen.Richardson@wardgoodman.co.uk
A : 4 Cedar Park, Cobham Road, Ferndown Industrial Estate, Wimborne,
Dorset, BH21 7SF
Charities – Legal
Update
June 2016
Geoff Trobridge - Partner
Charities (Protection and Social
Investment) Act 2016
Warnings
Suspension of trustees after an inquiry has been opened or interim manager
appointed.
Commission can make a scheme if an inquiry has been opened and either
misconduct/ mismanagement OR necessary to protect property.
Commission can remove trustees if both misconduct/ mismanagement AND
necessary to protect property.
Disqualification
Range of offences leading to automatic disqualification widened
CC can remove a disqualified trustee
CC can disqualify anyone from acting whether or not currently a trustee
Includes – trustees, employees and officers
Control of Fundraising
Commercial Fundraising Agreements:
Must specify any voluntary scheme or standard by which fundraiser or
commercial participator agrees to be bound
How vulnerable people will be protected
Arrangements for charity to monitor compliance
Annual reports – statements about fundraising
Social Investment
Directly furthering the charity’s purposes
Achieving a financial return for the charity
Any financial return that is better than spending the money on the purposes
Trustees’ duties in relation to social investment
Register of Persons with Significant Control
All charities set up as a company
All trading subsidiaries
Compulsory even if there is no-one with Significant Control
Action Points
Do not ignore problems and take early advice
Review trustees’ declarations
Review governing document to allow removal of trustees
Employment – due diligence
Review fundraising agreements
Record and justify decisions
How this man caused a problem with the
Charity Commission
Geoff Trobridge | Partner
Geoff advises charities, social enterprises
and voluntary organisations, clubs or
associations on all aspects of charity and
company law. Geoff can support you from
the outset, with setting up your organisation
to ensure it has the optimised legal
structure alongside the right governing
document.
01202 786138
Geoff.Trobridge@LA-law.com
www.alan-thomas-charity.co.uk
Charity
Insurance
www.alan-thomas-charity.co.uk
Here to help
www.alan-thomas-charity.co.uk
www.alan-thomas-charity.co.uk
A new map
www.alan-thomas-charity.co.uk
All Change!
www.alan-thomas-charity.co.uk
The Insurance Act
www.alan-thomas-charity.co.uk
The Insurance Act 2015
requires customers to make a
‘fair presentation’ of the risk.
This requires the policyholder
to undertake a reasonable
search of the information
available to them and defines
what a policyholder knows or
ought to know.
www.alan-thomas-charity.co.uk
Fair Presentation
Knowledge of:-
• Senior Management
• Other decision makers
• Your insurance team
• Changes mid-term
www.alan-thomas-charity.co.uk
Reasonable Search
www.alan-thomas-charity.co.uk
Warranties
www.alan-thomas-charity.co.uk
Claims
www.alan-thomas-charity.co.uk
Claims
www.alan-thomas-charity.co.uk
Who arranges?
www.alan-thomas-charity.co.uk
Practical stuff
• Involving management
• Recording decisions made
internally
• Recording broker correspondence
• Quality of advice essential!
• If in doubt, disclose it anyway!
www.alan-thomas-charity.co.uk
www.alan-thomas-charity.co.uk
Let’s do it together
Socially Responsible and
Impact Investing
Presented by Alex Foster
What is socially responsible investment
and Impact investing?
• Socially responsible investment, which can often be
interchangeable with green, sustainable or ethical
investing, looks to consider the nature of the business
that a company chooses to engage in.
• Impact investing, has been used for several years,
with the terms being coined around 2007. This
investment strategy is focused more on the Corporate
Social Responsibility of a company.
Why use socially responsible
investment and Impact investing
strategies?
• ‘We want to avoid companies that harm social or
environmental practices’
• ‘We want to reflect the principles of our organisation
in the investments that we hold’
• ‘Our investments should have positive benefit to
issues that are important to us’
How to invest in socially responsible
and Impact investments.
• Direct with Fund Managers
• Via a Stockbroker
• Specialist Financial Planners
Summary
• Ward Goodman are here to provide comprehensive solutions through
our integrated and modern thinking.
• Cash holding and portfolio reviews are essential, whichever advisers
you use!
Making Documents Efficient
Ben Summerfield, Director, Copyrite Business Solutions
Agenda
• Who are Copyrite Business Solutions
• Business challenges
• How do we address them
Document Lifecycle
Create
Capture
Distribute
Store /
Manage
Retrieve
Print
Dispose
Up to 15% of time is spent duplicating
information
Up to 50% of time in Accounts
Payable on transaction processing
Security and compliance in data
sharing. Cost of print
Average 38 minutes spent by
knowledge workers finding a single
document.
15% - 35% of time spent finding
documents Compliance & Audit trail of
information our businesses retain
Print accounts for 1%-3% of annual
revenue.
Represents 3rd largest overhead.
Potential to reduce by up to 30%.
£3M revenue, cost £60,000, potential
saving £18,000
Security and compliance
Sources:
IDC
Gartner
Working Council of CIO’s
AIIM
Reuters
Top 5 Tips for going Paper-Light
1. Map processes prior to digitisation
2. Look to digitise paper as early in the process as possible
3. Use electronic workflows
4. Use print management
5. Implement document retention policy
Thank you
Trustees under pressure: governance
responsibilities of Chairs and trustees in
challenging times
Dorset Charities Conference June 13 2016
John Williams
Vice Chair, Association of Chairs
@ChiswickJohn
www.associationofchairs.org.uk
About the Association of Chairs
• Launched October 2013
• 4 aims:
 Support, challenge and networking
 Develop knowledge and resources
 Offer professional development and standards
 Create a voice for Chairs
A Chair’s Compass - the 4 C’s
Clarity of purpose
Cohesive board
Constructive relationships
Considered
decision-making
A year of bad headlines
But some important lessons….
What lessons do you think 2015 offers?
What have you done differently in your organisations as a
result?
Why it matters - the new normal
Tighter regulation
Tighter money
Tighter scrutiny
One clear lesson so far….
The buck stops with trustees…..
and especially the Chair….
Good governance really really matters
Revised guidance from the Charity Commission:
The Essential Trustee
Seven deadly sins of bad
governance
• No formal board evaluation
• Lack of finite terms/poor governing document
• Not enough attention on sustainability and risk
• Skimping on trustee recruitment
• Lack of engagement between meetings
• Lack of respect, especially for SMT
• No investment in induction and training
Closing the Governance Gap
What is governance?
from the chief executive of CCLA, Michael
Quicke:
“the mechanism by which the organisation
controls the energy driving it forward”
Building better governance
Compliance, culture and commitment
22 small steps to big differences
For every trustee
• Take governance seriously
• Ensure you understand the expectations: a social contract
• A deep induction; and training as default?
• Compulsory attendance
• Read the papers!
• Get involved: under the skin; engage the beneficiaries, staff and volunteers
• Support your Chair
for Chairs and the board…1
• Ensure effective challenge – Chair sets the tone
• Right agenda, good papers, prioritise, open debate
• Keep risk and sustainability under constant review, internal and external
• Don’t delegate financial responsibility
• Get the right board skills mix: recruit conscientiously
• Invest in their training and development
• Give trustees off-board roles, opportunities to bond
for Chairs and the board…2
• Ensure turnover of trustees: stick to terms
• Ensure your governing document is fit for purpose
• Create a Vice Chair or SID
• Identify a governance trustee
• Regular (formal) board review and appraisals
• Listen to expert voices, peers and mentors
• Measure, measure, measure (and report)
• Engage, listen to and respect the CEO and their executive
From Five S’s to Five C’s
Contract
Commitment
Curiosity
Comprehension
Challenge
Trustees under pressure: governance
responsibilities of Chairs and trustees in
challenging times
Dorset Charities Conference June 13 2016
John Williams
Vice Chair, Association of Chairs
@ChiswickJohn
www.associationofchairs.org.uk
National Lottery Funding
Arts Council England
BIG Lottery fund
Heritage Lottery Fund
Sport England
National Lottery Funding
• Since 1994, more than £32 billion has been raised for
good causes, funding over 450,000 projects
• Heritage Lottery Fund has awarded £7.1billion to
over 40,000 projects since 1994
• £430 million to invest this year
Impacts of 20 years of Heritage Lottery Funding
• 50% increase in visitors to key
heritage attractions
• Over 3,000 people have undertaken
work-based training in heritage skills
• Millions of people engaging with
heritage, including 234,000
volunteers
• Over 17,000 historic buildings and
monuments restored
• The revitalisation of over 700 public
parks
What is Heritage?
Heritage Lottery Fund takes a broad view of the UK’s
heritage…..
.... It is anything from the past that we value
enough to hand on to future generations
Historic Buildings and Sites
Museums, Collections and Archives
Industrial, Transport and Maritime
Countryside and Nature
Cultures and memories
First World War
• HLF are actively seeking
projects to commemorate the
First World War through our
open programmes
• With our funding, we want to
help create a deeper
understanding of the First
World War and to create a
legacy for future generations
Priority Development Areas 2013-2018
Bournemouth
Christchurch
East Dorset
Poole
2002-2012
27 grants awarded £3,062,400
Funding in Priority Development Areas 2013 - present
30 grants awarded £6,658,290
including grants to:
– Highcliffe Castle, Christchurch
– RSPB
– Poole Museum
– St Peter’s church, Bournemouth
– Hengistbury Head
Key Target Groups
HLF is actively looking to
support projects which
engage hard to reach groups
of people who don’t normally
engage with heritage,
including:
• Equalities groups
• Disabilities groups
• Young people (aged 11-24)
• People living in areas of
social and economic
deprivation
Heritage Lottery Fund – Grant Programmes
Who can apply?
– Community or voluntary groups
– Charities or trusts
– Youth clubs or organisations
– Parish councils
– Local authorities
– Other public sector organisations
Public and
Not-for-profit
organisations
Grants Awarded in Dorset 2015/2016
• Boscombe CIC
• Russell-Cotes Art Gallery and Museum
• Christchurch History Society
• RSPB South West
• Red House Museum
• Christchurch Culture and Learning Arena
• Radio Wimborne
• Wareham Development Trust
• Dorset Castles Research group
• Dorset Natural History and Archaeological Society
• Somerset and Dorset Railway Trust
• Sharing Heritage £3,000 to £10,000
• First World War: Then & Now £3,000 to £10,000
• Young Roots £10,000 to £50,000
• Our Heritage £10,000 to £100,000
• Heritage Grants over £100,000
Main Funding Programmes
We want applicants to
focus on the outcomes of
the project.
The outcomes are the
difference that will be
made with Lottery money.
To help applicants, we
have created a menu of
outcomes:
• heritage
• people
• communities
Outcomes
• Lots of funders talk about
outcomes and outputs
• An output is essentially
something that is done or
created; an outcome is the
difference made
• So, an output may be a new
interpretation display for a
museum, the outcome is that
people can now learn about
heritage.
What is the difference between an
outcome and an output?
HLF Outcomes
Heritage will be …
• Better interpreted and explained
• In better condition / better managed
• Identified/recorded
People will have …
• Changed their attitudes and/or behaviour
• Developed skills / volunteered time
• Learnt about heritage / had an enjoyable experience
Community …
• More people and wider range of people engage
with heritage
Unheard Voices
Applicant: Bournemouth
People First
• 2 year project to record
memories, feelings and
experiences of people
with a learning disability
• Employed learning
disabled person as
project trainee
• Provided workshops for
education and public
sector workers
Wimborne History Festival
Applicant: Christchurch and
East Dorset Councils
Working with 19 partner
organisations to deliver a
programme of public
engagement events including:
Wimborne Minster
Dorset History Society
Priest’s House Museum
Wimborne Model Town
National Trust, Kingston Lacy
HLF Funding
• Heritage focussed projects achieving outcomes for
Heritage, People and Communities
• Not-for-profit and public organisations can apply
• Project funding – not for ongoing work or current staff
• Grants from £3,000
• Can fund 100% of project costs
• Open programmes, apply when you are ready
• 8 -12 week assessment period
• Online enquiry service and online application process
Contact Us
01392 223950
Heritage Lottery Fund, southwest@hlf.org.uk
3rd Floor, Balliol House,
Southernhay Gardens www.hlf.org.uk
Exeter, Devon, EX1 1NP
NAVIGATING CHANGE
AN ANALYSIS OF FINANCIAL
TRENDS FOR SMALL AND
MEDIUM-SIZED CHARITIES
Jennifer Crees
Senior Research Officer, NCVO
June 2016
• Lloyds Bank Foundation
commissioned report
• Anecdotal evidence of ‘squeezed
middle’ of charities
• Tougher commissioning
environment, reduction in grants
• Aim was to investigate whether
evidence from financial accounts
supported this
• Partner publication by IPPR North:
qualitative review of value of
small and medium-sized charities
Background
Definition of small and medium charities
Charity Commission income bands NCVO Category
Zero income
Micro
£1 - £10,000
£10,001 - £25,000
Small
£25,001 - £100,000
£100,001 - £500,000
Medium
£500,001 - £1,000,000
£1,000,001 - £10,000,000 Large
£10,000,001 - £100,000,000 Major
Over £100,000,000 Super-major
1. High level overview of the voluntary sector:
numbers and key characteristics (CC data)
2. Detailed aggregate financial statistics on
income and spending between 2008/09 and
2012/13 (Almanac data & methodology)
3. New ‘typology’ based on trajectory of
organisational income between 2008/09 and
2013/14: facilitate comparison (CC data).
4. Analysis of text from charity accounts.
Our approach and data
SMALL AND MEDIUM-SIZED
CHARITIES OVERVIEW
The voluntary sector’s economy is dominated by large charities, but most
organisations are small:
Income band
Number of
organisations
Annual income
Zero income 14792 £0bn
£1 -£10,000 49891 £0.2bn
£10,001 -£25,000 22318 £0.4bn
£25,001 -£100,000 23801 £1.2bn
£100,001 - £500,000 15052 £3.3bn
£500,001 - £1,000,000 3115 £2.1bn
£1,000,001 - £10,000,000 3854 £10.3bn
£10,000,001 - £100,000,000 494 £11.5bn
Over £100,000,000 38 £7.6bn
Smaller charities are more likely to be registered in rural areas than
larger charities: Proportion of charities in rural and urban areas by income
band, 2013/14 (%)
FINANCIAL TRENDS FOR
SMALL AND MEDIUM-SIZED
CHARITIES
60
70
80
90
100
110
120
130
140
2008/09 2009/10 2010/11 2011/12 2012/13 2013/14
Minor Small Medium Large Major Super-major
The rise of super-major charities
Overall income by income band, cumulative change, 2008/09 to 2013/14 (2008/09 = 100)
Source: NCVO, TSRC, Charity Commission
96% of
orgs
4% of
orgs
Income mix shift:
Sources of income
for charities in the
income band
£25k-£1m,
cumulative
change, 2008/09
to 2012/13
HOW DO THESE TRENDS
COMPARE WITH CHARITIES
OVER £1M?
More lost from government, less gained from individuals: Change in
income from government and individuals (% change)
Government income predominantly increased in the super-major
category
Change in government income by income band, 2012/13 to 2013/14 (£m, 2013/14
prices)
Source: NCVO, Charity Commission
Bigger losses from both central and local government: Change in income
from central and local government (% change)
Smaller charities more likely to run a deficit: Annual surplus or deficit as a
proportion of annual income , 2008/09 to 2012/13 (%)
A ‘TYPOLOGY’ OF INCOME
TRAJECTORIES OVER TIME
Income of smaller charities is more unstable: Proportion of charities within
typology categories (%)
• One mental health charity in south London experienced a ‘big rise’
in income as a result of one successful bid from a local clinical
commissioning group.
• A heritage trust in the West Midlands experienced a ‘big rise’ in
income as a result of a single legacy donation and one successful
lottery bid.
• A penal reform charity in London experienced fluctuation in income
due to the end of a Big Lottery Fund grant which accounted for
over 40% of its income.
Behind the data: dependence on few
resources
HOW ARE SMALL AND
MEDIUM-SIZED CHARITIES
COPING?
Increase in earned income, particularly fundraising trading: Change in
earned income from fundraising trading and charitable trading, 2008/09
to 2012/13 (% change)
Behind the data: increasing earned income
CHARITABLE TRADING
‘Developing partnerships with larger organisations that wish to
subcontract our services’.
Social Impact Bonds ‘enabled [it] to expand in a climate of public-sector
cuts’.
FUNDRAISING TRADING
‘the Social Enterprise sector is a key driver in strengthening an inclusive
and growing economy’.
‘[we] identified the need to invest in maintaining and establishing
constructive and positive relationships with cross sector agencies’ -
resulted in securing extra revenue as a subcontractor.
Increased spending on generating funds: Change in proportion of spending
on charitable activities and generating funds, 2008/09 to 2012/13 (% change)
Decreased spending on staff costs (£100k-£500k income band): Change in
proportion of spending on charitable activities and generating funds,
2008/09 to 2012/13 (% change)
Summary research findings
• Smaller charities experience more ‘churn’, less resilient
to volatile funding scenarios.
• Implications for funding environment eg longer-term
grant funding?
• Whilst individual charities are weathering the storm and
even finding opportunities in the new environment, the
overall picture is one where small and medium-sized
charities are losing out in comparison to larger
organisations.
• Small and medium-sized charities have employed a
diverse set of strategies to cope with funding changes
but many will require further support.
NCVO champions the voluntary sector and volunteer
movement to create a better society.
We connect, represent and support over 12,000 voluntary
sector member organisations, from the smallest
community groups to the largest charities.
This helps our members and their millions of volunteers
make the biggest difference to the causes they believe in.
• Search for NCVO membership
• Visit www.ncvo.org.uk/join
• Email membership@ncvo.org.uk
• jennifer.crees@ncvo.org.uk;
research@ncvo.org.uk
• data.ncvo.org.uk
14
mark@charityoffice.org
07771 528192
CharityOffice.org
Dorset Charities Conference 2016

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Dorset Charities Conference 2016

  • 1. Dorset Charities Conference – June 206 Making the Most of Collaborative Working
  • 2. About Autism Wessex • Vision Our vision is of a world where people with autism are active citizens enjoying maximum independence and a good quality of life • Values Relationships of integrity and respect Individual development, empowerment and quality of life High quality, professional and needs led services Equal Opportunity & Diversity Value for Money
  • 3. About Autism Wessex • Early Childhood Autism – late 50s /’ early 60s • Parents – mutual support and information exchange • Context of ‘medical’ society response and no state obligation to special education • Driver of seeking educational and therapeutic response • Formed Wessex Society for Autistic Children - 1968 • Provided informal home-based education
  • 4. About Autism Wessex • 1970 – Opened Portfield School • By 1990 – Grown into 3 properties in Christchurch. 36 Students • 1985 – Opened residential care home for 8 adults in west Dorset • 1995 - Appointed General Manager • 2001 – Appointed Fundraiser • 2002 – First phase of ‘New’ Portfield School • Investment and collaboration around adult residential care services • Pursuit of virtuous cycle – growth, investment, improvement, growth
  • 5. About Autism Wessex • Three service areas: • Portfield School • Up to 70 places at main campus in west Parley and Life Skills centre in Christchurch • Community Wessex • Children’s homes. 24 ‘Full Time’ places in 5 homes + respite. • 33 adults in 10 residential care homes • Circa 3,000 hours supported living each week • Information, Advice and Advocacy Services • Manager, 2 x Information & Advice Officers, Volunteer Coordinator • Parent Training Programmes, Adult Drop In Groups, Parent Support Groups, Dorset ‘Alert Card’, Autism Database, awareness raising, Engagement in local policy scene
  • 6. About Autism Wessex • Portfield School and Community Wessex services provided under contract – LAs and CCGs • Information, Advice and Advocacy services supported through voluntary income streams • Business Services: • Finance • HR (to include Staff Development and Clinical Support) • Fundraising • Marketing • Data and IT • Facilities & Procurement
  • 7. • Bullet copy Arial 16pt • Donec laoreet venenatis orci • Donec laoreet venenatis orci • Donec laoreet venenatis orci Bullet point & image template Arial 22pt
  • 8. Copy for image pages Arial 14pt. Donec laoreet orci, non venenatis.
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  • 16. About Autism Wessex – Some Numbers • 60 school students • 20 children in care • 25 families using respite care • 33 adults in residential care • 3,000 hours/week supported living to circa 300 people • 1,700 information and advice enquiries • 45 drop in group attendees • 100 parents trained • Circa 500 FTE employees • Turnover £11.6M • Fixed Assets £14M • Net Assets £12.5M
  • 17. Key Success Factors • Staying true to values and vision • In recognising competitive arena • Pursuit of competitive advantage (quality and price) • Demonstrating impact and value added • Securing a financial return • Readiness to take risk • Readiness to diversify if supportive of objects and vision • Investment in assets – building a strong balance sheet • Building and maintaining stakeholder trust and confidence • In it for the long-term
  • 18. Key Collaborations • Our people • Competitive place in the employment market • Investing in their personal development • Aligned to the vision and values • Customer statutory bodies • Good quality • Good price – values driven • Constructive engagement • No surprises • In it for the long term • Donors and Grant Makers • Fulfilling the promise • Demonstrable impact • Constructive engagement
  • 19. Key Collaborations • Nat West Bank (who went out their way to support construction of the school) • Sound business model • Effectively managed (most of the time) • Meeting our obligations • No surprises • Housing providers • Statutory Services • NHS • Local authorities • Wider Autism Sector • Learning and support • Macro policy and advocacy • National initiatives
  • 20. Key Collaborations • Regulators • CQC • Ofsted • Charity Commission • Local Suppliers of Goods and Services • We are important part of local economy • Spend locally where we can • Pursue mutually beneficial relationships
  • 21. Thank you Any questions? To learn more about how you can support us or benefit from our services visit: www.autismwessex.org.uk
  • 22.
  • 23. Charity Accounting and Tax Update Jen Richardson ACA FCCA DChA
  • 24. • New SORP • Risk management • Gift Aid • Charity finance resources
  • 25. New SORP • http://www.charitiessorp.org/ • The Charities SORP(FRSSE) will not apply from 2016 • Transition to FRS102 SORP a single reporting framework for all charities.
  • 26. Key changes under FRS102 SORP • Changes to Trustee Report • SOFA format • Income recognition • Property and Investment property valuations • Lease commitments • Remuneration disclosures
  • 27. Risk management • Definition of risk: ‘something that might or might not happen but if it does could stop you achieving your objectives’. • Risk management: ‘any activity taken to identify and then control the level of risk’.
  • 28. Steps to managing risk 1. Be clear about what you are trying to achieve 2. Identify, analyse and assess the risks 3. Decide how to manage the risks 4. Monitor and review the risks 5. Communicate and report to the right people
  • 29. Gift Aid ‘A donation qualifies for Gift Aid if it’s a gift consisting of ‘a sum of money’ by an individual who’s paid, or will pay UK tax, to a charity and satisfies relevant conditions’
  • 30. Gift Aid – qualifying donations A sum of money (an actual cash transaction) and NOT • Subject to any repayment conditions • A waiver of a debt • A payment for goods or services • Given under the payroll giving scheme • Not deductible from income for tax purposes • A ‘disqualified’ overseas gift • Charity cards or vouchers • Membership fees of CASCs • In excess of donor benefit rules • Made before registration as a charity or CASC
  • 31. Gift Aid - donors • Must have paid sufficient UK income or capital gains tax • Complete a valid gift aid declaration form Including name, address, name of charity, agreement for gift aid, declaration of sufficient tax paid. See HMRC template examples https://www.gov.uk/gift-aid-declarations-claiming-tax-back-on- donations • Made aware of personal tax consequences • No additional benefit for basic rate tax payers • Oral declarations need to contain the same information as written declarations
  • 32. Gift Aid Small Donation Scheme • Can only apply to cash donations • Limit is £20 per donation • Can claim with no gift aid declaration • Cannot apply to membership fees • Maximum amount in one year now £8,000 or ten times the amount claimed through gift aid • Charity must have made a gift aid declaration in year • Charity must have claimed gift aid in two of the last four years • GASDS claim is not allowable if a gift aid penalty has been received in the last two years • Connected charities share the limit
  • 33. Additional resources • ICAEW Volunteers Email: icaewvolunteers@icaew.com Phone 020 7920 3538 • Fraud Advisory Panel www.fraudadvisorypanel.org • Trustees Unlimited www.trustees-unlimited.co.uk
  • 34. Jen Richardson BA (Hons) ACA FCCA DChA Head of Charities T : 01202 875 900 F : 01202 876 288 E : Jen.Richardson@wardgoodman.co.uk A : 4 Cedar Park, Cobham Road, Ferndown Industrial Estate, Wimborne, Dorset, BH21 7SF
  • 35.
  • 36. Charities – Legal Update June 2016 Geoff Trobridge - Partner
  • 37.
  • 38.
  • 39. Charities (Protection and Social Investment) Act 2016 Warnings Suspension of trustees after an inquiry has been opened or interim manager appointed. Commission can make a scheme if an inquiry has been opened and either misconduct/ mismanagement OR necessary to protect property. Commission can remove trustees if both misconduct/ mismanagement AND necessary to protect property. Disqualification Range of offences leading to automatic disqualification widened CC can remove a disqualified trustee CC can disqualify anyone from acting whether or not currently a trustee Includes – trustees, employees and officers
  • 40. Control of Fundraising Commercial Fundraising Agreements: Must specify any voluntary scheme or standard by which fundraiser or commercial participator agrees to be bound How vulnerable people will be protected Arrangements for charity to monitor compliance Annual reports – statements about fundraising
  • 41. Social Investment Directly furthering the charity’s purposes Achieving a financial return for the charity Any financial return that is better than spending the money on the purposes Trustees’ duties in relation to social investment
  • 42. Register of Persons with Significant Control All charities set up as a company All trading subsidiaries Compulsory even if there is no-one with Significant Control
  • 43. Action Points Do not ignore problems and take early advice Review trustees’ declarations Review governing document to allow removal of trustees Employment – due diligence Review fundraising agreements Record and justify decisions
  • 44. How this man caused a problem with the Charity Commission
  • 45. Geoff Trobridge | Partner Geoff advises charities, social enterprises and voluntary organisations, clubs or associations on all aspects of charity and company law. Geoff can support you from the outset, with setting up your organisation to ensure it has the optimised legal structure alongside the right governing document. 01202 786138 Geoff.Trobridge@LA-law.com
  • 46.
  • 53. www.alan-thomas-charity.co.uk The Insurance Act 2015 requires customers to make a ‘fair presentation’ of the risk. This requires the policyholder to undertake a reasonable search of the information available to them and defines what a policyholder knows or ought to know.
  • 54. www.alan-thomas-charity.co.uk Fair Presentation Knowledge of:- • Senior Management • Other decision makers • Your insurance team • Changes mid-term
  • 60. www.alan-thomas-charity.co.uk Practical stuff • Involving management • Recording decisions made internally • Recording broker correspondence • Quality of advice essential! • If in doubt, disclose it anyway!
  • 63.
  • 64. Socially Responsible and Impact Investing Presented by Alex Foster
  • 65. What is socially responsible investment and Impact investing? • Socially responsible investment, which can often be interchangeable with green, sustainable or ethical investing, looks to consider the nature of the business that a company chooses to engage in. • Impact investing, has been used for several years, with the terms being coined around 2007. This investment strategy is focused more on the Corporate Social Responsibility of a company.
  • 66. Why use socially responsible investment and Impact investing strategies? • ‘We want to avoid companies that harm social or environmental practices’ • ‘We want to reflect the principles of our organisation in the investments that we hold’ • ‘Our investments should have positive benefit to issues that are important to us’
  • 67. How to invest in socially responsible and Impact investments. • Direct with Fund Managers • Via a Stockbroker • Specialist Financial Planners
  • 68. Summary • Ward Goodman are here to provide comprehensive solutions through our integrated and modern thinking. • Cash holding and portfolio reviews are essential, whichever advisers you use!
  • 69.
  • 70. Making Documents Efficient Ben Summerfield, Director, Copyrite Business Solutions
  • 71. Agenda • Who are Copyrite Business Solutions • Business challenges • How do we address them
  • 72. Document Lifecycle Create Capture Distribute Store / Manage Retrieve Print Dispose Up to 15% of time is spent duplicating information Up to 50% of time in Accounts Payable on transaction processing Security and compliance in data sharing. Cost of print Average 38 minutes spent by knowledge workers finding a single document. 15% - 35% of time spent finding documents Compliance & Audit trail of information our businesses retain Print accounts for 1%-3% of annual revenue. Represents 3rd largest overhead. Potential to reduce by up to 30%. £3M revenue, cost £60,000, potential saving £18,000 Security and compliance Sources: IDC Gartner Working Council of CIO’s AIIM Reuters
  • 73. Top 5 Tips for going Paper-Light 1. Map processes prior to digitisation 2. Look to digitise paper as early in the process as possible 3. Use electronic workflows 4. Use print management 5. Implement document retention policy
  • 75.
  • 76. Trustees under pressure: governance responsibilities of Chairs and trustees in challenging times Dorset Charities Conference June 13 2016 John Williams Vice Chair, Association of Chairs @ChiswickJohn www.associationofchairs.org.uk
  • 77. About the Association of Chairs • Launched October 2013 • 4 aims:  Support, challenge and networking  Develop knowledge and resources  Offer professional development and standards  Create a voice for Chairs
  • 78. A Chair’s Compass - the 4 C’s Clarity of purpose Cohesive board Constructive relationships Considered decision-making
  • 79. A year of bad headlines
  • 80. But some important lessons…. What lessons do you think 2015 offers? What have you done differently in your organisations as a result?
  • 81. Why it matters - the new normal Tighter regulation Tighter money Tighter scrutiny
  • 82. One clear lesson so far…. The buck stops with trustees….. and especially the Chair…. Good governance really really matters
  • 83. Revised guidance from the Charity Commission: The Essential Trustee
  • 84. Seven deadly sins of bad governance • No formal board evaluation • Lack of finite terms/poor governing document • Not enough attention on sustainability and risk • Skimping on trustee recruitment • Lack of engagement between meetings • Lack of respect, especially for SMT • No investment in induction and training
  • 86. What is governance? from the chief executive of CCLA, Michael Quicke: “the mechanism by which the organisation controls the energy driving it forward”
  • 87. Building better governance Compliance, culture and commitment 22 small steps to big differences
  • 88.
  • 89.
  • 90. For every trustee • Take governance seriously • Ensure you understand the expectations: a social contract • A deep induction; and training as default? • Compulsory attendance • Read the papers! • Get involved: under the skin; engage the beneficiaries, staff and volunteers • Support your Chair
  • 91. for Chairs and the board…1 • Ensure effective challenge – Chair sets the tone • Right agenda, good papers, prioritise, open debate • Keep risk and sustainability under constant review, internal and external • Don’t delegate financial responsibility • Get the right board skills mix: recruit conscientiously • Invest in their training and development • Give trustees off-board roles, opportunities to bond
  • 92. for Chairs and the board…2 • Ensure turnover of trustees: stick to terms • Ensure your governing document is fit for purpose • Create a Vice Chair or SID • Identify a governance trustee • Regular (formal) board review and appraisals • Listen to expert voices, peers and mentors • Measure, measure, measure (and report) • Engage, listen to and respect the CEO and their executive
  • 93. From Five S’s to Five C’s Contract Commitment Curiosity Comprehension Challenge
  • 94. Trustees under pressure: governance responsibilities of Chairs and trustees in challenging times Dorset Charities Conference June 13 2016 John Williams Vice Chair, Association of Chairs @ChiswickJohn www.associationofchairs.org.uk
  • 95.
  • 96.
  • 97. National Lottery Funding Arts Council England BIG Lottery fund Heritage Lottery Fund Sport England
  • 98. National Lottery Funding • Since 1994, more than £32 billion has been raised for good causes, funding over 450,000 projects • Heritage Lottery Fund has awarded £7.1billion to over 40,000 projects since 1994 • £430 million to invest this year
  • 99. Impacts of 20 years of Heritage Lottery Funding • 50% increase in visitors to key heritage attractions • Over 3,000 people have undertaken work-based training in heritage skills • Millions of people engaging with heritage, including 234,000 volunteers • Over 17,000 historic buildings and monuments restored • The revitalisation of over 700 public parks
  • 100. What is Heritage? Heritage Lottery Fund takes a broad view of the UK’s heritage….. .... It is anything from the past that we value enough to hand on to future generations
  • 106. First World War • HLF are actively seeking projects to commemorate the First World War through our open programmes • With our funding, we want to help create a deeper understanding of the First World War and to create a legacy for future generations
  • 107. Priority Development Areas 2013-2018 Bournemouth Christchurch East Dorset Poole 2002-2012 27 grants awarded £3,062,400
  • 108. Funding in Priority Development Areas 2013 - present 30 grants awarded £6,658,290 including grants to: – Highcliffe Castle, Christchurch – RSPB – Poole Museum – St Peter’s church, Bournemouth – Hengistbury Head
  • 109. Key Target Groups HLF is actively looking to support projects which engage hard to reach groups of people who don’t normally engage with heritage, including: • Equalities groups • Disabilities groups • Young people (aged 11-24) • People living in areas of social and economic deprivation
  • 110. Heritage Lottery Fund – Grant Programmes Who can apply? – Community or voluntary groups – Charities or trusts – Youth clubs or organisations – Parish councils – Local authorities – Other public sector organisations Public and Not-for-profit organisations
  • 111. Grants Awarded in Dorset 2015/2016 • Boscombe CIC • Russell-Cotes Art Gallery and Museum • Christchurch History Society • RSPB South West • Red House Museum • Christchurch Culture and Learning Arena • Radio Wimborne • Wareham Development Trust • Dorset Castles Research group • Dorset Natural History and Archaeological Society • Somerset and Dorset Railway Trust
  • 112. • Sharing Heritage £3,000 to £10,000 • First World War: Then & Now £3,000 to £10,000 • Young Roots £10,000 to £50,000 • Our Heritage £10,000 to £100,000 • Heritage Grants over £100,000 Main Funding Programmes
  • 113. We want applicants to focus on the outcomes of the project. The outcomes are the difference that will be made with Lottery money. To help applicants, we have created a menu of outcomes: • heritage • people • communities Outcomes
  • 114. • Lots of funders talk about outcomes and outputs • An output is essentially something that is done or created; an outcome is the difference made • So, an output may be a new interpretation display for a museum, the outcome is that people can now learn about heritage. What is the difference between an outcome and an output?
  • 115. HLF Outcomes Heritage will be … • Better interpreted and explained • In better condition / better managed • Identified/recorded People will have … • Changed their attitudes and/or behaviour • Developed skills / volunteered time • Learnt about heritage / had an enjoyable experience Community … • More people and wider range of people engage with heritage
  • 116. Unheard Voices Applicant: Bournemouth People First • 2 year project to record memories, feelings and experiences of people with a learning disability • Employed learning disabled person as project trainee • Provided workshops for education and public sector workers
  • 117. Wimborne History Festival Applicant: Christchurch and East Dorset Councils Working with 19 partner organisations to deliver a programme of public engagement events including: Wimborne Minster Dorset History Society Priest’s House Museum Wimborne Model Town National Trust, Kingston Lacy
  • 118. HLF Funding • Heritage focussed projects achieving outcomes for Heritage, People and Communities • Not-for-profit and public organisations can apply • Project funding – not for ongoing work or current staff • Grants from £3,000 • Can fund 100% of project costs • Open programmes, apply when you are ready • 8 -12 week assessment period • Online enquiry service and online application process
  • 119. Contact Us 01392 223950 Heritage Lottery Fund, southwest@hlf.org.uk 3rd Floor, Balliol House, Southernhay Gardens www.hlf.org.uk Exeter, Devon, EX1 1NP
  • 120.
  • 121. NAVIGATING CHANGE AN ANALYSIS OF FINANCIAL TRENDS FOR SMALL AND MEDIUM-SIZED CHARITIES Jennifer Crees Senior Research Officer, NCVO June 2016
  • 122. • Lloyds Bank Foundation commissioned report • Anecdotal evidence of ‘squeezed middle’ of charities • Tougher commissioning environment, reduction in grants • Aim was to investigate whether evidence from financial accounts supported this • Partner publication by IPPR North: qualitative review of value of small and medium-sized charities Background
  • 123. Definition of small and medium charities Charity Commission income bands NCVO Category Zero income Micro £1 - £10,000 £10,001 - £25,000 Small £25,001 - £100,000 £100,001 - £500,000 Medium £500,001 - £1,000,000 £1,000,001 - £10,000,000 Large £10,000,001 - £100,000,000 Major Over £100,000,000 Super-major
  • 124. 1. High level overview of the voluntary sector: numbers and key characteristics (CC data) 2. Detailed aggregate financial statistics on income and spending between 2008/09 and 2012/13 (Almanac data & methodology) 3. New ‘typology’ based on trajectory of organisational income between 2008/09 and 2013/14: facilitate comparison (CC data). 4. Analysis of text from charity accounts. Our approach and data
  • 126. The voluntary sector’s economy is dominated by large charities, but most organisations are small: Income band Number of organisations Annual income Zero income 14792 £0bn £1 -£10,000 49891 £0.2bn £10,001 -£25,000 22318 £0.4bn £25,001 -£100,000 23801 £1.2bn £100,001 - £500,000 15052 £3.3bn £500,001 - £1,000,000 3115 £2.1bn £1,000,001 - £10,000,000 3854 £10.3bn £10,000,001 - £100,000,000 494 £11.5bn Over £100,000,000 38 £7.6bn
  • 127. Smaller charities are more likely to be registered in rural areas than larger charities: Proportion of charities in rural and urban areas by income band, 2013/14 (%)
  • 128. FINANCIAL TRENDS FOR SMALL AND MEDIUM-SIZED CHARITIES
  • 129. 60 70 80 90 100 110 120 130 140 2008/09 2009/10 2010/11 2011/12 2012/13 2013/14 Minor Small Medium Large Major Super-major The rise of super-major charities Overall income by income band, cumulative change, 2008/09 to 2013/14 (2008/09 = 100) Source: NCVO, TSRC, Charity Commission 96% of orgs 4% of orgs
  • 130. Income mix shift: Sources of income for charities in the income band £25k-£1m, cumulative change, 2008/09 to 2012/13
  • 131. HOW DO THESE TRENDS COMPARE WITH CHARITIES OVER £1M?
  • 132. More lost from government, less gained from individuals: Change in income from government and individuals (% change)
  • 133. Government income predominantly increased in the super-major category Change in government income by income band, 2012/13 to 2013/14 (£m, 2013/14 prices) Source: NCVO, Charity Commission
  • 134. Bigger losses from both central and local government: Change in income from central and local government (% change)
  • 135. Smaller charities more likely to run a deficit: Annual surplus or deficit as a proportion of annual income , 2008/09 to 2012/13 (%)
  • 136. A ‘TYPOLOGY’ OF INCOME TRAJECTORIES OVER TIME
  • 137. Income of smaller charities is more unstable: Proportion of charities within typology categories (%)
  • 138. • One mental health charity in south London experienced a ‘big rise’ in income as a result of one successful bid from a local clinical commissioning group. • A heritage trust in the West Midlands experienced a ‘big rise’ in income as a result of a single legacy donation and one successful lottery bid. • A penal reform charity in London experienced fluctuation in income due to the end of a Big Lottery Fund grant which accounted for over 40% of its income. Behind the data: dependence on few resources
  • 139. HOW ARE SMALL AND MEDIUM-SIZED CHARITIES COPING?
  • 140. Increase in earned income, particularly fundraising trading: Change in earned income from fundraising trading and charitable trading, 2008/09 to 2012/13 (% change)
  • 141. Behind the data: increasing earned income CHARITABLE TRADING ‘Developing partnerships with larger organisations that wish to subcontract our services’. Social Impact Bonds ‘enabled [it] to expand in a climate of public-sector cuts’. FUNDRAISING TRADING ‘the Social Enterprise sector is a key driver in strengthening an inclusive and growing economy’. ‘[we] identified the need to invest in maintaining and establishing constructive and positive relationships with cross sector agencies’ - resulted in securing extra revenue as a subcontractor.
  • 142. Increased spending on generating funds: Change in proportion of spending on charitable activities and generating funds, 2008/09 to 2012/13 (% change)
  • 143. Decreased spending on staff costs (£100k-£500k income band): Change in proportion of spending on charitable activities and generating funds, 2008/09 to 2012/13 (% change)
  • 144. Summary research findings • Smaller charities experience more ‘churn’, less resilient to volatile funding scenarios. • Implications for funding environment eg longer-term grant funding? • Whilst individual charities are weathering the storm and even finding opportunities in the new environment, the overall picture is one where small and medium-sized charities are losing out in comparison to larger organisations. • Small and medium-sized charities have employed a diverse set of strategies to cope with funding changes but many will require further support.
  • 145. NCVO champions the voluntary sector and volunteer movement to create a better society. We connect, represent and support over 12,000 voluntary sector member organisations, from the smallest community groups to the largest charities. This helps our members and their millions of volunteers make the biggest difference to the causes they believe in. • Search for NCVO membership • Visit www.ncvo.org.uk/join • Email membership@ncvo.org.uk • jennifer.crees@ncvo.org.uk; research@ncvo.org.uk • data.ncvo.org.uk 14
  • 146.