1. Introduction to E-
Commerce

2. Agenda
At the end of this chapter, you will come to know
about:
 What is meant by E-Commerce
 Traditional Commerce vs. E-Commerce
 Understanding E-Commerce
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3. E-commerce – The roadmap
Hey! We found the Internet
1957
I am able to access this
entire world using the
high speed internet!
3
Today

4. How INTERNET changed Human’s daily life?
Reduced
paper
works
Socializing
Friends
Games
Buying & Selling have also
taken through
INTERNET
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5. The Traditional Commerce Vs. E-Commerce
Commerce is a division
of trade or production
which deals with the
exchange of goods
and services from
producer to final
consumer
E-commerce is the
purchasing, selling and
exchanging goods and
services over internet
through which transaction
or terms of sale are
performed Electronically.
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6. Advantages of E-Commerce
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7. Understanding E-Commerce Websites
Once we enter into the site, the top sold or popular goods
will be
displayed on the home page for easy access.
To Shop
Category
Wise
Easy Search bar
for quick search
of the product
To sign in to our
account and
check our placed
orders
To check the list of
products which
we have shown
interest while
surfing the
product
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8. How Will I Know about the product features?
Consider that you are going to
buy a product from a shop.
Sales Executive will be available
to explain the Features of the
Product.
• How it is possible in E-
commerce?
• Who will explain us the
product features?
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9. Steps to Understand the Features
When you are trying to buy a product from
E Commerce website, the below things will
help
us in understanding the features of the
product.
1. Pictorial View
2. Product Description
3. Technical Details
4. Additional Information's
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10. Pictorial View
The Pictorial view will help us to look at the product
at different angles and zoom in the see the
specified parts.
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11. Product Description
Product Description section helps us to
understand the
advantages of the product
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12. Technical Details
This section will help us
to understand the
products,
1. Technical
specification
2. Physical Structure
3. Special features
4. Weight
5. Colour
6. Package Details
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13. Additional Information
This section will help us to understand the
products,
1. Product Code
2. Reviews & Ratings
3. Date of Release / Date From Available
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14. E-commerce Workflow
Customer searches
for product
Product gets finalized
Customer moves for
payment process
Order is finalized and delivered to the
customer on stipulated time mentioned
during online shopping.
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