People in the centre: an inclusive change process at USQ Library
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USQ library is embarking on a major change program. This presentation describes the holistic and inclusive process leading up to the launch of the proposed re-structure. This included stakeholder engagement, staff change awareness strategies, communication strategies, and an environmental scan project.
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People in the centre: an inclusive change process at USQ Library
- 1. People in the Centre an inclusive change process at USQ Library ALIA Qld Mini-Conference Carmel O’Sullivan, Director, Library Services at USQ
- 3. Jason Howie – Newegg CC BY 2.0
- 4. Sharon Sinclair – Ready for change CC BY 2.0
- 5. Gotcredit – Strategy CC BY 2.0
- 6. Wes Peck – Create CC BY ND 2.0
Notas del editor
- ABSTRACT USQ library has invested considerable time and effort into completely re-thinking the future of the library. Unlike many organisational change processes, this has been driven by the library, and the process has been one in which people have been front and centre. Come along with new Director of Library Services, Carmel O’Sullivan, as she explains how stakeholders were engaged in the process, and how library staff at all levels have been the drivers and designers of this initiative. 2015 has seen USQ library embrace a holistic and inclusive change process, and 2016 will see those efforts put into practice. Can running a change process which so overtly includes all library staff result in a better outcome for the University and the library community?