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Brand Monitoring and Analysis
Intro to Meltwater
2
You are a Social Media Specialist
1. Select a business or organization to research
2. Conduct social media monitoring search using
Meltwater.
3. Create a presentation and write a paper outlining
your research strategy and marketing tactics.
Project Overview
Selecting Your Client
4
Client Selection Process
• Brainstorm list of companies that are similar (fitness,
fashion, etc.)
• Select companies with good social media coverage
• Build searches on each company in Meltwater
• Build a benchmark dashboard comparing 3 similar
companies
5
• The video link below conducts a social search on
Barry’s Bootcamps in San Francisco for May 2017,
and displays how to create a monitoring dashboard.
• Watch it live!
• The second link shows how to create a benchmark
dashboard comparing Barry’s Bootcamp to 24 Hour
Fitness and Crunch Fitness
• Watch it live!
Client Selection Process: How it’s done
Meltwater Search How-To
7
Create Relevant and Detailed Searches
• Brainstorm key words in your clients industry.
• Ex: for Barry’s Bootcamp: price, location, class size
• Plug in keywords to the three different search boxes to find the best
results
• The example below shows how to search for Barry’s Bootcamp
posts that mention SF and also mention either price, class size,
location, or instructor. Excluding the mention of yoga.
8
How to Export Graphs from the Dashboard
• The link below shows how to export a media exposure
widget from a monitoring dashboard
• The widget can be exported as a PDF or JNG image
and emailed to you as raw data or Excel analytics
• Watch it Live Here!
Deliverables
10
Create a PowerPoint
• History
• Social Media
Outlets Used
• Total Followers for
Each Outlet
Overview of
Company
Snap Shot of
Social Media
Analytics
Social Media
Marketing Plan
Tactics for
Implementing Plan
• Graphs from
Meltwater displaying
current social media
trends
• Content stream
screen shots
• Outline of 3 goals
for improving social
media accounts
• Timeline
• Plan of Action
• Who’s Responsible
for Implementation?
11
Example: Snapshot
• Barry’s Bootcamps social media exposure averaged around 20 hits per day
peaking at 83 hits on April 12th
• During the three month span there was a total of 1,103 social media hits
12
Paper Requirements: Due Date XXX
• Outline the social media plan you developed
• Describe your experience using Meltwater.
• What did you learn from the tool?
• What industries could use Meltwater?
• What part of the tool did you use the
most?
• What new insights do you have about the
capability of social media analytics?

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Assignment 1: Basic Search Assignment

  • 1. Brand Monitoring and Analysis Intro to Meltwater
  • 2. 2 You are a Social Media Specialist 1. Select a business or organization to research 2. Conduct social media monitoring search using Meltwater. 3. Create a presentation and write a paper outlining your research strategy and marketing tactics. Project Overview
  • 4. 4 Client Selection Process • Brainstorm list of companies that are similar (fitness, fashion, etc.) • Select companies with good social media coverage • Build searches on each company in Meltwater • Build a benchmark dashboard comparing 3 similar companies
  • 5. 5 • The video link below conducts a social search on Barry’s Bootcamps in San Francisco for May 2017, and displays how to create a monitoring dashboard. • Watch it live! • The second link shows how to create a benchmark dashboard comparing Barry’s Bootcamp to 24 Hour Fitness and Crunch Fitness • Watch it live! Client Selection Process: How it’s done
  • 7. 7 Create Relevant and Detailed Searches • Brainstorm key words in your clients industry. • Ex: for Barry’s Bootcamp: price, location, class size • Plug in keywords to the three different search boxes to find the best results • The example below shows how to search for Barry’s Bootcamp posts that mention SF and also mention either price, class size, location, or instructor. Excluding the mention of yoga.
  • 8. 8 How to Export Graphs from the Dashboard • The link below shows how to export a media exposure widget from a monitoring dashboard • The widget can be exported as a PDF or JNG image and emailed to you as raw data or Excel analytics • Watch it Live Here!
  • 10. 10 Create a PowerPoint • History • Social Media Outlets Used • Total Followers for Each Outlet Overview of Company Snap Shot of Social Media Analytics Social Media Marketing Plan Tactics for Implementing Plan • Graphs from Meltwater displaying current social media trends • Content stream screen shots • Outline of 3 goals for improving social media accounts • Timeline • Plan of Action • Who’s Responsible for Implementation?
  • 11. 11 Example: Snapshot • Barry’s Bootcamps social media exposure averaged around 20 hits per day peaking at 83 hits on April 12th • During the three month span there was a total of 1,103 social media hits
  • 12. 12 Paper Requirements: Due Date XXX • Outline the social media plan you developed • Describe your experience using Meltwater. • What did you learn from the tool? • What industries could use Meltwater? • What part of the tool did you use the most? • What new insights do you have about the capability of social media analytics?