1. 1EMC CONFIDENTIAL—INTERNAL USE ONLY
Executive & Leadership Coaching
Change Management
Workshop
Carole Johnson
HR Mangement College Intern

2. 2EMC CONFIDENTIAL—INTERNAL USE ONLY
Executive & Leadership Coaching
The Wonders of Change
1. “I wonder if I’ll ever get use to the new way.”
– People will awkward, ill-at-ease, and self
conscious.
 Expect it
 Seek information

3. 3EMC CONFIDENTIAL—INTERNAL USE ONLY
Executive & Leadership Coaching
The Wonders of Change
1. “I wonder if I’ll ever get use to the new way.”
– People will awkward, ill-at-ease, and self
conscious.
 Expect it
 Seek information
2. “I wonder how I’ll get along without _____.”
– People will think first about what they have to
give up.
 Acknowledge losses

4. 4EMC CONFIDENTIAL—INTERNAL USE ONLY
Executive & Leadership Coaching
Bridges Change Framework
Endings
Transitions
Beginnings

5. 5EMC CONFIDENTIAL—INTERNAL USE ONLY
Executive & Leadership Coaching
The Wonders of Change
1. “I wonder if I’ll ever get use to the new way.”
– People will awkward, ill-at-ease, and self conscious.
 Expect it
 Seek information
2. “I wonder how I’ll get along without _____.”
– People will think first about what they have to give
up.
 Acknowledge losses
3. “I wonder where I’ll ever find what I need.”
– People will be concerned that they don’t have
enough resources
 Become a creative problem-solver
4. “I wonder why I’m the only one in this mess.”
– People will feel alone, even if everyone else is going
through it
 Seek/Structure positive interaction

6. 6EMC CONFIDENTIAL—INTERNAL USE ONLY
Executive & Leadership Coaching
The Wonders of Change
5. “I wonder when they’ll stop changing the rules on me”
– People can only handle so much change
 Prioritize
 Recognize what’s not changing
6. “I wonder what that was all about?”
– People will revert to old behavior if there is no follow-
through
 Recognize relapse will occur
 Manage the journey

7. 7EMC CONFIDENTIAL—INTERNAL USE ONLY
Executive & Leadership Coaching
Managing Change
ChangeStrategy Incentives Skills Resources
Action
Plan
FrustrationStrategy Incentives Skills
Action
Plan
AnxietyStrategy Incentives Resources
Action
Plan
Gradual
Change
Strategy Skills Resources
Action
Plan
ConfusionIncentives Skills Resources
Action
Plan
False
Starts
Strategy Incentives Skills Resources

8. 8EMC CONFIDENTIAL—INTERNAL USE ONLY
Executive & Leadership Coaching
UNDERSTAND
PEOPLES’ FREQUENCIES
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