Upgrade Your Department: Tools for 2010

•

1 recomendación•321 vistas

Ryan Hegreness

Empresariales Educación

Why talk about utilizing
technology in
Parks & Recreation?

TOPICS
• Improving Routine Department Functions

• Improving Business Communication /
Collaboration

• Improving Customer Service & Marketing

Business
Communication,
Collaboration &
Networking

Social media is more about customer service
than it is marketing…

Customer service is the new marketing.

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Upgrade Your Department: Tools for 2010

1. Upgrade Your Department: Tools for 2010 Ryan Hegreness, CPRP Founder / Lead Developer Catamount Web Solutions, LLC www.catamountwebsolutions.com www.recwebsites.com www.recsurveys.com www.rec20.com Assistant Director Essex Junction Recreation and Parks Essex Junction, VT

2. Why talk about utilizing technology in Parks & Recreation?

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13. TOPICS • Improving Routine Department Functions • Improving Business Communication / Collaboration • Improving Customer Service & Marketing

14. Routine Department Functions

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20. TRUST REWARDS COSTS

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29. Business Communication, Collaboration & Networking

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49. Customer Service & Marketing

50. Social media is more about customer service than it is marketing… Customer service is the new marketing.

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59. • Old site – blog example • -subscribe

60. • Editing articles

Upgrade Your Department: Tools for 2010

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