Catherine Kearns

customer experience analytics growth customer relationship management business bloggers blogging blogs agile work fro home work life balance leadershp open mindset technology diversity skills cuture 3d printing freeancers remote working robots virtual reality driverlesscars opportunities challanges future of work multichannel touchpoints personas research journey mapping case study customer journey empathy introduction metrics user user experience market analysis google analytics hacking scalable growth hacking leanstartups startups businesses transformation connsumer behaviour channels customer future business models digital current trends measure mobile global fans mobile friendly brain fixed behaviour fearless fear mindset getting the job done strategyzer business model canvas gain pain value proposition canvas business intelligence business model blog blogger inbound marketing content management system responsive design getting started wordpress use case