1. Catherine Mueller
9080 Bloomfield Ave. #147  Cypress, CA 90630
(541) 390-5705  catherine.mueller79@gmail.com  linkedin.com/in/catherinegmueller1
E D U C A T I O N
CALIFORNIA STATE UNIVERSITY, LOS ANGELES June 2013
B.A. in Communications; emphasis in Organizational Communication and Public Relations
LONG BEACH CITY COLLEGE June 2011
General Education classes; emphasis in Liberal Studies
S K I L L S
 Proficient in Microsoft Word, Excel, PowerPoint, Publisher,
 Fluent in prominent social media platforms: Facebook, Instagram, Twitter, Yelp, BlogSpot
 Languages: English, Conversational French, Puular (West African)
 Strength Finders: Positivity, Individualization, Developer, Adaptability, Harmony.
E X P E R I E N C E
Starbucks  Lakewood, CA Certified Barista Trainer  Dec. 2014 – Present
 5+ years of customer service experience and leadership training
 Delivering legendary customer service to all customers by acting with a “customer comes first” attitude and
connecting with the customer
 Developing critical and quick thinking skills when discovering and responding to customers needs
 Anticipating customer and store needs by constantly evaluating environment and customers for cues
 Efficiency in working in fast paced team oriented environment
Peace Corps  Guinea, West Africa Public Health Educator  Dec. 2013 – Oct. 2014
 Trained 25 Guinean health care workers about Malaria prevention and coordinated a door-to-door
awareness campaign and net hanging (174 nets hung; 274 homes visited); coordinated a village soccer
match bringing in over 500 people and holding demonstrations for prevention
 Participated in 11-week intensive training in French, public health, cross-cultural integration and
foundational development work
 Co-created “Association des Artistes” to help generate sales and exposure for local Guinean artists. Taught
basic marketing and price negotiation skills as well as helping artists create quality portfolios and business
cards.
 Promoted youth entrepreneurship by attending, then teaching marketing, advertising and basic
accounting classes aimed to teach creativity and basic business growing knowledge
New York YMCA Sleep-A-Way Camp  Huguenot, NY Division Leader  June 2013 – Aug. 2013
 Coordinated daily and weekly time off schedules for counselors, weekly one-on-one conversations with
each camper, and planned/coordinated night and weekend activities
 Handled conflict resolution between campers, and staff accordingly
 Ability to train, delegate and motivate staff; great with diverse groups of people
CSULA  Los Angeles, CA Community Service & Major Events Program Assistant  Jan. 2012 – June 2013
 Brainstormed and planned community service, social events and oversaw a volunteer group (P3) for
students at the Center for Student Involvement at California State University Los Angeles
 In P3, recruited students interested in volunteering, scheduled their hours of service, planned volunteer
socials/mixers and award ceremonies and acted as the point of contact for volunteers
 Worked with budgets, marketing designs/plans, contracts with vendors and oversaw execution of events