Odoo / Open ERP is a suite of enterprise management applications targeting companies of all sizes.The application suite includes billing, accounting, manufacturing, purchasing, warehouse management and project management Odoo 10 is an “all in one” software package

1. ODOO V10
Community VS Enterprise Edition (overview)
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2. ODOO V10
Community VS Enterprise Edition (overview)
INTRODUCTION
 Odoo / Open ERP is a suite of enterprise management applications
targeting companies of all sizes
 The application suite includes billing , accounting , manufacturing ,
purchasing , warehouse management and project management .

3. IMPORTANCE OF ODOO V10 :
• Odoo / Open ERP is a suite of enterprise management applications
targeting companies of all sizes
• The application suite includes billing , accounting , manufacturing ,
purchasing , warehouse management and project management
• Odoo 10 is a “all in one” software package

4. • Odoo 10 Enterprise version has some exclusive new modules to name a
few are ‘Help desk ’, ‘ Odoo studio ’, ‘ PLM ’ , ‘ Quality Management ’ and
so on . Through this , we will cover some details about two of the
enterprise module i.e., Odoo Help Desk and Odoo Studio .
Odoo V 10 ( Community vs Enterprise Edition )

5. Odoo Help Desk
 This is a new module introduced with the release of Odoo 10 .
 Module for providing customers support and address the typical issues and queries they have
 Generates tickets via emails , or from a website form or any third party application
 These tickets can be assigned manually or randomly between the teams members .
 The module also allows you to assign priority to tickets.

6. It consists of following features :-
1 . Ticket management application .
2 . Process tickets through different stages to solve them .
3 . We can Add priorities, types, description and tags to define your tickets .
4 . We can Make an in-depth analysis of your tickets through pivot view in reports menu
5 . The modules allow you to link your company help desk to a public FAQ / Forum or any site ,
which is a knowledge base with relevant presentations or videos or blogs .
6 . The module also lets you set the service level agreements for individual tickets that raised .
7 . Odoo 10 Help Desk also automates Customer satisfaction survey .

7. ODOO STUDIO
 New module introduced with Odoo v10 .
 Lets you create your own custom application (code-less) within minutes
 We can add , remove or change any type of field directly in the interface, just simply select the view of the
model you want to customize and you could then make changes easily.

8. Following are its features:
1 . A customization application .
2 . It allows the user to customize most elements of user inter face in a simple and graphical way .
3 . We can easily create a new application ( add module , top - level menu item & default action .
4 . We can easily customize an existing application ( edit menus, actions and views )
5 . We can Use python code to develop advanced automation . There is no limitation.

9. In the enterprise and community edition of manufacturing module ( Odoo v10 ) there are some options included in the
form of ‘Extra Features’ which includes the following .
1 . Odoo 10 Master Production Schedule ( MPS )
Enterprise edition : It uses MPS in order to create procurements based on forecasts .
Community edition : No need for MPS as products has short lead times .
2 . Odoo 10 Product Lifecycle Management ( PLM )
Enterprise edition : It manages engineering changes, features and documents.
Community edition : No PLM .
3 . Odoo 10 Maintenance
Enterprise edition : Preventive and corrective maintenance management .
Community edition : No maintenance machines and work centers .
4 . Odoo 10 Quality Control
Enterprise edition : Manage quality control points, measures and checks .
Community edition : No quality control .

10. Just have a look at the features of Community / Enterprise Edition of manufacturing module.
From the above-mentioned details , we can understand the characteristics of both
enterprise version and community version

11. Only official order partners can give you enterprise version services .Hope you know Cybrosys is an Odoo
official partner (we get technical and functional training from Odoo). Being an official partner is
something like commitment and responsibility level is much high . At the same time quality , level of
product and service is also high. Highly trained professionals of our team already explored different
Odoo-ERP solutions. Are you trying find out any ERP solution? We are here to serve you.