
Organización/Lugar de trabajo
The Kemtah Group, Inc.Ubicación
Greater Chicago Area United StatesOcupación
Argonne Operations Site Manager/Program ManagerSector
Technology / Software / Internet
Acerca de
Positional Responsibility • Oversight of all Kemtah operations at Argonne National Laboratories o Current service offerings include: Windows 7 migration, Audio Visual support, Video Conference support, Exchange migration and support, consulting, ServiceNow support and development • Tier 1 service desk management (Kemtah onsite personnel) • Project management • Performed BRM duties for all Kemtah activities • Provided process consultation for Argonne across broad spectrum of operational activities • ITIL process consultant- Service Strategy, Service Design, Service Transition, and Service Operation • Assess training material and methods to improve and standardize training p...