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Bridging the Gap: Integrating Communications
           and Fundraising Workshop

                                        25 May,2011




CharityComms is the professional membership body for charity communicators. We
believe charity communications are integral to each charity’s work for a better world.

W: www.charitycomms.org.uk T: 0207 426 8877
Fundraising and
communications



Finding the right
     blend
There are some problems




               “We just don’t talk
                 to each other”
Key survey findings:


•   14% of respondents felt that fundraising and communications departments
    always worked towards shared goals
•   22% felt that fundraising is always involved in brand decisions, with 60%
    feeling it was sometimes involved
•    25% of respondents felt their brand was always flexible enough to meet
    fundraising needs
•   8% of charity respondents stated that communications campaigns were always
    used to generate fundraising leads, with just under two in ten charities never
    using communications in this way
Competing for attention and resources
“Two countries separated by the same language”

George Bernard Shaw
We are more similar than we think
We need each other
Go back to the beginning


• What are our corporate objectives – formal and informal?

• Who do we need to reach to help deliver against those objectives?

• What are the best routes for reaching them?

• Are we set up to deliver against those objectives?

• Is our brand fit for this purpose?
Getting onto the same path
             Focus on a unifying platform – all internal and involved
                   stakeholders pulling in the same direction



                              Put the audience first



                             Apply the 80 / 20 principle




                             Go from the inside out



                 Put yourself in the driving seat, not the brand



                     Create cross-discipline campaign team



                               Do less but better
Make every piece of communication count
One big idea/theme supporting
         all your work



A skewer for all communications
Do the planning…..




                     ….Together
Be Ruthless



                      Ability to act   High potential
                      High             and willing




 Willing to act
 Low




  Low potential and
  unwilling           Low
Those you own, those you don’t
Expect change
Evaluate what matters

• What have we achieved?


• What about our informal objectives?


• What’s changed?


• Are we still capable / do we have the right resource?
Enjoy each other
Thank you

Peter Gilheany

Director, Forster

peter@forster.co.uk
020 7403 2230

www.forster.co.uk
Bridging the Gap: Integrating Communications
           and Fundraising Workshop

                                        25 May,2011




CharityComms is the professional membership body for charity communicators. We
believe charity communications are integral to each charity’s work for a better world.

W: www.charitycomms.org.uk T: 0207 426 8877

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A strategy for joint working

  • 1. Bridging the Gap: Integrating Communications and Fundraising Workshop 25 May,2011 CharityComms is the professional membership body for charity communicators. We believe charity communications are integral to each charity’s work for a better world. W: www.charitycomms.org.uk T: 0207 426 8877
  • 3. There are some problems “We just don’t talk to each other”
  • 4. Key survey findings: • 14% of respondents felt that fundraising and communications departments always worked towards shared goals • 22% felt that fundraising is always involved in brand decisions, with 60% feeling it was sometimes involved • 25% of respondents felt their brand was always flexible enough to meet fundraising needs • 8% of charity respondents stated that communications campaigns were always used to generate fundraising leads, with just under two in ten charities never using communications in this way
  • 5. Competing for attention and resources
  • 6. “Two countries separated by the same language” George Bernard Shaw
  • 7. We are more similar than we think
  • 8. We need each other
  • 9. Go back to the beginning • What are our corporate objectives – formal and informal? • Who do we need to reach to help deliver against those objectives? • What are the best routes for reaching them? • Are we set up to deliver against those objectives? • Is our brand fit for this purpose?
  • 10. Getting onto the same path Focus on a unifying platform – all internal and involved stakeholders pulling in the same direction Put the audience first Apply the 80 / 20 principle Go from the inside out Put yourself in the driving seat, not the brand Create cross-discipline campaign team Do less but better
  • 11. Make every piece of communication count
  • 12. One big idea/theme supporting all your work A skewer for all communications
  • 13. Do the planning….. ….Together
  • 14. Be Ruthless Ability to act High potential High and willing Willing to act Low Low potential and unwilling Low
  • 15. Those you own, those you don’t
  • 17. Evaluate what matters • What have we achieved? • What about our informal objectives? • What’s changed? • Are we still capable / do we have the right resource?
  • 19. Thank you Peter Gilheany Director, Forster peter@forster.co.uk 020 7403 2230 www.forster.co.uk
  • 20. Bridging the Gap: Integrating Communications and Fundraising Workshop 25 May,2011 CharityComms is the professional membership body for charity communicators. We believe charity communications are integral to each charity’s work for a better world. W: www.charitycomms.org.uk T: 0207 426 8877