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How to make digital
everyone’s job: Vision,
culture and structure
Alison Prince
Head of Digital, Parkinson’s UK
Parkinson’s UK does
not have a digital
“strategy”*
*on purpose
Maximise the potential
of digital technologies to
improve the lives of
people affected by
Parkinson’s
Dying Thriving
Target
maturity:
4.0 by end
2018
Digital: how well are we doing it?
2016 2017 2018
Director
of
Digital
Digital
vision
1st
maturity
bench-
mark
First non-
central
digital
Lead
Digital
team re-
structure
Digital transformation: a journey
2nd
maturity
bench-
mark
New
central
digital
team
Digital
budgets
decen-
tralised
Commun-
ities of
practice
Modern
workforce
project
Handing digital over
8 ways to make decentralisation work
1 Collaborative
governance
5 Matrix management
2 Expert central team that
enables others*
6 Support local champions
3 Decentralised digital
leads
7 Digital as normal (like
electricity)
4 Communities of practice 8 Keep it engaging and
relevant
* and that can / does say no
A note on digital leadership
It’s not just about senior buy-
in
It takes your whole
management team to change
an organisation
In a decentralised and
empowered organisation,
everyone can be a leader
2016 2017 2018
Director
of
Digital
Digital
vision
1st
maturity
bench-
mark
First non-
central
digital
Lead
Digital
team re-
structure
Digital transformation: taking stock
2nd
maturity
bench-
mark
New
central
digital
team
Digital
budgets
decen-
tralised
Commun-
ities of
practice
Modern
workforce
project
Our “modern” workforce project
Engagement and culture change
Skills and
confidence
Collaboration
People
processes
The “making digital everyone’s job” top 10
1 Decentralise 6 Sit ownership firmly with
people teams
2 Use all your leaders 7 Maturity = measures
3 Harness what’s happening
anyway
8 Rebuild L&D, tools and
people processes in support
4 Digital is only a tool 9 Fix broken tech
5 Engaging and plain
English communications
10 Have plans for managing
“no”
CHALLENGE
ALISON!
Thank you!
E: aprince@parkinsons.org.uk
T: @themissprince
Sponsored by
Charity digital
conference
21 November 2018
London
#charitydigital
Visit the CharityComms website to view
slides from past events, see what events
we have coming up and to check out
what else we do:
www.charitycomms.org.uk

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