1. Inspire People, Create Products, Connect with Customers
INNOVATIVE M.S.R.
Consultants LLC
Manufacturing, Service, and Retail
Presentation and Overview

2. Inspire People, Create Products, Connect with Customers
INNOVATIVE M.S.R.
Consultants LLC
Manufacturing, Service, and Retail
Mission Statement:
To improve your sales growth and your bottom line
growth by identifying areas of opportunity in your
business that allow for change and improvement
process and capture Innovation.

3. Inspire People, Create Products, Connect with Customers
INNOVATIVE M.S.R.
Consultants LLC
Manufacturing, Service, and Retail
Vision Statement:
To establish long standing business relationships that
will call for repeated opportunities to service
customers needs to keep them in the most
competitive position possible in their markets via
Innovation.

4. Inspire People, Create Products, Connect with Customers
Innovative - new and original or taking a new and original
approach.
Innovation - the act or process of inventing or introducing
something new. A new idea or method.
There are only 2 kinds of Innovation:
1 - Technical
2 - Commercial
They focus on Products or Service, and Process. The main drivers are
efficiency and effectiveness.
95% of all Innovation in the last 100 years came from
small businesses with less than 20 employees.

5. Inspire People, Create Products, Connect with Customers
Reason why you may need
• A need for innovation in the plan
• A look for fresh ideas from outside
• Company politics blocking or suppressing innovation
• Need to improve sales via innovative products or
services
• New government regulations stifle innovation
• Need innovation to improve efficiency
• Innovative way to diagnose problems and find solutions
• No time to build Innovation Team yourself
• Innovation to spark a complete turnaround in business

6. Inspire People, Create Products, Connect with Customers
Key Signs of Need
• Lack of written business strategy; one that includes
Innovation
• Unexplained low morale
• Staying behind the constant increase in costs
• Chronic delays or late deliveries of product
• Loss of market position
• Over-worked or underworked? staff
• Excessive rework without achieving objectives
• Continual supply deficiencies
• Lack of information about the competition or market

7. Inspire People, Create Products, Connect with Customers
Innovation is key to improved
business performance.
Well Managed Innovation Impacts
Profitability and Market Position

8. Inspire People, Create Products, Connect with Customers
Innovation is Critical, Grime says
“We believe that a revolution is taking place in the
management of innovation,” said Keith Grime, VP
of R&D for Proctor & Gamble. Companies must
differentiate or die, because everyone is focused
on value and that won’t change. Do less, with
less, and get more.
Quote taken from Plastic News

9. Inspire People, Create Products, Connect with Customers
Are you innovative?
• Are you creating the climate?
• Do you really know what your customers want?
• Do you generate and capture good ideas?
• Can you drive ideas successfully through the business?
• Do you encourage effective teamwork?
• Do you encourage partnership with suppliers and customers?
• Are you good at managing RISK?
• Are there strategies to protect your competitive advantage?
• How do you manage your property rights and branding?
• Do you manage regulations as opportunities?
• Is finance a constraint?

10. Inspire People, Create Products, Connect with Customers
If you answered NO to any of
these questions then you
probably are missing out on
opportunities to improve your
business.

11. Inspire People, Create Products, Connect with Customers
3 Ways to Improve Performance
Inspire People
A business with leadership, mission, and values coupled with the way employees
are challenged to perform and supported while they do so, Inspires people to
pursue innovation with passion, energy, and commitment.
Create Products or Services
Companies can use a multitude of approaches and techniques, some very
formal, others informal and intuitive to Create innovative products or services
and processes.
Connect with Customers
When inspiration and creativity occur within the business. The Innovation
becomes a reality and the business is then able to Connect effectively with their
markets and customers, and succeed with an established clear competitive
advantage.

12. Inspire People, Create Products, Connect with Customers
Innovation Management Assessment
• Leadership
• Policy and Strategy
• People
• Partnerships and Resources
• Processes
• Customer Results
• People Results
• Society Results
• Key Performance Results

13. Inspire People, Create Products, Connect with Customers
Leadership
•Covers senior role managers play in shaping the organization through its
values, mission, vision, and behavior.
•Behavior and involvement of senior management are identified.
•Evaluate management’s commitment to customer and to the quality
standards of the company.

14. Inspire People, Create Products, Connect with Customers
Policy and Strategy
•Seeks to identify the existence of policy and strategy statements.
•Looks at how planning activity takes into account any policies and
strategies of the organization.
•Examines how the company relates its performance to the company
strategy and objectives.

15. Inspire People, Create Products, Connect with Customers
People
•Looks at how the organization views the development of its employees.
•Examines the way that individual performance and training needs are
assessed
•How these are related to the needs and requirements of the business.
•The degree of employee empowerment and the scope of internal
communications.

16. Inspire People, Create Products, Connect with Customers
Partnerships and Resources
•Looks at the way that key business information is organized and
communicated throughout the company.
•How the alignment of resources such as IT, finance and new
technologies, with the goals and targets of the organization.

17. Inspire People, Create Products, Connect with Customers
Processes
•Key processes of the organization are identified.
•How processes are managed and controlled is covered.
•Changing the processes and improvement activities, and how these are
communicated and acted upon are examined.

18. Inspire People, Create Products, Connect with Customers
Customer Results
•Covers the types of relationships the company builds with their
customers.
•Identifies customer perceptions and how they are measured.
•Looks at how these measurements are understood and used.

19. Inspire People, Create Products, Connect with Customers
People Results
•Looks at the measurement methods and communication of employee
satisfaction.
•How these levels are used for comparative purposes is also covered.

20. Inspire People, Create Products, Connect with Customers
Society Results
•Looks at the involvement of the company in the community in which it
operates, beyond any legislative responsibility.
•Addresses issues of ethical standards and how they are identified and
communicated.

21. Inspire People, Create Products, Connect with Customers
Key Performance Results
•Looks at the management of financial and non-financial performance
measures and the comparisons that the organization makes on its
performance.

22. Inspire People, Create Products, Connect with Customers
The Assessment
– Outlining areas in detail
• With both the positives and opportunities
– Risk assessment
• What area’s are you vulnerable in
• What areas are the highest
• How much of projected profit is at risk
– Recommendation of priority
• Prioritize improvement or development
• Where do we start

23. Inspire People, Create Products, Connect with Customers
Decision Making
• You decide where to start
• Develop a Innovation Strategy
– Implement
– Assist
– Facilitate
• Take Action, What are the tactics?
– Drive
– Monitor

24. Inspire People, Create Products, Connect with Customers
INNOVATIVE M.S.R.
Consultants LLC
Manufacturing, Service, and Retail
Your Time is Valuable
innovativemsr@gmail.com