Cheryl Pulliam is a project management professional with over 20 years of experience in retail operations and development. She has held roles managing store development, new store merchandising, and advertising. Her experience includes coordinating store openings and closings, developing policies and procedures, and analyzing expenses. Pulliam aims to drive performance and revenue through innovative solutions and strategic planning.
1. CHERYL B. PULLIAM
Charlotte, NC 28227
cbp1333@yahoo.com 704.661.4610 www.linkedin.com/in/cherylbpulliam
PROJECT MANAGEMENT COORDINATION AND SUPPORT
Performance-driven professional with proven ability to manage projects and coordinate teams to
achieve goals and positively impact profitability. Generates innovative ideas and solutions within a
fast-paced environment while supporting initiatives that drive overall performance and revenue
growth. Successful at implementing strategic plans and sales strategies while fostering a positive
work environment and promoting corporate initiatives.
Areas of Expertise:
− Operational Support − Project Management − Business Development
− Policies and Procedures − Coaching and Mentoring − Merchandising
− Reporting and Analysis − Cost Containment − Budgeting
PROFESSIONAL EXPERIENCE
FAMILY DOLLAR STORES, Matthews, NC
Store Development Manager 2008 to 2016
Coordinated permanent and temporary closing of stores and managed all processing surrounding
the schedules, events, needs, activities and scope of work for projects.
• Participated in department meetings, providing feedback regarding operational improvements,
initiatives, productivity, project details and workflows.
• Maintained open flow of communication with management regarding project task completion,
obstacles and effective solutions.
• Developed new policies and procedures, streamlining workflow and increasing project
productivity.
• Tracked, documented, reported and analyzed all departmental expenses, reducing overall costs.
2. • Generated weekly and monthly reports for management review and analysis, adding to overall
efficiency of the department.
• Maintained organizational chart for department and modify based on management request,
maximizing use of allotted headcount in the department.
• Coordinated, secured accommodations, scheduled travel, and planned events for annual
organizational meeting held off-site to discuss corporate initiatives and strategies consistently
under budget.
• Planned and executed grand opening events with Store Operations employees to maximize the
sales potential of each project.
• Spearheaded all recruitment efforts of all new team members within Store Development unit,
ensuring smooth transition into the team members’ new position.
• Collected, reviewed for accuracy, submitted and logged all supplier invoices, saving company
time and money.
3. CHERYL B. PULLIAM cbp1333@yahoo.com PAGE TWO
FAMILY DOLLAR STORES (Continued)
New Store Merchandise Manager 1996 to 2008
Oversaw all merchandising aspects for new stores, renovations, expansions, relocations and re-
openings for the organization.
• Coordinated all grand opening celebrations and events with local store management and
external contracted vendors to maximize the sales potential for each project.
• Arranged relocation of all store merchandise for stores that were scheduled for permanent
closing to save costs of the transfer of merchandise for other projects.
• Collaborated with multiple internal departments regarding new store openings and tasks
associated with the openings ensuring a smooth project process.
• Maintained professional relationships with suppliers and negotiated pricing within the allotted
budget for ribbon cutting event giveaways.
• Coordinated travel, venue setup, accommodations, agendas and meeting materials for the
annual meeting to discuss future initiatives and strategy implementation.
• Participated in merchandise meetings and shared innovative strategies and plans for the
development of upcoming projects within the year.
• Coordinated all deliveries among 9 corporate distribution centers and new store development.
• Made specific arrangements for special deliveries as needed for all store locations.
• Developed “Sister Store Program,” increasing revenue for new stores.
• Ensured all projects were on-task and all stakeholders were motivated and engaged in the
project.
PREVIOUS POSITIONS
FAMILY DOLLAR STORES, Matthews, NC
Advertising Administrator
PIC N PAY SHOES, Matthews, NC
4. Category Merchandiser
EDUCATION
Associate of Arts (AA), Merchandise Marketing, Anderson College, Anderson, SC
Course work: Business Administration, Clemson University, Clemson, SC
COMMUNITY SERVICE
President, Stonington Homeowner Association, Charlotte, NC
Child Development Volunteer, Hickory Grove Baptist Church, Charlotte, NC