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GOING FROM IDEA
TO OPERATIONS
An Entrepreneur's Journey
ENJOY THE RIDE
Presentation slides (links, videos, etc.)
will be available after the talk
WHAT WE’RE TALKING ABOUT
● I have a business idea
● How do I turn it into a successful
company?
WHY THIS IS IMPORTANT
● Many different methodologies
● Each focuses on single piece of puzzle
● Need big picture view to guide decisions
HOW WE’RE GOING TO DO IT
● Don’t reinvent the wheel (no new
methodologies)
● Aggregate existing best practices
● “Framework is a real or conceptual
structure intended to serve as a support
or guide for the building of something that
expands the structure into something
useful.” (whatis.techtarget.com/definition/framework)
OUR DESTINATION
● Commercialized product or service
● Complete & accurate Business Plan
● Fully vetted business model
● Fully operational company
Interupt me anytime for questions & comments
WHERE ARE THE STICKING POINTS?
● Making the commitment
● Where do I start?
● How do I make the time?
● How do I structure it?
● How do I get funding?
● How do I promote it?
● Who would buy it?
OUR JOURNEY
CONTEXT
Lean Startup
Methodology
WE'RE GOING TO FOCUS ON...
● List of of "things to keep in mind"
● Keeping it simple
● Breaking down hurdles
● The big picture
WHAT IT CAN DO FOR YOU
● Minimize overwhelm & headaches
● Easy-to-manage chunks
● A starting point for each chunk
● Bridge gaps to continue momentum
● Prevent duplicate effort (each block builds
on previous ones)
● Save time & money
● Faster to market
WHAT IT CAN'T DO
● Replace existing paradigms or
methodologies (it simply aggregates them)
● Provide a detailed process
● Be a one-size-fits-all
● The work
RECORD
Leave a Trail of Breadcrumbs
KEEP A BUSINESS JOURNAL (!)
GOAL: JOURNAL PACKAGE
● One entry for each work day
● What did you learn today?
● What did you accomplish today?
● How will you build on accomplishments?
● Review it frequently
● Can be written or video (YouTube private)
STAGE 1: IDEATE
Lay the Foundation
GET YOUR DUCKS IN A ROW
GOAL: PEACE OF MIND
● How long will it take?
● Create a startup budget
● Create a startup goal (number or event)
● Can you pay for startup expenses?
● Household bills covered during startup?
● What is your "Why"? (motivator)
WRITE DOWN YOUR BEST GUESSES
GOAL: LIST OF HYPOTHESES
● The business model canvas (blogs.hbr.
org/2013/05/a-better-way-to-think-about-yo)
SNAPSHOT YOUR IDEA
● What is your product?
● Who are your customers?
● How will you deliver the product?
● How will you connect with customers?
● How will you generate revenue?
● What important resources do you need?
● What partnerships do you need?
● What are the critical delivery activities?
● What are the costs?
FIND YOUR ACCOMPLICES
GOAL: TEAM PACKAGE
● Document co-founder roles
● Is your family on the same page?
● List potential Board of Directors
● Who will be on your Advisory Board?
● Administrative service providers?
(accountant, etc.)
STAGE 2: DISCOVER
Find a Product-Market Fit
PROVE OR DISPROVE YOUR GUESSES
GOAL: PROFITABLE BUSINESS MODEL
● Nail down your business model canvas
● udacity.com/course/ep245
● Can start here
WARNING: DON'T GET BURIED
Gist:
● Be a "student" not a "salesman"
● Searching for what {you don't know}2
● Ask "live" customers (100+)
● Validate you are solving their problem
● Demonstrate they will pay you
● Ensure market is large enough*
● Keep it simple...
via: FundersAndFounders.com
STAGE 3: UNDERPIN
Define the Company's Core Functions
THE WAY YOU DO THINGS
GOAL: CULTURE PLAN
● Do you want to instill a specific culture?
● How will you empower employees?
● How will you train employees?
● How will you develop leaders?
● Will you encourage "20% time" projects?
● Internal culture aligned w/ external brand?
● ZapposInsights.com
WHY CUSTOMERS GIVE YOU MONEY
GOAL: PRODUCT ROADMAP
● Expand on Validation results
● Is your product fully documented?
● How will your product improve over time?
● How will you innovate?
● Will you offer additional products?
● Are there complementary partners?
● Can you create "packaged offerings"?
UNDERSTAND YOUR BUYER(S)
● Create customer personas
● blog.hubspot.com/blog/tabid/6307/bid/33491/Everything-Marketers-
Need-to-Research-Create-Detailed-Buyer-Personas-Template.aspx
GOAL: CUSTOMER EMPATHY
CLOSE SALES, DELIVER THE GOODS
GOAL: SALES & DELIVERY PLAN
● Expand on Validation results
● Do you need a dedicated sales team?
● Do you need a dedicated support team?
● In-house staff or outsourced?
● How will you process sales?
● What payment methods will you support?
● What are your payment terms?
● How is the product delivered?
● How will after-sale support be provided?
BUILD YOUR (FORTIFIED) CASTLE
GOAL: ENTITY & ASSET PLAN
● Benefit corporation?
○ en.wikipedia.org/wiki/Benefit_corporation
● Or will you use an LLC, S-Corp, C-Corp, etc?
○ http://goo.gl/lqrR1 (AzCommerce.com)
● Do you have an asset protection plan?
○ Lodmell.com
● Filing a trademark, copyright or patent?
○ http://goo.gl/S2qGx (Uspto.gov)
● Are you aware of all tax regulations?
○ http://goo.gl/JzruD (AzCommerce.com)
STAGE 4: ASSEMBLE
Put the Puzzle Together
GET, KEEP & GROW CUSTOMERS
Score.org
SteveBlank.com
Expand on Validation results
GOAL: MARKETING PLAN
HIRE & FIRE
GOAL: PERSONNEL PLAN
● What are the job descriptions?
● How will you attract candidates?
● How will you qualify candidates?
● What will you ask during interviews?
● Do you have specific personality needs?
● Certification or degree requirements?
● ZapposInsights.com
BENEFIT THE COMMUNITY
GOAL: CONTRIBUTION PLAN
● Do you want to give back?
● How will you engage in your community?
● Financial donations?
● Community service?
● Who will you donate to?
● Sale-based contributions?
○ e.g. Toms.com
● Staff-wide or corporate level only?
WORKING ENVIRONMENT
GOAL: WORKSPACE PLAN
● Do you need manufacturing facilities?
● Where will the workspaces be?
● Easy access to needed resources & staff?
● Do you want a specific "feel" in the office?
● Will you support telecommuting?
● Will you require specific "in office" hours?
● Will you buy or lease the office? furniture?
● How will you stock office supplies?
STAGE 5: SCALE
Drop the Hammer
GET OUT OF THE WAY
GOAL: BUSINESS PLAN
● Roll it all into the coveted Business Plan
● Create an operational org. chart
● Hire a CEO or go Owner/Operator?
● Hand over the Business Journal Package
● You've built an effective business system
● Let the system do its thing
● Enjoy the ride!
RECAP
One Final Ingredient...
Action
"Do today what others are unwilling to do,
and you'll get the things others can't have
tomorrow."
~Jordan Belfort
TO BE CONTINUED...
http://10xnation.co

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Going From Idea to Operations - An Entrepreneur's­ Journey

  • 1. GOING FROM IDEA TO OPERATIONS An Entrepreneur's Journey
  • 2. ENJOY THE RIDE Presentation slides (links, videos, etc.) will be available after the talk
  • 3. WHAT WE’RE TALKING ABOUT ● I have a business idea ● How do I turn it into a successful company?
  • 4. WHY THIS IS IMPORTANT ● Many different methodologies ● Each focuses on single piece of puzzle ● Need big picture view to guide decisions
  • 5. HOW WE’RE GOING TO DO IT ● Don’t reinvent the wheel (no new methodologies) ● Aggregate existing best practices ● “Framework is a real or conceptual structure intended to serve as a support or guide for the building of something that expands the structure into something useful.” (whatis.techtarget.com/definition/framework)
  • 6. OUR DESTINATION ● Commercialized product or service ● Complete & accurate Business Plan ● Fully vetted business model ● Fully operational company Interupt me anytime for questions & comments
  • 7. WHERE ARE THE STICKING POINTS? ● Making the commitment ● Where do I start? ● How do I make the time? ● How do I structure it? ● How do I get funding? ● How do I promote it? ● Who would buy it?
  • 10. WE'RE GOING TO FOCUS ON... ● List of of "things to keep in mind" ● Keeping it simple ● Breaking down hurdles ● The big picture
  • 11. WHAT IT CAN DO FOR YOU ● Minimize overwhelm & headaches ● Easy-to-manage chunks ● A starting point for each chunk ● Bridge gaps to continue momentum ● Prevent duplicate effort (each block builds on previous ones) ● Save time & money ● Faster to market
  • 12. WHAT IT CAN'T DO ● Replace existing paradigms or methodologies (it simply aggregates them) ● Provide a detailed process ● Be a one-size-fits-all ● The work
  • 13. RECORD Leave a Trail of Breadcrumbs
  • 14. KEEP A BUSINESS JOURNAL (!)
  • 15. GOAL: JOURNAL PACKAGE ● One entry for each work day ● What did you learn today? ● What did you accomplish today? ● How will you build on accomplishments? ● Review it frequently ● Can be written or video (YouTube private)
  • 16. STAGE 1: IDEATE Lay the Foundation
  • 17. GET YOUR DUCKS IN A ROW
  • 18. GOAL: PEACE OF MIND ● How long will it take? ● Create a startup budget ● Create a startup goal (number or event) ● Can you pay for startup expenses? ● Household bills covered during startup? ● What is your "Why"? (motivator)
  • 19. WRITE DOWN YOUR BEST GUESSES
  • 20. GOAL: LIST OF HYPOTHESES ● The business model canvas (blogs.hbr. org/2013/05/a-better-way-to-think-about-yo)
  • 21. SNAPSHOT YOUR IDEA ● What is your product? ● Who are your customers? ● How will you deliver the product? ● How will you connect with customers? ● How will you generate revenue? ● What important resources do you need? ● What partnerships do you need? ● What are the critical delivery activities? ● What are the costs?
  • 23. GOAL: TEAM PACKAGE ● Document co-founder roles ● Is your family on the same page? ● List potential Board of Directors ● Who will be on your Advisory Board? ● Administrative service providers? (accountant, etc.)
  • 24. STAGE 2: DISCOVER Find a Product-Market Fit
  • 25. PROVE OR DISPROVE YOUR GUESSES
  • 26. GOAL: PROFITABLE BUSINESS MODEL ● Nail down your business model canvas ● udacity.com/course/ep245 ● Can start here
  • 27. WARNING: DON'T GET BURIED Gist: ● Be a "student" not a "salesman" ● Searching for what {you don't know}2 ● Ask "live" customers (100+) ● Validate you are solving their problem ● Demonstrate they will pay you ● Ensure market is large enough* ● Keep it simple...
  • 29. STAGE 3: UNDERPIN Define the Company's Core Functions
  • 30. THE WAY YOU DO THINGS
  • 31. GOAL: CULTURE PLAN ● Do you want to instill a specific culture? ● How will you empower employees? ● How will you train employees? ● How will you develop leaders? ● Will you encourage "20% time" projects? ● Internal culture aligned w/ external brand? ● ZapposInsights.com
  • 32. WHY CUSTOMERS GIVE YOU MONEY
  • 33. GOAL: PRODUCT ROADMAP ● Expand on Validation results ● Is your product fully documented? ● How will your product improve over time? ● How will you innovate? ● Will you offer additional products? ● Are there complementary partners? ● Can you create "packaged offerings"?
  • 35. ● Create customer personas ● blog.hubspot.com/blog/tabid/6307/bid/33491/Everything-Marketers- Need-to-Research-Create-Detailed-Buyer-Personas-Template.aspx GOAL: CUSTOMER EMPATHY
  • 36. CLOSE SALES, DELIVER THE GOODS
  • 37. GOAL: SALES & DELIVERY PLAN ● Expand on Validation results ● Do you need a dedicated sales team? ● Do you need a dedicated support team? ● In-house staff or outsourced? ● How will you process sales? ● What payment methods will you support? ● What are your payment terms? ● How is the product delivered? ● How will after-sale support be provided?
  • 39. GOAL: ENTITY & ASSET PLAN ● Benefit corporation? ○ en.wikipedia.org/wiki/Benefit_corporation ● Or will you use an LLC, S-Corp, C-Corp, etc? ○ http://goo.gl/lqrR1 (AzCommerce.com) ● Do you have an asset protection plan? ○ Lodmell.com ● Filing a trademark, copyright or patent? ○ http://goo.gl/S2qGx (Uspto.gov) ● Are you aware of all tax regulations? ○ http://goo.gl/JzruD (AzCommerce.com)
  • 40. STAGE 4: ASSEMBLE Put the Puzzle Together
  • 41. GET, KEEP & GROW CUSTOMERS
  • 42. Score.org SteveBlank.com Expand on Validation results GOAL: MARKETING PLAN
  • 44. GOAL: PERSONNEL PLAN ● What are the job descriptions? ● How will you attract candidates? ● How will you qualify candidates? ● What will you ask during interviews? ● Do you have specific personality needs? ● Certification or degree requirements? ● ZapposInsights.com
  • 46. GOAL: CONTRIBUTION PLAN ● Do you want to give back? ● How will you engage in your community? ● Financial donations? ● Community service? ● Who will you donate to? ● Sale-based contributions? ○ e.g. Toms.com ● Staff-wide or corporate level only?
  • 48. GOAL: WORKSPACE PLAN ● Do you need manufacturing facilities? ● Where will the workspaces be? ● Easy access to needed resources & staff? ● Do you want a specific "feel" in the office? ● Will you support telecommuting? ● Will you require specific "in office" hours? ● Will you buy or lease the office? furniture? ● How will you stock office supplies?
  • 49. STAGE 5: SCALE Drop the Hammer
  • 50. GET OUT OF THE WAY
  • 51. GOAL: BUSINESS PLAN ● Roll it all into the coveted Business Plan ● Create an operational org. chart ● Hire a CEO or go Owner/Operator? ● Hand over the Business Journal Package ● You've built an effective business system ● Let the system do its thing ● Enjoy the ride!
  • 52. RECAP
  • 54. Action "Do today what others are unwilling to do, and you'll get the things others can't have tomorrow." ~Jordan Belfort