1. The Experts in Business
Communication

2. At EDV we believe that establishing great communication between business and their customers is key to
their success and growth in their markets. Our goal is to be an intelligent and trusted advisor to medium
and large enterprises, respected by our peers and the first point of reference for our customers in any of
their communications challenges.
EDV is an Australian owned National Systems Integrator with staff based in Greater Sydney,
Melbourne, Brisbane, Canberra and also have long standing relationships with Australian and Global
Integrators to provide services to customers across the globe. EDV maintains accreditations with
leading edge technology vendors and places a very high importance on the training and competency of
staff. Similarly, all partners have to maintain their accreditations to guarantee a quality of outcome across
their network.
More than this, EDV is a company that seeks out the best solutions on the market for each and every
customer we work with. Working to understand the needs of each organisation and then implement a
“technology change”, which can be daunting for some. EDV has the experience and skilled personnel who
believe in the value of these solutions to manage this change for organisations.
EDV specialise in the design, implementation and ongoing management of converged voice and data
networks for Australian businesses. Our solutions enable faster communications, increased productivity and
mobility. Through the flexible and scalable nature of the Mitel Virtual Communications platform we
empower enterprises to be able to keep up with the ever changing business environment.
Our Solutions can encompass some or all of the following services:
• Data Networks
• VoIP Switches
• Contact Centre Applications
• Unified Messaging and Presence Applications
• CRM tool
• Integrated Voice Response systems
• Recording and Security Solutions
• Carrier Services and Access
• Management Services
Our staff have the certifications to be a Mitel Platinum Partner, we believe their skills are everything – they
are the only differentiator in an increasingly commoditised product world.
To this end we insist on members being formally trained and accredited on all the products we sell, avoiding
single points of failure. Accordingly we believe we have attracted a professional can-do mentality in our
staff. They are chartered and empowered to look for outcomes over excuses.
Our business and our belief is in enterprise grade telephony. Our goal is to then be intricately involved in
the management, expansion and evolution of a customer’s environment. To this end we only recommend
products which have a proven history and ability to evolve with the customer’s need. So if you believe in
the important of your business’ communication, give us a call today!
Our Belief is in Business Communication
www.edv.net.au