This is my keynote presentation slides from the Mobile Talks event that took place in Barcelona on the 13th of December 2018, discussing the role of Emerging Tech in public sector governance. The presentation introduces the topics of AI and Blockchain, describes the current situation across European countries and it suggests a future vision.

1. Christina Patsioura, Emerging Technologies Senior Research Analyst,
GSMA Intelligence
Where Emerging Tech meets
Government: Blockchain and AI
Barcelona,
13/12/2018

2. GSMA Intelligence Today:
Who We Are & What We Do
Data
GSMAi Content – Q3/Q4 2018 (selected topics / titles)
Research Consulting
• Consumer Data
 Smart Home
Adoption Index
 Mobile Entertainment
Adoption
• Fixed / Multiplay
• Mobile Economy
 Americas
 Sub-Saharan Africa
 Europe
• Global Mobile Radar
• Ecosystem Research
reports:
• Blockchain for IoT
• Smart Home
• Mobile Connectivity
Index 2018
• Big Data For Social Good
• Sustainable Development
Goals: Mobile Impact

3. Blockchain is a distributed ledger technology (DLT)
1. Digitisation (or
tokenisation) of
assets
Distributed Ledger:
Fast, reliable transactions of
assets
Tangible
assets
Intangible
assets
Access rights
Usage
rights
Authorised
documents
IP rights (music,
patents)
ArtefactsReal-estate
assets
MachinesProducts
Node
#1 Node
#2
2. Transaction request : Node#1
asks the other Nodes for
permission to conduct a
transaction
3. Transaction approval: all nodes
have to approve the request for new
transaction and then the DL is
updated
Nodes can be:
devices, sensors, smart
products, enterprise systems,
data centres
Source: GSMA Intelligence
Node
#N
Benefits for applications
Time & cost savings
Increased security
Increased transparency
Increased trust
1
2
3
4
Blockchains Promise: Enable trusted
relationships between partners

4. Blockchains:
Why Should the Public Sector Care?
Identity of
Citizens
Personal
Records
Use Cases Examples
Citizens benefit from a digital personal identity system that is transportable and
usable across all forms of interaction with the public services
Health records that can justify entitlement to benefits in a secure and reliable
manner for the citizens personal and health data
Public Asset
Management
Land titles registries based on the Blockchains include information to real estate
and properties transactions
eVoting Blockchain based e-voting systems have been proposed as extra secure,
transparent and efficient, ensuring the integrity of the voting process

5. Spain: The Alastria consortium of
+270 partners coordinates projects
e.g. Aragon, Ministry of Agriculture
Denmark: The Vehicle Wallet
is partnership between
payment service provider and
the Danish Tax Administration
Estonia: Probably the most mature
digital identity (eID) based on the
blockchain on a country level that
extends to services such as
healthcare, real estate, insurance
Sweden: Swedish government
Land Registry, the Lantmäteriet,
is using Blockchain for property
registries and transactions
UK: The Bank of England is
conducting joint PoCs with various
fintech companies on payments and
regulatory compliance reporting
Finland: The Finnish Immigration
Service Migri offered refugees a
prepaid Mastercard linked to
their digital identity that is based
on Ethereum
Switzerland: The city of Zug has
been issuing its residents with digital
identities since winter 2017, and is
currently examining a blockchain
voting system

6. Spain: The Alastria consortium of
+270 partners coordinates projects
e.g. Aragon, Ministry of Agriculture
Denmark: The Vehicle Wallet
is partnership between
payment service provider and
the Danish Tax Administration
Estonia: Probably the most mature
digital identity (eID) based on the
blockchain on a country level that
extends to services such as
healthcare, real estate, insurance
Sweden: Swedish government
Land Registry, the Lantmäteriet,
is using Blockchain for property
registries and transactions
UK: The Bank of England is
conducting joint PoCs with various
fintech companies on payments and
regulatory compliance reporting
Finland: The Finnish Immigration
Service Migri offered refugees a
prepaid Mastercard linked to
their digital identity that is based
on Ethereum
France will invest 700
million euros in AI to
reduce bureaucracy in
the public sector
The European
Commission will invest
1.5billion euros in AI
through the H2020
programme
Switzerland: The city of Zug has
been issuing its residents with digital
identities since winter 2017, and is
currently examining a blockchain
voting system

7. What is AI?
AI Applications to dateDefinition of AI
AI is the field within
computer science that
aims to develop systems
that have human-like
characteristics
(e.g. learn, write, sense,
calculate, speak, see)
• Natural language interfaces to
databases (e.g. Alexa’s, Siri’s)
• Expert systems (e.g. medical
diagnosis, chemical analysis)
• Automatic programming
systems
• Robots with sensors that
respond to changes in the
environment (e.g.
autonomous cars)
Detect and identify
objects in pictures,
videos
Speak and
communicate info in
natural language
Control physical devices
through given signals
Use Machine learning
to analyse data and
give insights

8. AI: It’s Everywhere
(just like Blockchain)
Media &
Entertainment
Social Sciences
Intelligent
Transport
Systems
Smart
Manufacturing
Smart Energy
Public Sector
Administration &
Governance
Defence &
Military
Smart Retail &
Supply Chain
Management
Intelligent
Network
Operations
Smart Living
Spaces & Smart
Home
Insights
Marketing
Smart Health &
Diagnostics
Biotechnology &
Genetics
Smart Cities &
Smart Mobility
Banking &
Finance
Customer
Intelligence
Smart
Agriculture
ARTIFICIAL INTELLIGENCE

9. AI:
Why Should the Public Sector Care?
Smart Cities
Enhance
Welfare State
Use Cases Examples
Citizens can easily raise issues regarding the municipality through digital
platforms and AI can help local authorities deliver services
Automate repetitive tasks, such as benefits entitlements and payments, saving
resources and unnecessary paper work
National
Defence
Land titles registries based on the Blockchains include information to real estate
and properties transactions
Combat tax
evasion and
fraud
Stopping fraud and improper payments before they occur based on pattern
recognition algorithms

10. Government 1.0
- Cut costs, reduce
resources consumption
- Improve efficiency
Government 1.1
- Make services
accessible to citizens
- Upgrade networks Government 2.0
- Enhance security, resilience
and reliability of infrastructure
- Participate in the data-driven
economy
- Manage and protect data and
citizens information, foster trust
Emerging Tech meets Government is
all about Priorities