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USING TALENT MARKET INSIGHTS
TO INCREASE TA EFFECTIVENESS
July 2020
2
Head of Talent Acquisition
Kimberly Clark, China
Shirley Wang
Head of Talent Acquisition
Nestlé, Great China Region
Stacy Zhao
ü About Cielo
ü Time For an Agile Talent Acquisition Model
ü How Talent Report Can Help the Business
ü Some Examples from Cielo
ü Q & A
AGENDA & SPEAKERS
Client Solutions Director
Cielo Talent, China
Joseph Zhu
ABOUT CIELO
4
GLOBAL CAPABILITY, LOCAL INSIGHT
GLOBAL RECOGNITION OF EXCELLENCE
MILWAUKEE
BUENOS AIRES
MANCHESTER
LONDON
COLOGNE
BUDAPEST
PARIS
DUBAI
HONG KONG
MANILA
SINGAPORE
103 Countries
176 Clients
39 Languages
2k Employees
14 Offices
162k Annual Hires
GUANGZHOU
SHANGHAIWUHAN
5
Global best practice and local expertise
CIELO IN APAC
17+
CLIENTS
7500
HIRES
ANNUALLY
98%
DIRECT
DELIVERY
20
COUNTRIES
15
LANGUAGES
SUPPORTED
• Regional delivery centres: Singapore, Hong Kong, Manila,
Shanghai. Guangzhou and Wuhan
• Onsite teams: Across 11 countries in APAC
• High Tech: CIELO TALENTCLOUD
• High Touch: BRAND + EXPERIENCE = WE BECOME YOU
• High Value / Niche Positions form 65% of the total roles we deliver
6
DELIVERY
CENTRES
6
TALENT PLANNING – WHY IS IT IMPORTANT?
INCREASE TA EFFECTIVENESS?
-TIME FOR AN AGILE
TALENT ACQUISITION MODEL
8
WHY NOT EFFECTIVE?
• Not having a Talent/Talent Acquisition Strategy
that links with Business Priority
• Not having a clear people/talent acquisition
Plan and Measurement
• Not leveraging/implementing enough on the
Digital Tools
• Not having a strategic partnership plan with
recruitment 3rd parties
• Become Talent Acquisition (Business)
Partner
• Create a Balanced Build/Borrow/Buy
Dashboard
• Drive User Experience Focused
solutions .
• Build an Agile Talent Acquisition Model
Action
s
Facts
9
SURVEY REFERENCE (COVID-19 PERIOD)
10
11
HOW TALENT REPORT
CAN HELP THE BUSINESS
13
HOW TALENT REPORT CAN HELP THE BUSINESS
Validate Biz Strategy
Talent Capability Trend
Business Model Trend
TA’s value is not
only in new
hiring
Define Talent Strategy
Biz/Org Goal
Talent Goal
BBG Strategy
Hire the right
Support the Future
Market Workforce
Company Workforce
Business Set-up
Market
intelligence,
Plan ahead
14
EXAMPLE – BASE ON MARKET DATA TO DO TALENT PLANNING
• Know your
needs
Step
1
• Mapping
Step
2
• Data connection
& Compare
Step
3
• Define BBG
strategy
Step
4
Target Industry/Companies/Positions
Org. design/ Biz size/ Customer
Talent Source; Attraction/Retention differentiation
Gap Analysis
Critical capability building plan/ Buy strategy
Skill and capability per position/ salary range
National
Leader
East Group
leader
South Group
Leader
North Group
Leader
Senior
Manager
Manager
A客户
4000~5000
W
AA
上海Manager
B客户
2000W
长沙
Manager
C客户
1000W
长沙
Manager
D客户
2000W
苏州
Manager
E客户
2000W
北京
Manager
F客户
300W
苏州
Manager
G客户
2000W
苏州
Manager
H客户
2000W
北京
Manager
I客户 300W
苏州
Manager
J客户 600 -
800W
北京
15
EXAMPLE – CAMPUS UNIVERSITY TARGET AUDIENCE
16
FRAMEWORK ON USING DATA
Analyze on
Data
Generate
Hypotheses
Validation
Your
Conclusion
Data Screening &
Select
- Is it relevant to
my topic?
- What is the data
scope or
reliability?
- Is it one-time
impact or a trend?
- How to link the
data and what
are variable
ones?
Link to topic and
draw hypotheses
- Understand biz
content
- Quantification
& variables
- Your insights
Validate your
hypotheses
- Find additional
examples to
match your
hypotheses
- What target
benchmark?
Draw your story
- What is your
conclusion?
- Who is your
audience?
- How to present
your finds with
data?
- Any
recommendation
on action plan?
SOME EXAMPLES FROM CIELO
18
CHOICE OF INNOVATION CENTER SITE FOR A TOP FINTECH COMPANY
#1 TALENT INSIGHTS TO MAKE BETTER DECISION
TALENT POOL & INDUSTRY BREAKDOWN
SHANGHAIBEIJING
93.0%
82.0%
72.0%
60.0%
50.0%
SOFTWARE ENGINEERING
SOFTWARE DEVELOPMENT
SOFTWARE DESIGN
JAVA
JEE
IT Service
36%
Computer Software
26%
Telecommun
ications
19%
Internet Technologies
12%
Others
7%
SKILLS STACK
SHANGHAI
IT Service
38%
Computer Software
26%
Telecommunic
ations
19%
Internet Technologies
10%
Others
7%
BEIJING
89.0%
78.0%
71.0%
61.0%
51.0%
SOFTWARE ENGINEERING
SOFTWARE DEVELOPMENT
SOFTWARE DESIGN
JAVA
JEE
Est. Talent Pool
working as
Software
Engineer
52,762
Est. Talent Pool
working as
Software
Engineer
33,645
SHENZHEN
IT Service
40%
Computer Software
26%
Telecommun
ications
17%
Internet Technologies
9%
Others
8%Est. Talent Pool
working as
Software
Engineer
3,358
90.0%
81.0%
71.0%
65.0%
57.0%
SOFTWARE ENGINEERING
SOFTWARE DEVELOPMENT
SOFTWARE DESIGN
JAVA
JEE
SHENZHEN
19
#1 COMPETITIVE LANDSCAPE
Beijing
Shenzhen
Shanghai
Beijing (北京)
Shanghai (上海)
§ Beijing and Shanghai have a good mix
of Chinese companies and foreign
MNC’s competing for talent.
§ In comparison, competition for talent
in Shenzhen is mostly among Chinese
private-owned companies.
§ In general, foreign MNC’s and home-
grown companies (including some
start-up’s) have almost equal footing
when it comes to hiring and attracting
software engineer talents. Most of the
time, the Chinese companies are
willing and are able to match the
compensation package of foreign
companies.**
Insights
Shenzhen (深圳)
**China Daily
Source: Talent Neuron, Zhaopin, 51job
*Based on company hiring activities from June 2017 – June 2018
COMPANIES HIRING SOFTWARE ENGINEERS – CHINA
20
#1 HIRING LANDSCAPE
Beijing
Shenzhen
Shanghai
§ It is significantly more
challenging to look for
software engineers in
Shenzhen than in Beijing
and Shanghai. While
there are several software
engineers specializing in
various coding languages
in Guangzhou and
Shenzhen, there are very
few engineers who can do
both front-end and back-
end development in these
2 locations.
Insights Software Engineer
Beijing (北京)
EASY DIFFICULT
56
Software Engineer
Shenzhen (深圳)
EASY DIFFICULT
59
Software Engineer
Shanghai (上海)
EASY DIFFICULT
58
EASY
Hiring Scale Legend
1-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 81-90 91-100
Extremely Easy Very Easy Moderately Easy Slightly Easy Easy Difficult Slightly Difficult Moderately
Difficult
Very Difficult Extremely
Difficult
Source: Talent Neuron
EASE OF HIRING
21
BUSINESS EXPANSION PLAN OF A TOP AUTOMOTIVE OEM
#2 TALENT PLAN FOR FUTURE DEVELOPMENT
21
Project Scope-Target Talent Profile Details
Overall Objectives :
ü6 competitors from headquarters
& segmental joint ventures
üManagerial level & above with
8+ years working experience
üTotal 200 targeted talents
üLocal Chinese talents ONLY
22
#2 TALENT PLAN FOR FUTURE DEVELOPMENT
24.0%
24.0%
11.8%
14.7%
8.8%
1.5%
0.5%
14.7%
Figure 3 - Company of Choice
BMW
VW + Audi
Benz
European companies Only
European Or US Companies
Ford
GM
Others
3.3%
16.7%
79.9%
Figure 1 - Career Stages of Talent Pool
Executive + HOD
Senior Managers
Managers + Functional
Experts
Observations : There are only a handful of Chinese locals holding Executive
level positions. Only 3.3% of the talent pool holds senior positions within their
head of departments.
Observations : The average current tenure of the talent pool is 4 years.
Majority of the talent pool has a current tenure of less than 6 years. This trend is
seen in all the 6 companies in this research.
42.4%
34.1%
14.6%
8.8%
Figure 2 - Current Tenure of Talent Pool
≤ 3 years
>3 years ≤ 6 years
>6 years ≤ 9 years
>9 years
61%
16%
1%
6%
16%
Figure 4 - Talent pool's motivation to move
Career Development
Company's Reputation
Leadership Style of
Direct Report
Salary Increment
Others
TARGET TALENT POOL ANALYSIS
23
#2 TALENT PLAN FOR FUTURE DEVELOPMENT
SALARY ANALYSIS CHART
Company V Company A Company F Company B Company T Company H
QUESTIONS?
25
Start from hiring
positions/projects
• Use talent plan for the hard to fill
roles/critical roles in your company
• Think/plan before actual hiring
Using visible data to make
the talent plan
• Understand your company itself
with industry’s benchmark
• Use the available data to assess
your current plan
Know your stakeholders
• Top management, business
leaders, HRBPs
• How will they support your
decision?
• How will they feel about it?
3 STEPS TO CONDUCT YOUR TALENT PLAN
1 2 3
© Cielo, Inc. | Confidential and Proprietary
THANK YOU

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Increasing TA Effectiveness in China through Data and Talent Planning

  • 1. USING TALENT MARKET INSIGHTS TO INCREASE TA EFFECTIVENESS July 2020
  • 2. 2 Head of Talent Acquisition Kimberly Clark, China Shirley Wang Head of Talent Acquisition Nestlé, Great China Region Stacy Zhao ü About Cielo ü Time For an Agile Talent Acquisition Model ü How Talent Report Can Help the Business ü Some Examples from Cielo ü Q & A AGENDA & SPEAKERS Client Solutions Director Cielo Talent, China Joseph Zhu
  • 4. 4 GLOBAL CAPABILITY, LOCAL INSIGHT GLOBAL RECOGNITION OF EXCELLENCE MILWAUKEE BUENOS AIRES MANCHESTER LONDON COLOGNE BUDAPEST PARIS DUBAI HONG KONG MANILA SINGAPORE 103 Countries 176 Clients 39 Languages 2k Employees 14 Offices 162k Annual Hires GUANGZHOU SHANGHAIWUHAN
  • 5. 5 Global best practice and local expertise CIELO IN APAC 17+ CLIENTS 7500 HIRES ANNUALLY 98% DIRECT DELIVERY 20 COUNTRIES 15 LANGUAGES SUPPORTED • Regional delivery centres: Singapore, Hong Kong, Manila, Shanghai. Guangzhou and Wuhan • Onsite teams: Across 11 countries in APAC • High Tech: CIELO TALENTCLOUD • High Touch: BRAND + EXPERIENCE = WE BECOME YOU • High Value / Niche Positions form 65% of the total roles we deliver 6 DELIVERY CENTRES
  • 6. 6 TALENT PLANNING – WHY IS IT IMPORTANT?
  • 7. INCREASE TA EFFECTIVENESS? -TIME FOR AN AGILE TALENT ACQUISITION MODEL
  • 8. 8 WHY NOT EFFECTIVE? • Not having a Talent/Talent Acquisition Strategy that links with Business Priority • Not having a clear people/talent acquisition Plan and Measurement • Not leveraging/implementing enough on the Digital Tools • Not having a strategic partnership plan with recruitment 3rd parties • Become Talent Acquisition (Business) Partner • Create a Balanced Build/Borrow/Buy Dashboard • Drive User Experience Focused solutions . • Build an Agile Talent Acquisition Model Action s Facts
  • 10. 10
  • 11. 11
  • 12. HOW TALENT REPORT CAN HELP THE BUSINESS
  • 13. 13 HOW TALENT REPORT CAN HELP THE BUSINESS Validate Biz Strategy Talent Capability Trend Business Model Trend TA’s value is not only in new hiring Define Talent Strategy Biz/Org Goal Talent Goal BBG Strategy Hire the right Support the Future Market Workforce Company Workforce Business Set-up Market intelligence, Plan ahead
  • 14. 14 EXAMPLE – BASE ON MARKET DATA TO DO TALENT PLANNING • Know your needs Step 1 • Mapping Step 2 • Data connection & Compare Step 3 • Define BBG strategy Step 4 Target Industry/Companies/Positions Org. design/ Biz size/ Customer Talent Source; Attraction/Retention differentiation Gap Analysis Critical capability building plan/ Buy strategy Skill and capability per position/ salary range National Leader East Group leader South Group Leader North Group Leader Senior Manager Manager A客户 4000~5000 W AA 上海Manager B客户 2000W 长沙 Manager C客户 1000W 长沙 Manager D客户 2000W 苏州 Manager E客户 2000W 北京 Manager F客户 300W 苏州 Manager G客户 2000W 苏州 Manager H客户 2000W 北京 Manager I客户 300W 苏州 Manager J客户 600 - 800W 北京
  • 15. 15 EXAMPLE – CAMPUS UNIVERSITY TARGET AUDIENCE
  • 16. 16 FRAMEWORK ON USING DATA Analyze on Data Generate Hypotheses Validation Your Conclusion Data Screening & Select - Is it relevant to my topic? - What is the data scope or reliability? - Is it one-time impact or a trend? - How to link the data and what are variable ones? Link to topic and draw hypotheses - Understand biz content - Quantification & variables - Your insights Validate your hypotheses - Find additional examples to match your hypotheses - What target benchmark? Draw your story - What is your conclusion? - Who is your audience? - How to present your finds with data? - Any recommendation on action plan?
  • 18. 18 CHOICE OF INNOVATION CENTER SITE FOR A TOP FINTECH COMPANY #1 TALENT INSIGHTS TO MAKE BETTER DECISION TALENT POOL & INDUSTRY BREAKDOWN SHANGHAIBEIJING 93.0% 82.0% 72.0% 60.0% 50.0% SOFTWARE ENGINEERING SOFTWARE DEVELOPMENT SOFTWARE DESIGN JAVA JEE IT Service 36% Computer Software 26% Telecommun ications 19% Internet Technologies 12% Others 7% SKILLS STACK SHANGHAI IT Service 38% Computer Software 26% Telecommunic ations 19% Internet Technologies 10% Others 7% BEIJING 89.0% 78.0% 71.0% 61.0% 51.0% SOFTWARE ENGINEERING SOFTWARE DEVELOPMENT SOFTWARE DESIGN JAVA JEE Est. Talent Pool working as Software Engineer 52,762 Est. Talent Pool working as Software Engineer 33,645 SHENZHEN IT Service 40% Computer Software 26% Telecommun ications 17% Internet Technologies 9% Others 8%Est. Talent Pool working as Software Engineer 3,358 90.0% 81.0% 71.0% 65.0% 57.0% SOFTWARE ENGINEERING SOFTWARE DEVELOPMENT SOFTWARE DESIGN JAVA JEE SHENZHEN
  • 19. 19 #1 COMPETITIVE LANDSCAPE Beijing Shenzhen Shanghai Beijing (北京) Shanghai (上海) § Beijing and Shanghai have a good mix of Chinese companies and foreign MNC’s competing for talent. § In comparison, competition for talent in Shenzhen is mostly among Chinese private-owned companies. § In general, foreign MNC’s and home- grown companies (including some start-up’s) have almost equal footing when it comes to hiring and attracting software engineer talents. Most of the time, the Chinese companies are willing and are able to match the compensation package of foreign companies.** Insights Shenzhen (深圳) **China Daily Source: Talent Neuron, Zhaopin, 51job *Based on company hiring activities from June 2017 – June 2018 COMPANIES HIRING SOFTWARE ENGINEERS – CHINA
  • 20. 20 #1 HIRING LANDSCAPE Beijing Shenzhen Shanghai § It is significantly more challenging to look for software engineers in Shenzhen than in Beijing and Shanghai. While there are several software engineers specializing in various coding languages in Guangzhou and Shenzhen, there are very few engineers who can do both front-end and back- end development in these 2 locations. Insights Software Engineer Beijing (北京) EASY DIFFICULT 56 Software Engineer Shenzhen (深圳) EASY DIFFICULT 59 Software Engineer Shanghai (上海) EASY DIFFICULT 58 EASY Hiring Scale Legend 1-10 11-20 21-30 31-40 41-50 51-60 61-70 71-80 81-90 91-100 Extremely Easy Very Easy Moderately Easy Slightly Easy Easy Difficult Slightly Difficult Moderately Difficult Very Difficult Extremely Difficult Source: Talent Neuron EASE OF HIRING
  • 21. 21 BUSINESS EXPANSION PLAN OF A TOP AUTOMOTIVE OEM #2 TALENT PLAN FOR FUTURE DEVELOPMENT 21 Project Scope-Target Talent Profile Details Overall Objectives : ü6 competitors from headquarters & segmental joint ventures üManagerial level & above with 8+ years working experience üTotal 200 targeted talents üLocal Chinese talents ONLY
  • 22. 22 #2 TALENT PLAN FOR FUTURE DEVELOPMENT 24.0% 24.0% 11.8% 14.7% 8.8% 1.5% 0.5% 14.7% Figure 3 - Company of Choice BMW VW + Audi Benz European companies Only European Or US Companies Ford GM Others 3.3% 16.7% 79.9% Figure 1 - Career Stages of Talent Pool Executive + HOD Senior Managers Managers + Functional Experts Observations : There are only a handful of Chinese locals holding Executive level positions. Only 3.3% of the talent pool holds senior positions within their head of departments. Observations : The average current tenure of the talent pool is 4 years. Majority of the talent pool has a current tenure of less than 6 years. This trend is seen in all the 6 companies in this research. 42.4% 34.1% 14.6% 8.8% Figure 2 - Current Tenure of Talent Pool ≤ 3 years >3 years ≤ 6 years >6 years ≤ 9 years >9 years 61% 16% 1% 6% 16% Figure 4 - Talent pool's motivation to move Career Development Company's Reputation Leadership Style of Direct Report Salary Increment Others TARGET TALENT POOL ANALYSIS
  • 23. 23 #2 TALENT PLAN FOR FUTURE DEVELOPMENT SALARY ANALYSIS CHART Company V Company A Company F Company B Company T Company H
  • 25. 25 Start from hiring positions/projects • Use talent plan for the hard to fill roles/critical roles in your company • Think/plan before actual hiring Using visible data to make the talent plan • Understand your company itself with industry’s benchmark • Use the available data to assess your current plan Know your stakeholders • Top management, business leaders, HRBPs • How will they support your decision? • How will they feel about it? 3 STEPS TO CONDUCT YOUR TALENT PLAN 1 2 3
  • 26. © Cielo, Inc. | Confidential and Proprietary THANK YOU