Digital transformation can create the ultimate holiday shopping experience. To see how retailers are already embracing digital technologies, view our customer stories: http://cs.co/9000Buktp

1. 10 Ways Digital Technologies Can Create
the Ultimate Shopping Experience
@CiscoRetail

2. It doesn’t have to look like this…
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3. Digital technology can make holiday shopping
fun and enjoyable.
@CiscoRetail

4. Help
customers
navigate to
desired
products.
of shoppers would use in-store guidance1
1
63%
@CiscoRetail

5. Surprise
customers
with in-store
offers via
digital signage.
78%
2
of shoppers would use general offers
via Digital Signage1
@CiscoRetail

6. Excite shoppers
with a digital
wall that
promotes
your store’s
Top 10 Deals.
45%
3
of shoppers would use Top Ten rankings1
@CiscoRetail

7. Create a VIP
experience
through
your loyalty
program.
54%
4
of shoppers would use targeted mobile offers1
@CiscoRetail

8. Let customers get
detailed
product
information
by scanning QR
Codes.
60%
5
of shoppers would scan barcodes while shopping1
@CiscoRetail

9. Promote excess
inventory on
digital signage
based on
real-time
analytics.
78%
6
of shoppers would use in-store offers1
@CiscoRetail

10. Enable mobile
checkout
through a
strong and
secure Wi-Fi
connection.
49%
7
of shoppers would use mobile payments1
@CiscoRetail

11. Recommend
products based
on shopping
history and
real-time
analytics.
8
48% of shoppers would use a product recommender1
@CiscoRetail

12. Attend to
customers
quickly by
deploying
employees to
high traffic
areas via mobile
notifications.
9
30% of employee time is spent on sales
and customer service2
@CiscoRetail

13. When out of stocks
are unavoidable,
provide customers
with same day
delivery and alert
suppliers using
analytics.
10
53% of shoppers would use same day delivery1
@CiscoRetail

14. Digital transformation can create the
ultimate holiday shopping experience:
Explore the Solutions
@CiscoSecurity @CiscoRetail
See our
Customer Stories
Follow Us:
@CiscoRetail

15. Sources:
Whitepaper: Winning the New Digital
Consumer with Hyper-Relevance, Cisco, 2015
Get Report
EKN Research: Managing and
Engaging Modern Labor for Omni-
Channel Success, 2015
Get Report
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