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Cisco connect winnipeg 2018 hybrid collaboration
- 1. © 2016 Cisco and/or its affiliates. All rights reserved. 1
Hybrid Collaboration
Ross Sweetzir
Systems Engineer
May 29th , 2018
Cisco
Connect
- 2. 2© 2016 Cisco and/or its affiliates. All rights reserved.
Understanding ”Why Cloud”
and Ultimately “Why Hybrid”
- 3. © 2016 Cisco and/or its affiliates. All rights reserved. 3
- 4. © 2016 Cisco and/or its affiliates. All rights reserved. 4
- 5. © 2016 Cisco and/or its affiliates. All rights reserved. 5
• Dedicated Space
• Large Physical Footprint
• Power
• Cooling
• Staff
• Labor intensive
Traditional providers
- 6. © 2016 Cisco and/or its affiliates. All rights reserved. 6
• Improved flexibility
• Reduced Physical Space
• Virtualization
• Raised floor
• Power
• Cooling
• Less labor, but Specialized
IP providers
- 7. 7© 2016 Cisco and/or its affiliates. All rights reserved.
User Experience Simplified
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8
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9
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•
Before
1
Tap on notification
2
Find notes
3
Tap All notes and find the
URL
4
Tap URL to launch app
5
Verify meeting details
6
Join meeting
- 11. © 2016 Cisco and/or its affiliates. All rights reserved. 11
•
Tap to Join
- 13. 13© 2016 Cisco and/or its affiliates. All rights reserved.
Experiences drive the need for
Hybrid deployments.
- 17. © 2016 Cisco and/or its affiliates. All rights reserved. 17
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Telephony Deployment Options
- 18. 18© 2016 Cisco and/or its affiliates. All rights reserved.
True Hybrids
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Calling
Messaging
Meetings
Fits all your needs
Cisco Hybrid Collaboration
- 21. 21© 2016 Cisco and/or its affiliates. All rights reserved.
Cisco Collaboration Hybrids
- 22. © 2016 Cisco and/or its affiliates. All rights reserved. 22
Hybrid Cloud
Enterprise
Remote Users
Expressway-CExpressway-E
Collaboration Cloud Services
Cloud Collaboration Infrastructure
Media/TranscodingNotification/Alerts
Messaging Interop Content Sharing
Call Control RoomsIdentity/SSO
File
Storage
Metadata
Storage
Metrics &
Reporting
Billing &
Provisioning
Management Calendar Future
Video Endpoints
Jabber
Unified CM
Conductor
TS
REST
based
APIs
Custom
Applications
Widgets
- 23. © 2016 Cisco and/or its affiliates. All rights reserved. 23
SIPTrunk
XMPP
Expressway
C
Collaboration Cloud Services
File
Storage
Metadata
Storage
Metrics &
Reporting
Billing &
Provisioning
Collaboration Cloud Infrastructure
Media/TranscodingNotification/Alerts
Content Sharing
Calendar Future
Messaging Interop
Call Control RoomsIdentity/SSO
Management
Common Connector Framework
Calendaring
Connector
Expressway Connectors to the Cloud
FutureService
Connector
FutureService
Connector
Management
Connector
FutureService
Connector
FutureService
Connector
Exchange Web Services (EWS)
RESTful https
- 24. © 2016 Cisco and/or its affiliates. All rights reserved. 24
Cisco Webex Teams Hybrid Services
ECP
Edge
Windows
Microsoft AD
Directory
Exchange /
Office 365
Calendar
*Including Business Edition or HCS
⌘ Future
Media KMS
Hybrid
Media
Hybrid Data
Security ⌘
WebEx
Messenger
Unity
Connection ⌘
Call
(Voicemail)
Cisco UCM *
- 25. 25© 2016 Cisco and/or its affiliates. All rights reserved.
Cisco WebEx Teams
Hybrid Directory
- 26. © 2016 Cisco and/or its affiliates. All rights reserved. 26
Cisco WebEx Teams Hybrid Services: Directory
Windows
Microsoft AD
Directory
WebEx
Messenger
- 27. © 2016 Cisco and/or its affiliates. All rights reserved. 27
Provisioning via Directory Connector
• Infrastructure for premise directory synchronization to Common Identity cloud services (CIS)
• Directory connector integrates with AD to retrieve user information to sync with CIS, and
specifies the Active Directory synchronization agreement and attribute mappings
• Customer installs Directory Connector in its network on a Windows Domain server (Windows
Server 2003, 2008 R2, 2012, 2012 R2, 2016) with administrative user privilege
• Directory Connector supports Single Forest, Multi-Domain via AD/LDS
• Multi-Forest, Multi-Domain is currently in EFT (please reach out if interested)
Directory
Connector
Active
Directory
Cisco
Collaboration Cloud
Identity/SSO
HTTPS
- 28. 28© 2016 Cisco and/or its affiliates. All rights reserved.
Cisco Webex Teams
Hybrid Calendar
- 29. © 2016 Cisco and/or its affiliates. All rights reserved. 29
Cisco Webex Teams Services: Calendar
Edge
Exchange /
Office 365
Calendar
WebEx
Messenger
- 30. © 2016 Cisco and/or its affiliates. All rights reserved. 30
Cisco Webex Teams Hybrid Services: Calendar
You only need to use @webex in a
calendar scheduling invite
@webex will backfill the users personal
room information into the calendar invite
(seen here)
@teams will utilize the Webex Teams
space information when populating a
calendar invite, or create a new Cisco
Teams space
- 31. © 2016 Cisco and/or its affiliates. All rights reserved. 31
OOF Presence status reflected in Teams
Presence status displayed when
(a) @Mentions used to mention a user
(b) Go to 1:1 room with user
(c) 'User' searched by name
(d) People roster expanded (web client only)
Set Out-of-Office from Outlook
BRKCOL-2607
31
Collaboration Cloud Services
Calendar Presence
Waterfall Hiker
Out of Office until 10/17/2016
User sets Out Of Office from Outlook
SIPTrunk
XMPP
Expressway
C
FutureService
Connector
FutureService
Connector
Management
Connector
Common Connector Framework
FutureService
Connector
Calendaring
Connector
Directory
Connector
DC
FutureService
Connector
Exchange and O365 supported
Setting from within the app not supported today
- 32. © 2016 Cisco and/or its affiliates. All rights reserved. 32
Cisco Webex Teams Hybrid Services: Calendar OBTP
5+1 redundant model
Small OVA 25,000 Users
Medium/Large OVA 75,000 Users
Expressway-C for Connectors
Management
Calendar
1 redundant pair
Small OVA 5,000 Users
Medium/Large OVA 15,000 Users
Expressway-C for Connectors
2 sites, 5+1 redundant model
Small OVA 50,000 Users
Medium/Large OVA 150,000 Users
A B
Expressway-C for ConnectorsExpressway-C for Connectors
- 33. 33© 2016 Cisco and/or its affiliates. All rights reserved.
Cisco Webex Teams
Hybrid Calling
- 34. © 2016 Cisco and/or its affiliates. All rights reserved. 34
Cisco Webex Teams Hybrid Services: Calling
Edge
*Including Business Edition or HCS
WebEx
Messenger
Call
Cisco UCM *
- 35. © 2016 Cisco and/or its affiliates. All rights reserved. 36
Expressway-CExpressway-E
Collaboration Cloud Services
Identity/SSO DMZ DC
An existing Expressway-C for the combined
Calendar & Call Connectors
• Small OVA template – 500 users
• Medium OVA template – 2000 users
MRA support and larger scale being tested
Management
Call Control
ucm1.example.com
Calendar & Call Service Deployment
cas1.example.com
cas2.example.comucm2.example.com
Calendar
An existing
Expressway C/E pair
for B2B only
(Calls are equal weight)
- 36. © 2016 Cisco and/or its affiliates. All rights reserved. 37
Cisco Spark Hybrid Services: Calling
Desk Phone Control Teams Registered Devices
- 37. © 2016 Cisco and/or its affiliates. All rights reserved. 38
Cisco Spark Hybrid Services: Calling
Desk Phone Control CUCM Registered Devices
No Mute Controls
DTMF Controls
Screen Sharing
- 38. © 2016 Cisco and/or its affiliates. All rights reserved. 39
Room Device PSTN via Hybrid Call Service Connect
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Room Device PSTN via Hybrid Call Service Connect
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Room Device PSTN via Hybrid Call Service Connect
- 41. © 2016 Cisco and/or its affiliates. All rights reserved. 42
Room Device PSTN via Hybrid Call Service Connect
- 42. 43© 2016 Cisco and/or its affiliates. All rights reserved.
Cisco Webex Teams
Hybrid Media
- 44. © 2016 Cisco and/or its affiliates. All rights reserved. 45
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
CISCO TEAMS
CLOUD
Webex Teams Media – How It Works
MediaPOP
MediaPOP
CASCADE
Region 1
MEDIA
NODES
MediaPOP
MEDIA
NODES
CONTROLLER
MEDIA
NODES
Region 2
- 45. © 2016 Cisco and/or its affiliates. All rights reserved. 46
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
ON-PREMISES
CISCO TEAMS
CLOUD
ENDPOINTS
MEDIA
NODES
CONTROLLER
Intra-company conferences
stay on-premises when there
is enough local capacity
Hybrid Media Service Architecture: Intracompany
- 46. © 2016 Cisco and/or its affiliates. All rights reserved. 47
Supplier
ON-PREMISES
CISCO TEAMS
CLOUD
Company 1
ON-PREMISES
Hybrid Media Service Architecture: B2B
Cloud automatically
connects media nodes
in different companies
for B2B meetings
MEDIA
NODES
MEDIA
NODES
MEDIA
NODES
CONTROLLER
ENDPOINTS
- 47. © 2016 Cisco and/or its affiliates. All rights reserved. 48
CISCO TEAMS
CLOUD
MEDIA
NODES
CONTROLLER
Hybrid Media Service Architecture: Overflow
New conferences go to
the cloud if more
capacity is needed
ON-PREMISES
MEDIA
NODES
FULL
ENDPOINTS
- 48. © 2016 Cisco and/or its affiliates. All rights reserved. 49
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Today’s Meeting Coverage
Cisco Datacenters
Partner Datacenters
- 49. © 2016 Cisco and/or its affiliates. All rights reserved. 50
© 2016 Cisco and/or its affiliates. All rights reserved. Cisco Confidential
Media Nodes Expand the Coverage
Cisco Datacenters
Partner Datacenters
Media Nodes
- 50. © 2016 Cisco and/or its affiliates. All rights reserved. 51
Other Guy’s Meeting Approach
Meeting services are
initiated based on registered
location of host
All meeting participants must
join the meeting through the
host’s location
Once established, meeting
cannot be moved even
when traffic increases
impact performance /
experience
Requires all users to use the
same client - - Separate
meeting engines tied to
specific clients
- 51. © 2016 Cisco and/or its affiliates. All rights reserved. 52
Meeting services are distributed, allowing
users access services near their location
Enterprises can leverage
Hybrid Media Nodes to keep
media on their local network
to lower costs and ensure
performance
Cisco single meeting engine leverages
cloud and hybrid architectures to
deliver optimum performance even in
large meetings
Users choose the client that best
fits their workstyle. Join from
video endpoints, mobile, web and
even Skype for Business
Cisco True Cloud Meeting Approach
Cisco Datacenters
Partner Datacenters
Media Nodes
- 52. 53© 2016 Cisco and/or its affiliates. All rights reserved.
Hybrid Security/Compliance
- 53. © 2016 Cisco and/or its affiliates. All rights reserved. 54
Content Server
Client 1
Key Management Server
Client 2
Cisco Collaboration Cloud
• Key Management Server (KMS) manages
keys.
• Signed ephemeral Elliptic curve Diffie–
Hellman key exchange between client and
KMS.
• KMS generates conversation keys and
distributes them to conversation parties.
• Parties encrypt all payloads using AES-
256. (envelope is unencrypted)
• Cisco Webex Teams servers route based
on the envelope.
• Cisco Collaboration Cloud platform
archives everything in encrypted form
End-to-End content encryption, in-transit and at-rest
- 56. End-to-End content encryption, in-transit and at-rest
Content Server
Client 1 Client 2
ON-PREMISES
CISCO SPARK
CLOUD
Key Management Server
Secure Indexer
- 57. 58© 2016 Cisco and/or its affiliates. All rights reserved.
www.cisco.com/go/sparkhybrid
www.ciscolive.com/online/connect/sessionDetail.ww?SESSION_ID=93898
Connect with me on Webex Teams
jsweetzi@cisco.com
Q&A